Ruijie RG-AP810-L Installation and operating manual

Ruijie RG-AP810-L Access Point
Hardware Installation and Reference Guide
Document Version: V1.1
Date: 2022.9.7
Copyright © 2022 Ruijie Networks

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the products, services or features described in this document may not be within the scope of your purchase or
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This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy and will not shoulder
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I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
Ruijie Networks Website: https://www.ruijienetworks.com/
Technical Support Website: https://ruijienetworks.com/support
Case Portal: http://caseportal.ruijienetworks.com
Community: http://community.ruijienetworks.com
Technical Support Email: [email protected]
Skype: [email protected]
Conventions
1. Signs
The symbols used in this document are described as follows:
Danger
An alert that calls attention to safety operation instructions that if not understood or followed when operating
the device can result in physical injury.
Warning
An alert that calls attention to important rules and information that if not understood or followed can result in
data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result in function
failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or followed will not lead to
serious consequences.
Specification
An alert that contains a description of product or version support.

II
2. Note
This manual provides the device installation steps, hardware troubleshooting, module technical specifications,
and specifications and usage guidelines for cables and connectors. It is intended for the users who have some
experience in installing and maintaining network hardware. At the same time, it is assumed that the users are
already familiar with the related terms and concepts.

Hardware Installation and Reference Guide
Product Overview
1
Contents
Preface.................................................................................................................................................. I
1 Product Overview ........................................................................................................................... 1
1.1 Appearance ..............................................................................................................................1
1.2 Package Contents....................................................................................................................3
1.3 Technical Specifications..........................................................................................................3
1.3.1 Size and Weight...........................................................................................................3
1.3.2 RF...................................................................................................................................4
1.3.3 Ports ..............................................................................................................................5
1.3.4 Power Supply................................................................................................................5
1.3.5 Environment and Reliability........................................................................................5
1.1 Indicator and Button Description..........................................................................................6
2 Preparing for Installation ............................................................................................................... 8
2.1 Safety Precautions...................................................................................................................8
2.1.1 General Safety Precautions.........................................................................................8
2.1.2 Handling Safety............................................................................................................8
2.1.3 Electric Safety ...............................................................................................................8

Hardware Installation and Reference Guide
Product Overview
2
2.1.4 Storage Safety ..............................................................................................................9
2.2 Installation Environment Requirements ...............................................................................9
2.2.1 Bearing Requirements.................................................................................................9
2.2.2 Ventilation Requirements ...........................................................................................9
2.2.3 Space Requirement .....................................................................................................9
2.2.4 Temperature/Humidity Requirements.......................................................................9
2.2.5 Cleanliness Requirements.........................................................................................10
2.2.6 Anti-interference Requirements ..............................................................................11
2.2.7 Lightning Protection Requirements ........................................................................11
2.2.8 Installation Site Requirements.....................................................................................11
2.3 Tools........................................................................................................................................11
3 Installing the Access Point ........................................................................................................... 12
3.1 Installation Flowchart............................................................................................................12
3.2 Before You Begin...................................................................................................................12
3.3 Precautions.............................................................................................................................13
3.4 Installing the Access Point....................................................................................................14
3.4.1 Ceiling Mounting.......................................................................................................14

Hardware Installation and Reference Guide
Product Overview
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3.4.2 Wall Mounting ...........................................................................................................15
3.5 Securing the Access Point ....................................................................................................17
3.6 Removing the Access Point..................................................................................................18
3.7 Connecting Cables.................................................................................................................19
3.8 Bundling Cables.....................................................................................................................19
3.8.1 Precautions.................................................................................................................19
3.8.2 Bundling Steps ...........................................................................................................19
3.9 Checking after Installation....................................................................................................19
3.9.1 Checking the Access Point........................................................................................19
3.9.2 Checking Cable Connection .....................................................................................20
3.9.3 Checking Power Supply ............................................................................................20
4 Verifying Operating Status........................................................................................................... 21
4.1 Configuring the Environment ..............................................................................................21
4.2 Powering up the AP ..............................................................................................................21
4.2.1 Checking Environment before Power-on.................................................................21
4.2.2 Checking Environment after Power-on....................................................................21
5 Monitoring and Maintenance ..................................................................................................... 22

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5.1 Monitoring .............................................................................................................................22
5.1.1 LED...............................................................................................................................22
5.1.2 CLI Commands...........................................................................................................22
5.2 Remote Maintenance............................................................................................................22
5.3 Hardware Maintenance.........................................................................................................22
6 Troubleshooting............................................................................................................................ 23
6.1 Troubleshooting Flowchart ..................................................................................................23
6.2 Typical Troubleshooting Cases ............................................................................................23
6.2.1 Ethernet Port Does Not Work After Being Connected to an Ethernet Cable.....23
6.2.2 Indicator Is Off for a Long Time...............................................................................23
6.2.3 Indicator Remains Red for a Long Time..................................................................24
6.2.4 Indicator Remains Green for a Long Time..............................................................24
6.2.5 Indicator Fast Blinks in Blue (Fit AP)........................................................................24
6.2.6 Indicator Is Not Steady Blue or Does Not Blink in Blue........................................24
6.2.7 Users Cannot Find Wireless Signals ........................................................................24
7 Appendix........................................................................................................................................ 25
7.1 Connectors and Media..........................................................................................................25

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7.2 Cabling Recommendations ..................................................................................................27
7.3 Power Supply .........................................................................................................................30

Hardware Installation and Reference Guide
Product Overview
1
1 Product Overview
The RG-AP810-L AP is a dual-radio access point compliant with the IEEE 802.11ax standard. The RG-AP810-
L AP provides a combined data rate of 1.775 Gbps, with up to 574 Mbps in the 2.4 GHz band and 1.201 Gbps
in the 5 GHz band, available for flexible deployments in the field of education, government, finance and business.
1.1 Appearance
The RG-AP810-L provides one 10/100/1000 BASE-T Ethernet port, one Console port and one DC power plug.
The AP supports PoE or DC power supply.
Figure 1-1 Appearance

Hardware Installation and Reference Guide
Product Overview
2
Figure 1-2 Front Panel
Table 1-1 Front Panel
No.
Item
Description
1
LED
Indicate the operation status of device.
Figure 1-3 Side View

Hardware Installation and Reference Guide
Product Overview
3
Table 1-2 Side View
No.
Button and Port
Description
1
Anti-theft lock hole
Connect to the anti-theft lock.
2
Reset button
Reboot the device or restore the device to factory
settings.
3
Console port
Connect to the device that is managed with the serial
cable.
4
10/100/1000 BASE-T Ethernet port
The uplink adaptive Ethernet port for service data
transmission.
IEEE 802.3af-compliant.
5
DC power plug
Connect to the DC power adapter to supply power to the
AP.
1.2 Package Contents
Table 1-3 Package Contents
Item
Quantity
RG-AP810-LAccess Point
1
Mounting Bracket
1
Wall Anchor
2
Phillips Pan Head Screws M4 x 20
4
Warranty Card
1
Quick Start Guide
1
1.3 Technical Specifications
1.3.1 Size and Weight
Table 1-4 Size and Weight
Item
Parameter
Main Unit
Dimensions
(W x D x H)
222 mm ×220 mm ×49 mm (8.74 in. x 8.74 in. x 1.93 in.)
Weight
Main Unit: 0.6 kg (1.32 lbs.)
Bracket: 0.2 kg (0.44 lbs.)
Mounting
Ceiling/wall mount capable
Anti-theft Lock
Kensington lock
Security screw

Hardware Installation and Reference Guide
Product Overview
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Bracket
Dimensions
(W x D x H)
120 mm×120 mm×8 mm (4.72 in. x 4.72 in. x 0.31 in.)
Mounting Hole
Pattern
53 mm (2.09 in.)
Mounting Hole
Diameter
6.5 mm (0.26 in.)
1.3.2 RF
Table 1-5 RF
Item
Parameter
RF Design
Dual-radio: Two RF connectors
Combined dual-band: Four spatial streams
Radio1: 2.4 GHz, 2×2 MIMO (Two spatial streams)
Radio2: 5 GHz, 2×2 MIMO (Two spatial streams)
Operating
Frequency
Radio1:
802.11b/g/n/ax, 2.4 GHz to 2.483 GHz, HE40
Radio2:
802.11a/n/ac/ax, 5.150 GHz-5.350 GHz, HE80
802.11a/n/ac, 5.470 GHz-5.725 GHz, 5.725 GHz-5.850 GHz, HE80
(country-specific restrictions apply)
Max. Data Rate
Radio1: 2.4 GHz, 574 Mbps
Radio2: 5 GHz, 1.201 Gbps
Combined dual-band: 1.775 Gbps
Antenna Type
Built-in omnidirectional antenna
Antenna Gain
2.4 GHz: 3 dBi
5 GHz: 3 dBi
Max. Transmit
Power
20 dBm (country-specific restrictions apply)
Transmit Power
Adjustment
Configurable in increments of 1 dBm
Modulation
OFDM: BPSK@6/9Mbps, QPSK@12/18Mbps, 16-QAM@24Mbps, 64-
QAM@48/54Mbps
DSSS: DBPSK@1Mbps, DQPSK@2Mbps, and [email protected]/11Mbps

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MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM, 256QAM and 1024QAM
OFDMA
Receive
Sensitivity
11b: -96dBm(1Mbps), -93dBm(5Mbps), -89dBm(11Mbps)
11a/g: -91dBm(6Mbps), -85dBm(24Mbps), -80dBm(36Mbps), -74dBm(54Mbps)
11n: -90dBm@MCS0, -70dBm@MCS7, -89dBm@MCS8, -68dBm@MCS15
11ac: HT20: -88dBm(MCS0), -63dBm(MCS9)
11ac: HT40: -85dBm(MCS0), -60dBm(MCS9)
11ac: HT80: -82dBm(MCS0), -57dBm(MCS9)
11ax: HE80: -82dBm(MCS0), -57dBm(MCS9),-52dBm(MCS11)
1.3.3 Ports
Table 1-6 Ports
Item
Description
Bluetooth
Bluetooth 5.1
Fixed Service
Port
One 10/100/1000 Base-T Ethernet port (IEEE 802.3af-compliant PoE)
Fixed
Management Port
One RJ45 Console port
GPS
Not support
LED
One system status LED
Button
One reset button
1.3.4 Power Supply
Table 1-7 Power Supply
Item
Description
Power Supply
DC power adapter: 48 V/0.3 A (Optional. Please refer to Chapter 7.3 Power Supply
for more details.)
PoE: IEEE 802.3af-compliant
Max. Power
Consumption
12.95 W
Caution
The power adapter is optional. If you need to use a DC power adapter for power supply, please purchase an
adapter that meets the corresponding safety requirements.

Hardware Installation and Reference Guide
Product Overview
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1.3.5 Environment and Reliability
Table 1-8 Environment and Reliability
Item
Description
Temperature
Operating: -10°C to 50°C (14°F to 122°F)
Storage: -40°C to 70°C (-40°F to 158°F)
At a height between 3000 m (9842.52 ft.) to 5000 m (16404.20 ft.) above the sea
level, every time the altitude increases by 220 m (721.78 ft.), the maximum
temperature decreases by 1°C (1.8°F).
Humidity
Operating: 5% to 95% (RH), non-condensing
Storage: 5% to 95% (RH), non-condensing
IP Rating
IP41
Safety
Certifications
GB 4943.1-2011, IEC 62368-1
EMC Certifications
EN 300386, GB/T 19286-2015, GB/T 17618-2015
1.1 Indicator and Button Description
Note
In the description of the indicator status, unless otherwise specified, the indicator status description applies to
both Fit AP and Fat AP.
Table 1-9 System indicator status description
Indicator
Color
Blinking
Frequency
Description
Off
None
The AP is not powered on, or has been powered on but the indicator is
turned off by software.
Steady
green
None
The AP is performing software system initialization.
Steady red
None
The system is running normally, but the uplink service port of the AP is
Link Down.
Slow blink in
red
On for 3s
Off for 1s
In Fit AP mode, the establishment of a CAPWAP tunnel between the AP
and the AC times out.
Fast blink in
blue
On for 0.2s
Off for 0.2s
In Fit AP or MACC AP mode, the AP is updating software system.

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Indicator
Color
Blinking
Frequency
Description
Steady blue
None
The software system is running normally, and the AP is working normally
but no wireless users are online.
Blinking
blue
On for 1s
Off for 1s
The software system is running normally. TheAP is working normally and
wireless users are online.
Fast blink in
red
On for 0.2s
Off for 0.2s
In Fit AP mode, the AP enables the indicator positioning function to find a
specific AP.
Table 1-10 Reset key description
Button
Type
Action
Result
Reset key
Press and hold for
less than 2s
The device restarts.
Press and hold for
more than 3s
Restore the factory settings.

Hardware Installation and Reference Guide Preparing for Installation
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2 Preparing for Installation
2.1 Safety Precautions
Note
●To avoid personal injury and device damage, carefully read the safety precautions before you install the
device.
●The following safety precautions may not cover all possible dangers.
2.1.1 General Safety Precautions
Do not expose the AP to high temperature, dusts, or harmful gases.
Do not install the AP in an inflammable or explosive environment.
Keep the AP away from EMI sources such as large radar stations, radio stations, and substations.
Do not subject the AP to unstable voltage, vibration, and noises.
The installation site should be free from water flooding, seepage, dripping, or condensation. The installation
site should be selected according to network planning and communications equipment features, and
considerations such as climate, hydrology, geology, earthquake, electrical power, and transportation.
Keep the AP at least 500 meters away from the ocean and do not face it towards the sea breeze.
Do not place the device in walking areas.
During the installation and maintenance, do not wear loose clothes, ornaments, or any other things that may
be hooked by the chassis.
Keep tools and components away from walking areas.
2.1.2 Handling Safety
Prevent the device from being frequently handled.
Cut off all the power supplies and unplug all power cords before moving or handling the device.
2.1.3 Electric Safety
Warning
●Improper or incorrect electric operations may cause a fire, electric shock, and other accidents, and lead to
severe and fatal personal injury and device damage.
●Direct or indirect contact with high voltage or mains power supply via wet objects may cause fatal
dangers.
Observe local regulations and specifications during electric operations. Only personnel with relevant
qualifications can perform such operations.
Check whether there are potential risks in the work area. For example, check whether the power supply is
grounded, whether the grounding is reliable, and whether the ground is wet.

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Learn about the position of the indoor emergency power switch before installation. Cut off the power switch
in case of accidents.
Check the device carefully before shutting down the power supply.
Do not place the device in a damp/wet location. Do not let any liquid enter the chassis.
Keep the device far away from grounding or lightning protection devices for power equipment.
Keep the device away from radio stations, radar stations, high-frequency high-current devices, and
microwave ovens.
2.1.4 Storage Safety
To ensure the normal operation of the device, maintain an appropriate temperature and humidity in the storage
room. Please comply with the storage temperature and humidity requirements demonstrated in the device
specifications.
Caution
If the device has been stored for more than 18 months, please power on the device and keep it running for 24
hours to activate the device.
2.2 Installation Environment Requirements
Install the device indoors to ensure its normal operation and prolonged service life.
The installation site must meet the following requirements.
2.2.1 Bearing Requirements
Evaluate the weight of the device and its accessories (for example, the bracket and power supply modules), and
ensure that the ground of the installation site meets the requirements.
2.2.2 Ventilation Requirements
Reserve sufficient space in front of the air vents to ensure normal heat dissipation. After various cables are
connected, bundle the cables or place them in the cable management bracket to avoid blocking air inlets.
2.2.3 Space Requirement
Maintain a minimum clearance of 0.4 cm (15.75 in.) around the device to ensure proper cooling and ventilation.
2.2.4 Temperature/Humidity Requirements
To ensure the normal operation and prolonged service life of the device, maintain an appropriate temperature
and humidity in the equipment room.
The equipment room with too high or too low temperature and humidity for a long period may damage the device.
In an environment with high humidity, the insulating material may have poor insulation or even leak electricity.
In an environment with low humidity, the insulating strip may dry and shrink, loosening screws.
In a dry environment, static electricity is prone to occur and damage the internal circuits of the device.
Too high temperatures can accelerate the aging of insulation materials, greatly reducing the reliability of the
device and severely affecting its service life.

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Note
The ambient temperature and humidity of the device are measured at the point that is 1.5 m (59.06 in.) above
the floor and 0.4 m (15.75 in.) before the device when there is no protective plate in front or at the back of the
device.
2.2.5 Cleanliness Requirements
Dust poses a major threat to the device. The indoor dust takes on a positive or negative static electric charge
when falling on the device, causing poor contact of the metallic joint. Such electrostatic adhesion may occur
more easily when the relative humidity is low, not only affecting the service life of the device, but also causing
communication faults. Table 2-1 describes the requirementsfor the dust content and granularity in the equipment
room.
Table 2-1 Requirements for Dust
Dust
Unit
Content
Dust particles (diameter ≤0.5 μm)
Particles/m3
≤1.4×10^7
Dust particles (0.5 μm ≤ diameter ≤1 μm)
Particles/m3
≤7×10^5
Dust particles (1 μm ≤ diameter ≤3 μm)
Particles/m3
≤2.4×10^5
Dust particles (3 μm ≤ diameter ≤1 μm)
Particles/m3
≤1.3×10^5
Apart from dust, the salt, acid, and sulfide in the air in the equipment room must meet strict requirements. These
harmful substances will acceleratemetal corrosion and component aging. Therefore, the equipment roomshould
be properly protected against the intrusion of harmful gases, such as sulfur dioxide, hydrogen sulfide, nitrogen
dioxide, and chlorine gas. Table 2-2 lists limit values for harmful gases.
Table 2-2 Requirements for Gases
Gas
Average (mg/m3)
Maximum (mg/m3)
Sulfur dioxide (SO2)
0.2
1.5
Hydrogen sulfide (HS)
0.006
0.03
Nitrogen dioxide (NO2)
0.04
0.15
Ammonia gas (NH3)
0.05
0.15
Chlorine gas (CI2)
0.01
0.3
Note
Average refers to the average value of harmful gases measured in one week. Maximum refers to the upper
limit of harmful gases measured in one week, and the maximum value lasts up to 30 minutes every day.

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2.2.6 Anti-interference Requirements
Take interference prevention measures for the power supply system.
Keep the device away from the grounding equipment or lightning and grounding equipment of the power
device as much as possible.
Keep the device far away from high-frequency current devices such as high-power radio transmitting station
and radar launcher.
Take electromagnetic shielding measures when necessary.
2.2.7 Lightning Protection Requirements
The device can guard against lightning strikes. As an electric device, it may still be damaged by strong lightning
strikes. Take the following lightning protection measures:
Ensure that the neutral point of theAC power socket is in good contact with the ground.
You are advised to install a power lightning arrester in front of the power input end to enhance the lightning
prevention for the power supply.
2.2.8 Installation Site Requirements
Regardless of whether the device is installed on the wall or ceiling, the following conditions must be met:
Maintain a minimum clearance of 0.4 cm (15.75 in.) around the device to ensure proper cooling and
ventilation.
The installation site allows for proper cooling and ventilation.
The installation side is sturdy enough to support the weight of the device and its accessories.
2.3 Tools
Table 2-3 Tools
Common
Tools
Phillips screwdrivers, wires, Ethernet cable, fastening bolts, diagonal pliers, and binding
straps
Special Tools
Antistatic gloves, wire stripper, crimping pliers, crystal connector crimping pliers, and wire
cutter
Meter
Multimeter, and bit error rate tester (BERT)
Relevant
Devices
PC, display, and keyboard
Note
The device is delivered without a tool kit. The tool kit and cables are customer-supplied.