Ruijie Reyee RG-RAP2200 Installation and operating manual

Ruijie Reyee RG-RAP2200(E)
Access Point
Hardware Installation and Reference Guide
Document Version: V1.1
Date: 2023.03.02
Copyright © 2023 Ruijie Networks

Copyright
Copyright © 2023 Ruijie Networks
All rights are reserved in this document and this statement.
Without the prior written consent of Ruijie Networks, any organization or individual shall not reproduce, extract,
back up, modify, or propagate the content of this document in any manner or in any form, or translate it into
other languages or use some or all parts of the document for commercial purposes.
,, and other Ruijie networks logos are trademarks of Ruijie Networks.
All other trademarks or registered trademarks mentioned in this document are owned by their respective
owners.
Disclaimer
The products, services, or features you purchase are subject to commercial contracts and terms, and some or
all of the products, services, or features described in this document may not be available for you to purchase or
use. Except for the agreement in the contract, Ruijie Networks makes no explicit or implicit statements or
warranties with respect to the content of this document.
The content of this document will be updated from time to time due to product version upgrades or other
reasons, Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
This manual is designed merely as a user guide. Ruijie Networks has tried its best to ensure the accuracy and
reliability of the content when compiling this manual, but it does not guarantee that the content of the manual is
completely free of errors or omissions, and all the information in this manual does not constitute any explicit or
implicit warranties.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
The official website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee
Technical Support Website: https://www.ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [email protected]
Conventions
1. Signs
This document also uses signs to indicate some important points during the operation. The meanings of these
signs are as follows:
Caution
An alert that calls attention to safety instruction that if not understood or followed can result in personal injury.
Warning
An alert that calls attention to important rules and information that if not understood or followed can result in
data loss or equipment damage.
Note
An alert that calls attention to essential information that if not understood or followed can result in function
failure or performance degradation.
Instruction
An alert that contains additional or supplementary information that if not understood or followed will not lead to
serious consequences.
Specification
An alert that contains a description of product or version support.
2. Note
This manual provides installation steps, troubleshooting, technical specifications, and usage guidelines for
cables and connectors. It is intended for users who want to understand the above and have extensive
experience in network deployment and management, and assume that users are familiar with related terms and
concepts.

i
Contents
Preface........................................................................................................................................................ I
1Product Overview................................................................................................................................ 1
1.1 Technical Specifications....................................................................................................... 1
1.2 Product Image...................................................................................................................... 2
1.3 LED Indicator and Button..................................................................................................... 3
1.4 Power Sources..................................................................................................................... 3
1.5 Cooling Solution ................................................................................................................... 4
2Preparing for Installation..................................................................................................................... 5
2.1 Installation............................................................................................................................. 5
2.2 Movement............................................................................................................................. 5
2.3 EMI ....................................................................................................................................... 5
2.4 Ventilation............................................................................................................................. 6
2.5 Temperature and Humidity................................................................................................... 6
2.6 Cleanness............................................................................................................................. 6
2.7 Power Supply ....................................................................................................................... 7
2.8 Installation Tools................................................................................................................... 7
2.9 Unpacking the Access Point................................................................................................. 8
3Installing the Access Point.................................................................................................................. 9
3.1 Installation Flowchart............................................................................................................ 9
3.2Before You Begin ................................................................................................................. 9
3.3 Precautions........................................................................................................................... 9
3.4 Installing the Access Point ................................................................................................. 10
3.5 Removing the Access Point ............................................................................................... 11
3.6 Connecting Cables............................................................................................................. 11
3.7 Bundling Cables ................................................................................................................. 11
3.8 Checking after Installation.................................................................................................. 12
4System Debugging............................................................................................................................ 13
4.1 Setting up a Debugging Environment ................................................................................ 13
4.2 Powering up the AP............................................................................................................ 13
5Monitoring and Maintenance............................................................................................................. 14
5.1 Monitoring........................................................................................................................... 14
5.1.1 Hardware Maintenance............................................................................................... 14
6Troubleshooting ................................................................................................................................ 15
6.1 Troubleshooting Flowchart................................................................................................. 15
6.2 Troubleshooting.................................................................................................................. 15
Appendix A Connectors and Media.......................................................................................................... 17
Appendix B Cabling Recommendations .................................................................................................. 19

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
Featuring leading 802.11a/b/g/n/ac Wave1/Wave2 and MU-MIMO, Ruijie RG-RAP2200(E) supports 2 spatial streams and
delivers up to 400Mbps at 2.4GHz and 867Mbps at 5GHz. The overall dual-radio dual-band performance speeds up to
1.267Gbps per device, totally eliminating Gigabit wireless bottlenecks. RG-RAP2200(E) adopts either local power supply
or PoE power supply, and can be ceiling-mounted in indoor Wi-Fi coverage scenarios with large areas. RG-RAP2200(E)
provides two Gigabit Ethernet ports, making it possible connect a camera or switch device to adapt to challenges in a wide
variety of deployment scenarios.
1.1 Technical Specifications
Table 1-1 RG-RAP2200(E) Technical Specifications
Model
RG-RAP2200(E)
RF
Dual-band and dual-radio
Transmission
Protocol
Support concurrent 802.11ac wave2/wave1 and 802.11a/b/g/n.
Operating Bands
802.11b/g/n: 2.4 GHz to 2.4835 GHz
802.11a/n/ac: 5.15 GHz to 5.35 GHz, 5.725 GHz to 5.85 GHz
Antenna
Built-in antenna
Spatial Streams
2.4GHz: 2 x 2 MIMO
5GHz: 2 x 2 MIMO
Max Throughput
2.4GHz: up to 400 Mbps
5GHz: up to 4.8 Gbps
Up to 1.267 Gbps per AP
Modulation
OFDM: BPSK@6/9 Mbps, QPSK@12/18 Mbps, 16-QAM@24 Mbps, 64-QAM@48/54 Mbps
DSSS: DBPSK@1Mbps, DQPSK@2Mbps, and [email protected]/11Mbps
MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM and 256QAM
Receive
Sensitivity
11b: –91 dBm(1 Mbps), –88 dBm(5 Mbps), –85 dBm(11 Mbps)
11a/g: –89 dBm (6 Mbps), –80 dBm (24 Mbps), –76 dBm (36 Mbps), –71 dBm (54 Mbps)
11n: –83 dBm@MCS0, –65 dBm@MCS7, –83 dBm@MCS8, –65 dBm@MCS15
11ac: HT20: –83 dBm (MCS0), –57 dBm (MCS9)
11ac: HT40: –79 dBm (MCS0), –57 dBm (MCS9)
11ac: HT80: –76 dBm (MCS0), –51 dBm (MCS9)
Transmit Power
20 dBm (adjustable)
Transmit Power
Adjustment
1 dBm
Dimensions
(W x D x H)
194 mm x 194 mm x 35 mm (7.6 in. x 7.6 in. x 1.4 in.) (excluding brackets)
Weight
≤0.45 kg (excluding brackets)
Service Ports
Two 10/100/1000BASE-T Ethernet uplink ports:
LAN1 port is PoE/PoE+-capable

Hardware Installation and Reference Guide Product Overview
2
Management
Ports
N/A
Anti-theft Locks
Support
LED
1 LED (green)
Power Supply
Adapter: DC 12 V/1.5 A (optional)
PoE: IEEE 802.3af/802.3at-compliant (compatible).
Power
Consumption
< 12.95W
Temperature
Operating: 0°C to 40°C (32°F to 104°F)
Storage: –40°C to 75°C (–40°F to 167°F)
Humidity
Operating: 5% to 95% RH (non-condensing)
Storage: 5% to 95% RH (non-condensing)
Installation
Ceiling/wall mount
Certification
CE
MTBF
> 250,000 H
Weight refers to the weight of host.
1.2 Product Image
The AP provides two 10/100/1000Base-T Ethernet ports (LAN1 port is PoE-capable), one power port for an external power
supply and one reset button.
Figure 1-1 Appearance of RG-RAP2200(E)
Figure 1-2 Bottom View of RG-RAP2200(E)

Hardware Installation and Reference Guide Product Overview
3
Note:
①Reset Button
②LAN2 Port
③LAN1/PoE Port
④DC-12V Power Port
1.3 LED Indicator and Button
LED Indicator
and Button
State
Frequency
Meaning
LED Indicator
Off
N/A
The AP is NOT receiving power.
Blinking
0.5Hz
Normal operation, but the AP is not connected to
Ruijie Cloud.
Fast blinking
10Hz
Possible cases:
1. Restoring the factory default settings
2. Upgrading the firmware
3. Restoring the image file
4. Initializing the device
Solid green
N/A
Normal operation.
Reset Button
Pressed for less than 2 seconds
Restarts the device.
Pressed for more than 5 seconds
Restores the factory default settings.
1.4 Power Sources
The AP can be powered either with a power adapter or through Power over Ethernet (PoE).
Use DC power adapters with specifications recommended by Ruijie.
The power adapter is customer-supplied.
To use a PoE device, make sure that it supports the IEEE 802.3at/802.3af standard.

Hardware Installation and Reference Guide Product Overview
4
1.5 Cooling Solution
The AP features a fanless design.
Leave sufficient space surrounding the AP when installing the AP to permit proper airflow for ventilation.

Hardware Installation and Reference Guide Preparing for Installation
5
2 Preparing for Installation
To prevent device damage and physical injury, please read the safety recommendations carefully as described in this
chapter.
Recommendations do not cover all possible hazardous situations.
2.1 Installation
The AP must be installed indoors. To ensure normal operation, the installation site must meet the following requirements.
Install the AP in a well-ventilated environment. If it is installed in a closed room, make sure there is a good cooling
system.
Make sure the site is sturdy enough to support the AP and its accessories.
Make sure the site has enough space for installing the AP and leave sufficient room around the AP for ventilation.
Do not expose the AP to high temperature, dust, or harmful gases.
Do not install the AP in an area prone to fire or explosions.
Keep the AP away from EMI sources such as large radar stations, radio stations, and substations.
Do not subject the AP to unstable voltage, vibration, and noises.
Keep the AP at least 500 meters away from the ocean and do not face it towards the sea breeze.
The installation site should be free from water including possible flooding, seepage, dripping, or condensation.
The installation site should be selected according to network planning and communications equipment features, and
considerations such as climate, hydrology, geology, earthquake, electrical power, and transportation.
Please follow the correct method described in the installation guide to install and remove the device.
2.2 Movement
Avoid frequently moving the device.
Turn off all power supplies and unplug all power cables before you remove the device.
2.3 EMI
Please observe local regulations and specifications when performing electrical operations. Relevant operators must
be qualified.
Carefully check for any potential hazards in the working area such as damp/wet ground or floors.
Find the location of the emergency power supply switch in the room before installation. Cut off the power supply first
in case of an accident.

Hardware Installation and Reference Guide Preparing for Installation
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Be sure to make a careful check before shutting down the power supply.
Do not place the device in a damp/wet location. Do not let any liquid enter the chassis.
Keep the AP far away from grounding or lightning protection devices for power equipment.
Keep the AP away from radio stations, radar stations, high-frequency high-current devices, and microwave ovens.
Any nonstandard andinaccurate electrical operation can cause anaccident such as fire or electric shock, thuscausing
severe even fatal damages to humans and devices.
Direct or indirect contact with a wet object (or your finger) on the high voltage and power line can be fatal.
2.4 Ventilation
For proper ventilation, leave sufficient space around the AP.
2.5 Temperature and Humidity
To ensure the normal operation and equipment service life, maintain appropriate temperature and humidity levels in the
equipment room. See Table 2-1. Improper room temperature and humidity can cause damage to the device.
High relative humidity may affect insulation materials, resulting in poor insulation and even electrical leakage.
Sometimes it may lead to changes in the mechanical properties of materials and corrosion of metal parts.
Low relative humidity can dry and shrink insulation sheets and cause static electricity that can damage the circuitry.
High temperatures greatly reduce device reliability and shorten service life.
Table 2-1 Required Temperature and Humidity for the RG-RAP2200(E)
Temperature
Relative Humidity
0ºC to 40ºC (32°F to 104°F)
5% to 95%
2.6 Cleanness
Dust poses a serious threat to device operation. Dust on the surface of the device can be absorbed onto metal contact
points by static electricity causing poor contact. Electrostatic absorption of dust occurs more easily when the relative
humidity is low, and might shorten the equipment service life and cause communication failures. Table 2-2 shows the
maximum concentration and diameter of dust allowed in the equipment room.
Table 2-2
Maximum diameter (μm)
0.5
1
3
5
Maximum concentration
(Particles/m3)
1.4×107
7×105
2.4×105
1.3×105

Hardware Installation and Reference Guide Preparing for Installation
7
The amount of salt, acids and sulfides in the air are also strictly limited for the equipment room. These substances can
accelerate metal corrosion and aging of some parts. Table 2-3 describes the limits of some hazardous gases such as SO2,
H2S, NO2and Cl2 in the equipment room.
Table 2-3
Gas
Average (mg/m3)
Maximum (mg/m3)
SO2
0.2
1.5
H2S
0.006
0.03
NO2
0.04
0.15
NH3
0.05
0.15
Cl2
0.01
0.3
2.7 Power Supply
DC power adapter:
Input voltage: 12V
Rated current: 1.5A
PoE+ injector: IEEE 802.3af/802.3at compliant
Technical Specifications of the DC Connector
Inner Diameter
Outer Diameter
Insertion
Depth
Conductor
Impedance
Voltage-
endurance
Impedance
Voltage-
endurance
(Insulator and
Conductor)
Polarity
2.10+/-0.05mm
5.50+/-0.05mm
9mm
5Ω
100MΩ
1000V
Inner
pole:
positive
Outer
pole:
negative
The DC input power should be greater than the power actually consumed by the system.
Use DC power adapters with specifications recommended by Ruijie.
Please use Ruijie certified PoE injectors.
2.8 Installation Tools
Common Tools
Phillips (crosshead) screwdriver, copper and fiber cables, bolts, diagonal pliers, cable ties
Special Tools
Wire stripper, crimping pliers, RJ-45 crimping pliers, punch down tool
Meter
Multimeter, bit error rate tester (BERT)

Hardware Installation and Reference Guide Preparing for Installation
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The tools listed above are customer supplied.
2.9 Unpacking the Access Point
Package Contents
Items
Verify that all parts are installed and debugged.
Screws
Mounting brackets
Product quick installation guide
Q.C. certificate
The above listeditems are for generalsituations, and contents may vary in the actualshipment. The purchasing order
shall prevail in any case. Please check each item carefully according to the packing list or purchasing order. If any
item is damaged or missing, notify your sales representative.

Hardware Installation and Reference Guide Installing the Access Point
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3 Installing the Access Point
The RG-RAP2200(E) series must be fixed and installed indoors.
Before installing the AP, make sure you have carefully read the requirements described in Chapter 2.
3.1 Installation Flowchart
3.2 Before You Begin
Before installing the AP, verify that:
The installation site provides sufficient ventilation for the AP.
The installation site meets temperature and humidity requirements.
The installation site is equipped with a proper power supply.
Network cables are in place.
The installation site meets all described requirements.
The custom AP meets customer requirements.
3.3 Precautions
To avoid damage to the AP, observe the following safety precautions:
Do not power on the device during installation.
Install the device in a well-ventilated location.
Do not subject the device to high temperatures.
Keep away from high voltage cables.
Install the device indoors.
Do not expose the device in a thunderstorm or strong electric field.

Hardware Installation and Reference Guide Installing the Access Point
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Keep the device clean and dust-free.
Disconnect the device before cleaning it.
Do not wipe the device with a damp cloth.
Do not wash the device with liquid.
Do not open the enclosure when the AP is working.
Fasten the device tightly.
3.4 Installing the Access Point
Ceiling Mount
1. Attach the mounting bracket on the ceiling or wall, as shown in Figure 3-1.
Figure 3-1 Attaching the Mounting Bracket on the Ceiling/Wall
2. Connect the Ethernet cable to the LAN1 port. See Figure 3-2.
Figure 3-2 Connecting the Ethernet Cable to the LAN1 Port
3. Align the square feet on the rear of the AP over the mounting holes on the bracket. Slide the AP into the holes until it
clicks into place, as shown in Figure 3-3.
Figure 3-3 Fastening the AP

Hardware Installation and Reference Guide Installing the Access Point
11
Install the Ethernet cables before mounting the AP on the bracket.
The AP can be installed in any of four directions on the mounting bracket depending on how you route the Ethernet
cable.
The square feet should fit easily into the mounting slots. Do not forcibly push the AP into the slots.
After installation, verify that the AP is securely fastened.
3.5 Removing the Access Point
Hold the AP in your hands and push it upward and away from the bracket in the arrow direction, as shown in Figure 3-1.
3.6 Connecting Cables
Connect the UTP/STP to the LAN1/PoE port on the AP. See Appendix A for the supported wiring for twisted pairs.
Avoid bending the cable in a small radius close to the connector.
Ruijie recommends that you do not use Ethernet cables with protective sleeves as they could make installation of
Ethernet cables more difficult.
3.7 Bundling Cables
Precautions
Make sure the cable bundles are neat and orderly.
Bend twisted pairs naturally or in a large radius close to the connector.
Do not over tighten a cable bundle as it may reduce cable life and performance.
Bundling Steps

Hardware Installation and Reference Guide Installing the Access Point
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1. Bundle the drop UTP/STP cables and route them to the LAN1/PoE port.
2. Attach the cables in the cable tray of the rack.
3. Extend the cables under the AP and run in a straight line.
3.8 Checking after Installation
Checking the Cabinet
Make sure the external power supply matches the patch panel specifications for the cabinet.
After installation, make sure that the front and rear cabinet doors easily close.
Make sure the cabinet is stable and level.
Make sure the device and all cables are securely fastened in the rack.
Checking Cable Connection
Make sure the UTP/STP cable matches the interface type.
Make sure cables are properly bundled.
Checking the Power Supply
Make sure all power cables are properly connected and safe.
Make sure the AP is operational after powering on.

Hardware Installation and Reference Guide System Debugging
13
4 System Debugging
4.1 Setting up a Debugging Environment
Use a power adapter or PoE to power the AP.
Setting up the Environment
Verify that the AP is properly connected to the power source.
Connect the AP to a wireless controller through a twisted pair cable.
When the AP is connected to a PC for debugging, verify that the PC and PoE switch are properly grounded.
4.2 Powering up the AP
4.2.1.1 Checking before power-up
Verify that the power supply is properly connected.
Verify that the input voltage matches the specification of the AP.
4.2.1.2 Checking after power-up (recommended)
After powering up, it is recommended that you check the following to ensure normal operation of the AP.
Check if any message is displayed on the Web-based configuration interface for the wireless controller.
Check if the LED works normally.

Hardware Installation and Reference Guide Monitoring and Maintenance
14
5 Monitoring and Maintenance
5.1 Monitoring
5.1.1 Hardware Maintenance
If the hardware is faulty, please contact our Technical Assistance Center (TAC) for help.

Hardware Installation and Reference Guide Troubleshooting
15
6 Troubleshooting
6.1 Troubleshooting Flowchart
6.2 Troubleshooting
LED does not light up after the AP is powered on
1) If you use PoE power supply, verify that the power source is IEEE 802.11af compliant; then verify that the cable is
properly connected.
2) If you use a power adapter, verify that the power adapter is connected to an active power outlet; then verify that the
power adapter works properly.
Ethernet port is not working after the Ethernet port is connected
Verify that the device at the other end of the Ethernet cable is working properly. And then verify that the Ethernet cable is
capable of providing the required data rate and is properly connected.
Wireless client cannot find the AP
1) First, follow the two steps above.
2) Verify that the AP is correctly configured.
3) Adjust the angle of the antennas.

Hardware Installation and Reference Guide Troubleshooting
16
4) Move the client device to adjust the distance between the client and the AP.