Samsung SMART Doorlock IoT Service Pack Manual

GC68-02350A ED:01
All images are for illustrative purposes only. Actual images may differ.
The information of this manual may vary without notice to improve the performance of this product.
FAQ
Please refer to the FAQ for installation and details of the product.
Copyright ⓒ 2019 Samsung SDS. All rights reserved.
󳋃󸊼󹠝󹲠󸋳󶗘
󾖴󾖴󾖴
󾖸󴈋󱶪󱹌󵫞󳧉󳧼󱯤󾖹
󾖴󾖴󾖴

CONTENTS
How to use the app
(Try out the Internet of Things!)
·For android version
·For iOS users
Smart IoT Features
(Mobile App)
·Open doors with smartphone
·Invite family members
·Invite visitors
·Open doors with smartphone
(For visitor)
03
05
09
15
15
17
19
21
Always
Connected

Android iOS
2. Open the app and enter the Join button. 1. First, install the app on your smartphone.
Download the free mobile app ‘Samsung Smart Doorlock’ from
the iTunes App StoreTM or Google PlayTM for Smart IoT Features.
Join
Step1. Download the
“Samsung Smart Doorlock” app
Step2. Create your account
GET
TRY OUT
THE INTERNET
OF THINGS!
※ Recommended OS:
Android v5.0 or newer / iOS v10.0 or newer.
Always Connected 03 / 04

If registration fails, please refer to the FAQ section of the app.
App > Help > FAQ > Troubleshooting.
Register your door lock on your
smartphone.
1. Enter ‘+’ on the main screen of the app. 3. Press and hold the register button ( ) for 5 seconds until
a voice guide “Your Wi-Fi will be registered ” is heard.
2. While the door is closed, Open the upper battery cover and
install the Wi-Fi module.
TRY OUT
THE INTERNET
OF THINGS!
For Android users
※ Before you begin, make sure you have your Wi-Fi
password available.
Always Connected 05 / 06

Your door lock on your smartphone! Register your door lock. (Android)
5. Select door lock Wi-Fi and enter
the Next button.
6. Select your home Wi-Fi network and
enter the Next button.
7. The doorlock is automatically registered.
(It takes about 30 seconds.)
4. On the App screen, enter the Next button.
if no door lock Wi-Fi listed,
enter the Refresh button
on the upper right section.
Enter the passwords
in case your router
has enabled security.
Correctly enter the
passwords.
Always Connected 07 / 08

If registration fails, please refer to the FAQ section of the app.
App > Help > FAQ > Troubleshooting.
Your door lock on your smartphone!
Register your door lock.
1. Enter ‘+’ on the main screen of the app.
TRY OUT
THE INTERNET
OF THINGS!
For iOS users
※ Before you begin, make sure you have your Wi-Fi
password available.
3. Press and hold the register button ( ) for 5 seconds until
a voice guide “Your Wi-Fi will be registered ” is heard.
2. While the door is closed, Open the upper battery cover and
install the Wi-Fi module.
Always Connected 09 / 10

Your door lock on your smartphone! Register your door lock. (iOS)
5. Select a door lock Wi-Fi. 7. Select a Wi-Fi network from the list.4. On the App screen, enter the Next button. 6. Enter the settings button on the top.
Always Connected 11 / 12

9. Enter the Smart Doorlock button on the top
to return to the app screen.
10. Select your home Wi-Fi network
and enter the Next button.
8. Select the item that starts with the
word Samsung_Doorlock.
11. The doorlock is automatically registered.
(It takes about 30 seconds.)
Enter the passwords
in case your router
has enabled security.
Correctly enter the
passwords.
Your door lock on your smartphone! Register your door lock. (iOS)
Always Connected 13 / 14

Method 2. While your smartphone is turned on, allow it to come in contact with the lower section of the door lock keypad.
Conveniently open doors with
your smartphone!
Method 1. Enter the Lock icon on the main screen of the app.
This feature is only available on NFC-enabled Android phones with NFC enabled USIM chips.
If an invited family member installs the app
and signs up for the service, he/she can use the door lock service.
ENJOY
YOUR SMART LIFE
WITH IoT SERVICES!
You can easily open the door via smartphone.
Always Connected 15 / 16

2. Enter the Invite Family button. 3. Enter the mobile phone number and
the nickname of a family member you
want to invite and enter the Invite button.
Let’s invite family members.
1. Enter the Invite User button on the main
screen of the app.
4. Enter the Issue button and send an
invitation message to him/her.
If an invited family member installs the app
and signs up for the service, he/she can use the door lock service.
ENJOY
YOUR SMART LIFE
WITH IoT SERVICES!
Share your door lock with your family.
Various services, like door opening or
access notification, can be used by them.
Always Connected 17 / 18

2. Enter the Invite Visitor button. 3. Set the access time, mobile phone number,
and nickname of the visitor, and enter
the Invite button.
It’s easy to invite visitors!
If an invited visitors installs the app
and signs up for the service, he/she can use the door lock service.
1. Enter the Invite User button on the main
screen of the app.
4. Enter the Issue button and send an
invitation message to him/her.
ENJOY
YOUR SMART LIFE
WITH IoT SERVICES!
You can issue a mobile key to
a person who regularly visits your house,
such as a cleaner or a babysitter so that
he/she can visit on a specific day/hour.
Always Connected 19 / 20

Method 2. While your smartphone is turned on, allow it to come in contact with the lower section of the door lock keypad. Method 1. Enter the key icon on the main screen of the app.
If an invited visitors installs the app
and signs up for the service, he/she can use the door lock service.
Conveniently open doors with
your smartphone!
ENJOY
YOUR SMART LIFE
WITH IoT SERVICES!
(For visitors)
You can easily open the door via smartphone.
This feature is only available on NFC-enabled Android phones with NFC enabled USIM chips.
Always Connected 21 / 22

Please check before using the IoT Doorlock
- A wireless router needs to be installed before Wi-Fi registration.
- Check the password of your wireless router in advance.
- If you are using a dual-band (2.4 GHz, 5 GHz) wireless router, select 2.4 GHz. (This product does not support 5 GHz.)
- Check the standard of available wireless routers (802.11b/g/n).
- Check if an option that blocks the Wi-Fi function is selected in your smartphone. If so, cancel the selection.
- This product may not support some wireless routers. (Check the information on the wireless router on its website.)
- Before Wi-Fi registration, access the wireless router through your smartphone in the place where the product is installed to check
if you can smoothly use the Internet.
- If the wireless coverage is insufficient and you cannot smoothly access the Internet, it is recommended to move the wireless router near
the product or to install a repeater between the router and the product.
- Check if the router security type is OPEN, WPA, WPA2, or WPA/WPA2. If a security type other than these four is used, change the type,
and register the product again. (It is recommended to use WPA2, which is the latest security type.)
※ For information on the change of a router security type, see the router manual.
- Due to a temporary wireless environmental situation, a user fails to access a wireless router, or incorrectly registers the product or sets a Wi-Fi.
- The wireless coverage of your wireless router is insufficient.
- The connection between the product and the wireless router fails.
- The security type of a wireless router is not supported.
- A wireless router is not connected to an Internet server.
- Due to the firewall of a wireless router, only authorized devices can access it.
Before Wi-Fi Registration Points to Check in Case of Wi-Fi Registration Failure
23 / 24
Always Connected

󵸂󾌚
󳍟󵫞󶌰󳍘󱡋󵫞󳿐󴰡
󾗆󾖴󲶽󱻟󵫞󳧉
󾗆󾖴󵫞󳧉
󳍟󵫞󶌰󳍘󱙛󸉓󴈋󱶪
󾗆󾖴󵫞󴄑󷃪󳧼󴉜󶘮󱢲󳐴󹠗
󾗆󾖴󸺼󸛝󲸛󱜣
󾗆󾖴󸺼󸛝󲷰󱜣
󾗆󾖴󵫞󴄑󷃪󳧼󴉜󶘮󱢲󳐴󹠗󾖴󾖸󸚥󹠝󽖵󾖹
27
29
33
39
39
41
43
45
Always
Connected

Step1. 󸛝󵫞󴄑󷃫󳧼󴉝󱘕󸱠󳍟󵫞󶌱󳍙 Step2. 󱘕󸱠󳦎󱶧󲀀󽘜󸛝󸴔󸀅󱞵󲁸󴱅󱯤
󳨥󸀅󳍟󵫞󶌱󳍙󲀀󽘜󸛝󳬞󾙔󱞵󲁸󴱅󱯤󾙕󹜗󴊜󸴔󸀅󴱅󱯤󸛝󱝃󳦕󱘔󱘕󸱠󾙔󾙕
󳍟󵫞
󳐫󸚔󱡋󵫞󵵙󳸝󱠓󶥚󶴂󳬘󱻣󳸝󱠓󶥚󶴂󵗽󴉆
󳜁󸉔󱡋󵫞
󽘘󵙀󶾌󶶙󽘙󴈋󱶪󲀌󾗞
安卓用户

安卓用户

iOS
27 / 28
Always Connected

󴱅󱯤󲢀󸢶󴀿󽘜󸛝󱾍󶻭󳍟󵫞󱙆󵵙󳍟󵫞󳊱󱶵󸋳󱰠󹠝󹲠
󹠗󹛪󷺲󱮧󴄑󷃫󳧼󴉝󳓓󱙆󾗙󸛝󴱅󱯤󹠗󹛪
󸛝󲔩󹠗󸂥󹛪󱘔󵵙󵚱󳗷󳨈󳐴󱘔󳿑󵷘󲠓󲀀󽘜󲶾󸃔󴝘󲕭󸛝󲔩󳍟󵫞󹺘󹱽󽘘󱙛󵬓󹪸󽘙󱘔󳬞󾙔󾙕󹜗 󸛝󳬞󱟿󱘔󳿑󵵙󾙔󴱅󱯤󾙕󹜗󶋓󹚇󵸍󷋼󲀲󱳭󸛓󹮪󳱠󶆺
󾙔󱼑󲺽󳐴󲧅󴱅󱯤󾙕
󳜁󸉔󱡋󵫞
󽘘󵙀󶾌󶶙󽘙󴈋󱶪󲀌󾗞
󲶾󱻟󵫞󳧋
󸛝󱶪󳖔󳱠󱴙󶁢󸚊󲸜󹄞󱡋󵫞󵵙󸧀󵫬󲏝󲸺󵿇
29 / 30
Always Connected

󹠗󹛪󷺲󱮧󴄑󷃫󳧼󴉝󳓓󱙆󾗙󸛝󴱅󱯤󹠗󹛪
󸶆󳫫󹠗󹛪󲀀󽘜󸛝󳬞󾙔󱘕󱘈󴦠󾙕󹜗 󶥚󶴂󱞵󷋩󱶴󸴔󸀅󹠗󹛪󴱅󱯤󽘘󶳉󹧞󶋓󹚇󽘙󸴆󲒱󳍟󵫞󵬓󹪸󲀀󽘜󸛝󳬞󾙔󱘕󱘈󴦠󾙕󹜗 󸶆󳫫󱟿󳧋󲀀󽘜󸛝󳬞󾙔󱘕󱘈󴦠󾙕󹜗
󴦝󴀿󽘜󷔐󱳊󸀮󱘔󱘗󴂲󶆺󵸒
󱯃󹲁󵸂󽘜󸛝󳬞󱘕󱿙󱘔󳿑󵵙
󾙔󱳹󳾾󾙕󹜗
󳉛󸚤󶷉󲶾󱮭󱶧󷃫󵵙󸧀󵫬
󲏝󹧞󸉔󸱶󱮧󲸺󵿇
󸛝󸱶󱮧󴦜󶁢󵵙󲸺󵿇
31 / 32
Always Connected

󹠗󹛪󷺲󱮧󴄑󷃫󳧼󴉝󳓓󱙆󾗙󸛝󴱅󱯤󹠗󹛪
󸛝󲔩󳍟󵫞󹺘󹱽󽘘󱙛󵬓󹪸󽘙󱘔󳬞󾙔󾙕󹜗
󴱅󱯤󲢀󸢶󴀿󽘜󸛝󱾍󶻭󳍟󵫞󱙆󵵙󳍟󵫞󳊱󱶵󸋳󱰠󹠝󹲠
󳜁󸉔󱡋󵫞
󽘘󵙀󶾌󶶙󽘙󴈋󱶪󲀌󾗞
󵫞󳧋
󸛝󱶪󳖔󳱠󱴙󶁢󸚊󲸜󹄞󱡋󵫞󵵙󸧀󵫬󲏝󲸺󵿇
󸛝󲔩󹠗󸂥󹛪󱘔󵵙󵚱󳗷󳨈󳐴󱘔󳿑󵷘󲠓󲀀󽘜󲶾󸃔󴝘󲕭 󸛝󳬞󱟿󱘔󳿑󵵙󾙔󴱅󱯤󾙕󹜗󶋓󹚇󵸍󷋼󲀲󱳭󸛓󹮪󳱠󶆺
󾙔󱼑󲺽󳐴󲧅󴱅󱯤󾙕
33 / 34
Always Connected

󹠗󹛪󷺲󱮧󴄑󷃫󳧼󴉝󳓓󱙆󾗙󸛝󴱅󱯤󹠗󹛪
󸶆󳫫󹠗󹛪󲀀󽘜󸛝󳬞󾙔󱘕󱘈󴦠󾙕󹜗 󸛝󳬞󾙔󸚤󶷉󾙕󹜗 󸛝󵋠󱲢󸚤󶷉󸶆󹲁󸴆󲒱󳍟󵫞󵬓󹪸󲀀󽘜󸛝󳬞󾙔󱘕󱘈󴦠󾙕󹜗
35 / 36
Always Connected

󸛝󳬞󳉊󱘔󳿑󵵙󾙔󾙕
󴊜󶌕󱳭󳍟󵫞󵬓󹪸
󸶆󳫫󱟿󳧋󲀀󽘜󸛝󳬞󾙔󱘕󱘈󴦠󾙕󹜗󸛝󸶆󳫫󱝥󾙔󾙕󱙚󳐴󲢃󵵙󹲁󵸂 󶥚󶴂󱞵󷋩󱶴󸴔󸀅󹠗󹛪󴱅󱯤󽘘󶳉󹧞󶋓󹚇󽘙
󳉛󸚤󶷉󲶾󱮭󱶧󷃫󵵙󸧀󵫬
󲏝󹧞󸉔󸱶󱮧󲸺󵿇
󸛝󸱶󱮧󴦜󶁢󵵙󲸺󵿇
󹠗󹛪󷺲󱮧󴄑󷃫󳧼󴉝󳓓󱙆󾗙󸛝󴱅󱯤󹠗󹛪
37 / 38
Always Connected