SATO WS408DT User manual

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WS Printer
Owner’s Manual
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WS408DT
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
i
FCCID
Inadomesticenvironmentthisproductmaycauseradiointerferencein
whichcasetheusermayberequiredtotakeadequatemeasures.
FCCWarning
Thisequipmenthasbeentested,pursuanttoPart15oftheFCCRules.These
limitsaredesignedtoprovidereasonableprotectionagainstharmful
interferencewhentheequipmentisoperatedinacommercialenvironment.
Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergyand,
ifnotinstalledandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationsofthis
equipmentinaresidentialareaislikelytocauseharmfulinterferencein
whichcasetheuserwillberequiredtocorrecttheinterferenceathisown
expense.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjectto
thefollowingtwoconditions:
(1)thisdevicemaynotcauseharmfulinterference,and
(2)thisdevicemustacceptanyinterferencereceived,includinginterference
thatmaycauseundesiredoperation.
FCCStatementforOptionalRFmodule
ThisdevicecomplieswithRFradiationexposurelimitssetforthforan
uncontrolledenvironment.

Theantennausedforthistransmittermustbeinstalledtoprovidea
separationdistanceofatleast20cmfromallpeopleandmustnotbe
collocatedoroperatinginconjunctionwithanyotherantennaor
transmitter.


ii
Bluetooh/WirelessCommunication
ComplianceStatement
Thisproducthasbeencertifiedforcompliancewiththerelevantradio
interferenceregulationsofyourcountryorregion.Tomakesurecontinued
compliance,donot:

∙ Disassembleormodifythisproduct.
∙ Removethecertificatelabel(serialnumberseal)affixedtothisproduct.

Useofthisproductnearmicrowaveand/orotherwirelessLANequipment,
orwherestaticelectricityorradiointerferenceispresent,mayshortenthe
communicationdistance,orevendisablecommunication.
WARNING
Changesormodificationsnotexpresslyapprovedbythepartyresponsible
forcompliancecouldvoidtheuser'sauthoritytooperatetheequipment.
(forUSAonly)




iii
LiabilityDisclaimer
SATOCorporationtakesstepstoassurethatthecompany’spublished
engineeringspecificationsandmanualsarecorrect;however,errorsdo
occur.SATOreservestherighttocorrectanysucherrorsanddisclaimsany
resultingliability.InnoeventshallSATOoranyoneelseinvolvedinthe
creation,production,ordeliveryoftheaccompanyingproduct(including
hardwareandsoftware)beliableforanydamageswhatsoever(including,
withoutlimitation,damagesforlossofbusinessprofits,business
interruption,lossofbusinessinformation,orotherpecuniaryloss)arising
outoftheuseofortheresultsofuseoforinabilitytousesuchproduct,
evenifSATOhasbeenadvisedofthepossibilityofsuchdamages.
Caution
Anychangesormodificationsnotexpresslyapprovedbytheparty
responsibleforcompliancecouldvoidtheuser'sauthoritytooperatethe
equipment.



iv
Contents
1Introduction...........................................................................................................2
1.1Features.......................................................................................................2
1.2Unpacking....................................................................................................2
1.3Understandyourprinter.............................................................................3
1.3.1Perspectiveview............................................................................3
1.3.2Backview.......................................................................................4
1.3.3Interiorview...................................................................................5
1.4Printerlights................................................................................................6
1.4.1Statuslights....................................................................................6
1.4.2Systemmode..................................................................................7
2Getstarted.............................................................................................................8
2.1Attachthepowercord................................................................................8
2.2Turnon/offyourprinter..............................................................................9
2.2.1Turnonyourprinter.......................................................................9
2.2.2Turnoffyourprinter....................................................................10
2.3Loadmedia................................................................................................11
2.3.1Preparemedia..............................................................................11
2.3.2Placeamediaroll.........................................................................11
2.3.3Testmediafeed............................................................................14
2.4Mediatypes...............................................................................................15
3Printeroperation..................................................................................................17
3.1Mediasensorcalibration...........................................................................17
3.2Selftest......................................................................................................18
3.3Resetyourprinter.....................................................................................20
3.4Mediasensing...........................................................................................21
3.4.1Transmissivesensor.....................................................................21
3.4.2Reflectivesensor..........................................................................22
3.5Wirelessconnection..................................................................................23
3.5.1Bluetooth.....................................................................................23
4Maintenance........................................................................................................27
4.1Cleaning.....................................................................................................27
4.1.1Printhead......................................................................................27
4.1.2Mediahousing.............................................................................28
4.1.3Sensor...........................................................................................29
4.1.4Platenroller..................................................................................30
5Troubleshooting...................................................................................................31


v
5.1Printerissues.............................................................................................31
5.2Mediaissues..............................................................................................32
5.3Otherissues...............................................................................................33
6Specifications.......................................................................................................34
6.1Printer.......................................................................................................34
6.2Media........................................................................................................35
6.3Barcodes...................................................................................................36
6.4Bluetooth..................................................................................................38
6.5Ethernet....................................................................................................39
6.6Electricalandoperatingenvironment.......................................................39
6.7Physicaldimension....................................................................................39
6.8Interfaces...................................................................................................40
6.8.1USB...............................................................................................40
6.8.2Ethernet.......................................................................................41


1Introduction Unpacking
2
1Introduction
ThankyouforpurchasingaSATOWSprinter.Thismanualprovides
informationabouthowtosetupandoperateyourprinter,loadthemedia
andsolvecommonproblems.
1.1 Features
￭ VariousConnectivityOptionsUSB,Ethernet
￭ EasyOperationOne‐buttondesignforeasycontrol
￭ FastPrintSpeedMax6inches/secfortheWS408model
￭ WirelessConnectionBuildawirelessprintingenvironmentwith
Bluetooth
￭ ExternalMemoryTheextraUSBportallowsyoutouseaUSBflash
driveforstorage

1I
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1I
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1I
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1Introduction Printerlights
6
1.4 Printerlights
TherearetwoLEDlightsthatshowthestatusofyourprinter.
1.4.1 Statuslights
Statuslightshelpyoucheckprinter’scondition.Thefollowingtablesshow
theblinkingspeedofstatuslightsandtheconditionstheyindicate.

SymbolBlinkingSpeedBlinkingInterval
Fast0.5Second
Medium1Second
Slow2Seconds

LED1LED2Description
OffOffTheprintmoduleisopenedwhentheprinteristurnedon.
GreenOffIntheonlinemode.
GreenOffTheprinteristransmittingdata.
GreenOffInapausestate.
GreenGreenTheprinteriswritingdatatotheflashorUSBmemory.
GreenGreenTheUSBmemoryisbeinginitialized.Theprocesstakes
about15seconds.
OrangeGreenPaperjam.
OrangeRedThemediaisoutwhentheprintdataissenttotheprinter.
OrangeRedPaperend.
RedGreenCommunicationerror(RS‐232C).
RedGreenCuttererror(withoptionalcutter).
RedGreen
FlashROMontheCPUboarderrororUSBmemoryerror.
AneraseerroroccurredwhenformattingtheUSBmemory.
UnabletosavefilesduetoinsufficientUSBmemory.
RedGreenCommanderror.
RedOrangeHeadhightemperatureerror.
RedOrangeTheprintheadisbroken.
RedRedCover(ThermalHead)openerror.
RedRedTheRTCbatteryislow.(Iftheprinterhasabuilt‐inRTC)

1Introduction Printerlights
7
1.4.2 Systemmode
Thesystemmodeconsistsofstatuslightcolorcombinations.Itcontainsa
listofcommandsforyoutoselectandrun.

Toenterthesystemmodeandrunthecommand,dothefollowing:
1. Turnofftheprinter.
2. PressandholdtheFEEDbutton,andturnontheprinter.
3. Bothstatuslightsglowsolidorangeforafewseconds.Next,theyturnto
greenshortly,andthenturntoothercolors.
4. Whenstatuslightsshowthecolorcombinationyouneed,releasethe
FEEDbuttonimmediately.
5. PresstheFEEDbuttontorunthecommand.

Thefollowingtableisthecommandlistofthesystemmode.
LED1LED2Command
GreenRedTransmissiveSensorCalibration(Section3.1)
GreenOrangeReflectiveSensorCalibration(Section3.1)
RedRedResettingYourPrinter(Section3.3)
RedOrangeReserved
RedGreenDisableCheckingRTCBatteryCharge
OrangeRedReserved
OrangeGreenSelfTestandDumpMode(Section3.2)


2
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2GetstartedTurnon/offtheprinter
9
2.2 Turnon/offyourprinter
Whenyourprinterisconnectedtoahost(acomputer),itisgoodtoturnon
theprinterbeforeturningonthehost,andturnoffthehostbeforeturning
offtheprinter.
2.2.1 Turnonyourprinter
1.Toturnonyourprinter,turnonthePowerSwitchasbelow.The“I”isthe
ONposition.

2.Bothstatuslightsglowsolidorangeforafewseconds,andthenLED2
goesout,whileLED1turnstosolidgreen.


NoteIfyouconnecttheprintertotheinternetorinsertaUSBdrive
beforeturningontheprinter,itwilltakelongerfortheprintertoenter
theonlinemode(LED1glowssolidgreen)afteryouturniton.



2GetstartedTurnon/offtheprinter
10
2.2.2 Turnoffyourprinter
1. MakesureLED2isoffandLED1issolidgreenbeforeturningoffthe
printer.
2. Toturnoffyourprinter,turnoffthePowerSwitchasbelow.The“O”is
theOFFposition.


CautionDonotturnoffyourprinterduringdatatransmission.




2Getstarted Loadmedia
11
2.3 Loadmedia
Therearevarioustypesandsizesforthemediaroll.Loadtheapplicablemedia
tosatisfyyourneed.
2.3.1 Preparemedia
Theinsidewoundandoutsidewoundmediarollcanbeloadedintotheprinter
thesameway.Incasethemediarollisdirtyduringshipping,handlingorstorage,
removetheoutsidelengthofthemedia.Ithelpsavoiddraggingadhesiveand
dirtymediabetweentheprintheadandplatenroller.

InsideWoundOutsideWound

2.3.2 Placeamediaroll
1. Openthetopcoveroftheprinter.

