Savant Pro Remote Multi-Room User manual

REM-2000/REM-2000I | 009-1530-01 | 171027
Copyright 2017 Savant Systems, LLC
45 Perseverance Way, Hyannis, MA 02601
Savant.com | 508.683.2500
1 of 2
Box Contents
(1) Pro Remote Multi-Room (model: SUR-2000-xx)
(1) Remote Base Charge Only (model: SRB-2000-xx)
(1) USB Power Supply with Interchangeable Blades (025-0162-xx)
or
(1) USB Power Supply - Domestic Use Only (025-0157-xx)
(1) 1.5 m USB A to micro USB B cable (064-0409-xx)
(1) Quick Reference Guide (this document)
IMPORTANT! The SKU ordered will determine which power supply is
included.
Touchscreen
Display
Channel
Volume
Power Microphone
Voice
Command
Navigation
(D-pad)
Remote
Base
Service
Control
Power Button Press/Release:
– Powers the Remote on. Savant Logo will
appear in 5 to 7 seconds.
– With the Remote powered on, the power
button can toggle the last used A/V service on
or o.
Press/Hold (5 sec): Powers Remote o.
Microphone The microphone for Voice Commands is
positioned under the small hole on top of
Remote.
IMPORTANT!: Do not insert objects into the
microphone opening.
Touchscreen
Display
– Multi-colored LCD display with multiple pages
for viewing and controlling available services.
– Motion activated.
– Touch and swipe operation.
Volume Increase or decrease volume of the service
selected on the touchscreen display
(active service).
Channel Channel Up or Channel Down the service
selected on the touchscreen display
(active service).
Navigation
(D-pad)
– Standard up, down, left, and right arrows for
on-screen control.
– Press and hold the up/down arrows to page up
or page down the on-screen menus.
– Press the Select button at the center of the
D-pad to select the highlighted item.
Voice Command Activate services, scenes, environmental controls,
and various other functions using voice
commands. Press and hold the Voice Command
button, wait for the on-screen prompt, and speak
the commands clearly.
TIP: Speak the phrase Voice Commands into the
Remote to open a list of supported commands.
Service Control Generic Service buttons for basic control over
Audio/Video services.
Function can change depending on Active
Service.
NOTE: Not all services are aected by all
buttons.
Remote
Environmental
Temperature 32° to 104° F (0° to 40° C)
Humidity 10% to 90% Relative Humidity (non-condensing)
Dimensions Height Width Depth Weight
Remote
(SUR-2000-xx)
7.24 in
183.8 mm
1.97 in
50.0 mm
1.06 in
27.0 mm
0.33 lb
0.15 kg
Remote Base
(SRB-2000-xx)
1.17in
29.6 mm
4.16 in
105.6 mm
3.10 in
78.8 mm
0.36 lb
0.16 kg
Display
Touchscreen High Resolution Multi-Color LCD Display
LCD Dimensions 2.57 in (65.3 mm) x 1.46 in (37.0 mm)
Diagonal 2.95 in (74.9 mm)
Power
Power Supply 100/240V AC (60/50 Hz) to 5V DC 2A
Base Input 5V DC 2A
Remote Battery Rechargeable Lithium-Ion
Standards
Wireless Wi-Fi® (802.11 b/g/n 2.4GHz/5.0GHz)
Security WPA™, WPA2™, WPA™ + WPA2™
Regulatory
Safety and
Emissions
FCC Part 15 CE C-Tick UL
Remote FCC ID: ASU-SUR2000
IC: 10052A-SUR2000
RoHS Compliant
Specifications
Status LED O: Not powered
Solid Green: Powered
Remote Base Charges the battery when the Remote is set into
the Remote Base.
Status LED
Remote Base
(Bottom)
Remote Base
Savant® Pro Remote Multi-Room (REM-2000/REM-2000I)
Quick Reference Guide
For Product Info

REM-2000/REM-2000I | 009-1530-01 | 171027
Copyright 2017 Savant Systems, LLC
45 Perseverance Way, Hyannis, MA 02601
Savant.com | 508.683.2500
2 of 2
FCC INTERFERENCE STATEMENT: Pro Remote
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the
user is encouraged to try to correct the interference by one of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
FCC Identifier for Pro Remote
This device electronically displays the FCC declaration of conformity logo as well
as the FCC and IC identifier. This information can be found on the device by accessing:
(main menu) Settings About.
Identificateur de la FCC et d’IC pour Pro Remote
Ce périphérique par voie électronique ache le logo de déclaration de conformité
FCC ainsi que l’identificateur de la FCC et d’IC. Cette information peut être trouvée sur
le terminal en accédant à: (menu principal) Settings (Paramètres) About
(A propos de).
Radiation Exposure Statement: Pro Remote
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure
to radio frequency (RF) energy set by the Federal Communications Commission of the
U.S. Government.
The exposure standard for wireless device employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR
are conducted using standard operating positions accepted by the FCC with the device
transmitting at its highest certified power level in all tested frequency bands.
INDUSTRY CANADA STATEMENT: Pro Remote
This device complies with Industry Canada license-exempt RSS standard(s). Operation
is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils
radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:
1. L’appareil ne doit pas produire de brouillage, et
2. L’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
– This Class B digital apparatus complies with Canadian ICES-003.
– Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
– This device complies with RSS-310 of Industry Canada. Operation is subject to the
condition that this device does not cause harmful interference.
– Cet appareil est conforme à la norme RSS-310 d’Industrie Canada. L’opération est soumise
à la condition que cet appareil ne provoque aucune interférence nuisible.
– This device and its antenna(s) must not be co-located or operating in conjunction with
any other antenna or transmitter, except tested built-in radios. The County Code Selection
feature is disabled for products marketed in the US/Canada.
– Cet appareil et son antenne ne doivent pas être situés ou fonctionner en conjonction avec
une autre antenne ou un autre émetteur, exception faites des radios intégrées qui ont été
testées. La fonction de sélection de l’indicatif du pays est désactivée pour les produits
commercialisés aux États-Unis et au Canada.
Radiation Exposure Statement: Pro Remote
This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operate with minimum distance
20cm between the radiator and your body.
Déclaration d’exposition aux radiations: Pro Remote
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies
pour un environnementnon contrôlé. Cet équipement doit être installé et utilisé avec un
minimum de 20 cm de distance entre la source de rayonnement et votre corps.
Network Requirements
Savant requires a wireless network that is configured to make use of at
least one of the supported wireless standards listed in the
Specifications Table.
Connect all Savant devices to the same local area network (LAN) or
subnet as the host. Savant recommends not implementing any type
of trac or packet shaping in your network topology for the Savant
devices as this may interfere with performance.
Network Configuration
To ensure that the IP Address will not change due to a power outage,
a static IP Address or DHCP reservation should be configured. Savant
recommends using DHCP reservation within the router. By using this
method, static IP Addresses for all devices can be managed from a
single UI, avoiding the need to access devices individually.
Setting DHCP reservation varies from router to router. Refer to the
documentation for the router to configure DHCP reservation.
Refer to the Savant Pro Remote Deployment Guide (009-1531-xx)
located on the Savant Community for information on connecting the
Pro Remote Base to the local network.
Additional Documentation
Additional documentation available on the Savant Customer
Community.
– Savant Pro Remote Deployment Guide (009-1531-xx)
– Savant Pro Remote User Guide (009-1410-xx)
Additional Information
– Automatic software updates to the Remote will initiate if it is left
cradled overnight, with no A/V services active, and a cloud user is
signed in.
– Software updates can be initiated manually from the About page on
the Remote (only if update is available).
Part# HDH6A005010