Siemens SISTORE AX4 Lite 1000/100 Quick guide

Siemens AG
Digital Video Recorder
SISTORE AX4 Lite 1000/100
V4.0
Configuration &
Operation Manual

Liefermöglichkeiten und technische Änderungen vorbehalten.
Data and design subject to change without notice. / Supply subject to availability.
© 2010 Copyright by Siemens AG
We reserve all rights in this document and in the subject thereof. By acceptance of the document the recipient acknowledges these rights
and undertakes not to publish the document nor the subject thereof in full or in part, nor to make them available to any third party without our
prior express written authorization, nor to use it for any purpose other than for which it was delivered to him.
About this document
This document contains instructions for the configuration and operation of
SISTORE AX4 Lite.
For information on installation please refer to the Installation Manual.
NOTE
This document cannot deal with every possible application. Further useful product information as well
as application examples and supplementary information to the manuals can be found on our intranet
website: https://psp.sbt.siemens.com/ (Product Support Platform).
Trademarks
SISTORE is a trademark of Siemens.
Microsoft is a registered trademark and Windows a trademark of Microsoft
Corporation.
All other product or company names mentioned in this document are trademarks or
registered trademarks of their respective owners and are used only for purposes of
identification or description.
Contacting us
If you have questions or suggestions regarding the product or this documentation,
please contact our Customer Support Center:
Intranet: Customer Support Center
Internet: About us > Worldwide Contacts
Email: [e-mail]
Tel.: [phone]
Fax: [phone]
Training courses
Siemens provides training courses for all products.

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Contents
1Safety .......................................................................................................7
1.1 Target readers...........................................................................................7
1.2 Work safety information ............................................................................7
1.2.1 Transport...................................................................................................8
1.2.2 Installation.................................................................................................8
1.2.3 Service and maintenance .........................................................................9
1.3 Meaning of the written warning notices ....................................................9
1.4 Meaning of the hazard symbols................................................................9
2Directives and standards .....................................................................10
3Technical data .......................................................................................11
4Details for ordering...............................................................................12
5Scope of delivery ..................................................................................12
6Description of functions.......................................................................13
7Configuration.........................................................................................15
7.1 Front panel controls ................................................................................15
7.2 Remote controls......................................................................................17
7.3 Turning on the power ..............................................................................17
7.4 Initial unit setup .......................................................................................18
7.5 Logging out .............................................................................................18
7.6 Setup screen...........................................................................................19
7.7 Recording settings ..................................................................................20
7.7.1 Record screen.........................................................................................20
7.7.2 Schedule screen .....................................................................................22
7.7.3 Pre-Event screen ....................................................................................25
7.8 Network setup .........................................................................................26
7.8.1 Network screen .......................................................................................27
7.8.2 LAN setup screen....................................................................................32
7.8.3 DDNS ......................................................................................................35
7.9 Event settings..........................................................................................36
7.9.1 Alarm-In screen.......................................................................................36
7.9.2 Motion Detection screen .........................................................................39
7.9.3 Video Loss screen...................................................................................43
7.9.4 Video Blind screen ..................................................................................45
7.9.5 Text-In screen .........................................................................................47
7.9.6 System Event screen ..............................................................................51
7.9.7 Event status ............................................................................................54
7.10 Display ....................................................................................................55
7.10.1 OSD screen.............................................................................................55
7.10.2 VGA.........................................................................................................57
7.10.3 Main Monitor screen ...............................................................................58
7.11 Configuring devices.................................................................................59
7.11.1 Camera setup screen..............................................................................59
7.11.2 Audio Setup.............................................................................................61
7.11.3 Alarm-Out screen....................................................................................62
7.11.4 Remote Control screen ...........................................................................64

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7.12 Storage Setup .........................................................................................65
7.12.1 Storage Information.................................................................................65
7.12.2 Storage Status ........................................................................................66
7.13 System ....................................................................................................68
7.13.1 Information screen ..................................................................................68
7.13.1.1 Upgrading the software..........................................................................69
7.13.1.2 Importing settings...................................................................................70
7.13.1.3 Exporting settings...................................................................................70
7.13.1.4 Showing System Log .............................................................................71
7.13.2 Date/Time setup......................................................................................72
7.13.3 User setup screen ...................................................................................75
7.13.4 Shutdown… screen.................................................................................77
8Operation ...............................................................................................78
8.1 Turning on the power ..............................................................................78
8.2 Live Monitoring Menu..............................................................................78
8.2.1 Freeze Mode ...........................................................................................79
8.2.2 Sequence Mode ......................................................................................79
8.2.3 Camera Menu .........................................................................................80
8.2.3.1 PTZ mode................................................................................................80
8.2.3.2 Zoom mode .............................................................................................83
8.2.3.3 Audio .......................................................................................................83
8.2.3.4 Colour Control .........................................................................................83
8.2.4 Alarm Reset.............................................................................................83
8.2.5 Panic .......................................................................................................83
8.2.6 Setup.......................................................................................................84
8.2.7 Search Mode...........................................................................................84
8.2.8 Login/Logout ...........................................................................................84
8.2.9 Event monitoring .....................................................................................84
8.2.10 Covert camera.........................................................................................84
8.3 Using a mouse ........................................................................................85
8.4 Recording video ......................................................................................86
8.5 Recording Audio......................................................................................86
8.6 Playing recorded video............................................................................87
8.7 Searching video ......................................................................................88
8.7.1 Search Menu...........................................................................................89
8.7.1.1 Event Log Search....................................................................................89
8.7.1.2 Record Table Search ..............................................................................91
8.7.1.3 Motion Search .........................................................................................93
8.7.1.4 Text-In Search.........................................................................................95
8.7.2 Go To Menu ............................................................................................97
8.7.3 Export......................................................................................................98
8.7.4 Camera Menu .......................................................................................100
8.7.5 Alarm Reset...........................................................................................101
8.7.6 Panic .....................................................................................................101
8.7.7 Data Source ..........................................................................................101
8.7.8 Exit ........................................................................................................101
9Troubleshooting..................................................................................102
10 Disposal ...............................................................................................103

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11 Appendix..............................................................................................104
11.1 Preparing the USB hard disk drive in Windows 2000...........................104
11.2 Text-In Search Examples......................................................................105
11.2.1 Search Example I..................................................................................105
11.2.2 Search Example II.................................................................................106
11.3 Web Client.............................................................................................107
11.3.1 Web View Mode....................................................................................108
11.3.2 Web Play Mode.....................................................................................110
11.4 Recording tables ...................................................................................112
11.4.1 Recording times with 250 GB HDD (days) for PAL images..................112
11.4.2 Recording times with 250 GB HDD (days) for NTSC images...............113
11.5 Map of screens......................................................................................114
11.6 System log notices................................................................................115
11.7 Error code notices.................................................................................116

Safety
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1 Safety
1.1 Target readers
The instructions in this document are designed only for the following target readers:
Target readers Qualification Activity
Installer Technical training for building
or electrical installations.
Installs the product, individual
components of the product or
replacement parts.
Operational startup
personnel
Technical training for building
or electrical installations.
Training on the product is
recommended.
Puts the product into operation for
the first time, or changes the
existing configuration.
End user Has working knowledge of
computers.
Instruction by technical
specialists is necessary.
Performs only the procedures for
proper operation of the product.
Service personnel Technical training for building
or electrical installations.
Checks the product at regular
intervals to ensure that it is in good
working order and performs service
work.
1.2 Work safety information
zRead the general safety precautions before operating the device.
zKeep this document for reference.
zFollow all warnings and instructions marked on the device.
zAlways pass this document on together with the device.
zAny national or local safety standards or laws that apply to the development,
design, installation, operation or disposal of a product must be adhered to in
addition to the instructions in the product documentation.
Radio interference with other devices in the environment
zThis is a Class A device. This equipment may cause radio interference in a
residential installation. In this case the user is encouraged to perform appropriate
measures to correct the interference.
Liability claim
zDo not connect the device if it is damaged or any parts are missing.
zDo not make any changes or modifications to the device unless they have been
approved by the manufacturer.
zUse only spare parts and accessories that have been approved by the
manufacturer.

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1.2.1 Transport
Damage during transport
zKeep the packaging material for future transportation.
zDo not expose the device to mechanical vibrations or shocks.
1.2.2 Installation
Damage due to unsuitable mounting location
zThe environmental conditions recommended by the manufacturer must be
observed (see Section 3: Technical data).
zDo not operate the device close to sources of powerful electromagnetic radiation.
zDo not operate the device in dusty places.
zThe device should only be used for indoor applications.
zDo not expose the device to mechanical vibrations or shocks.
zProtect the device against moisture.
Cable damage due to mechanical load
zMake sure that cables are not under stress, kinked or damaged.
Damage to the device due to lack of ventilation
zDo not block or cover the ventilation openings of the device.
zDo not stack several devices on top of each other and do not place any objects on
the device.
zPlace this equipment only in an upright position. This equipment has an open-
frame Switching Mode Power Supply (SMPS), which can cause a fire or electric
shock if anything is inserted through the ventilation holes on the side of the
equipment.
Danger of electrical shock due to incorrect connection
zUse the device only in conjunction with a power supply cable that has been
approved in your country and complies with the national standards.
zThis product is designed for TN power systems and for IT power systems in
Norway with 230 V phase-to-phase voltage. Do not connect the device to any
other IT power systems.
Damage to the device due to overvoltage
zConnect the device only to power sources with the specified voltage. Voltage
supply requirements can be found on the type label (see Section 3: Technical
data).

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1.2.3 Service and maintenance
Danger of electrical shock during maintenance
zAlways disconnect the power cable and other cables from the main power supply
before performing maintenance.
Danger of electrical shock while cleaning the device
zDisconnect the device from the mains supply before cleaning.
zDo not use liquid cleaners or sprays that contain alcohol, spirit or ammonia.
1.3 Meaning of the written warning notices
The severity of a hazard is indicated by the following written warning notices.
Signal word Type of risk
CAUTION There is a risk of minor injuries or damage to property.
1.4 Meaning of the hazard symbols
The nature of the hazard is indicated by icons.
Warning of a hazard

Directives and standards
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2 Directives and standards
This product complies with the requirements of the following European directives.
The EU declaration of conformity is available to the responsible agencies at:
Siemens AG
76181 Karlsruhe
Germany
European Directive 2004/108/EC "Electromagnetic Compatibility"
Compliance with the European Directive 2004/108/EC has been proven by testing
according to the following standards:
Emitted interference: EN 61000-6-4
EN 55022 Class A
Interference resistance: EN 50130-4
European Directive 2006/95/EEC "Low-Voltage Directive"
Compliance with the European Directive 2006/95/EEC has been proven by testing
according to the following standard:
Safety: EN 60950-1

Technical data
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3 Technical data
Monitoring
Video inputs Composite: 4 looped through, BNC, PAL/NTSC (auto detection)
Video outputs 1 Composite (BNC)
1 VGA: 800 x 600, 1024 x 768, 1280 x 1024 (60 Hz)
Video resolution 720 x 576 (PAL), 720 x 480 (NTSC)
Display mode 1, 4, Sequence, Digital Zoom, Freeze, Covert
Inputs/Outputs
Audio inputs 4 line level RCA
Audio output 1 line level RCA
Alarm inputs 4, NC or NO, TTL
Alarm outputs 1 relay output, NC or NO, 2 A (125 V AC), 1 A (30 V DC)
Alarm reset input 1
Network Ethernet (10/100 BaseT)
Interfaces Front buttons, mouse, remote keyboard, IR remote control, RAS software
Auxiliary inputs/outputs RS232, RS485, USB 2.0
Internal buzzer 80 dB at 10 cm
Record/Playback
Compression H.264 technology (video), ADPCM (audio)
Recording speed Standard resolution: up to 100 ips (PAL), 120 ips (NTSC)
High resolution: up to 50 ips (PAL), 60 ips (NTSC)
4CIF resolution: up to 25 ips (PAL), 30 ips (NTSC)
Recording resolution CIF, 2CIF, 4CIF
Recording mode Time-Lapse, Event, Pre-Event (up to 30 min.), Text-In, Panic
Search mode Date/Time, Calendar, Event, Motion, Museum, Text-In, Record Table
System
Operating system Embedded Linux (built-in flash memory)
Hard disk capacity 1 internal hard disk drive: 1000 GB SATA
Backup recording media USB (hard disk drive, CD burner, flash memory)
Disk management Temperature check, SMART diagnosis, operation without hard disk drive

Details for ordering
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Specifications
Power requirements 100 – 240 V AC, 0.8 – 0.4 A, 50/60 Hz ± 10 %
Power consumption Max. 25 W
Ambient temperature, operating 5 – 40 °C
Relative humidity 0 – 90 %, no condensation
Dimensions (W x H x D) 340 x 46.5 x 310 mm
Approvals CE, FCC, C-Tick, RoHS
4 Details for ordering
Type Order No. Designation Weight
SISTORE AX4 Lite 1000/100 S54569-C51-A3 SISTORE AX4 Lite, 1000 GB, 100 ips 4.5 kg
5 Scope of delivery
zDigital video recorder
zPower cord
zCD-ROM including:
Configuration & Operation Manual,
Multilingual RAS Software and User Manual
zMultilingual Installation Manual
zInfrared remote control (including battery)

Description of functions
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6 Description of functions
SISTORE AX is a digital video recording system for the surveillance of rooms,
premises, buildings, production workshops, critical public areas or any outdoor areas
where security is important.
The DVR converts analog PAL or NTSC video to digital images and records them on
a hard disk drive. The technology also allows you to view recorded video while the
DVR continues recording video.
Digitally recorded video has several advantages. You can freeze frames, fast
forward, fast reverse, slow forward and slow reverse without image streaking or
tearing. Digital video can be indexed by time or events, and you can instantly view
video after selecting the time or event.
Your DVR can be set up for event or time-lapse recording. You can define times to
record, and the schedule can change for different days of the week and user defined
holidays.
The DVR can be set up to alert you when the hard disk drive is full, or it can be set to
record over the oldest video once the disk is full.
Your DVR uses a proprietary encryption scheme making it nearly impossible to alter
video.
You can view video and control your DVR remotely by connecting via Ethernet.
There is a USB port that can be used to upgrade the system or copy video clips to
external hard disk, CD-RW and flash drives.
Your colour digital video recorder (DVR) provides recording capabilities for four
camera inputs. It provides exceptional picture quality in both live and playback
modes, and offers the following features:
– Efficient video compression through “H.264 Technology”
– 4 composite video input connectors
– Compatible with colour (PAL or NTSC) and B/W (CCIR and EIA-170) video
sources
– Auto-detection for PAL and NTSC
– Monitor connectors: 1 BNC Video Out, 1 VGA
– Multiple search engines (date/time, calendar, event, motion, museum, text-in)
– Records up to 100/120 images per second (PAL/NTSC)
– “Loop-through” video connectors
– Continuous recording in disk overwrite mode
– 1 USB 2.0 port
– Continues recording while transmitting to remote site and during playback
– User-friendly Graphical User Interface (GUI) menu system
– Multiple recording modes (time-lapse, pre-event, alarm, motion and panic)
– Two-way audio communication
– 4-channel audio recording and 1-channel audio playback

Description of functions
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– Text input for Automated Teller Machine and Point of Sales
– Alarm connections include: input, output and reset input
– Built-in alarm buzzer
– Live or recorded video access via Ethernet
– Time synchronization using industry standard protocol
– Self-diagnostics with automatic notification including hard disk drive S.M.A.R.T.
protocol
– Infrared remote control

Configuration
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7 Configuration
NOTE
Your DVR should be completely installed before proceeding. For further information please refer to the
Installation Manual.
7.1 Front panel controls
Fig. 1 DVR front panel
1 Power LED 7 Panic button
2 HDD LED 8 PTZ/Zoom button
3 Alarm Out LED 9 Menu button
4 USB connector 10 Enter/Pause button
5 Camera buttons 11 Arrow buttons
6 Play/Clip button
NOTE
A separate Alarm button is not provided. Pressing any keys on the front panel or remote control resets
alarm output including the internal buzzer when the alarm is activated. However, when you are in the
menu or PTZ mode, you have to exit the menu or PTZ mode first to reset alarm output.
The front panel looks and operates much like a VCR combined with a multiplexer.
Many of the buttons have multiple functions. The buttons on the infrared remote
control, while laid out differently, perform the same functions as those on the front
panel. The following describes each button and control. Take a few minutes to
review the descriptions. You will use these to initially set up your DVR and for daily
operations.
NOTE
The infrared sensor is just to the right of the Menu button. Make certain that nothing blocks the
sensor, or the remote control will not function properly.
NOTE
You can also use a USB mouse (not supplied) to navigate through the screens and menus much like
you would on a computer.
Power LED The Power LED is lit when the unit is On.
HDD LED The HDD LED flickers when the DVR is recording or searching
video on the hard disk drive.

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Alarm Out LED The Alarm LED is lit when alarm output or internal buzzer is
activated.
USB connector A USB port on the front panel is provided to connect external hard
disk, CD-RW or flash drives for video clip copying or system
upgrades. Position external drives close enough to the DVR so that
you can make the cable connections, usually less than 6 feet. Use
the USB cable provided with the hard disk drive to connect it to the
DVR.
A USB mouse (not supplied) can be connected to the USB port. You
can use the mouse to navigate through the screens and menus
much like you would on a computer.
A USB to Serial converter can be connected to the USB port.
Multiple text-in devices can be used with a USB to Serial converter.
Camera buttons
(1 to 4)
Pressing the individual camera buttons will cause the selected
camera to display full screen, and pressing the button again
changes the display format to the quad (2x2) mode. Buttons 1 to 4
are also used to enter passwords.
In the PTZ mode, pressing the button 1 zooms in the screen and the
button 2 zooms out the screen, and pressing the button 3 focuses
near and button 4 focuses far.
Play/Clip button Pressing the Play/Clip button enters the playback mode, and
pressing the button again exits the playback mode. When entering
the playback mode, video is paused. Pressing the arrow button
plays back video at regular speed. The screen displays when the
DVR is in the Pause mode and the screen displays when the
DVR is playing back video. The button is also used to load a Preset
View in the PTZ mode.
Pressing and holding the Play/Clip button for three seconds or
longer allows you to copy video clips.
Panic button Pressing the Panic button starts panic recoding of all camera
channels, and displays on the screen. Pressing the button again
will stop panic recording.
NOTE
When the DVR does not detect a VGA monitor automatically, pressing and holding the Panic button
on the front panel for 5 seconds or longer switches the video output to VGA out manually.
PTZ/Zoom button In the live monitoring mode, pressing the PTZ/Zoom button enters
the PTZ mode, and pressing the button again exits the PTZ mode
and enters the zoom mode. When in the zoom mode, pressing the
button again exits the zoom mode.
When in the PTZ mode, pressing the arrow buttons or Menu button
allows you to control properly configured cameras.
When in the zoom mode, a rectangle displays on the screen. A
rectangle shows the area that will be enlarged. You can move the
rectangle around using the arrow buttons. Pressing the (Enter)
button in enlarges the area in rectangle.
NOTE
Pressing the PTZ/Zoom button enters directly the zoom mode if there is no PTZ camera you set up in
the Camera setup.
Menu button
Pressing the Menu button enters the Setup screen. You will need to
enter the authorized user and password to access Setup. Pressing
the button also closes the current menu or setup dialog box. In the
Playback mode, pressing the button displays the Search menu.
Pressing and holding the button for three seconds or longer displays
live channels sequentially.

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Enter/Pause button
When in the setup mode, pressing the button selects a
highlighted item or completes an entry that you have made.
In the live monitoring mode, pressing the button freezes the current
screen and the screen displays icon. When in the playback
mode, pressing the button pauses playing video.
Up, Down, Left, Right Arrow
buttons
These buttons are used to navigate through menus and GUI.
The Up and Down arrow buttons are also used to change numbers
by highlighting a number in the menu and by increasing or
decreasing the number’s value.
These buttons are also used to control Pan and Tilt when in the PTZ
mode. In the playback mode, pressing the button plays video
backward at high speed. Pressing the button again toggles the
playback speed from , and , and the screen displays
, and respectively. While playing video, pressing
the button plays video forward at high speed. Pressing the button
again toggles the playback speed from , , and , and
the screen displays , , and respectively. When in
the pause mode, pressing the button moves to the next image
and pressing the button moves to the previous image.
ID button on remote control If a DVR System ID is set to 0, the infrared remote control will
control that DVR without any additional operations. (Refer to Section
7.13.1: Information screen for further information on setting the
System ID.) If the system ID is 1 to 4, you must to press the ID
button on the remote control and then press the number button (1 to
4) in order to control that DVR. If the System ID of two or more
DVRs is set to 0, those DVRs will react to the infrared remote
control at the same time.
7.2 Remote controls
Fig. 2 Infrared remote control
1 ID button 5 Alarm button
2 Camera buttons 6 Play/Clip button
3 Enter/Pause button 7 PTZ/Zoom button
4 Menu button 8 Arrow buttons
7.3 Turning on the power
Connecting the power cord to the DVR turns on the unit. The unit takes
approximately 60 seconds to initialize.

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7.4 Initial unit setup
Before using your DVR for the first time, you will want to establish the initial settings.
This includes items such as time and date, display language, camera, remote
control, record mode, network and password. Your DVR can be set up using various
screens and dialog boxes.
Throughout the screens you will see . Highlighting the and pressing the button
gives you the opportunity to reset that screen to its default settings.
1. Press the Menu button or move the mouse pointer to the top of the screen and
then select (Login) in the Live Monitoring menu to enter the setup screens.
ÎThe Login screen appears.
Fig. 3 Login screen
2. Select a User and enter the password by pressing the appropriate combination
of Camera number buttons and then the button.
There is no default password when logging in the admin user for the first time.
NOTE
To assure the secure management of the system, setting up a password is strongly recommended.
NOTE
You can use a mouse (not supplied) to access the Login screen in addition to using the front panel
buttons or the infrared remote control. Click the right mouse button to display the Login screen. To
enter a password, click the button, and the virtual keyboard displays. See instructions below for
using the virtual keyboard.
7.5 Logging out
1. To log the user out of the system, press the Menu button on the front panel or
move the mouse pointer to the top of the screen and then select (Logout) in
the Live Monitoring menu. The Logout screen displays asking you to confirm
whether or not you want to log out the current user.
Fig. 4 Logout screen

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7.6 Setup screen
Fig. 5 Setup screen
Press the Menu button on the front panel or move the mouse pointer to the top of
the screen and then select (Setup) in the Live Monitoring menu to enter the setup
screen.
While setting up the DVR, there will be many opportunities to enter names and titles.
When making these entries, a Virtual Keyboard will appear.
Fig. 6 Virtual Keyboard
Use the arrow keys to highlight the character you want in the name or title and press
the button. That character appears in the title bar and the cursor moves to the next
position. Pressing toggles between the upper and lower case keyboards,
backspaces, and deletes entered characters. You can use up to 31 characters
including spaces in your title.
Special characters can be created using ^ and a capital letter; e.g., ^J for NL (New
Line), ^M for CR (Carriage Return). Special characters are commonly used by text
input devices and will be useful when performing Text-In Searches.

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7.7 Recording settings
Your DVR offers a variety of flexible recording modes. You can set it up to record all
the time or to only record events. It can be set up to continue recording once the
hard disk drive is full by recording over the oldest video, or you can set it up to alert
you when the hard disk is full and stop recording.
Fig. 7 Record menu
7.7.1 Record screen
Highlight Record in the Record menu and press the button.
ÎThe Record setup screen appears.
Fig. 8 Record setup screen
Highlighting Recycle and pressing the button toggles between On and Off. In the
Recycle mode, the DVR records over the oldest video data once all available
storage space has been used. When Recycle is turned off, the DVR stops recording
once all available storage space has been used.
1. Highlight the Resolution box and select from “Very High”, "High" and
"Standard".
NOTE
The total ips of all camera channels will be limited to 50 ips (60 ips for NTSC) when set to High
resolution and 25 ips (30 ips for NTSC) when set to Very High resolution.