Siemens SISTORE AX9 User manual

CCTV
SISTORE AX9/AX16 (V2.5)
User’s Manual
Fire & Security Products
Siemens Building Technologies

Liefermöglichkeiten und technische Änderungen vorbehalten.
Data and design subject to change without notice. / Supply subject to availability.
© 2004 Copyright by
Siemens Building Technologies AG
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and undertakes not to publish the document nor the subject thereof in full or in part, nor to make them available to any third party without our
prior express written authorization, nor to use it for any purpose other than for which it was delivered to him.

Contents
Preface......................................................................................................................7
Compliance notice of FCC ........................................................................................7
Important Safeguards................................................................................................8
1 Introduction...........................................................................................11
1.1 Features..................................................................................................11
1.2 Technical Overview.................................................................................12
2 Installation.............................................................................................13
2.1 Package Contents...................................................................................13
2.2 Required Installation Tools .....................................................................13
2.3 Setting Unit for PAL or NTSC .................................................................13
2.4 Connecting the Video Source.................................................................14
2.5 Connecting the Loop Through Video......................................................14
2.6 Connecting the Monitor...........................................................................14
2.7 Connecting Audio....................................................................................15
2.8 Connecting Alarms..................................................................................15
2.8.1 AI 1 to 16 (Alarm In)................................................................................16
2.8.2 GND (Ground).........................................................................................16
2.8.3 AO 1 and 4 (Alarm Out)..........................................................................16
2.8.4 ARI (Alarm Reset In)...............................................................................16
2.9 Connecting to the RS485........................................................................17
2.10 Connecting to the RS232 Port................................................................17
2.11 Connecting to the UltraWide SCSI Port..................................................18
2.12 Connecting to the Network Port..............................................................18
2.13 Connecting to the USB Port....................................................................19
2.14 Factory Reset..........................................................................................19
2.15 Connecting the Power Cord....................................................................20
3 Configuration.........................................................................................21
3.1 Front Panel Controls...............................................................................21
3.1.1 Power LED..............................................................................................21
3.1.2 Network LED...........................................................................................21
3.1.3 Backup LED............................................................................................21
3.1.4 Camera Buttons (1 to 16)........................................................................21
3.1.5 Sequence Button.....................................................................................22
3.1.6 Display Button.........................................................................................22
3.1.7 PTZ Button..............................................................................................22
3.1.8 Freeze Button..........................................................................................22
3.1.9 Alarm Button ...........................................................................................22
3.1.10 Spot Button .............................................................................................22
3.1.11 Menu Button............................................................................................22
3.1.12 RW (Rewind) Button ...............................................................................23
3.1.13 PREV (Previous) Button .........................................................................23
3.1.14 Search/Stop Button.................................................................................23
3.1.15 PLAY/PAUSE Button ..............................................................................23
3.1.16 Next Button .............................................................................................23
3.1.17 FF (Fast Forward) Button........................................................................23
3.1.18 REC (Record) Button..............................................................................23
3.1.19 Enter Button............................................................................................24
3.1.20 Up, Down, Left, Right Arrow Buttons......................................................24
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3.2 Turning on the Power..............................................................................24
3.3 Initial Unit Setup......................................................................................24
3.4 Quick Setup Screen................................................................................25
3.5 Normal Setup Screen..............................................................................26
3.5.1 System Information.................................................................................26
3.5.2 Date/Time Setup.....................................................................................29
3.5.3 System Check Screen.............................................................................32
3.5.4 Storage Screen.......................................................................................33
3.5.5 System Log Screen.................................................................................35
3.5.6 System Shutdown...................................................................................35
3.6 Configuring Input Devices.......................................................................36
3.6.1 Camera Setup Screen.............................................................................36
3.6.2 Alarm In Setup Screen............................................................................37
3.6.3 Motion Detector.......................................................................................38
3.6.4 Alarm Out Setup Screen.........................................................................40
3.6.5 Audio Setup Screen................................................................................41
3.6.6 RS232/RS485 Setup Screen..................................................................42
3.7 Configuring Recording Settings..............................................................43
3.7.1 Record Mode Setup Screen....................................................................43
3.7.2 Time-Lapse Record Mode Setup Screen................................................44
3.7.3 Time-Lapse Recording Schedule............................................................45
3.7.4 Pre-Event Recording Setup Screen........................................................46
3.8 Event Action Setup..................................................................................47
3.8.1 Alarm In Event Action (Record) Setup Screen........................................47
3.8.2 Alarm In Event Action (Alarm Out) Setup Screen...................................48
3.8.3 Alarm In Event Action (Notify) Setup Screen..........................................49
3.8.4 Motion Detector Event Action (Record) Setup Screen ...........................49
3.8.5 Motion Detector Event Action (Alarm Out) Setup Screen.......................50
3.8.6 Motion Detector Event Action (Notify) Setup Screen..............................51
3.8.7 Video Loss Event Action (Record) Setup Screen...................................51
3.8.8 Video Loss Event Action (Alarm Out) Setup Screen ..............................52
3.8.9 Video Loss Event Action (Notify) Setup Screen......................................53
3.9 Display Setup..........................................................................................54
3.9.1 OSD (On-Screen Display) Setup Screen................................................54
3.9.2 Main Monitoring Setup Screen................................................................55
3.9.3 Spot Monitoring Setup Screen................................................................56
3.10 Network Setup Screen............................................................................57
3.10.1 LAN Setup Screen ..................................................................................58
3.10.2 Modem Setup..........................................................................................59
3.10.3 Callback Center (LAN) Setup Screen.....................................................60
3.10.4 Callback Center (Modem) Setup Screen................................................61
3.11 Password Setup Screen..........................................................................62
3.12 Config Screen .........................................................................................63
3.12.1 Archive ....................................................................................................64
3.12.2 Clip Copy.................................................................................................66
3.12.3 Load Default Setup .................................................................................68
3.12.4 Clear All Data..........................................................................................68
4 Operation ...............................................................................................69
4.1 Turning on the Power..............................................................................69
4.2 Live Monitoring........................................................................................69
4.2.1 Active Cameo Mode................................................................................70
4.2.2 PIP Mode.................................................................................................70
4.2.3 PTZ Mode................................................................................................70
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4.3 Recording Video......................................................................................71
4.4 Recording Audio......................................................................................71
4.5 Playing Recorded Video .........................................................................72
4.5.1 Camera Buttons (1 to 16)........................................................................72
4.5.2 Display Button.........................................................................................72
4.5.3 RW (Rewind) Button ...............................................................................72
4.5.4 PREV (Previous) Button .........................................................................72
4.5.5 Stop Button .............................................................................................72
4.5.6 Next Button .............................................................................................72
4.5.7 FF (Fast Forward) Button........................................................................73
4.6 Searching Video......................................................................................73
4.6.1 Change Data Source ..............................................................................73
4.6.2 Date/Time Search...................................................................................74
4.6.3 Calendar Search.....................................................................................74
4.6.4 Event Search...........................................................................................75
5 Appendix A — USB-IDE Hard Disk Drive Preparation.......................78
5.1 Preparing the USB-IDE hard disk drive in Windows 2000......................78
5.2 Preparing the USB-IDE hard disk drive in Windows 98..........................79
6 Appendix B — Reviewing Video Clips................................................80
7 Appendix C — Troubleshooting..........................................................82
8 Appendix D — Connector Pin Outs.....................................................83
8.1 Alarm I/O Connector and RS485 Connector Pin Outs............................83
9 Appendix E — Connection Diagram...................................................84
9.1 Sample I. Connecting the Dome Camera and SISTORE AX9/AX16 ....84
9.2 Sample II. Connecting the External Modem and SISTORE AX RAS....84
9.3 Sample III. Connecting the SISTORE AX and SCU...............................85
10 Appendix F — Recording Table...........................................................86
10.1 All 16 Channel Recording Times with 250 GB HDD (Days)...................86
11 Appendix G — Screens Map................................................................87
12 Appendix H — Specifications..............................................................88
13 Keyword Index.......................................................................................90
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Preface
Preface
Compliance notice of FCC
This equipment has been tested and found to comply with the limits for a CLASS A
Digital Device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate frequency energy and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case users will be required to correct the interference at their
own expense.
WARNING
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. This class
of digital apparatus meets all requirements of the Canadian Interference-
causing Equipment Regulations.
The information in this manual is believed to be accurate as of the date of
publication. Siemens is not responsible for any problems resulting from the use
thereof. The information contained herein is subject to change without notice.
Revisions or new editions to this publication may be issued to incorporate such
changes.
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Preface
Important Safeguards
WARNING TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER
(OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED SERVICE PERSONNEL.
zRead Instructions
All the safety and operating instructions should be read before the appliance is
operated.
zRetain Instructions
The safety and operating instructions should be retained for future reference.
zCleaning
Unplug this equipment from the wall outlet before cleaning it. Do not use liquid
aerosol cleaners. Use a damp soft cloth for cleaning.
zAttachments
Never add any attachments and/or equipment without the approval of the
manufacturer as such additions may result in the risk of fire, electric shock or
other personal injury.
zWater and/or Moisture
Do not use this equipment near water or in contact with water.
zAccessories
zDo not place this equipment on an unstable cart, stand or table. The equipment
may fall, causing serious injury to a child or adult, and serious damage to the
equipment. Wall or shelf mounting should follow the manufacturer's instructions,
and should use a mounting kit approved by the manufacturer.
zThis equipment and cart combination should be moved with care. Quick stops,
excessive force, and uneven surfaces may cause the equipment and cart
combination to overturn.
zPower Sources
This equipment should be operated only from the type of power source indicated
on the marking label. If you are not sure of the type of power, please consult
your equipment dealer or local power company.
zPower Cords
Operator or installer must remove power and TNT connections before handling
the equipment.
zLightning
For added protection for this equipment during a lightning storm, or when it is left
unattended and unused for long periods of time, unplug it from the wall outlet
and disconnect the antenna or cable system. This will prevent damage to the
equipment due to lightning and power-line surges.
zOverloading
Do not overload wall outlets and extension cords as this can result in the risk of
fire or electric shock.
zObjects and Liquids
Never push objects of any kind through openings of this equipment as they may
touch dangerous voltage points or short out parts that could result in a fire or
electric shock. Never spill liquid of any kind on the equipment.
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Preface
zServicing
Do not attempt to service this equipment yourself. Refer all servicing to qualified
service personnel.
zDamage requiring Service
Unplug this equipment from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
– When the power-supply cord or the plug has been damaged.
– If liquid is spilled, or objects have fallen into the equipment.
– If the equipment has been exposed to rain or water.
– If the equipment does not operate normally by following the operating
instructions, adjust only those controls that are covered by the operating
instructions as an improper adjustment of other controls may result in damage
and will often require extensive work by a qualified technician to restore the
equipment to its normal operation.
– If the equipment has been dropped, or the cabinet damaged.
– When the equipment exhibits a distinct change in performance — this
indicates a need for service.
zReplacement Parts
When replacement parts are required, be sure the service technician has used
replacement parts specified by the manufacturer or that have the same
characteristics as the original part. Unauthorized substitutions may result in fire,
electric shock or other hazards.
zSafety Check
Upon completion of any service or repairs to this equipment, ask the service
technician to perform safety checks to determine that the equipment is in proper
operating condition.
zField Installation
This installation should be made by a qualified service person and should
conform to all local codes.
zCorrect Batteries
Warning: Risk of explosion if battery is replaced by an incorrect type. Dispose of
used batteries according to the instructions.
zTmra
A manufacturer’s maximum recommended ambient temperature (Tmra) for the
equipment must be specified so that the customer and installer may determine a
suitable maximum operating environment for the equipment.
zElevated Operating Ambient Temperature
If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient.
Therefore, consideration should be given to installing the equipment in an
environment compatible with the manufacturer’s maximum rated ambient
temperature (Tmra).
zReduced Air Flow
Installation of the equipment in the rack should be such that the amount of
airflow required for safe operation of the equipment is not compromised.
zMechanical Loading
Mounting of the equipment in the rack should be such that a hazardous
condition is not caused by uneven mechanical loading.
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Preface
zCircuit Overloading
Consideration should be given to connection of the equipment to supply circuit
and the effect that overloading of circuits might have on over current protection
and supply wiring. Appropriate consideration of equipment nameplate ratings
should be used when addressing this concern.
zReliable Earthing (Grounding)
Reliable grounding of rack mounted equipment should be maintained. Particular
attention should be given to supply connections other than direct connections to
the branch circuit (e.g., use of power strips).
zCable lengths
For reasons of EMC the cable used for RS232, audio In / Out, SCSI
connections and power supply must be not any longer than 3 meters.
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Introduction
1 Introduction
1.1 Features
Your color digital video recorder (DVR) provides recording capabilities for 9 or 16
camera inputs. It provides exceptional picture quality in both live and playback
modes, and offers the following features:
zEfficient video compression through “MPEG4 Technology“
z9 or 16 Composite Input Connectors
zCompatible with Color (PAL or NTSC) and B&W (CCIR and EIA-170) Video
Sources
zMultiple Search Functions (Date/Time, Calendar, Event)
zRecords up to 50 PAL Images per Second (60 NTSC Images per Second)
z“Loop-Through” Video Connectors
zContinuous Recording in Disk Overwrite Mode
zVideo Archiving via Ultra SCSI Interface
zContinues Recording while Archiving, Transmitting to Remote Site and during
Playback
zUser-friendly Graphical User Interface (GUI) Menu System in Multiple
Languages
zTwo Record Modes (Time and Event)
zAudio Recording and Playback
zAlarm Connections Include: Input, Output and Reset Input
zBuilt-in Alarm Buzzer
zLive or Recorded Video Access via Ethernet or External Modem
z
Fig. 1 Typical DVR installation.
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Introduction
1.2 Technical Overview
Your DVR can replace both a time-lapse VCR and a multiplexer in a security
installation. However, it has many features that make it much more powerful and
easier to use than even the most advanced VCR.
The DVR converts analog PAL or NTSC video to digital images and records them
on a hard disk drive. Using a hard disk drive allows you to access recorded video
almost instantaneously; there is no need to rewind tape. The technology also
allows you to view recorded video while the DVR continues recording video.
Digitally recorded video has several advantages over analog video recorded on
tape. There is no need to adjust tracking. You can freeze frames, fast forward,
fast reverse, slow forward and slow reverse without image streaking or tearing.
Digital video can be indexed by time or events, and you can instantly view video
after selecting the time or event.
Your DVR can be set up for event or time-lapse recording. You can define times to
record, and the schedule can change for different days of the week and user
defined holidays.
The DVR can be set up to alert you when the hard disk drive is full, or it can be set
up to record over the oldest video once the disk is full.
Your DVR uses a proprietary encryption scheme making it nearly impossible to
alter video.
You can view video and control your DVR remotely by connecting via modem or
Ethernet. There is a SCSI port that can be used to record or archive video to
external hard disk drives, and also there are two USB ports that can be used to
upgrade the system or copy video clips to external hard disk drives, CD-RW drives
or flash drives.
NOTE:
This manual covers the 9- and 16-channel digital video recorders.
The DVRs are identical except for the number of cameras and alarms that can be
connected and the number of cameras that can be displayed.
For simplicity, the illustrations and descriptions in this manual refer to the 16-
camera model.
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Installation
2 Installation
2.1 Package Contents
The package contains the following:
zDigital video recorder
zAdaptor (including power cord)
zAlarm I/O board
zMultilingual user’s manual, multilingual RAS software and user’s manual on CD-
ROM
zCD-ROM
zMultilingual quick reference guide
z19 inch bracket
2.2 Required Installation Tools
No special tools are required to install the DVR. Refer to the installation manuals
for the other items that make up part of your system.
Fig. 2 16-Channel DVR rear panel.
2.3 Setting Unit for PAL or NTSC
Fig. 3 PAL / NTSC switch.
Your DVR can be used with either PAL or NTSC equipment. Before turning on the
DVR, set the switch to P (PAL) or N (NTSC) to match your equipment.
NOTE:
You cannot mix PAL and NTSC equipment. For example you cannot use a PAL camera and an
NTSC monitor.
CAUTION If you set the switch from PAL (NTSC) to NTSC (PAL), please do the Factory
Reset and Clear All Data. If not, it causes the DVR to perform wrong
operations.
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Installation
2.4 Connecting the Video Source
Fig. 4 Video input connectors.
Connect the coaxial cables from the video sources to the BNC Video In
connectors.
2.5 Connecting the Loop Through Video
Fig. 5 Video Loop Through connectors.
If you would like to connect your video source to another device, you can use the
Loop BNC connectors.
NOTE:
The Loop BNC connectors are auto terminated. Do NOT connect a cable to the Loop BNC unless it is
connected to another terminated device because it will cause poor quality video.
2.6 Connecting the Monitor
Fig. 6 Video Out connectors.
Connect the monitor to either the Video Out or SVHS Out connector.
Connect the spot monitor to the SPOT connector if required.
NOTE:
If your monitor has an SVHS input, use it for better quality video display.
NOTE:
The Video Out (BNC) and the SVHS Out connectors may be connected to individual monitors for
simultaneous operation.
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Installation
2.7 Connecting Audio
NOTE:
It is the user’s responsibility to determine if local laws and regulations permit recording audio.
Fig. 7 Audio In and Out connectors.
Your DVR can record audio. Connect the audio source to Audio In. Connect
Audio Out to your amplifier.
NOTE:
The DVR does not have amplified audio output, so you will need a speaker with an amplifier. The
audio input can be from an amplified source or directly from a microphone.
2.8 Connecting Alarms
Fig. 8 Alarm Input/Output and RS485 connector
Fig. 9 Alarm Input/Output board and alarm connector strips
An Alarm I/O port (DB-25 male connector) is provided to connect the alarm inputs
and alarm outputs. Connect the wires to connectors on the Alarm I/O board
(supplied with the unit), and then connect the board to the Alarm I/O port.
CAUTION Do not attempt to wire directly to the DB-25 male connector.
NOTE:
The Alarm I/O Board consists of alarm connector strips and RS485 connector.
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Installation
2.8.1 AI 1 to 16 (Alarm In)
You can use external devices to signal the DVR to react to events. Mechanical or
electrical switches can be wired to the AI (Alarm In) and GND (Ground)
connectors. The threshold voltage is 4.3V and should be stable at least 0.5
seconds to be detected. See Chapter 3 — Configuration for configuring alarm
input.
2.8.2 GND (Ground)
NOTE:
All the connectors marked GND are common.
Connect the ground side of the Alarm input and/or alarm output to the GND
connector.
2.8.3 AO 1 and 4 (Alarm Out)
The DVR can activate external devices such as buzzers or lights. Connect the
device to the AO (Alarm Out) and GND (Ground) connectors. AO is an active low
open collector output which sinks 5 mA 12 V and 30 mA 5V. See Chapter 3 —
Configuration for configuring alarm output.
2.8.4 ARI (Alarm Reset In)
An external signal to the Alarm Reset In can be used to reset both the Alarm Out
signal and the DVR’s internal buzzer. Mechanical or electrical switches can be
wired to the AI (Alarm In) and GND (Ground) connectors. The threshold voltage is
4.3 V and should be stable at least 0.5 seconds to be detected. Connect the wires
to the ARI (Alarm Reset In) and GND (Ground) connectors.
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Installation
2.9 Connecting to the RS485
Fig. 10 RS485 connector
The DVR can be controlled remotely by an external device or control system, such
as a control keyboard, using RS485 half-duplex serial communications signals.
The RS485 connector can also be used to control PTZ (pan, tilt, zoom) cameras.
Connect RX+ and TX+ of the control system to the RX+/TX+ of the DVR, and RX-
and TX- to the RX-/TX-. See Chapter 3 — Configuration and the PTZ camera
manufacture’s manual for configuring the RS485 connection.
2.10 Connecting to the RS232 Port
Fig. 11 RS232 connector
An RS232 port is provided to connect a remote control keyboard, or connect an
external modem for remote monitoring, configuration and software upgrades. Use
a modem cable with a DB-9 female connector to connect to the DVR.
See Chapter 3 — Configuration for configuring the modem.
NOTE:
The DVR is not supplied with a modem cable, and many modems are not supplied with cables. Make
certain you have the correct cable when purchasing the modem.
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Installation
2.11 Connecting to the UltraWide SCSI Port
Fig. 12 SCSI connector
A SCSI port is provided to connect external storage devices for expanded storage.
Connect the external SCSI hard disk drive (RAID) cable to the high-density 68-pin
female UltraWide SCSI port. The length of SCSI cable should not exceed
1.5 meters. You can connect up to 15 UltraWide SCSI devices with SCSI IDs set
to 0, 1, 2, 3, 4, 5, 6, 8, 9, 10, 11, 12, 13, 14 and 15 respectively.
NOTE:
Do NOT set the SCSI ID to 7 because the ID number 7 was assigned to the Host.
NOTE:
The SCSI bus must be terminated properly, otherwise the DVR will not operate properly.
CAUTION
Do NOT connect the SCSI device while the DVR power is on. The DVR
must be powered down to connect the SCSI device and powered up again
after the SCSI device has been connected. Power up the SCSI device so it
is ready for operation in advance of powering up the DVR.
CAUTION If the SCSI device is shut down while the device is operating, the DVR
system may not work normally.
2.12 Connecting to the Network Port
Fig. 13 Network connector.
The DVR can be networked using the 10/100 MB Ethernet connector. Connect a
Cat5 cable with an RJ-45 jack to the DVR connector. The DVR can be networked
for remote monitoring, searching, configuration and software upgrades. See
Chapter 3 — Configuration for configuring the Ethernet connections.
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Installation
2.13 Connecting to the USB Port
Fig. 14 USB connector.
Two USB ports are provided to connect external hard disk drives, CD-RW or flash
drive for clip copy or system upgrade. Position the external drive close enough to
the DVR so that you can make the cable connections, usually less than 6 feet.
Use the USB cable provided with the drive to connect it to the DVR.
2.14 Factory Reset
Fig. 15 Factory reset switch.
The DVR has a Factory Reset switch to the right of the USB port. This switch will
only be used on the rare occasions that you want to return all the settings to the
original factory settings.
CAUTION When using the Factory Reset, you will lose any setting you have made.
To reset the unit, you will need a straightened paperclip:
1. Unplug the power to turn the DVR off.
2. Plug the power to turn it on again.
3. While the DVR is initializing, poke the straightened paperclip in the unlabeled
hole above the PAL / NTSC switch.
4. Hold the switch until all the LEDs on the front panel are lit.
NOTE:
When the DVR successfully resets to factory defaults all the LEDs on the front panel flash three times.
5. Release the reset switch. All of the DVR’s settings are now at the original
settings it had when it left the factory.
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Installation
2.15 Connecting the Power Cord
Fig. 16 Power cord connector.
Connect the DC power cord of the adaptor to the DVR, and connect the AC power
cord to the adaptor and then to the wall outlet.
NOTE:
The power cord connector locks into position to prevent accidental power loss. Be sure to slide the
release away from the socket before removing the plug.
WARNING
ROUTE POWER CORDS SO THAT THEY ARE NOT A TRIPPING HAZARD.
MAKE CERTAIN THE POWER CORD WILL NOT BE PINCHED OR ABRADED
BY FURNITURE. DO NOT INSTALL POWER CORDS UNDER RUGS OR
CARPET.
THE POWER CORD HAS A GROUNDING PIN. IF YOUR POWER OUTLET
DOES NOT HAVE A GROUNDING PIN RECEPTACLE, DO NOT MODIFY THE
PLUG.
DO NOT OVERLOAD THE CIRCUIT BY PLUGGING TOO MANY DEVICES IN
TO ONE CIRCUIT.
Your DVR is now ready to operate.
Refer to Chapter 3 - Configuration and Chapter 4 - Operation.
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