Siqura HSD820 Series User manual

HSD820 Series
High-speed 1080p IP PTZ dome camera
Installation Manual

Note: To ensure proper operation, please read this manual thoroughly before using the
product and retain the information for future reference.
Copyright © 2015 Siqura B.V.
All rights reserved.
HSD820
Installation Manual v3 (140611-3)
AIT55
Nothing from this publication may be copied, translated, reproduced, and/or published by
means of printing, photocopying, or by any other means without the prior written permission
of Siqura.
Siqura reserves the right to modify specifications stated in this manual.
Brand names
Any brand names mentioned in this manual are registered trademarks of their respective
owners.
Liability
Siqura accepts no liability for claims from third parties arising from improper use other than
that stated in this manual.
Although considerable care has been taken to ensure a correct and suitably comprehensive
description of all relevant product components, this manual may nonetheless contain errors
and inaccuracies. We invite you to offer your suggestions and comments by email via
[email protected]. Your feedback will help us to further improve our documentation.
How to contact us
If you have any comments or queries concerning any aspect related to the product, do not
hesitate to contact:
Siqura B.V.
Zuidelijk Halfrond 4
2801 DD Gouda
The Netherlands
General : [phone]
Fax : [phone]
E-mail : [email protected]
WWW : www.siqura.com
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Contents
1 About this manual ..................................................................................... 4
2 Safety and compliance .............................................................................. 5
2.1 Safety ................................................................................................ 5
2.2 Cautions ............................................................................................. 7
2.3 Compliance ......................................................................................... 9
3 Product overview ...................................................................................... 10
3.1 Models ............................................................................................... 10
3.2 Description ......................................................................................... 11
3.3 Package contents ................................................................................. 12
3.4 Dimensions ......................................................................................... 13
4 Connect the camera .................................................................................. 14
4.1 Connector definition ............................................................................. 14
4.2 Connect to power ................................................................................ 15
4.3 Connect to network .............................................................................. 15
4.4 Establish a network connection .............................................................. 16
4.4.1 Access the webpages ....................................................................... 17
4.5 Connect audio ..................................................................................... 17
4.6 Connect alarm inputs and outputs .......................................................... 18
5 Install the camera ..................................................................................... 19
5.1 Installation scenarios ........................................................................... 19
5.2 Wall mount ......................................................................................... 19
5.2.1 Mini pendant wall mount ................................................................... 20
5.2.2 Standard pendant wall mount ............................................................ 21
5.2.3 Wall box mounting ........................................................................... 23
5.3 Corner mount ...................................................................................... 24
5.3.1 Corner standard mounting ................................................................ 24
5.3.2 Corner thin/wide box mounting .......................................................... 26
5.4 Pole Mount ......................................................................................... 28
5.4.1 Pole thin/wide direct mounting .......................................................... 28
5.4.2 Pole thin/wide box mounting ............................................................. 29
6 System integration .................................................................................... 32
Appendix: Camera accessories .................................................................. 33
Mounting accessories ........................................................................... 33
HSD820 accessories ............................................................................. 37
Index ...................................................................................................... 38
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1 About this manual
What this manual covers
This manual describes how to install the HSD820, Siqura's high-speed 1080p IP PTZ dome
camera. For configuration and operation instructions, refer to the User Manual.
Who should read this manual
This manual is intended for technicians involved in the installation of HSD820 cameras.
What you should already know
To be able to install and connect the HSD820 properly, you should have adequate knowledge
and skills in the following fields.
● CCTV systems and components
● Installing electronic devices
● Electrical wiring and low-voltage electrical connections
● Ethernet network technologies and Internet Protocol (IP)
● Windows environments
● Web browsers
● Video, audio, and contact closure transmissions
● Video compression methods
Before you continue
Before you continue, read and obey all instructions and warnings in this manual. Keep this
manual with the original bill of sale for future reference and, if necessary, warranty service.
When you unpack your product, make sure there are no missing or damaged items. If any
item is missing, or if you find damage, do not install or operate this product. Contact your
supplier for assistance.
Why specifications may change
At Siqura, we are committed to delivering high-quality products and services. The information
given in this manual was current when published. As we continuously seek to improve our
products and user experience, all features and specifications are subject to change without
notice.
We like to hear from you!
Customer satisfaction is our first priority. We welcome and value your opinion about our
products and services. Should you detect errors or inaccuracies in this manual, we would be
grateful if you would inform us. We invite you to offer your suggestions and comments via
[email protected]. Your feedback helps us to further improve our documentation.
4

2 Safety and compliance
This chapter provides cautions on what to do and what not to do when working with or
handling your HSD820 unit. It also offers information on product compliance with
environmental regulations and explains how to dispose of the product at the end of its service
life.
Important: These servicing instructions are for use by qualified service personnel only. To
reduce the risk of electric shock do not perform any servicing other that contained in the
operating instructions unless you are qualified to do so.
Warning: To reduce the risk of ignition of hazardous atmospheres, disconnect the
equipment from the supply circuit before opening. Keep assembly tightly closed when
operating.
Important: To reduce the risk of ignition of hazardous atmospheres, conduit runs must
have a sealing fitting connected within 2 inches of the enclosure.
Warning: TO REDUCE THE RISK OF IGNITION DO NOT OPEN WHEN AN EXPLOSIVE GAS
ATMOSPHERE MAY BE PRESENT.
In This Chapter
2.1 Safety................................................................................................................... 5
2.2 Cautions................................................................................................................7
2.3 Compliance............................................................................................................9
2.1 Safety
The safety information contained in this section, and on other pages of this manual, must be
observed whenever this unit is operated, serviced, or repaired. Failure to comply with any
precaution, warning, or instruction noted in the manual is in violation of the standards of
design, manufacture, and intended use of the module. Siqura assumes no liability for the
customer's failure to comply with any of these safety requirements.
Trained personnel
Installation, adjustment, maintenance, and repair of this equipment are to be performed by
trained personnel aware of the hazards involved. For correct and safe use of the equipment
and in order to keep the equipment in a safe condition, it is essential that both operating and
servicing personnel follow standard safety procedures in addition to the safety precautions
and warnings specified in this manual, and that this unit be installed in locations accessible to
trained service personnel only.
5

Safety requirements
The equipment described in this manual has been designed and tested according to the
UL/IEC/EN 60950-1 safety requirements. See the CE Declaration of Conformity for
compliance information.
Warning: If there is any doubt regarding the safety of the equipment, do not put it into
operation.
This might be the case when the equipment shows physical damage or is stressed beyond
tolerable limits (for example, during storage and transportation).
Important: Before opening the equipment, disconnect it from all power sources.
The equipment must be powered by a SELV1 power supply. This is equivalent to a Limited
Power source (LPS, see UL/IEC/EN 60950-1 clause 2.5) or a "NEC Class 2" power supply.
When this module is operated in extremely elevated temperature conditions, it is possible for
internal and external metal surfaces to become extremely hot.
Power source and temperature ratings
Verify that the power source is appropriate before you plug in and operate the unit. Use the
unit under conditions where the temperature remains within the range given in the Technical
Specifications of this product.
Optical safety
The following optical safety information applies to HSD820 models with SFP interface.
This product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to
Laser Notice No. 50, dated June 24, 2007. This optical equipment contains Class 1M lasers or
LEDs and has been designed and tested to meet IEC 60825-1:1993+A1+A2 and IEC
60825-2:2004 safety class 1M requirements.
Warning: Optical equipment presents potential hazards to testing and servicing personnel,
owing to high levels of optical radiation.
When using magnifying optical instruments, avoid looking directly into the output of an
operating transmitter or into the end of a fiber connected to an operating transmitter, or there
will be a risk of permanent eye damage. Precautions should be taken to prevent exposure to
optical radiation when the unit is removed from its enclosure or when the fiber is disconnected
from the unit. The optical radiation is invisible to the eye.
Use of controls or adjustments or procedures other than those specified herein may result in
hazardous radiation exposure.
The installer is responsible for ensuring that the label depicted below (background: yellow;
border and text: black) is present in the restricted locations where this equipment is installed.
1. SELV: conforming to IEC 60950-1, <60 Vdc output, output voltage galvanically isolated
from mains. All power supplies or power supply cabinets available from Siqura comply with
these SELV requirements.
Safety and compliance
6

EMC
This device has been tested and found to meet the CE regulations relating to EMC and
complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause undesired operation. These limits
are designed to provide reasonable protection against interference to radio communications in
any installation. The equipment generates, uses, and can radiate radio frequency energy;
improper use or special circumstances may cause interference to other equipment or a
performance decrease due to interference radiated by other equipment. In such cases, the
user will have to take appropriate measures to reduce such interactions between this and
other equipment.
Any interruption of the shielding inside or outside the equipment could make the equipment
more prone to fail EMC requirements.
Non-video signal lines must use appropriate shielded Cat 5 cabling (S-FTP), or at least an
equivalent. Ensure that all electrically connected components are carefully earthed and
protected against surges (high voltage transients caused by switching or lightning).
ESD
Electrostatic discharge (ESD) can damage or destroy electronic components. Proper
precautions should be taken against ESD when opening the equipment.
RoHS statement
Global concerns over the health and environmental risks associated with the
use of certain environmentally-sensitive materials in electronic products have
led the European Union (EU) to enact the Directive on the Restriction of the
use of certain Hazardous Substances (RoHS) (2002/95/EC). Siqura offers
products that comply with the EU’s RoHS Directive. The full version of the
Siqura RoHS statement can be viewed at www.siqura.com.
Product disposal
The unit contains valuable materials which qualify for recycling. In the
interest of protecting the natural environment, properly recycling the unit at
the end of its service life is imperative.
When processing the printed circuit board, dismantling the lithium battery
calls for special attention. This kind of battery, a button cell type, contains so
little lithium, that it will never be classified as reactive hazardous waste. It is
safe for normal disposal, as required for batteries by your local authority.
2.2 Cautions
Handle the camera carefully
Do not abuse the camera. Avoid bumping and shaking. The camera can be damaged by
improper handling or storage.
Safety and compliance
7

Install electrical wiring carefully
Ask a qualified electrician to perform the wiring for the installation. Please note that input
electricity to the unit is at a tolerance of 24 Vac 50/60 Hz ± 10%. Ground the camera
appropriately to prevent electric shock or damage.
Do not disassemble the camera
To prevent electric shock, do not remove screws or covers. There are no user serviceable
parts inside. Consult technical support if a camera is suspected of malfunctioning.
Do not block the cooling vent
This camera has a cooling fan inside. Blocking the cooling holes may lead to overheating and
cause malfunction. Overheating is not covered by warranty.
Never face the camera towards the sun
Do not aim the camera at bright objects. Whether the camera is in use or not, never aim it at
the sun or other extremely bright objects, as this can damage the camera.
Do not expose indoor models to moisture
The indoor camera model is designed for indoor use or use in locations where it is protected
from rain and moisture. Turn the power off immediately if the camera is wet and ask a
qualified technician for servicing. Moisture can damage the camera and also create the danger
of electric shock.
Do not use strong or abrasive detergents to clean the camera
Use a dry cloth to clean the camera when it is dirty. If the dirt is hard to remove, use a mild
detergent and wipe gently. To clean the lens, use lens tissue or a cotton tipped applicator and
ethanol. Do not clean the lens with strong detergents.
Safety and compliance
8

2.3 Compliance
Safety and compliance
9

3 Product overview
This chapter introduces the HSD820 models and their features.
In This Chapter
3.1 Models.................................................................................................................10
3.2 Description...........................................................................................................11
3.3 Package contents..................................................................................................12
3.4 Dimensions.......................................................................................................... 13
3.1 Models
HSD820H2 full HD IP speed dome camera, 20x zoom
● Full HD 1080p resolution
● Quad stream H.264/H.264 or H.264/MJPEG
● 20x Optical zoom / 8x Digital zoom
● Optical output / Analogue output options
● Day/Night with IR-cut filter / WDR / BLC
● 360° Continuous rotation
● 400°/s Preset targeting
● 256 Presets / 8 Programmable cruises
● Two alarm inputs / Two alarm outputs
● Two-way audio
● 16 Privacy masks
● ONVIF Profile S
HSD820H2-I
(indoor model)
HSD820H2-E
(outdoor model)
HSD820H3 full HD IP speed dome camera, 30x zoom
● Full HD 1080p resolution
● Quad stream H.264/H.264 or H.264/MJPEG
● 30x Optical zoom / 12x Digital zoom
● Optical output / Analogue output options
● Day/Night with IR-cut filter / WDR / BLC
● 360° Continuous rotation
● 400°/s Preset targeting
● 256 Presets / 8 Programmable cruises
● Two alarm inputs / Two alarm outputs
● Electronic Image Stabilisation
● Two-way audio
● 16 Privacy masks
● ONVIF Profile S
● NTCIP protocol support
HSD820H3-E
(outdoor model)
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3.2 Description
Multistream high definition
The HSD820 series cameras have quad-stream capability for simultaneous streaming of H.
264/H.264 or H.264/MJPEG. Full HD 1080p streaming with a D1 second stream or dual 720p
streaming is possible. Multiple combinations of resolution and frame rate can be configured to
satisfy different live viewing and recording scenarios.
Open standards
Siqura provides multiple options to easily integrate the HSD820 series cameras with a video
management system (VMS). In support of open standards, the HSD820 cameras are
compliant with the ONVIF Profile S specification as well as the Siqura Open Streaming
Architecture (OSA) HTTP API.
High-speed dome
The HSD820 series cameras have a 20x (H2 model) or 30x (H3 model) auto focus zoom lens.
Precision 400° per second pan and tilt drive technology offers almost instant preset
positioning. Support for many presets, cruises, and sequences provides for highly flexible
manual or automatic operation.
Day/Night, Backlight Compensation, and Wide Dynamic Range
The HSD820 series cameras provide automatic day/night functionality, for use in low light
situations. Backlight compensation enhances image visibility in difficult lighting conditions.
Wide dynamic range solves the problem of overlit images by combining the best of two
pictures with different exposure settings.
Image stabiliser
The HSD820H3 has a built-in image stabiliser to prevent vibrations from disrupting a camera
view or footage, such as those caused by wind in pole-mount installations.
Privacy masks
Through the camera's web interface, administrators can configure privacy masks to conceal
sensitive areas, such as point-of-sale keypads in retail or ATM applications as well as windows
or other exposed areas appearing in city centre surveillance situations.
Audio and I/O contacts
The HSD820 series cameras combine streaming video with duplex audio, balanced audio
inputs/outputs suitable for all industrial audio systems, and I/O contacts over IP.
Fiber option
A fiber option is available for direct connection of fiber to the camera via a flexible SFP
interface. The XSNet™ range of SFP modules, with options for both single mode and
multimode is available. The SFP interface is built into the camera itself so a wide range of
mounting options is available.
NEMA TS 2
The HSD820H3 has been tested and approved according to the NEMA TS 2 standard.
Product overview
11

3.3 Package contents
Before proceeding, please verify that the box contains the items listed here. If any item is
missing or has defects, do not install or operate the product. Contact your supplier for
assistance.
Indoor
Camera body Optical cover Ceiling mount RJ-45 connector
SFP connector Security TORX M3 & M5 Screws Terminal block (2x)
M4 Screws (5x)
and anchors (5x)
Siqura Product CD
(software/manuals)
Quick Start Guide and
two leaflets
Outdoor
Camera body with
outdoor mount kit
Optical cover Waterproof rubber White rubber ring
Lubricant RJ-45 connector SFP connector Terminal block (2x)
Product overview
12

Screws (M3 & M5) Security TORX Siqura Product CD
(software/manuals)
Quick Start Guide and
two leaflets
3.4 Dimensions
Indoor
Outdoor
Product overview
13

4 Connect the camera
It is necessary to connect the camera to power, network, audio and alarms before you install
the camera. The connectors are located on the bottom of the camera body.
4.1 Connector definition
The connectors located on the HSD820 camera’s back plate are shown below.
Note: You need to remove the outdoor tube adapter in order to expose the switches.
Indoor Outdoor
Switch Definition
A RJ-45/SFP connector*
B Alarm I/O (including BNC output on pins 9 and 10)
C Power
D microSD card slot
E Factory reset button
F Audio I/O
*For RJ-45/SFP connector installation or changeover, see the accompanying Network connector
installation leaflet.
To restore the factory default settings of the camera
● Hold button E until you hear the lens initialise (IR cut filter, zoom, and focus).
This takes about 20 seconds.
The camera's pan/tilt initialisation indicates a successful hardware reset.
Important: Do not perform these steps during camera initialisation. Only restore factory
defaults when the camera is fully operational.
14

4.2 Connect to power
Refer to the illustration below to connect the power core through the supplied power adaptor.
Pin Definition
1 AC 24_1
2 FG
3 AC 24_2
HSD820 power connector
Power over Ethernet (PoE+)
The HSD820 can also use PoE+, which requires that IEEE 802.3at power sourcing equipment
is available on the network. The use of Cat 5 Ethernet cable is recommended for network
connection. For the best transmission quality, limit the cable length to no more than 100
metres.
Connect one end of the Ethernet cable to the camera's RJ-45 connector and the other end of
the cable to the IEEE 802.3at network switch. The HSD820 consumes 24 W of power (59 W
with heater).
Important: The HSD820 can only be powered with PoE+ when the heater is off - that is,
when the operating temperature remains within the range of 0 °C to +40 °C (+32 °F to
+104 °F).
4.3 Connect to network
Use an Ethernet cable or fiber cable to connect the camera to the network. The supplied
network connector installation leaflet explains how to install or replace the RJ-45 connector
and the SFP connector. For information on optical safety and fiber handling precautions, also
see the supplied Safety Instructions leaflet.
To connect the camera to the network
1 Insert the RJ-45 connector or the SFP connector.
2 Connect the Ethernet cable or the fiber cable to the network connector.
Ethernet connection
The use of Cat 5 cable is recommended for Ethernet network connections. To have best
transmission quality, cable length should not exceed 100 metres. Connect one end of the
Ethernet cable to the RJ-45 connector on the camera and plug the other end of the cable into
the network switch or PC.
Note: For direct connection of the camera to a PC you may need to use an Ethernet
crossover cable.
Verify Ethernet connectivity
Check the status of the link indicator and activity indicator LEDs. Check the LAN connection if
the LEDs are unlit.
Connect the camera
15

Ethernet socket LEDs green/yellow
Green on/off : 100/10 Mbit
Yellow on/blink : link OK, active
Yellow off/flash : link down, TX attempt
4.4 Establish a network connection
The webpages of the HSD820 provide a convenient way of accessing its settings. You can log
on to the internal web server of the HSD820 from a PC which is on the same subnet as the
unit. Follow the steps below to open communication with the HSD820 and configure its
network settings.
Step 1: Set the network adapter of the PC to the factory-set subnet of the HSD820
and then connect the two devices to the network.
Step 2: Access the unit from a web browser or other tool installed on the PC.
Step 3: Set the IP address and subnet mask of the HSD820 to the subnet that it is
going to be used in and reboot the unit.
To address the unit from the same PC again, configure the network adapter of the PC once
more to assign the PC to the same subnet as the unit.
Step 1: Set the PC to the factory-set subnet of the unit
To configure the network adapter on the PC
1 In Control Panel, open Network and Sharing Center.
2 Select the connection to be configured, and then click Properties.
3 On the items list, select Internet Protocol Version 4 (TCP/IPv4).
4 Click Properties.
5 In the Internet Protocol Version 4 (TCP/IPv4) Properties dialog box, click Use the
following IP address.
6 Enter an IP address which assigns your PC to the same subnet as the HSD820 - that is,
within the 10.x.x.x range. Use 255.0.0.0 as a subnet mask.
Important: To prevent conflicts, be sure to choose a unique IP address. No two
devices on a network can have the same IP address.
7 To apply the new settings, click OK.
Connect the camera
16

Setting the IP settings of the PC to the factory-set IP settings of the unit
At this point, connect your PC to the HSD820. You can connect them directly using a
crossover cable, or connect both to a switch.
Step 2: Access the unit
Using a standard web browser you can now log on to the web server of the HSD820.
Step 3: Change the network settings of the unit
The Network page enables you to make the network addressing of the unit compatible with
the network it will be added to. You can set a fixed IP address or have the IP address assigned
by a DHCP server. Do not forget to save and reboot the unit after changing the settings.
4.4.1 Access the webpages
Access the webpages
Once you have established a network connection to the HSD820, you can log on to the
camera and open its webpages using a standard web browser, Siqura Device Manager
(supplied on the product CD) or UPnP. For more information, see the User Manual.
4.5 Connect audio
Use the pin definition below to set up audio.
Connect the camera
17

Pin Definition
1 Line Out
2 GND
3 Line In
HSD820 audio connector
4.6 Connect alarm inputs and outputs
Use the pin definition below for alarm system wiring.
Pin Definition Pin Definition
1 ALARM_OUT_NO_1 7 ALARM_OUT_COM_2
2 ALARM_OUT_NC_1 8 GND
3 ALARM_OUT_COM_1 9 VIDEO_GND
4 GND 10 VIDEO_OUT
5 ALARM_OUT_NO_2 11 ALARM_IN_2
6 ALARM_OUT_NC_2 12 ALARM_IN_1
HSD820 Alarm I/O connector
Connect the camera
18

5 Install the camera
Based on the installation environment, the HSD820 camera can be installed using a ceiling,
wall, corner, or pole mount. This chapter describes various installation methods and
installation procedures.
Note: When using the SFP adapter to connect fiber to the camera, replace "Ethernet cable"
with "fiber cable" in the installation instructions in this chapter.
In This Chapter
5.1 Installation scenarios.............................................................................................19
5.2 Wall mount.......................................................................................................... 19
5.3 Corner mount.......................................................................................................24
5.4 Pole Mount...........................................................................................................28
5.1 Installation scenarios
Choose your installation scenario from the list below for complete instructions for performing
that installation.
Important: Whatever your scenario, always use the safety line when attaching the dome.
Wall mounts
● Mini pendant wall mount ( on page 20)
● Standard pendant wall mount ( on page 21)
● Wall box mount (see "Wall box mounting" on page 23)
Corner mounts
● Corner standard mount (see "Corner standard mounting" on page 24)
● Corner thin/wide box mount (see "Corner thin/wide box mounting" on page 26)
Pole mounts
● Pole thin/wide direct mount (see "Pole thin/wide direct mounting" on page 28)
● Pole thin/wide box mount (see "Pole thin/wide box mounting" on page 29)
For descriptions of the various accessories required for each installation, see Appendix:
Camera accessories.
5.2 Wall mount
There are three types of wall mounts for the HSD820 dome camera.
● Mounting with a mini pendant wall mount
● Mounting with a standard pendant wall mount
● Mounting with a wall box
19

5.2.1 Mini pendant wall mount
Package contents
● Rubber washer - 8 x1
● Pendant tube washer x1
● Spring washer - 8 x1
● M8x12 Screw x1
● Sponge x1
Items needed
● Dome camera
● Power and Ethernet cables
● Mini wall mount and other equipped items (optional accessory)
● Indoor tube adapter
● Waterproof boot (supplied with the indoor tube adapter)
● Screws and screw anchors (not supplied)
Tools needed
● Drill
● Screwdriver
To mount the dome with the mini wall mount
1 Make a cable entry hole in the wall to recess the cables.
2 Thread the cables through the indoor tube adapter and lock it to the mini wall mount
with the supplied screws and washers.
3 Fix the mini wall mount to the wall with proper screws and screw anchors.
4 At this point, the dome can be suspended from the mini wall mount using the safety
wire.
Note: After threading the cables, block the cable entry hole with the supplied
sponge(s) to prevent insects from entering the tube.
Locations for insect protection sponge
5 Attach the lock screw plate to the dome plate with the supplied screw, as depicted in the
section Ceiling mounting with a straight tube.
6 Adjust the waterproof boot to the junction of the mini wall mount and the indoor tube
adapter.
7 Connect the cables to the dome camera. Then attach the dome to the indoor tube
adapter and fasten them together with the supplied screw and washers.
Install the camera
20