SMART Board Board 600i5 User manual

SMART Board™ 600i5
Interactive Whiteboard
System
Configuration and User’s Guide
PLEASE THINK BEFORE YOU PRINT

Trademark Notice
SMART Board, SMART Notebook, smarttech, the SMART logo and all SMART taglines are trademarks or registered
trademarks of SMART Technologies ULC in the U.S. and/or other countries. Texas Instruments, Brilliant Color, DLP and DLP
Link are Trademarks of Texas Instruments. HDMI is a trademark or registered trademark of HDMI Licensing LLC. Phillips is a
registered trademark of Phillips Screw Company. Microsoft, Windows and Internet Explorer are either registered trademarks or
trademarks of Microsoft Corporation in the U.S. and/or other countries. Blu-ray is a trademark of the Blu-ray Disc Association.
Patents
US5448263; US6141000; US6320597; US6326954; US6337681; US6540366; US6741267; US6747636; US7151533;
US7289113; US7499033; US7626577; US7687736; US7757001; CA2058219; and CA2252302. Other patents pending.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Copyright Notice
©2010 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system or translated into any language in any form by any means without the prior written consent of
SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment
on the part of SMART.
12/2010

Important information
Before you install and use your SMART Board™ 600i5 or D600i5 interactive whiteboard system, read
and understand the safety warnings and precautions in this user’s guide and the included warnings
document. These safety warnings and precautions describe the safe and correct operation of your
interactive whiteboard system and its accessories, helping you to prevent injuries and equipment
damage. Ensure that your interactive whiteboard system is always being used correctly.
In this document, “SMART Board 600i5 or D600i5 interactive whiteboard system” refers to your
SMART Board 600 or D600 series interactive whiteboard and its SMART UF75 or UF75w projector,
accessories and optional equipment.
The SMART UF75 or UF75w projector included with your system is designed to work only with
certain SMART Board interactive whiteboard models. Contact your authorized SMART reseller
(smarttech.com/wheretobuy) for more information.
Safety warnings, cautions and important
information
W W A R N I N G
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lTwo people are required to mount your SMART product because it may be too heavy for one
person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.
i

lWhen mounting the projector boom on a framed or hollow wall, attach both the mounting
bracket and the safety tether to a stud to safely support the projector’s weight. If you use only
drywall anchors, the drywall can fail, resulting in product damage and possible personal
injury.
lDo not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
lIf you are using an RS-232 serial expansion module, a wireless Bluetooth® connection
expansion module or a USB audio system, use only the power supply included with that
product. These products do not use the same power supplies. Using the wrong power supply
might create a safety hazard or damage the equipment. If in doubt, refer to the specification
sheet for your product to verify the power supply type.
lDo not climb (or allow children to climb) on a wall- or stand-mounted SMART Board
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal
injury or product damage.
lThere are no user-serviceable parts inside the pen tray. Only qualified personnel should
disassemble the pen tray’s printed circuit boards, and this procedure must be done with
proper electrostatic discharge (ESD) protection.
lViewing 3D content from a projector may cause epileptic seizures or strokes. If you or any
member of your family has a history of light-sensitive seizures, consult a doctor before
viewing 3D content.
lViewing 3D content while you are consuming alcohol, experiencing sleep deprivation or in
poor physical condition may be unsafe.
lPregnant women and elderly individuals should avoid viewing 3D content.
lViewing 3D content may cause sickness, including nausea, dizziness, headache, eyestrain,
blurred vision or numbness. If you experience any of these symptoms, stop viewing 3D
content immediately. If these symptoms persist, consult a doctor.
lParents and teachers should monitor children and students for adverse effects resulting from
viewing 3D content since children and teenagers may be more susceptible than adults to
related health risks.
I M P O R T A N T I N F O R M A T I O N
ii

lTo avoid adverse effects resulting from viewing 3D content with your interactive whiteboard
system, observe the following precautions:
oDo not use 3D glasses for viewing any material other than 3D content.
oMaintain a minimum distance of 7' (2 m) from your interactive whiteboard system's
screen. Viewing 3D content from too close a distance may result in eyestrain.
oAvoid viewing 3D content for a prolonged period of time. Take a break of 15 minutes or
longer after every hour of viewing.
oFace the screen squarely when viewing 3D content. Viewing 3D content from an angle
may cause fatigue or eyestrain.
C C A U T I ON
lDo not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the
lens and crucial internal parts. Allow the system to stabilize to room temperature before
operation to prevent possible damage to the unit.
lDo not place the unit in hot locations, such as near heating equipment. Doing so could cause
a malfunction and shorten the life of the projector.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lDo not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
lIf you need to lean the interactive whiteboard against a wall before you mount it, make sure it
remains in an upright position, resting on the pen tray brackets, which can sustain the weight
of the interactive whiteboard.
Do not rest the interactive whiteboard on its side or on the top of the frame.
lYou must connect the USB cable that came with your SMART Board interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMART Board interactive whiteboard.
I M P O R T A N T I N F O R M A T I O N
iii

lDo not block the projector’s ventilation slots and openings.
lAvoid putting the projector into Standby mode during the lamp ignition phase because this
can lead to premature lamp failure. Keep the projector lamp on for a minimum of 15 minutes
before putting it into Standby mode to preserve the lamp life.
lIn a high altitude location over 6000' (1800 m), where the air is thin and cooling efficiency is
reduced, use the projector with the fan mode set to High.
lCycling power to the projector repeatedly can lock or damage your SMART product. After
you put the product into Standby mode, wait at least 15 minutes for cooling before starting
the product again.
lDo not adjust any settings in the service menu other than those listed in the following
procedures. Changing other settings might damage or affect the operation of your projector
and invalidates your warranty.
lIf dust or small items prevent pen tray buttons from being pressed or cause constant button
contact, remove the obstructions carefully.
lBefore you clean the SMART UF75 or UF75w projector, press the Power button twice on
the ECP or remote control to put the system into Standby mode, and then allow the lamp to
cool for 30 minutes.
lDo not spray cleaners, solvents or compressed air near any part of the projector because
they can damage or stain the unit. Spraying the system could spread a chemical mist on
some of the projector’s components and lamp, resulting in damage and poor image quality.
lDo not allow liquids or commercial solvents of any kind to flow into the projector.
lWhen transporting your SMART product, repack it with as much of the original packaging as
possible. This packaging was designed with optimal shock and vibration protection.
lIf your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMART Technologies or parts with the same characteristics
as the original.
I I M P O R T A N T
lUse the instructions included with the ECP to install your interactive whiteboard, projector
and ECP. The instructions in your SMART Board interactive whiteboard box do not include
instructions for installing the SMART UF75 or UF75w projector or ECP.
lMake sure an electrical socket is near your SMART product and remains easily accessible
during use.
I M P O R T A N T I N F O R M A T I O N
iv

lUsing your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.
lIf you have peripheral devices that do not use a 4-pin mini-DIN connector or an RCA
composite video jack, or if your device has an audio connection that does not use RCA
jacks, you may need to purchase third-party adapters.
lThere are no projector menu options on the ECP. Keep your remote control in a safe place
because the ECP is not a substitute for the remote control.
lDo not disconnect cables from the ECP to connect peripherals because you could
disconnect controls for your interactive whiteboard or host computer.
lPut your SMART product into Standby mode before cleaning it.
lFollow these guidelines to clean the projector:
oWipe the exterior of the projector with a lint-free cloth.
oIf necessary, use a soft cloth moistened with a mild detergent to clean the projector
housing.
oDo not use abrasive cleaners, waxes or solvents.
oAvoid touching the lens. If it is necessary to clean the lens:
oUse liquids or commercial solvents (such as glass cleaners) to clean the lens,
but do not spray them directly on the system.
oUse protective gloves and dip a lint-free cloth (such as Purestat PW2004) in an
anti-static solvent (such as Hyperclean EE-6310).
oGently wipe the lens from the center to the edge.
lDisconnect the product from its power source when it’s not used for a long period.
I M P O R T A N T I N F O R M A T I O N
v

Environmental requirements
Before installing your SMART Board 600i5 or D600i5 interactive whiteboard system, review the
following environmental requirements.
Environmental
requirement
Parameter
Operating temperature l41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
l41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
Storage temperature l-40°F to 122°F (-40°C to 50°C)
Humidity l30% to 80% relative humidity, non-condensing
lHumidity above 80% might cause slight wrinkling in the screen
surface sheet. The wrinkles disappear when the humidity lowers.
Water and fluid
resistance
lIntended for indoor use only. Doesn’t meet any salt-spray or water
ingress requirements.
lDon’t pour or spray liquids directly onto your interactive whiteboard,
the SMART UF75 or UF75w projector or any of its sub-components.
Dust lIntended for use in office and classroom environments. Not for
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust. See Cleaning the projector on page 33 for
information on cleaning the SMART UF75 or UF75w projector.
lDesigned for pollution degree 1 (P1) as per EN61558-1, which is
defined as “No pollution or only dry non-conductive pollution”
Electrostatic discharge
(ESD)
lEN61000-4-2 severity level 4 for direct and indirect ESD
lNo malfunction or damage up to 8kV (both polarities) with a 330
ohm, 150 pF probe (air discharge)
lUnmated connectors meet no malfunction or damage up to 4kV
(both polarities) for direct (contact) discharge
Cables lAll SMART Board 600i5 or D600i5 interactive whiteboard system
cables should be shielded to prevent potential accidents and
degraded video and audio quality.
Conducted and radiated
emissions
lEN55022/CISPR 22, Class A
I M P O R T A N T I N F O R M A T I O N
vi

Contents
Important information i
Safety warnings, cautions and important information i
Environmental requirements vi
About your interactive whiteboard system 1
SMART Board 600i5 or D600i5 interactive whiteboard system features 2
Included accessories 4
Optional accessories 5
Installing your interactive whiteboard system 7
Choosing a location 8
Choosing a height 8
Routing the cables 9
Installing SMART software 10
Securing the interactive whiteboard system 10
Using your interactive whiteboard system 11
Using your projector 11
Using your interactive whiteboard 23
Using the Extended Control Panel (ECP) 23
Integrating other devices 27
Video format compatibility 27
Connecting peripheral sources and outputs 31
Maintaining your interactive whiteboard system 33
Maintaining your interactive whiteboard 33
Cleaning the projector 33
Focusing and adjusting the projector image 34
Replacing the projector lamp 35
Troubleshooting your interactive whiteboard system 41
Correcting image alignment issues 42
Diagnosing issues using the interactive whiteboard system indicators and controls 42
Resolving network communication issues 47
Resolving audio issues 48
Resolving video issues 48
Resolving image issues 49
Accessing the service menu 52
vii

Locating serial numbers 53
Transporting your interactive whiteboard system 54
Remotely managing your interactive whiteboard system 55
Web page management 56
Connecting your room control system to the SMART UF75 or UF75w projector 63
Projector programming commands 65
Simple Network Management Protocol (SNMP) 76
Disabling user USB access 77
Hardware environmental compliance 81
Waste Electrical and Electronic Equipment regulations (WEEE directive) 81
Restriction of Certain Hazardous Substances (RoHS directive) 81
Batteries 81
Packaging 82
China’s Electronic Information Products regulations 82
U.S. Consumer Product Safety Improvement Act 82
Customer support 83
Online information and support 83
Training 83
Technical support 83
Shipping and repair status 83
General inquiries 84
Warranty 84
Registration 84
Index 85
C O N T E N T S
viii

About your interactive
whiteboard system
SMART Board 600i5 or D600i5 interactive whiteboard system features 2
SMART Board 600 or D600 series interactive whiteboard 2
SMART UF75 or UF75w projector 3
Extended Control Panel (ECP) 4
Included accessories 4
Remote control 5
Pens 5
Eraser 5
Optional accessories 5
Your SMART Board 600i5 or D600i5 interactive whiteboard system combines the wall-mounted,
short-throw SMART UF75 or UF75w projector with a SMART Board 600 or D600 series interactive
whiteboard.
This chapter describes the features of your SMART Board 600i5 or D600i5 interactive whiteboard
system and provides information about product parts and accessories.
Chapter 1
1

SMART Board 600i5 or D600i5 interactive
whiteboard system features
Your SMART Board 600i5 or D600i5 interactive whiteboard
system uses the short-throw, high-offset SMART UF75 or
UF75w projector. The throw distance of the SMART UF75 or
UF75w projector is half that of previous models, resulting in a
shorter boom and reduced shadows on the projected image.
When the SMART UF75 or UF75w projector displays an image
from your computer on the touch-sensitive interactive
whiteboard, you can do everything that you can do at your
computer—open and close applications, scroll through files,
conference with others, create new documents or edit existing
ones, visit websites, play video clips and more—by touching the
screen. This projector also supports video and audio connections
from a variety of devices, including DVD/Blu-ray™ players,
VCRs, document cameras and digital cameras, and can project media from these sources onto the
interactive screen.
When you use SMART software with your SMART Board 600i5 or D600i5 interactive whiteboard
system, you can write or draw over the projected computer image in digital ink using a pen tray pen or
your finger, and then save these notes to a .notebook file or directly into any Ink Aware application.
SMART Board 600 or D600 series interactive whiteboard
Your SMART Board 600 or D600 series interactive whiteboard includes many features of earlier
SMART Board interactive whiteboards, such as a resistive touch screen and a pen tray.
The SMART Board 600 or D600 series interactive whiteboard performs best with the SMART UF75
or UF75w projector because of its exceptional color performance and input response.
Other features of your interactive whiteboard include:
lA pen tray that automatically detects when you pick up a pen tray
pen or the eraser
lPen tray buttons that activate the on-screen keyboard, right-click,
Orientation and Help functions
lA durable hard-coated surface that is optimized for projection and
easily cleaned with whiteboard cleaner
lA security cable lock feature that enables you to lock your
interactive whiteboard to help safeguard it from theft
C H A P T E R 1
About your interactive whiteboard system
2

For more information about your SMART Board interactive whiteboard, see the SMART Board 600
and D600 Series Interactive Whiteboard Installation and User’s Guide (smarttech.com/kb/001414).
SMART Board 600 series interactive whiteboards are now available in two series. The SMART Board
600 series is the standard interactive whiteboard. The SMART Board D600 series offers dual-user
capabilities, which enable two users to touch or write simultaneously on the interactive whiteboard
using SMART Notebook™ collaborative learning software. In dual-user mode, SMART Notebook
switches to full screen-mode and a line divides the screen into two separate workspaces, each with
its own set of tools. The SMART UF75 or UF75w projector is compatible with both standard and dual-
touch SMART Board interactive whiteboards.
SMART Board D600 series interactive whiteboards have a
unique logo on the lower right hand side of the interactive
whiteboard frame to distinguish them from standard SMART Board 600series interactive
whiteboards.
SMART UF75 or UF75w projector
The SMART UF75 or UF75w projector system includes a short-throw
projector for use with SMART Board 600 or D600 series interactive
whiteboards and a sturdy support system suitable for many different
environments.
The features of the projector system include:
lWall-mounted, high-offset projector engine that uses DLP® technology by Texas
Instruments™, providing Brilliant Color™ performance and Gamma 2.2 correction with SMART
Presentation, Bright Room, Dark Room, sRGB and User modes
lPAL, PAL-N, PAL-M, SECAM, NTSC, NTSC 4.43 video system compatibility
lHDMI™, Composite, S-video, and VESA RGB with additional interface support for Component
YPbPr and Component YCbCr inputs with proper adapters (not included)
lWXGA, QVGA, VGA, SVGA, XGA, SXGA, SXGA+ and UXGA video format compatibility
lNative 1024 × 768 resolution (SMART UF75 projector)
OR
Native 1280 × 800 resolution (SMART UF75w projector)
lRemote management via a serial RS-232 interface
C H A P T E R 1
About your interactive whiteboard system
3

lAlert broadcast feature that enables administrators to send notification messages
to network-connected SMART UF75 or UF75w projector systems for immediate on-screen
display
lDLP Link™ technology that ensures compatibility with the emerging 3D content ecosystem
lProtected cable routing through a cable cover that prevents tampering and clutter
lSecure mounting and installation system that includes:
oOptional projector padlock ring to prevent removal of the projector from the boom
oMounting hardware for solid masonry or framed wall installations, as well as a safety
tether
oTemplates and instructions for positioning the system safely
Extended Control Panel (ECP)
Your projector system’s ECP attaches to the bottom
frame of your interactive whiteboard. The ECP features
controls for power, source selection and volume
adjustment, as well as an integrated USB hub that
enables you to switch seamlessly between two
connected computers.
Connection receptacles for your source inputs include:
lOne USB A receptacle on the front of the ECP for USB drives
lTwo USB A receptacles behind the interactive whiteboard
lTwo RCA jacks on the front of the ECP for dual-channel audio input
lOne RCA jack on the front of the ECP for composite video input
lOne captive USB B receptacle for your primary computer
lOne DB15M receptacle behind the interactive whiteboard for analog video input
lOne USB B receptacle behind the interactive whiteboard for connecting a secondary computer
lOne RJ11 6-wire jack behind the interactive whiteboard for product control
Included accessories
The following accessories are included with your SMART Board 600i5 or D600i5 interactive
whiteboard system.
C H A P T E R 1
About your interactive whiteboard system
4

Remote control
The remote control enables you to control the system and set up your SMART UF75 or
UF75w projector. Use the remote control to access menu options, system information
and input selection options.
Pens
The pens have rubberized grip areas and are colored to match four colors of
digital ink: black, red, green and blue.
You can use dry-erase markers to replace the included pens, as long as
they’re a similar shape, don’t scratch or mark your interactive whiteboard
surface and reflect infrared light. If the substitute doesn’t reflect infrared
light, the pen tray sensors might not detect the presence of the pen.
N N O T E
Some of SMART’s older pens aren’t designed to reflect infrared light and the pen tray sensors might
not detect them reliably.
T T I P
Wrap light-colored tape around a substitute pen to improve the reflection of infrared light and help
with tool detection.
Eraser
The eraser resembles a rectangular chalkboard eraser. You can use a
substitute object, as long as it has a similar shape, reflects infrared light and
doesn’t scratch or mark the interactive whiteboard surface.
Optional accessories
You can add a variety of optional accessories to best meet your specific needs. Purchase these
items from your authorized SMART reseller (smarttech.com/wheretobuy) when you order your
interactive whiteboard system or later.
For more information about accessories, go to smarttech.com/accessories.
C H A P T E R 1
About your interactive whiteboard system
5

Installing your interactive
whiteboard system
Choosing a location 8
Choosing a height 8
Routing the cables 9
Installing SMART software 10
Securing the interactive whiteboard system 10
Locking the pen tray to your interactive whiteboard 10
Securing the projector to the boom 10
Consult the included SMART Board 600i5 or D600i5 interactive whiteboard system installation
document for instructions on how to install your product and use the mounting template and extended
control panel (ECP).
I I M P O R T A N T
Use the instructions included with the ECP to install your interactive whiteboard, projector and
ECP. The instructions in your SMART Board interactive whiteboard box do not include instructions
for installing the SMART UF75 or UF75w projector or ECP.
This chapter provides additional considerations and details for installing your interactive whiteboard
system.
Chapter 2
7

Choosing a location
Choose a location for your SMART Board 600i5 or D600i5 interactive whiteboard system that’s far
from bright light sources, such as windows or strong overhead lighting. Bright light sources can cause
distracting shadows on your interactive whiteboard and can reduce the contrast of the projected
image.
Select a wall with a flat, regular surface and minimum clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface. For
best presentation alignment, mount your interactive whiteboard system in a location central to your
audience’s viewing direction. For mobile or adjustable installation options, contact your authorized
SMART reseller (smarttech.com/wheretobuy).
W W A R N I N G
When mounting the projector boom on a framed or hollow wall, attach both the mounting bracket
and the safety tether to a stud to safely support the projector’s weight. If you use only drywall
anchors, the drywall can fail, resulting in product damage and possible personal injury.
Choosing a height
SMART includes a mounting template with each SMART Board 600i5 or D600i5 interactive
whiteboard system. If you lose this template, contact your authorized SMART reseller
(smarttech.com/wheretobuy). Using this template ensures that you:
lMount the projector at a safe height for head space clearance, while maintaining enough space
for airflow and installation access above the unit.
lPosition the projector at the correct height above your interactive whiteboard to align the
projected image with the touch screen.
Dimensions on the template recommend a distance from the floor suitable for adults of average
height. You should consider the general height of your user community when you choose a position
for your interactive whiteboard.
C H A P T E R 2
Installing your interactive whiteboard system
8

Routing the cables
When connecting cables from a SMART UF75 projector to your interactive whiteboard, make sure
that all cables pass along the top of the interactive whiteboard wall-mounting bracket and then down
the side of the interactive whiteboard.
When connecting cables from a SMART UF75w projector to the interactive whiteboard, make sure
that all cables pass between the two interactive whiteboard wall-mounting brackets. Space your wall-
mounting brackets’ innermost screw holes 4" (10.2 cm) apart to provide full support for the weight of
your interactive whiteboard.
N N O T E
Don’t connect the power cable to a power outlet until you’ve connected all the cables to the
projector and ECP.
C H A P T E R 2
Installing your interactive whiteboard system
9

Installing SMART software
You must install SMARTsoftware on the computer connected to your interactive whiteboard system
to access all of its features.
Download SMARTsoftware from smarttech.com/software. These pages list the minimum hardware
requirements for each software version. If SMART software is already installed on your computer,
take this opportunity to upgrade your software to ensure compatibility.
Securing the interactive whiteboard system
This section explains how to secure the different components of your interactive whiteboard system.
Locking the pen tray to your interactive whiteboard
To learn how to lock the pen tray to your interactive whiteboard, see the SMART Board 600 and D600
Series Interactive Whiteboard Installation and User’s Guide (smarttech.com/kb/001414).
Securing the projector to the boom
To learn how to secure the SMART UF75 or UF75w projector to the boom, see the included SMART
Board 660i5,680i5, 685i5 and 690i5 Interactive Whiteboard System Installation Guide
(smarttech.com/kb/154547).
C H A P T E R 2
Installing your interactive whiteboard system
10