SMART Podium ID350 User manual

SMART Podium
ID350/ID370
Installation Guide

Product Registration
If you register your SMART product, we’ll notify you of new features and software
upgrades.
Register online at www.smarttech.com/registration.
Keep the following information available in case you need to contact SMART
Technical Support.
Serial Number: ________________________________________________
Date of Purchase: ________________________________________________
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense.
Trademark Notice
The SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the U.S.
and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the U.S. and/or other countries. Macintosh and Mac OS are trademarks of Apple Computer Inc.,
registered in the U.S. and other countries. All other third-party product and company names may be trademarks of
their respective owners.
Copyright Notice
© 2002 – 2009 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means
without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without
notice and does not represent a commitment on the part of SMART.
Patent No. US5448263; US6141000; US6320597; US6326954; US6337681; US6741267; US6747636; US7151533;
CA2058219; CA2252302. Other patents pending.
06/2009

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Important Information
Please read this guide carefully before setting up and using your SMART Podium
interactive pen display.
WARNING
• If the screen is damaged, don’t touch any liquid that leaks from it. This
liquid is an irritant. If the liquid makes contact with your skin, eyes or
mouth, immediately rinse the area with running water for at least 15
minutes. Consult a physician if the liquid makes contact with your eyes or
mouth.
• Don’t open or disassemble the Podium interactive pen display. You risk
electrical shock from the high voltage inside the casing. Also, if you open
the casing, you’ll void the warranty.
• Don’t let children play with the pen. They may accidentally remove the
small tip, which can be a choking hazard.
• The screen is extremely sensitive to liquids. Don’t apply glass cleaner, an
organic solvent (such as alcohol), or even a mild detergent to the screen.
If you use these cleaners, you may damage the screen’s finish or the
unit’s electronics. Also, you’ll void the warranty.
• Don’t use the interactive pen display in a facility control system or any
other environment that requires extremely high reliability; the interactive
pen display can interfere with or cause other electronic devices to
malfunction, or other devices can interfere with or cause the interactive
pen display to malfunction. Where use is prohibited, turn off the
interactive pen display to prevent the possibility of it interfering with or
causing other electronic devices to malfunction. SMART doesn’t accept
any liability for direct or consequential damages.
• Use only the power adapter that came with the interactive pen display.
Other adapters won’t work properly, can damage the interactive pen
display, and can create a fire hazard. If you use a different power adapter,
you’ll void the warranty.

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ii | IMPORTANT INFORMATION
Other Precautions
For proper installation, read this guide carefully and observe the following
precautions.
The Interactive Pen Display
• Don’t place sharp or heavy objects on the interactive pen display.
• Don’t connect or disconnect the video or power cable if the interactive pen
display or your computer is on. If you do, you can damage the LCD
screen and/or the computer video card.
• Connect the interactive pen display to a computer with an appropriate
video card as an inappropriate video card may damage the screen:
• If you’re using an ID350, connect it to a computer with a video card that
can support XGA resolution and a refresh rate no higher than 70 Hz.
• If you’re using an ID370, connect it to a computer with a video card that
can support SXGA resolution and a refresh rate of 75 Hz.
• Don’t block the interactive pen display’s ventilation holes, as this can
cause it to overheat.
• If you move the interactive pen display, hold it on the sides or the back.
Don’t apply pressure to the screen.
The Tethered Pen
• The tethered pen is a sealed unit that contains electronics but no
batteries. If you attempt to open the tethered pen, you’ll damage these
electronics. This will make the tethered pen unusable and void the
warranty.
• Don’t touch the screen with any instrument other than the supplied pen
because other instruments may damage the screen’s coating.
• Don’t use a pen that has worn down to a sharp or angular tip, as it may
damage the screen.
• Don’t immerse the pen in water.
The Environment
• Avoid setting up and using the interactive pen display in an area with
excessive levels of dust, humidity and smoke or where it’s exposed to
direct sunlight, severe temperature changes, heat from other appliances,
water or any other liquid. Operate the interactive pen display within a
temperature range of 41°F and 95°F (5°C to 35°C) and a humidity range
of 20% to 80% (non-condensing). However, you can store the interactive
pen display within a temperature range of 14°F to 140°F (-10°C to 60°C)
and a humidity range of 20% to 90% (non-condensing).

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iii | IMPORTANT INFORMATION
• Don’t modify the power cord. Handle it carefully and avoid bending it
excessively. Don’t place the power cord in an area where it’s likely to be
stepped on or pinched by items placed on or against it. If you must run a
cable over the floor, lay it in a flat, straight line, and secure it to the floor
with tape or a cable management strip of contrasting color.
• The interactive pen display comes with a three-prong, grounding-type
power plug (designed to fit into a grounding-type power outlet). If you
can’t insert the plug into a power outlet, contact an electrician to replace
the power outlet. Don’t modify the power plug.
• Place the interactive pen display in a location where users will have clear
and direct access to the main power plug, as they must be able to unplug
the unit at all times. Always disconnect the interactive pen display before
you install any devices or perform any maintenance.
• If possible, unplug the interactive pen display before any thunderstorms.
However, don’t touch the unit or the unit’s power plug during a
thunderstorm, as there is a risk of electrical shock.
• Unplug the interactive pen display if you won’t use it for an extended
period.
• Don’t hit or drop the interactive pen display or subject it to intense shock
or vibration.
• If the interactive pen display requires replacement parts, use parts that
are specified by SMART Technologies.

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iv | IMPORTANT INFORMATION

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Contents
Important Information.............................................................................................. i
Other Precautions ........................................................................................... ii
Overview................................................................................................................1
The Interactive Screen ....................................................................................1
The Tethered Pen ........................................................................................... 2
The Pen Tool, Function and Display Control Buttons .....................................2
Connection Panel............................................................................................ 2
Power .............................................................................................................. 2
Installing the Interactive Pen Display.....................................................................3
Determining the Best Location for the Interactive Pen Display ....................... 4
Changing the Angle of the Interactive Pen Display .........................................4
Connecting the Interactive Pen Display ..........................................................5
Integrating a Monitor or a Projector.................................................................5
Attaching the Pen............................................................................................6
Installing SMART Notebook Software ............................................................. 7
Matching the Resolution..................................................................................8
Adjusting the Screen .......................................................................................9
Orienting the Screen .....................................................................................11
Securing the Interactive Pen Display ............................................................12
Removing the Interactive Pen Display’s Stand .............................................12
Other Integrations ......................................................................................... 13
Using the Interactive Pen Display........................................................................15
Touching the Interactive Screen ...................................................................15
Using the Pen Tool Buttons .......................................................................... 16
Using the Eraser ........................................................................................... 17
Using the Function Buttons ...........................................................................18
Storing the Pen .............................................................................................18

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vi | CONTENTS
Maintaining the Interactive Pen Display............................................................... 19
Cleaning the Screen...................................................................................... 19
Cleaning the Pen...........................................................................................19
Replacing the Pen Tip...................................................................................20
Troubleshooting ................................................................................................... 21
Checking the Power of the Interactive Pen Display ......................................21
Checking the Status of the Interactive Pen Display ......................................22
Image Problems ............................................................................................23
Control and Writing Problems .......................................................................24
Hardware Environmental Compliance .................................................................25
Waste Electrical and Electronic Equipment Regulations (WEEE Directive) .25
Restriction of Certain Hazardous Substances (RoHS Directive) ..................25
Packaging .....................................................................................................25
Covered Electronics Devices ........................................................................26
China’s Electronic Information Products Regulations ................................... 26
U.S. Consumer Product Safety Improvement Act ......................................... 26
Customer Support................................................................................................ 27
Online Information and Support .................................................................... 27
Training .........................................................................................................27
Technical Support .........................................................................................27
Shipping and Repair Status ..........................................................................27
General Inquiries........................................................................................... 28
Warranty........................................................................................................28
Registration ...................................................................................................28

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Chapter 1
Overview
The SMART Podium interactive pen display works with your computer and
SMART software to create an interactive presentation environment. Both the
ID350 and the ID370 include dynamic and interactive tools for creating
presentations and lessons. You can control applications and create notes using
the tethered pen, all while facing the audience.
The Interactive Screen
The ID350 interactive pen display is a 15" (38.1 cm) Liquid Crystal Display (LCD)
interactive screen.
The ID370 interactive pen display is a 17" (43.2 cm) LCD interactive screen.
Both of these screens act as input devices and output devices.
Interactive Screen
Function Buttons
Pen Tool Buttons
Display Control Buttons
Power Button
Indicators
USB Hub
NOTE: This figure shows
an ID370. The buttons are
located in a slightly different
position on the ID350.

2 | CHAPTER 1 – OVERVIEW
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NOTE
For the interactive pen display to function properly, connect it to a computer
with an appropriate video card. An inappropriate video card may damage the
screen.
– If you’re using an ID350, connect it to a computer with a video card that
can support XGA resolution (1024 × 768) and a refresh rate no higher
than 70 Hz.
– If you’re using an ID370, connect it to a computer with a video card that
can support SXGA resolution (1280 × 1024) and a refresh rate of 75 Hz.
The Tethered Pen
By using the tethered pen on the interactive pen display, you can control and
manipulate items on your screen, and create or remove digital ink. You can store
the pen in the compartment on the top of the unit.
The Pen Tool, Function and Display Control Buttons
By using the buttons on the interactive pen display, you can set the current
function of the pen, instantly activate programs and configure the display settings.
• Use the pen tool buttons to control the function of the pen tool. You can select
from different digital ink colors and an eraser button.
• Use the function buttons to perform a right-click and to access specific
SMART tools, such as SMART Notebook software.
• Use the on-screen display control buttons to configure the display’s settings.
Connection Panel
The interactive pen display connection panel has four connectors: a USB
receptacle for connecting the supplied USB cable; a video input receptacle for the
video cable from your computer; a video output receptacle for a video cable to a
projector or a monitor; and a power receptacle for the power cable.
The interactive pen display also includes two USB connectors on its frame.
Power
The interactive pen display uses a single 12V DC power supply, which comes with
the unit.
NOTE
The interactive pen display switches to the appropriate voltage automatically.