Smith & Noble Honeycomb Motivia Motorization User manual

Honeycomb Shades
STEP BY STEP INSTALLATION INSTRUCTIONS
Motivia®
Motorization

12
smithandnoble.com 800.248.8888
TABLE OF CONTENTS
Step 1 - Getting Started .....................................3
Overview - Honeycomb Motorization .........................4
Bracket Quantity & Positioning................................4
Step 2 - Mounting the Brackets ........................... 5 - 7
Inside Mount, Side Mount, Outside Mount, .............
Outside Mount w/Spacer Block, Spacer Blocks (Optional)
Step 3 - Hanging & Removing the Shade......................8
Step 4 - Link the Remote ....................................9
Step 5 - Operating the Shade...............................10
Step 6 - Adjusting the Motor Limits (if desired)............11 - 12
Setting & Using a Favorite Position ...........................13
Advanced Programing ......................................14
Replacing the Battery & Charging the Motor...................15
Level the Bottom Rail & Hold Down Brackets (optional) .............16
Care & Cleaning Instructions ................................17
Safety ..................................................17
Troubleshooting ...........................................18
Warranty ..........................................Back Cover
A Smooth Set-Up
We want you to love your new window coverings and
that includes having a smooth installation experience. We
recommend saving this guide. If you encounter any difculties
or questions, please reach out to us for help. It’s why we’re
here. Call us at 800.248.8888 for more info on installation.
We recommend you hold on to all packaging until your window
coverings are fully installed. Should something go wrong (we
strongly doubt it), we want any potential returns to be as
painless as possible.
Customer Service Hours
Monday — Friday: 6am — 6pm PT
Saturday — Sunday: 7am — 4pm PT
smithandnoble.com
Everything
You Need

34
smithandnoble.com 800.248.8888
First, make sure you have all the parts and tools required to install your shades.
ALL THE HARDWARE YOU’LL NEED:
Pencil, screw-driver, ¼” nut driver, level, and a drill with a 1⁄16” drill bit.
Then nd wooden studs where you’ll want to attach the brackets; if you need to mount your
shades to wallboard or plaster, use a secure fastener designed for hollow wall applications.
For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or
tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws.
It’s important when selecting a fastener to make sure it’s designed to support the weight of
the shade. Follow the fastener manufacturer’s instruction from there on out.
Getting Started
STEP 1 — PARTS & TOOLS OVERVIEW
HEADRAIL
REMOTE
CONTROL
BRACKET QTY SHADE WIDTH
2up to 40"
3>401⁄8"—72"
4>721⁄8"—84"
5>841⁄8" and up
Shades are shipped with the required number of brackets for proper installation. End
brackets should be located approx. 3" from either end. Depending on the width of the
shade, additional brackets may be necessary, evenly spaced between the two end brackets.
Brackets must be in line and level. Shim brackets on inside mounts if necessary. The head rail
must be level for the shade to operate properly.
Bracket Quantity & Positioning
Motorization
BOTTOM
RAIL
EXTENSION BRACKET (OPTIONAL)
SPACER BLOCKS (OPTIONAL)HOLD DOWN BRACKET (OPTIONAL)
CHARGER
SCREWS
MOUNTING BRACKETS
PENCIL
(NOT INCLUDED)
POWER DRILL
(NOT INCLUDED)
LEVEL
(NOT INCLUDED)
SCREW DRIVER
(NOT INCLUDED)

56
smithandnoble.com 800.248.8888
NUT
BOLT
SIDE MOUNT
BRACKET MOUNTING
BRACKET
2"
Inside Mount
Hold the shade inside the window frame
so that the front edge of the shade and
the front edge of the window line up.
Don’t forget to keep it centered (you’ll
want the spaces between the ends of the
headrail and window edges to be equal).
End brackets should be located 3" in from
each end.
Use the top bracket holes.
Attach the two brackets at against the
top window sill frame.
Side Mount (Optional)
Line the side mount bracket up with
the desired height of the top of the
headrail.
Measure from the window sill up to
the desired mounting position on
each side of the window frame.
Mark holes for screws. Remove
brackets and drill holes.
Mount the side mount brackets on
each side of window frame as shown.
Make sure to conrm that the headrail
will sit perfectly level.
Attach the brackets together, using
the nuts and bolts provided.
Outside Mount
The minimum mounting height for
outside mounted shades is 7⁄8". The
brackets are mounted with two screws
through the back end of the bracket at
against the window molding or the wall
above the window.
STEP 2 — MOUNTING BRACKETS STEP 2 — MOUNTING BRACKETS
3"
2¼"
2 ¼" MINIMUM DEPTH NEEDED TO
FULLY RECESS SHADE TO WALL.

78
smithandnoble.com 800.248.8888
STEP 3 — HANGING & REMOVING THE SHADE
STEP 2 — MOUNTING BRACKETS
Extension Brackets -
Outside Mount (optional)
Optional Extension Brackets are used
to project the back of the shade up to
23⁄8" from the mounting surface. Attach
the Mounting Bracket to the Extension
Bracket with the nut and bolt provided.
Spacer Blocks - Outside Mount
(Optional)
Each spacer blocks projects brackets
1⁄2" away from the mounting surface.
Make sure that the brackets are level
and aligned.
Attach using the 2 screws that were
provided in the package with the spacers.
Screws should be long enough to secure
the bracket to the mounting surface.
23⁄8"
BOLT
NUT
BRACKET
EXTENSION BRACKET
2"
Extension Bracket
requires 2" at surface
for mounting
Hanging the Shade
Before mounting the headrail make
sure that the receiver wire is out of
the headrail. For optimal performance
position the receiver wire so that it is
facing into the room.
Position the motor wire so that it comes
out the back side of the shade.
Position the headrail with the front lip (A)
resting on the top hooks of all the brackets.
Make sure that no fabric is pinched
between the brackets and the headrail.
Push the bottom of the headrail firmly
upwards and toward the window until
the groove at the bottom of the headrail
snaps into place, (B) as shown.
Make sure that no fabric is pinched
between the brackets and the headrail.
Be sure the motor wire is not pinched by
the bracket.
Removing the Shade
Insert a screwdriver between the headrail
and the bottom back of the bracket (tab
which extends out slightly from each
bracket). (dia. C)
Gently pry the screwdriver to release the
bracket from the headrail.
(B)
(A)
Push up and toward
the window
Insert screwdriver here
and gently pry
(C)

910
smithandnoble.com 800.248.8888
STEP 5 — OPERATING THE SHADE
STEP 4 — LINK THE REMOTE CONTROL
Remote Control
For added protection, your remote control
arrived with a protective film on the top.
Please remove this film prior to use.
Select the desired channel with the
CHANNEL key. The channel indicator light
will illuminate the channel that is on. If all
5 lights are lit, the remote will control all 5
channels at once.
Tapping the UP or DOWN keys for less
than 2 seconds will move the shade in
short steps. Holding the UP or DOWN
keys down for more than 2 seconds
before releasing, will operate the shade
in the faster standard speed.
Press the UP or DOWN keys to raise or
lower the shade. Vanes will open when
shade is completely lowered.
Press the STOP key to stop the shade
anywhere along the window.
P
Link the Remote Control
The remote control has multiple
channels. Before linking the remote,
determine which shade(s) you want
on which channel. The remote has 5
channels. All shades linked to the remote
will also automatically be programmed
to the "ALL" channel.
It is recommended to only link one
shade per channel unless it is absolutely
necessary to group shades other than
the "ALL"channel. This simplifies adjusting
limits and setting favorites.
1. Select the channel that you want to
link the shade to, using the CHANNEL
selector buttons.
2. Press the SETTINGS BUTTON on the
motor until the motor starts to beep.
Release the button immediately after the
beeps start. The motor will make 4 fast
beeps followed by 5 long beeps.
Press the CONFIRM BUTTON on the
remote anytime during the series of long
beeps. It must be pressed before the last
long beep. The motor will respond with 3
fast beeps confirming that the shade has
been linked.
3. Repeat STEP 2 for all shades that will
be controlled by the same channel (It is
not recommended to put more than one
shade on a channel).
4. Repeat STEPS 1-3 to link remaining
shades to the rest of the channels.
SETTINGS BUTTON
(black button)
Located inside the
honeycomb headrail
Protective
Film
Channel
Display
UP
STOP
DOWN
CHANNEL +
CHANNEL —
FRONT OF REMOTE
LIMIT
BUTTON
BACK OF REMOTE
CONFIRM
BUTTON

11 12
smithandnoble.com 800.248.8888
Remote Control
The lower and upper limits have been
set at the factory. If you need to make
adjustments to the limits, follow the
instructions below.
Please Note: When clearing the factory
set limits, both the upper and lower limits
will need to be reset.
Use the CHANNEL buttons to select the
channel for the shade that needs to be
adjusted.
If there is only a single shade on the
channel, proceed to setting limits on the
next page.
If there is more than one shade on
the channel, all shades will need to
be unlinked. Press and release the
CONFIRM button.
Continue to press and release until the
shade(s) will give a series of fast beeps
(4 Beeps / pause / 4 Beeps / pause / 8
Beeps).
When the series of beeps is complete,
release the CONFIRM button.
All shades previously linked to selected
channel will now be unlinked.
Follow the steps in STEP 2 LINK REMOTE
found on page 9, to link only the shade
that needs to be adjusted.
Follow the limit setting instructins on next
page and then relink "turned off shades
by following the steps in STEP 2 LINK
REMOTE found on page 9.
STEP 6 — ADJUST MOTOR LIMITS (if desired) STEP 6 — ADJUST MOTOR LIMITS (if desired)
Lower Limit
Hold the LIMIT button until the shade
starts beeping.
After the shade stops beeping, use the
DOWN button to lower the shade. Press
STOP when the shade is near the desired
lower limit.
Use the UP and DOWN buttons to adjust
the length more accurately.
Hold the CONFIRM button until the
shade makes a series of short beeps.
This locks in the lower limit.
Upper Limit
Use the UP button to raise the shade.
Press STOP when the shade is near the
desired upper limit.
Use the UP and DOWN buttons to adjust
the upper limit more accurately.
Hold the CONFIRM button until the
shade makes a series of short beeps.
This locks in the upper limit.
Note: If you also desire to set a favorite
position, you should do so prior to
relinking other shades on that channel.
See the next page for setting FAVORITES.
LIMIT
BUTTON
BACK OF REMOTE
CONFIRM
BUTTON
Channel
Display
UP
STOP
DOWN
CHANNEL +
CHANNEL —
FRONT OF REMOTE

13 14
smithandnoble.com 800.248.8888
ADVANCED PROGRAMMINGSETTING & USING A FAVORITE POSITION
Remote Control
If there is only a single shade on the channel,
proceed to setting favorites below.
If there is more than one shade on the
channel, all shades on that channel will
need to be unlinked.
To UNLINK:
Press and release the CONFIRM button.
Continue to press and release until the
shade(s) will give a series of fast beeps
(4 Beeps / pause / 4 Beeps / pause / 8 Beeps).
When the series of beeps is complete,
release the CONFIRM button.
All shades previously linked to selected
channel will now be unlinked.
Following the steps in step LINK REMOTE
found on page 9, to link only the shade that
you are setting a favorite.
Follow the favorite setting instructions
below and then relink "turned off" shades
by following the steps in step LINK REMOTE
found on page 9.
Setting a Favorite Position
Use the UP or DOWN buttons to position the
shade at the desired "favorite" position. While
holding the LIMIT button, quickly press and
hold the UP button. Release both buttons
when the shade makes a series of short beeps.
When complete, relink "turned off" shades by
following the steps in section LINK REMOTE
found on page 9.
Replacing Original Remote, Adding
Additional Remote or Adding
Shade(s) to an Additional Channel
1. Select the channel that you want to program
using the CHANNEL selector button.
2. Press the SETTINGS button on the motor
until the motor starts to beep. Release the
button immediately after the beeps start.
The motor will make 4 fast beeps followed
by 5 long beeps. Press the CONFIRM button
on the remote anytime during the series of
long beeps. It must be pressed before the
last long beep. The motor will respond with
3 fast beeps confirming that the shade has
been linked.
3. Repeat steps 1-2 to program the rest of
the channels on a multi-channel remote. (It is
recommended to only link one shade per
channel unless it is absolutely necessary to
group shades other than the "all" channel. This
simplifies adjusting limits and setting favorites.)
4. All shades linked to a remote will also
automatically be programmed to the "ALL"
channel.
Removing a Shade from a Remote
or Channel and Link it to a Different
Remote or Channel
Select the channel that you want to unlink
using the CHANNEL selector button. Press
and release the CONFIRM button. Continue
to press and release until the shade(s) will
give a series of fast beeps (4 Beeps / pause
/ 4 Beeps / pause / 8 Beeps).
When the series of beeps is complete,
release the CONFIRM button.
Linking the Motor to the New
Motor or Channel
Follow the steps for replacing the remote
above.
Using a Favorite Position
With the shade at either the upper or lower
limit, simply press the STOP/FAVORITE button
to bring the shade to the "favorite" position.
To go to the "favorite" position from any other
location, make sure the shade has been stopped
for at least 3 seconds before pressing the STOP/
FAVORITE button.
Motor
P
Located inside the honeycomb
headrail.
Remove shade from the window
to access the settings button.
SETTINGS (black button)
LIMIT
BUTTON
BACK OF REMOTE
CONFIRM
BUTTON
Channel
Display
UP
STOP
DOWN
CHANNEL +
CHANNEL —
FRONT OF REMOTE

15 16
smithandnoble.com 800.248.8888
CHARGING
WIRE
HOLD DOWN
BRACKET
ADJUSTMENT
SCREW
ADJUSTMENT
SCREW
REPLACING THE BATTERY, CHARGING MOTOR LEVEL THE BOTTOM RAIL, HOLD DOWN BRACKETS
Honeycomb Shades use a system that
allows easy leveling of the bottom rail. It
is designed to make slight adjustments
(less than 1") to level the bottom rails of
your shade. It is not designed to make
length adjustments.
Use a  at head screwdriver or a coin
(a quarter works the best) to turn the
adjustment screw to raise or lower that side
of the bottom rail. The adjustment screw is
on the underside of the bottom rail.
One quarter turn of the screw will
move the bottom rail up or down
approximately 1⁄4".
Over-turning the adjustment screw (more
than 1" of adjustment) can cause the cord
to tangle or wedge inside the rail. The
screw should turn easily - Do Not Force.
Level the Bottom Rail
Hold Down Brackets (optional)
Optional Hold Down Brackets are
mounted with the supplied screws.
With the shade at its proper drop, place
the pin of each Hold Down into the hole
in each End Cap and make sure the pins
are level and aligned. Mark the Hold
Down screw hole with a pencil. Raise
the shade, then screw the Hold Down
Bracket into the mounting surface.
Slightly flex the hold down brackets to
insert the pins into the end caps.
Remote
Remove the battery tray from the remote
by inserting a fingernail into the indentation
on the back of the remote. To avoid the
battery falling out of the remote, remove
the ray while the remote is face up.
Insert the new battery (CR2430 lithium) into
the battery tray so that the writing is facing
up (positive up) when the remote is face up.
Slide the tray back into the remote.
Charging the Motor
When the shade begins to operate slower
than normal it is time to charge the motor.
Plug the 8.4v charger into the charging
wire. The charging wire is attached to the
back of the head rail at the left end.
Plug the charger into an electrical outlet.
A red light on the charger indicates that the
motor is charging.
To fully charge the batteries, allow the
batteries to charge for 1 hour after the light
on the charger turns green. A typical charge
cycle can take between 4-6 hours.
ACCESS
DOOR

17 18
smithandnoble.com 800.248.8888
Problem Solution
The motor does not work Recharge motor.
The motor continues to run in
one direction
The limit setting was unsuccessful and
needs to be reset.
The indicator light on the remote
does not shine or the remote-
controlling range becomes shorter.
Replace the battery in the remote
(CR2430 Lithium)
If these suggestions don’t work, then please give us a call or visit our website.
TROUBLESHOOTING
CARE & CLEANING AND SAFETY
Care & Cleaning
Minimal care and cleaning is needed to maintain the beauty of your shades.
To Vacuum: Use a hand-held vacuum with low suction for a more thorough cleaning to
keep your shades looking fresh and neat.
To Dust: Use feather duster.
Safety First. Style Second To None™
Great style should never come at the cost of safety. Every Smith & Noble window treatment
conforms strictly to today’s safety standards, including permanent tie-down devices and
built-in cord stops. To protect young children and pets, there’s no better way to eliminate
risk than to use one of our Motivia® motorized products.
Child Safety

© 2019 Smith & Noble Home, Inc. All Rights Reserved
Warranty Service
The enjoyment of your window coverings should be everlasting, which is why
our products come with a limited lifetime warranty. The warranty applies to
the original owner, requires a proof of purchase and covers defects in material
or craftsmanship. Shades or blinds must have been properly installed. We
reserve the right to determine if your window covering warrants a repair or a
replacement. In need of warranty service? Call us at 800.248.8888 and we’ll
arrange for a repair or replacement ASAP.
SN082019
SN_HC_M_2017_8