Snom 100 User manual

User Manual
snom 100
Version 1.15

snom technology AG • 3
snom 100 User Manual
Version 1.15
© 2002 snom technology Aktiengesellschaft. All Rights Reserved.
This document is supplied by snom technology AG for information purposes only
to licensed users of the snom phone and is supplied on an “AS IS” basis, that is,
without any warranties whatsoever, express or implied.
Information in this document is subject to change without notice and does not
represent any commitment on the part of snom technology AG. The product
described in this document is furnished under a license agreement and may be
used only in accordance with the terms of that license agreement. It is against
the law to copy or use this product except as specically allowed in the license.
No part of this document may be reproduced, republished or retransmitted in
any form or by any means whatsoever, whether electronically or mechanically,
including, but not limited to, by way of photocopying, recording, information
recording or through retrieval systems, without the express written permission of
snom technology AG.

snom technology AG • 3
Foreword
Congratulations on the purchase of your snom 100 Voice over IP
telephone!
Telephony is part of our every day life. Over a period of more
than 100 years a communication form has evolved which we feel cannot
be ignored. In spite of the new technology base of the snom 100 most of
its look and feel will be very familiar and intuitive to you.
On the other hand, the world of the internet opens a whole range
of new possibilities. A lot of users are using web browsers and own one or
more email accounts. They will nd it easy to manage the phone via its
web interface or to make a call to “sip:[email protected]” for example.
We are condent that developments in the computer industry will
be followed those in the telecom world.
VoIP is not only about transporting speech over data networks.
It is about interoperability and breaking up a vertical market as well as
streamlining business processes by seamlessly integrating the telephone
into computer networks and applications. With its technical exibility,
our commitment to all open and relevant standards and our cooperation
with other vendors in the VoIP industry, the snom 100 represents a safe
investment for the future.
Now, we wish you a pleasant experience in the VoIP world.
snom technology AG

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Note to the reader
This manual is a user manual describing the snom100 in user mode.
The administrator mode and further information can be found in the
administrator manual.
The current version of this manual can be obtained from:
http://www.snom.de/download/man_snom100e.pdf

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Table of Contents
Foreword....................................................................3
Installation ................................................................9
Delivery Content ...................................................................... 10
Safety Notes ............................................................................ 10
Power Supply............................................................................................................................................................................................ 10
Setting up the Phone .................................................................................................................................................................... 10
Cleaning........................................................................................................................................................................................................... 11
Connecting the Phone ............................................................... 11
Key Pad................................................................................... 12
Initialization............................................................................. 14
Booting.............................................................................................................................................................................................................. 14
Selecting the Language ........................................................................................................................................................... 14
Logon .......................................................................17
Mobility ................................................................................... 18
Logon Wizard ........................................................................... 18
snom Menu.............................................................................. 20
Add User.......................................................................................................................................................................................................... 20
Logoff User .................................................................................................................................................................................................. 20
Logoff All......................................................................................................................................................................................................... 20
Select Outgoing Line...................................................................................................................................................................... 21
DND Mode on/off ................................................................................................................................................................................ 22
Basic Functions ........................................................23
Idle State ................................................................................ 24
Statistics ....................................................................................................................................................................................................... 24
Registrations ............................................................................................................................................................................................. 24
Dialing .............................................................................................................................................................................................................. 25
Input Modes............................................................................................................................................................................................... 25
Dialing a phone number (E.164) ............................................................................................................................... 26
Dialing a H.323/SIP Address.............................................................................................................................................. 28

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Dialing an IP Address ................................................................................................................................................................... 29
Number Guessing............................................................................................................................................................................... 31
Terminating a Call .................................................................... 31
Incoming Call........................................................................... 31
Accepting a Call .................................................................................................................................................................................... 31
Denying/Blocking a Call ............................................................. 32
Adjusting the Volume during a Call.............................................. 32
Handset / Handsfree / Headset .................................................. 33
Main Menu ............................................................................... 33
Help Function ........................................................................... 34
Adjusting the Volume in Idle Mode .............................................. 34
Ring Tones............................................................................... 35
About...................................................................................... 36
Advanced Functions .................................................39
Hold and Resume...................................................................... 40
Transfer................................................................................... 41
Direct Transfer ....................................................................................................................................................................................... 41
Consultation Transfer................................................................................................................................................................... 42
Call Diversion........................................................................... 42
Diverting all Calls ............................................................................................................................................................................... 42
Divert when Busy............................................................................................................................................................................... 42
Divert when not answered.................................................................................................................................................... 43
LDAP Access ............................................................................ 43
DTMF Tones ............................................................................. 45
Short Messages (SMS) .............................................................. 45
Message Waiting Indication (MWI) .............................................. 45
Additional PBX Features ............................................................. 47
Pickup.................................................................................................................................................................................................................. 47
Conference................................................................................................................................................................................................... 48
Call Register ............................................................51
Phone Book ............................................................................. 52
Adding an entry.................................................................................................................................................................................... 53
Editing an entry.................................................................................................................................................................................... 54
Call Lists ................................................................................. 54
Speed Dial ............................................................................... 56
Dialing................................................................................................................................................................................................................. 56
Editing speed dial entries ....................................................................................................................................................... 57
Deny List ................................................................................. 58
Browsing ......................................................................................................................................................................................................... 58

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Adding a number ................................................................................................................................................................................ 59
Removing a number....................................................................................................................................................................... 60
List Viewing ............................................................................. 60
Modifying the view............................................................................................................................................................................ 61
Sort Criteria................................................................................................................................................................................................ 61
Settings ...................................................................63
Settings via Phone Display ......................................................... 64
Settings via Web Browser .......................................................... 65
Options ................................................................................... 67
Call Divert ..................................................................................................................................................................................................... 67
Base....................................................................................................................................................................................................................... 68
Apendix ....................................................................69
Standard Conformance .............................................................. 69
Index ...................................................................................... 70

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Installation
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Delivery Content
Please check whether the delivery contains the following parts:
• The base unit with display and key pad
• The handset
• The handset cable
• The power supply (optional)
Safety Notes
Please observe the following safety advice. It is important
to observe it for the guarantee to safe and reliable
operation of the device.
Power Supply
You have two possibilities to provide the snom 100 with power:
• Power feeding over the network cable (PowerLAN via IEEE
802.3af with 48 V)
• An external power supply (24 and 48 V)
If you want to use an external power supply then please use
the one that is included in the package. Other power supplies may cause
damage to the phone, affect the behavior or induce noise.
Setting up the Phone
Please put the snom 100 only on even, horizontal surfaces,
enabling the rubber pads to ensure a secure grip. Do not place the snom
100 on carpets or other materials that contain bers that can block the air
vents and cause overheating.
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Cleaning
To clean the snom 100 use an anti-static cloth. Please avoid
cleaning liquids since they might damage the surface or internal
electronics of the phone.
Connecting the Phone
First connect one end of the handset cable to handset and then
to the jack on the left side of the phone (see illustration).
Now, plug in the Ethernet (network) cable into the RJ45 connector
on the rear side of the phone as shown below and the other end into the
network side to establish a data link.
In case you are using an external power supply, please insert the
plug of the power supply into the connector next to the data line and hook
up the casing into the mains.
If you want to use a headset, it can be connected to the audio
jacks on the backside of the snom 100. The outermost connector is for
the microphone.
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Key Pad
The numeric key pad with the keys 0 to 9, * and # are used
to enter digits and letters. Depending on the operating mode, different
actions can be performed (see the table below):
• Entry of digits only (e.g. when dialing a phone number),
• typing in letters and digits by pressing the keys repeatedly similar to a
cellular phone,
• or navigate in selection lists. The keys have arrows printed on
them indicating the direction similar to a numeric block on a computer
keyboard.
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The MENU key is used to invoke the main menu. The HELP
key brings up context specic help texts. To cancel actions or input
the CANCEL key can be used. The Enter/Ok key conrms actions,
selections and inputs.
Depending on the operating mode, the keys can have context
specic meanings and are described in this user manual.
Keys F1 to F4 are context sensitive function keys. Their current
mapping is depicted in the lowest line on the display through symbols.
The keys of the numeric block in different operating modes:
Key Digits Lower case Upper case
0 0 (SPC)_0 (SPC)_0
1 1 1.,?!@-
():;&*#+<=>[]
.,?1!@-
():;&*#+<=>[]
2 2 abc2 ABC2
3 3 def3 DEF3
4 4 ghi4 GHI4
5 5 jkl5 JKL5
6 6 mno6 MNO6
7 7 pqrs7$ PQRS7$
8 8 tuv8 TUV8
9 9 wxyz9 WXYZ9
# # # #
* Toggles upper and lower case
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Initialization
Booting
If your network administrator or internet service provider
installed your phone, you will see how the phone connects to the network
and maybe conducts a software update if one is available. After it has
booted it enters the idle state. When this state has been reached a clock
is displayed on the right hand side of the display.
In case the phone does not reach this operation mode you should
consult your network administrator or internet service provider or refer to
the “Administrator Manual”.
Selecting the Language
The language is set to English by default. In, order to change
it, press the menu key, go to the submenu “Settings” with or
and press Enter to select this menu entry.
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Select “Вase” and press Enter.
Then go to “Language”
and set it to i.e. “Еnglish”
Press Enter to activate your selection.
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Logon
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Mobility
In business ofce environments, desktops are often shared by
different employees at same/different points of time like different shifts
etc. The phones which are located at the desktops should take this fact
into account.
To ease the effort of assigning in each case the appropriate phone
number to the phone, the snom100 offers the so called mobility features,
which are described in the next subchapters.
Logon Wizard
If no number is assigned to the phone, it is in SIP mode and the
logon feature is enable, it displays a logon screen.
After pressing a button, you will be prompted to type in your
account name
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After typing in your account name followed by the enter key, the
phone changes to the next screen. If the SIP registrar is not set yet, the
phone prompts for the registrar you want to register to.
Type in the requested information and conrm with the enter key.
The phone tries to register your given account name at the given registrar.
The idle screen is shown and the rst SIP line displays your registration.
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snom Menu
In the idle screen the function key is assigned to the snom menu.
Besides others the following menu items are available if the “Logon Wizard” is
congured to be active.
Add User
With selecting this item and pressing enter you can register an
additional account to the phone. Up to seven accounts can be assigned
like this.
Logoff User
Here you are able to logoff a registered account. A list with the
currently assigned registrations is shown. Select the registration you want
to logoff and press the enter key. The selected registration is logged off
and, if it was the one, the logon wizard is diplayed again. Otherwise the
idle screen is displayed.
Logoff All
After selecting this menu item and pressing enter you get asked,
if you really want to logoff all users.
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