Snom 720 User manual

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Votre distributeur - Su distribuidor - Il tuo rivenditore:
© 2011 snom technology AG
V1.00
IP Phone
snom technology AG
Charlottenstr. 68-71
10117 Berlin, Deutschland
Tel. +49 30 39 83 3-0
Fax +49 30 39 83 31 11
snom technology, Inc.
18 Commerce Way, Suite 6000
Woburn, MA 01801, USA
Tel. 781-569-2044
Fax 978-998-7883
infoU[email protected]
snom UK Ltd
Aspect Court
47 Park Square East
Leeds, LS12NL, UK
Tel. +44 1133 503 111
Fax +44 1133 503 110
snom France SARL
6 Parc des fontenelles
78870 Bailly, France
Tel. +33 1 80 87 62 87
Fax +33 1 80 87 62 88
snom technology SRL
Via A. Lusardi 10
20122 Milano, Italia
Tel +39 02 00611212
Fax +39 02 93661864
snom technology Ltd.
Rm. A2, 3F, No. 37, Ln. 258
Ruiguang Rd., Neihu Dist.
Taipei City 114, Taiwan
Tel +886-2-8751-1120
Fax +886-2-8751-1130
User Manual

2
TABLE OF CONTENTS
Copyright, Trademarks, GPL, Legal Disclaimers ......................................................7
Important information ......................................................................................................8
Safety instructions ......................................................................................................................8
SELV (Safety Extra Low Voltage) compliance ...............................................................8
Standards conformance ...........................................................................................................8
Product specifications ...............................................................................................................9
Disposal of the device ...............................................................................................................9
Cleaning .......................................................................................................................................9
Notational conventions ..................................................................................................10
Setting up the phone ......................................................................................................12
Delivery Content ...................................................................................................................... 12
Attaching and detaching the footstand ............................................................................... 12
Rotating the tab of the cradle ......................................................................................... 13
Connecting the phone ........................................................................................................... 14
Initializing and registering the phone .................................................................................. 15
Prerequisites ....................................................................................................................... 15
Initialization .......................................................................................................................... 15
What to do if initialization and registration are unsuccessful .................................. 16
Correcting the clock ......................................................................................................... 17
Getting to know your phone ........................................................................................18
At a glance ................................................................................................................................. 18
LED indicators ......................................................................................................................... 20
Call indicator ....................................................................................................................... 20
Function key LEDs ............................................................................................................ 20
Message LED ..................................................................................................................... 20
Hard keys .................................................................................................................................. 21
Freely programmable function keys with LEDs .......................................................... 21
Context-sensitive, programmable function keys ......................................................... 21
Navigation, confirmation, and cancel keys ................................................................... 21
Preprogrammed, variably programmable function keys ............................................ 22
Audio Control Keys ........................................................................................................... 22
Entering numerals, letters, special characters, and symbols .......................... 23
Display layout ........................................................................................................................... 24
Idle Mode ............................................................................................................................. 24
When the phone is active ................................................................................................ 26
Settings ..................................................................................................................................... 27
Phone menu ........................................................................................................................ 27

3
The phone's web interface .................................................................................................... 28
Opening the web interface ................................................................................... 29
How the web interface works .............................................................................. 29
Web settings overriding manual phone settings ............................................. 30
User mode/administrator mode ........................................................................................... 30
Display symbols and Icons ...........................................................................................33
Symbols found in the function key line ............................................................................... 33
Display indications .................................................................................................................. 35
Directories .........................................................................................................................36
Directory .................................................................................................................................... 36
Definitions, explanations ................................................................................................... 36
Directory entry .......................................................................................................... 36
Contact Types ......................................................................................................... 37
Outgoing identity .................................................................................................... 37
Group ........................................................................................................................ 37
Ringtones ............................................................................................................................ 37
Assigning ringtones to contact type VIP and group types ........................... 37
Adding/Editing Entries on the Phone ........................................................................... 38
Adding new entry manually .................................................................................. 38
Adding new entry from call list ............................................................................38
Adding current caller ............................................................................................. 38
Sorting entries ......................................................................................................... 38
Editing existing entry ..............................................................................................39
Deleting an entry ..................................................................................................... 39
Adding/editing entries on the web interface ............................................................... 39
Adding new entry ................................................................................................... 39
Editing an entry ....................................................................................................... 40
Deleting entry on web interface .......................................................................... 41
Dialing from phone directory ........................................................................................... 41
Deleting whole directory .................................................................................................. 42
Importing/Exporting Directory ......................................................................................... 42
External directories .................................................................................................................. 42
LDAP .................................................................................................................................... 42
Contacts .............................................................................................................................. 42
Using the phone ............................................................................................................43
Selecting identity for current outgoing call ............................................................... 43
Using different audio devices ......................................................................................... 43
Handset .................................................................................................................... 43
Headset .................................................................................................................... 43

4
Speakerphone ......................................................................................................... 43
Speakerphone and handset or headset ............................................................ 43
Using different dialing methods ...................................................................................... 44
Auto dial .................................................................................................................... 44
Redialing ...................................................................................................................44
Calling number from call history (missed, received, dialed calls) ................44
Calling number from phone directory ................................................................44
Speed dialing .......................................................................................................... 44
Calling emergency numbers ................................................................................ 44
Call completion ....................................................................................................... 45
Number guessing (auto completion) ................................................................. 46
Accepting calls ........................................................................................................................46
Using different audio devices ........................................................................................ 46
Automatically accepting calls ....................................................................................... 46
Call pick-up from another extension ............................................................................ 46
Active calls ................................................................................................................................ 47
Hold ..................................................................................................................................... 47
One call on hold ..................................................................................................... 47
Holding multiple calls ........................................................................................... 47
Conference ......................................................................................................................... 48
Initiating a conference ...........................................................................................48
Conference screen navigation ........................................................................... 48
Putting the conference on hold .......................................................................... 48
Adding a participant ........................................................................................... 48
Terminating the conference ................................................................................. 49
Putting one participant on hold .......................................................................... 49
Speaking to one participant in private ............................................................... 49
Dropping a participant ......................................................................................... 49
Attended and blind transfer ............................................................................................. 49
Attended transfer .................................................................................................... 50
Blind transfer ........................................................................................................... 50
Call waiting ........................................................................................................................ 50
Terminating calls ...................................................................................................................... 50
Missed Calls ........................................................................................................................ 51
Call lists ................................................................................................................................ 51
Rejecting or redirecting incoming calls .............................................................................. 51
Manually ............................................................................................................................... 51
Automatically ....................................................................................................................... 52
Rejecting anonymous calls .............................................................................................. 52

5
Call forwarding ......................................................................................................................... 53
Changing the settings on the phone and turning on call forwarding ....................... 53
Turning on forwarding of all calls with a programmed function key ............ 54
Turning off call forwarding ................................................................................................ 54
Configuring the function keys ....................................................................................55
Function keys on snom phones .......................................................................................... 55
Example 1, Extension monitoring and call pick-up ................................................... 56
Example 2, Monitoring calls on-screen ....................................................................... 57
Example 3, Speed dialing ................................................................................................58
Example 4, Turning forwarding of all calls on and off ............................................... 58
Customizing the phone settings ................................................................................60
Identities/accounts ................................................................................................................. 60
Configuring new identity/account ...............................................................................60
Editing an existing identity/account .............................................................................. 61
Assigning ringtones to identities ................................................................................... 62
Date and time formats ........................................................................................................... 63
Date .................................................................................................................................... 63
Time ..................................................................................................................................... 63
Time zone ................................................................................................................................. 63
Language settings of phone and web interface ..............................................................64
Phone language ................................................................................................................ 64
Web interface language .................................................................................................. 65
Dial tones ................................................................................................................................. 65
Emergency numbers .............................................................................................................. 65
Call forwarding ....................................................................................................................... 66
Call completion ....................................................................................................................... 67
Call waiting .............................................................................................................................. 68
Hide my caller ID .................................................................................................................... 68
Reject anonymous calls ........................................................................................................ 68
Number guessing ................................................................................................................... 69
Speed dial ................................................................................................................................ 69
Software update .............................................................................................................70
Manual update ........................................................................................................................ 70
Auto provisioning .................................................................................................................... 70
Troubleshooting ..............................................................................................................71
Reboot ...................................................................................................................................... 71
Hard reboot ............................................................................................................................. 71
Reset to factory values .......................................................................................................... 71
TFTP Update ........................................................................................................................... 71
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