Snom 200 Use and care manual

Administrator‘s
Manual
snom 200
Version v2.03

snom technology AG • 3
snom technology AG
Pascalstr. 10B
10587 Berlin, Germany
© 2004 snom technology Aktiengesellschaft.
All Rights Reserved. This document is supplied by snom technology AG. No part of this
document may be reproduced, republished or retransmitted in any form or by any means
whatsoever, whether electronically or mechanically, including, but not limited to, by way of
photocopying, recording, information recording or through retrieval systems, without the
express written permission of snom technology AG.
snom technology AG reserves the right to revise this document and make changes at any
time and without the obligation to notify any person and/or entity of such revisions and/or
changes.
Trademarks
PowerDsine is a registered trademark of PowerDsine LTD.
RedHawk is a registered trademark of Red Hawk/CDT.
Tedas is a registered trademark of Tedas Technology GmbH.
All other trademarks and registered trademarks are the property of their respective
owners.

snom technology AG • 3
Foreword
Congratulations on the purchase of your snom 200 Voice-over IP
telephone!
Telephony is part of our everyday life. Over a period of more
than 100 years a form of communication has evolved that is impossible
to ignore. In spite of the new technology base of the snom 200, most of
its look and feel will be very familiar to you and you should be able to use
it intuitively.
The world of the Internet, on the other hand, has opened up a
whole range of new possibilities. Many users work with web browsers and
own one or more email accounts. These users will nd it easy to manage
the phone via its web interface or to make a call to, for example, “sip:
[email protected]”.
We are condent that developments in the computer industry will
follow those in the telecom world.
VoIP is not only about transporting speech over data networks.
It is about interoperability and breaking up a vertical market, as well
as streamlining business processes by seamlessly integrating the
telephone into computer networks and applications. With its technical
exibility, snom’s commitment to all open and relevant standards and
our cooperation with other vendors in the VoIP industry, the snom 200
represents a safe investment for the future.
We would like to take this opportunity to wish you a great time
in the world of VoIP.
snom technology AG

4 •
[ S N O M 200 AD M I N I S T R A T O R M ANUAL V2.03 ]
snom technology AG • 5
Note to the reader
This manual is an administrator manual describing the snom 200
running in administrator mode. You will nd the user mode and
further information in the user manual.
The current version of this user manual can be obtained from:
http://www.snom.com/download/

4 •
[ S N O M 200 AD M I N I S T R A T O R M ANUAL V2.03 ]
snom technology AG • 5
Table of Contents
Foreword....................................................................3
Note to the reader ...................................................................... 4
Installation ................................................................9
Delivery Content ........................................................................ 9
Safety Notes .............................................................................. 9
Power supply................................................................................................................................................................................................. 9
Setting up the Phone .................................................................................................................................................................... 10
Cleaning........................................................................................................................................................................................................... 10
Connecting the phone ................................................................................................................................................................ 10
Keypad.................................................................................... 11
Initialization............................................................................. 12
Booting.............................................................................................................................................................................................................. 12
Selecting the language ............................................................................................................................................................. 13
DHCP Conguration......................................................................................................................................................................... 13
Selecting the IP Address.......................................................................................................................................................... 14
Selecting the Netmask................................................................................................................................................................ 14
Selecting the IP Gateway........................................................................................................................................................ 14
Selecting the DNS Server....................................................................................................................................................... 15
Selecting the Tone Scheme................................................................................................................................................. 15
Selecting the Timezone ............................................................................................................................................................. 15
Logging on the rst account............................................................................................................................................... 16
Logon ......................................................................17
Mobility ................................................................................... 17
Logon wizard ........................................................................... 17
Registration menu..................................................................... 18
Select outgoing line ........................................................................................................................................................................ 19
DND ...................................................................................... 20
Challenge/Authentication ........................................................... 21
Basic Functions ........................................................23
Idle state................................................................................. 23

6 • Table of Contents
[ S N O M 200 AD M I N I S T R A T O R M ANUAL V2.03 ]
snom technology AG • 7
[ S N O M 200 AD M I N I S T R A T O R M ANUAL V2.03 ]
Dialing ................................................................................... 23
Input Modes............................................................................................................................................................................................... 24
Dialing a phone number ......................................................................................................................................................... 25
Dialing an H.323/SIP address.......................................................................................................................................... 26
Dialing an IP address.................................................................................................................................................................... 27
Number guessing................................................................................................................................................................................ 28
Terminating a call .................................................................... 28
Incoming call ........................................................................... 28
Accepting a call ..................................................................................................................................................................................... 29
Denying/blocking a call.............................................................. 29
Adjusting the volume ................................................................ 30
Mute / Unmute ........................................................................ 30
Handset / Handsfree / Headset .................................................. 31
Programmable Keys .................................................................. 31
Line......................................................................................................................................................................................................................... 32
Destination................................................................................................................................................................................................... 33
Intercom.......................................................................................................................................................................................................... 33
Park orbit........................................................................................................................................................................................................ 33
Voice recorder......................................................................................................................................................................................... 34
DTMF .................................................................................................................................................................................................................... 34
snom200 Menus ....................................................................... 35
Call Forwarding...................................................................................................................................................................................... 35
Forwarding Options ......................................................................................................................................................................... 35
Conguration............................................................................................................................................................................................ 36
Volume Settings................................................................................................................................................................................... 37
General Settings.................................................................................................................................................................................. 38
Other Settings......................................................................................................................................................................................... 40
System Info................................................................................................................................................................................................ 40
SW Update................................................................................................................................................................................................... 41
Information................................................................................................................................................................................................. 41
Advanced Functions ................................................43
Hold and resume ..................................................................... 43
Transfer................................................................................... 44
Direct Transfer ......................................................................... 44
Consultation Transfer................................................................................................................................................................... 44
Conference .............................................................................. 45
Call Diversion........................................................................... 45
Diverting all calls................................................................................................................................................................................. 45
Divert when Busy............................................................................................................................................................................... 46
Divert when not answered.................................................................................................................................................... 46

6 • Table of Contents
[ S N O M 200 AD M I N I S T R A T O R M ANUAL V2.03 ]
snom technology AG • 7
[ S N O M 200 AD M I N I S T R A T O R M ANUAL V2.03 ]
Call completion......................................................................... 46
On busy............................................................................................................................................................................................................ 46
DTMF Tones ............................................................................. 47
Message Waiting Indication (MWI) .............................................. 47
Conducting a Software Update.................................................... 48
Additional PBX Features............................................................. 48
Pickup.................................................................................................................................................................................................................. 48
Conference................................................................................................................................................................................................... 49
Call Register ............................................................51
Phone book.............................................................................. 51
Adding an entry.................................................................................................................................................................................... 52
Editing an entry.................................................................................................................................................................................... 53
Export.................................................................................................................................................................................................................. 54
Import................................................................................................................................................................................................................. 56
Call Lists.......................................................................................................................................................................................................... 58
Speed Dial ............................................................................... 60
Dialing................................................................................................................................................................................................................. 60
Editing speed dial entries ....................................................................................................................................................... 60
Deny List ................................................................................. 61
Browsing ......................................................................................................................................................................................................... 61
Adding a number ................................................................................................................................................................................ 62
Removing a number....................................................................................................................................................................... 63
Settings ................................................................................. 63
................................................................................................................................................................................................................................. 63
Settings Files ............................................................................................................................................................................................ 63
Downloading procedure............................................................................................................................................................. 64
Settings Details ........................................................................ 65
Redirection ................................................................................................................................................................................................. 66
Basic .................................................................................................................................................................................................................... 66
SIP Line Settings ............................................................................................................................................................................... 68
SIP Stack Settings .......................................................................................................................................................................... 70
SIP Authentication .......................................................................................................................................................................... 74
H.323 Settings ..................................................................................................................................................................................... 74
Gateway prexes (H.323 only) .................................................................................................................................... 76
PBX key codes (H.323 only) ............................................................................................................................................. 77
Codec and DTMF settings ..................................................................................................................................................... 79
Base Network Settings ............................................................................................................................................................. 80
Advanced Network Settings .............................................................................................................................................. 82
Update .............................................................................................................................................................................................................. 83
Miscellaneous ......................................................................................................................................................................................... 83

8 • Table of Contents
[ S N O M 200 AD M I N I S T R A T O R M ANUAL V2.03 ]
snom technology AG • 9
Other Settings ...................................................................................................................................................................................... 84
Settings via Web Browser .......................................................... 85
Settings Options ...................................................................... 87
Redirection................................................................................................................................................................................................... 87
Base....................................................................................................................................................................................................................... 88
SIP........................................................................................................................................................................................................................... 92
Outbound Proxy.................................................................................................................................................................................... 95
NAT......................................................................................................................................................................................................................... 95
SIP timers ..................................................................................................................................................................................................... 97
Others................................................................................................................................................................................................................. 98
Dial Plans........................................................................................................................................................................................................ 99
H.323................................................................................................................................................................................................................101
Codecs.............................................................................................................................................................................................................104
Network.........................................................................................................................................................................................................107
Time Settings........................................................................................................................................................................................108
Appendix ................................................................119
Standard Conformance .............................................................119
Index .....................................................................121

8 • Table of Contents
[ S N O M 200 AD M I N I S T R A T O R M ANUAL V2.03 ]
snom technology AG • 9
1
Installation
Delivery Content
Please check whether the delivery contains the following parts:
§ The base unit with display and keypad
§ The handset
§ The handset cable
§ The power supply (optional)
Safety Notes
Please observe the following safety advice. It is crucial for the
safe and reliable operation of the device.
Power supply
You have two options for providing the snom 200 with power:
§ An external power supply (48 V)
§ Power feeding over the network cable. Depending on the
model, the following is supported: snom200A (Ethernet sockets at the
bottom): PowerDsine product family 4000 and 6000 as well as RedHawk
product family 8400; snom200B (Ethernet sockets at the rear): supports
802.3af; PowerDsine product family 6000 as well as RedHawk product
family 8500.

10 • Installation
[ S N O M 200 AD M I N I S T R A T O R M ANUAL V2.03 ]
snom technology AG • 11
[ S N O M 200 AD M I N I S T R A T O R M ANUAL V2.03 ]
1
If you want to use an external power supply, use the one that is
included in the package. Other power supplies may cause damage to the
phone, affect the behavior or induce noise.
Setting up the Phone
The snom 200 should only be placed on even, horizontal surfaces
that enable the rubber pads to ensure a secure grip. Do not place the
snom 200 on carpets or other materials that contain bers that could
block the air vents and cause overheating.
Cleaning
To clean the snom 200 use an anti-static cloth. Please avoid
cleaning liquids as they might damage the surface or internal electronics
of the phone.
Connecting the phone
First connect one end of the handset cable to the handset and
then to the jack on the left-hand side of the phone (see illustration).
Next plug the Ethernet (network) cable into the RJ45 connector,
which is named “NET” or “S0” and is the nearest to the middle of the
phone (as shown below), and plug the other end into the network side
to establish a data link. The second RJ45 connector at the edge of the
phone named “PC” or “UP0“ is for daisy-chaining further Ethernet devices
without the need for a second Ethernet connection line.
If you are using an external power supply, insert the plug of the
power supply into the connector next to the data line and hook up the
casing into the mains.
If you want to use a headset, it can be connected to the audio
jacks on the rear side of the snom 200. The connector named “in“ is for
the microphone.