Snom 320 User manual

Snom 320 Quick Reference
1 | Snom 320 Quick Reference
Message waiting
indicator
Line keys /
Speed dials /
Calls on hold
Handset
Cancel key
Navigation key
Enter key
Voicemail access
TransferConferenceKeypad

2 | Snom 320 Quick Reference
Making a Call
There are three ways to place a call:
• Completely handsfree - dial the number and press
• Handsfree dialling - dial the number and pick up
the handset.
• Handset dialling - pick up, dial the number
and press
In handsfree mode, the handset may be picked-up at
any time.
Ending a Call
To end a call, do one of the following:
• If you are using the handset, hang up the receiver.
• If you are using the speakerphone, press
the button.
• If you are using a headset, press the button.
Making a Blind Transfer
1. Press Transfer, dial the destination number,
and press . You are no-longer part of the call.
Making a Consult Transfer
1. Place the received call on hold by pressing the
line button for that call.
2. Dial the destination number, and press
3. Speak with the caller when answered and then hanging
up the handset will automatically transfer the call.
Note: Replacing the handset will drop all active calls,
therefore if a third calls is also active at this time, you need
to choose the line to transfer; Press Transfer use left/right
arrows to display line to transfer, then press .
Answering a Call
• Handsfree – press
• Handset - pick up the handset.
• Headset - if the phone is configured for a headset,
press
Answering Multiple Calls
1. Place the current call on hold by pressing Hold or the
current line-button (solidly lit line button). The phone
will start ringing.
2. Press to answer the new call.
3. Switch between calls by pressing the line button of the
caller you wish to speak to. If there are more calls than
spare line-buttons, put the current call on hold, and
use the left/right buttons on the silver keypad to select
the desired line, then press
Press to hang up the current call rather than replacing
the handset, or you may inadvertently cause a call transfer.
Accessing Messages
If voicemail is waiting (Message light flashes), press
without dialling a number to connect to the voicemail system.
Alternatively dial the short code that has been configured on
your system.
Making a Conference Call
1. When two parties are on an active call across two lines
(one will be on hold)
2. Press the Conference button.