SOMFY Dexxo Pro 800 RTS User manual

somfy.com
Dexxo Pro 800 - 1000 RTS
5065408B
EN
User manual

1
EN
GENERAL PRESENTATION �������������������������������������������������� 1
The world of Somfy 1
Support 1
SAFETY INSTRUCTIONS ���������������������������������������������������� 2
Standards 2
Safety instructions 2
PRODUCT PRESENTATION �������������������������������������������������� 2
OPERATIONAND USE ������������������������������������������������������ 3
Normal operation 3
Special operation 4
Adding a remote control without accessing the motor head 5
TROUBLESHOOTING ������������������������������������������������������� 5
Digital display 5
Power outage 5
PERIPHERALS������������������������������������������������������������� 6
MAINTENANCE ������������������������������������������������������������ 6
Replacing the bulb in the light unit 6
Checking 7
Battery replacement 7
TECHNICAL SPECIFICATIONS������������������������������������������������ 7
GENERAL PRESENTATION
ThankyouforchoosingaSomfyproduct.ThisproductisdesignedandmanufacturedbySomfyinlinewithqualityproceduresthatareISO9001compliant.
The world of Somfy
Somfy develops, produces and sells automation systems for residential and commercial applications.Alarm systems, automatic blinds and shutters,
garage doors and gates - all Somfy products are designed to fulll your needs in terms of safety, comfort and security.
At Somfy, the quest for quality is a continual process. Somfy has built its reputation on the quality of its products and is synonymous with innovation
and technological leadership worldwide.
Support
Getting to know you, listening, answering your needs, is all part of the Somfy approach.
Please contact your local Somfy retailer or installer for details on other Somfy products.
Internet: www.somfy.com
© SOMFY. SOMFY SAS, capital 20.000.000 Euros, RCSAnnecy 303.970.230
CONTENTS

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EN
SAFETY INSTRUCTIONS
Standards
This product complies with the “safety, specic rules for powering vertically opening garage doors in residential use” requirements (standard EN
60335-2.95). When installed in line with these instructions and in compliance with the “Installation Checklist”, the product will be compliant with
standards EN 13241-1 and EN 12453.
The instructions referred to in the Installation Manual and Instructions for Use of this product are designed to ensure that damage to property and
injury to persons is avoided along with compliance with the above standards. Failure to comply with these instructions absolves Somfy from any
liability for any damage that may be caused. Dexxo Pro is a product that must be installed inside the garage with a built-in back-up control system.
Somfyherebydeclaresthat the device is compliant with the essential demands and other relevant requirements of directive 1999/5/CE.Adeclaration
of compliance is available from the web site at www.somfy.com/ce (Dexxo Pro). This product is usable in the European Union and in Switzerland.
These are important safety instructions. For safety reasons, it is important to always follow all instructions. Retain these
instructions for future reference.
Safety instructions
Every month, test that the motor drive unit reverses its motion when it encounters an obstacle that is at least 50 mm from ground level. If this is not
the case, call your installation specialist. Always be very careful when using the manual release cord for a manually operated door may fall quickly
due to weak or broken springs or if it is badly balanced.
Before manually operating the door or performing maintenance work, always turn the power off and where necessary remove the battery (Fig. 1).
Never let children play with door control systems. Keep the remote controls out of reach of children (Fig. 2).
When replacing the light bulb, select a 24 V 21 W BA15s type (Fig. 3).
Regularily check the operation of the door to identify any sign of wear, deterioration or incorrect balancing. Do not operate the door if repairs or
adjustments are required.
Remain at a safe distance when operating the door.
1 2 3
SE
T
24V 21W max.
PRODUCT PRESENTATION
Description (Fig. 4)
The Dexxo Pro system is designed to power garage doors in residential use. This motor drive system comprises:
• A motor head (1) with integrated light (2) and digital operating display (5).
• A rail assembly (3) with a manual release cord (4).
4

3
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OPERATION AND USE
Normal operation
Operation in «Total opening» mode with a Keygo type remote control or similar (Fig. 5a)
5a
8
Obstacle detection operation (Fig. 6 and 7)
When an obstacle is detected during the open cycle, the door will stop (Fig. 6).
When an obstacle is detected during the close cycle, the door will stop and then reopen (Fig. 7).
Once an obstacle has been detected, the light will ash for 30 seconds.
67
Light operation
The light will come on each time the motor drive unit is operated. The light will go out one minute after the door stops moving.
Repetitive use that causes the light to be continually on may result in a thermal cut out (this will automatically turn the light off).
Manual release cord operation (Fig. 8)
Dexxo Pro is tted with a manual release mechanism so that you can move the door manually should a power failure occur, for example. The manual
release mechanism should be easily accessible and located no more than 1.80 metres above oor level.
[1]. Disengaging the motor drive mechanism
Pull on the manual release cord until the door drive mechanism is disengaged.
[2]. Manually moving the door
This is possible as long as the door drive mechanism is disengaged.
[3]. Reengaging the motor drive mechanism
Move the door manually until the drive mechanism comes to reengage itself into the transmission rail.
When disengaging the motor drive mechanism, use caution for a badly balanced door may cause sudden door movement that
may be dangerous.
Only use the cord to disengage the motor drive mechanism. Never use the cord to move the door manually.
Always reengage the motor drive mechanism before sending another command to the motor drive unit.
5b
Operation in «Partial opening» mode with a Keygo type remote control or similar (Fig. 5b)

4
EN
Special operation
Depending on the peripherals installed and the operating options set by your installer, the Dexxo Pro system may perform the following special
operations:
Operation in «Total opening» mode with a Telis type remote control or similar (Fig. 9a)
9a
9b
Safety photoelectric cell operation
An obstacle detected between the cells will prevent the door from closing.
The door will stop and then completely or partially reopen (depending on the setup selected during installation) when an obstacle is detected during
the close cycle.
The light will ash for 30 seconds during this process.
Pedestrian door safety function
Opening a pedestrian door within the garage door will prevent the door from moving.
The light will ash for 30 seconds during this process.
Flashing orange light
The orange warning light will ash every time the door moves.
Atwo second delay before the door starts to move can be selected during installation.
Remote lighting operation
The light comes on every time the motor drive unit is operated. The light will go out one minute after the door stops moving. The time delay can be
adjusted during installation.
If a remote control button is programmed for remote lighting, it works as illustrated in Fig. 10.
11
10
Automatic closure mode operation
The door is automatically closed after a time delay set at the time of installation.
An additional command during this time will cancel the automatic closure and the door will remain open.
The next command will close the door.
Working from the back-up battery
If a back-up battery is installed, the Dexxo Pro motor will operate when a power cut occurs.
The following conditions apply to operation:
•Door speed is reduced.
•The light will not come on.
•The safety devices are disabled.
Battery specications:
•Endurance: The battery will last for 24 hours with a maximum of 5 to 10 operating cycles depending on the weight of the door.
•Recharging time: 48 hours.
•Service life prior to replacement: approx. three years.
To ensure optimum battery life, we recommend that the power to the motor is switched off and the door is operated for a number of cycles using
battery power (three times a year).
Forced operation mode (Fig. 11)
This function is used to move the door at any time (remote control lost, safety mechanism failure, etc.).
Remove the built-in lighting cover:
•Control door motion using the “+” and “-” buttons.
•Pressing and holding the “-” button will trigger closure.
•Pressing and holding the “+” button will trigger opening.
Operation in «Partial opening» mode with a Telis type remote control or similar (Fig. 9b)

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TROUBLESHOOTING
Digital display
The LCD display is situated under the lighting cover. It provides motor operation status.
The main operating codes are as follows:
Code Description Comments
C1 Waiting for a command
C2 Door opening
C3 Waiting for the door to close
C4 Door closing
C5 Obstacle detection Indicates that the door encountered an obstacle. The display is maintained for 30 s after detection.
C6 Safety input active Indicates thatan obstacle preventingdoor closure ispresent between thephotoelectric cells oris in contactwith
thesafetysensor barinstalled onthedoor.
C9 Pedestrian door safety contact active Indicatesthatthe pedestriandoor withinthegarage dooris open.Dooroperation isinhibited.
Cb Permanent hardwired control Indicates that the hardwired control input is permanently active. Commands from radio remote control units
are inhibited.
CC Maintenance is required Indicates that maintenance is required on the installation. Contact your installer.
Cd Working from back-up battery
Waiting for a command Indicates that the main power supply to the motor is cut and that the motoris powered by the battery back- up pack.
H1 Detection of forced entry Indicates that an attempt to open the garage door has been made from outside.
Press a button on the memorised remote control to stop the siren.
Start a complete opening and closing cycle.
H2 Detection of forced entry Indicates that an attempt to open the garage door has been made from outside.
Press a button on the memorised remote control to stop the siren.
Start a complete opening and closing cycle.
If other codes are displayed, contact your Somfy installer.
Power outage
Following a power outage, the motor must recognise its «fully open» position again.
Open the door fully using a memorised remote control. The door will open at a degraded speed.
Allow the door to open to the "fully open" position.
Detection of forced entry operation
Detection of forced entry starts operating 30 seconds after the door is closed.
If forced entry is detected, the siren will sound for 2 minutes, the light integrated in the motor and the orange light (if installed) will ash. To stop the
siren, press a button on a memorised remote control.
Adding a remote control without accessing the motor head
With a Keygo (Fig.12a) With a Telis or similar (Fig.12b)
12a
2s
B
A
A
12b
A B
2s < 1s

6
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MAINTENANCE
Replacing the bulb in the light unit (Fig. 14)
[1] [2]. Remove the light cover.
[3] [4]. Unscrew and replace the defective light bulb.
[5] [6] [7]. Ret the light cover.
Use a 24 V 21 W BA15s socket light bulb.
14
P0
P1
+
SET
-
P0
P1
+
SET
-
P0
P1
+
SET
-
24 V 21 W max.
Key Description Comments
1Keytis 2NS RTS remote control Hand held 2 channel remote control.
2Keytis 4NS RTS remote control Hand held 4 channel remote control.
3Keygo remote control Four channel keyring remote control.
4RTS pushbutton Wall mounted 2 channel remote control switch.
5RTS radio code keypad Access code control point. For use outside the garage.
6Photoelectric cells To prevent door closure if an obstacle is detected.
7Orange light To signal a warning when the door operates.
8Keyswitch Keyswitch for secure control.
9Battery To provide continued operation during a power cut.
10 Release lock To engage the manual release system from the outside using the existing door handle.
Highly recommended when the garage door is the only access point into the garage.
11 Outside release lock To engagethe manualreleasesystem fromthe outsideusingthe existingdoor handle.
Highlyrecommendedwhen thegarage dooristhe onlyaccess pointintothe garage.
12 Door locking kit A system to reinforce door locking.
13
PERIPHERALS
Anumber of peripherals are available.

7
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TECHNICAL SPECIFICATIONS
Basic technical specications Dexxo Pro 800 Dexxo Pro 1000
Mains power supply 230 V - 50 Hz
Power consumption on standby 5 W
Max. power consumption 600 W (with 500 W remote controlled lighting)
Traction force – Peak force 800 N 1000 N
Use 20 cycles per day with a standard rail (tested for 36,500 cycles)
50 cycles per day with a high performance rail (tested for 90,000 cycles)
Number of channels that can be memorised 32
Somfy radio frequency 433.42 MHz RTS
Integrated light 24 V / 21 W max. BA15s socket
Remote controlled lighting 230 V / 500 W max. Class 2
Operating temperature -20 °C / +60 °C
Checking
The obstacle detection function
Every six months, check that the door reverses direction when an obstacle prevents the door from closing (at least 50 mm above oor level).
The safety mechanisms (cells, pedestrian door contact, sensor bar)
Check correct operation every six months (refer to page 4).
The back-up battery
To ensure optimum battery life, we recommend that the power to the motor is switched off and the door is operated for a number of cycles using
battery power (three times a year).
Battery replacement
Keytis Keygo
RECYCLING
Do not dispose of your scrapped appliances, nor your used batteries with household waste. You are liable to dispose of all your
electronic or electrical equipment waste by relocating over to a dedicated collection point for recycling.
15a 15b
3V
CR 2430
+
3V
CR 2430
+
3V
CR 2430
+
C
R
2
4
3
0
C
R
2
4
3
0
C
R
2
4
3
0

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©SOMFY. SOMFY SAS, capital 20.000.000 Euros, RCSAnnecy 303.970.230 05/2013