SOMFY Sonesse 28 WF Zigbee User manual

Sonesse 28 WF Zigbee
EN Instructions
ES Manual de instrucciones
FR Notice

EN Sonesse 28 WF Zigbee
2Copyright© 2023 SOMFY ACTIVITES SA. All rights reserved.
ORIGINAL INSTRUCTIONS
These instructions apply to all Sonesse 28 Zigbee drives, the different versions of which are available in the current
catalogue.
CONTENTS
1.
Prior information.......................................................................................................................................................... 3
1.1. Field of application.......................................................................................................................................... 3
1.2. Liability ............................................................................................................................................................. 3
2.
Installation..................................................................................................................................................................... 3
2.1. Assembly .......................................................................................................................................................... 3
2.2. Wiring ............................................................................................................................................................... 4
2.3. Commissioning of a Zigbee drive .................................................................................................................. 5
2.4. Commissioning with TaHoma pro application (recommended)................................................................ 5
2.5. Commissioning with a control point only (without TaHoma pro application)........................................ 6
2.6. Tips and advice on installation....................................................................................................................... 11
3.
Use and maintenance ................................................................................................................................................... 12
3.1. Use with TaHoma switch solution ................................................................................................................ 13
3.2. Use with TaHoma ready solution.................................................................................................................. 14
3.3. Tips and advice on operation......................................................................................................................... 15
4.
Technical data ............................................................................................................................................................... 15
GENERAL INFORMATION
Safety instructions
DANGER
Indicates a danger which may result in immediate death or serious injury.
WARNING
Indicates a danger which may result in death or serious injury.
PRECAUTION
Indicates a danger which may result in minor or moderate injury.
CAUTION
Indicates a danger which may result in damage to or destruction of the product.

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1.PRIOR INFORMATION
1.1.Field of application
The Sonesse 28 drives are designed to motorise all types of:
▪ Interior vertical blinds which front rail moves solely by gravity with a mass less than 15kg.
▪ Tiltable venetian blinds which bottom lath can be lifted at least by 4cm when an upward force of 150N is applied to
the bottom lath positioned at 16cm from the fully extended position.
1.2.Liability
Before installing and using the drive, please read these instructions carefully.
In addition to the instructions provided in this guide, please also comply with the instructions provided in the attached Safety
instructions document.
The drive must be installed by a home motorisation and automation professional, in accordance with Somfy’s
instructions and the applicable regulations in the country of installation.
Any operation of the drive outside the field of application described above is prohibited. Such use, and any failure to comply
with the instructions given in this guide and in the attached Safety instructions document, absolves Somfy of any liability and
invalidates the warranty.
After installing the drive, the installer must inform his customers of the operating and maintenance conditions for the drive
and must provide them with the operating and maintenance instructions, and the attached Safety instructions document.
Any After-Sales Service operation on the drive must be performed by a home motorisation and automation professional.
Never begin installing without first checking the compatibility of this product with the associated equipment and
accessories. If in doubt when installing this product and/or to obtain additional information, contact a Somfy representative
or visit the website www.somfy.com.
Using this drive with any products which are not listed in the attached «Compatibility matrix» document shall also
render invalid any Somfy warranty and release Somfy from any liability.
2.INSTALLATION
WARNING
• These instructions are mandatory for the home motorisation and automation professional installing the drive.
• Comply with current standards and legislation in the country of installation.
CAUTION
• Never drop, knock or puncture the drive or immerse it in liquid.
• Install an individual control point for each drive.
NOTICE
Make sure that LED, programming button and input connection remain visible and easily accessible after installation.
2.1.Assembly
2.1.1.Preparing the drive
CAUTION
Sonesse 28 Zigbee : interior diameter of the tube has to be Ø26.6 mm or greater.
1] Fit the crown (a) and drive wheel (b) to the motor.
2] Measure the length (L) between the end of the drive wheel and the head end.
L
1]
(a)(b)
2]

EN Sonesse 28 WF Zigbee
4Copyright© 2023 SOMFY ACTIVITES SA. All rights reserved.
2.1.2.Preparing the tube
1] Cut the tube to the required length.
2] Deburr the tube and remove the debris.
1] 2]
2.1.3.Assembling the drive-tube
1] Slide the drive into the tube. Insert the wheel by aligning the wheel to the tube
profile. Insert the drive half way and then slide the crown down the drive and
insert it in the tube. Finally, push the motor inside the tube.
2] Not required, but if needed, fix the tube to the drive with self-tapping screws
or steel pop rivets depending on the dimension (L).
1]
2]
L
2.1.4.Mounting the tube-drive assembly on the brackets
(a) Standard bracket.
(b) Drive plate for specific bracket.
(a) (b)
NOTICE
For optimal radio reception, the motor antenna should be kept straight and should be positioned outside of headrail
(if used).
2.2.Wiring
WARNING
• To ensure electrical safety, this Class III drive must be powered by a «SELV» voltage source (Safety Extra Low
Voltage).
• For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.
• Improper using battery pack may cause overheat, fire, explosion, resulting in serious injury or death.
• Do not expose the drive or battery to excessive temperatures.
• There is a risk if terminals of the battery-operated drive or battery being short circuited by metal objects.
• Ensure battery is fully charged prior to installation on site.
PRECAUTION
• Cables which pass through a metal wall must be protected and isolated using a sheath or sleeve.
• Attach cables to prevent any contact with moving parts.
• Drive cable cannot be removed. If it is damaged, return the drive to the After-Sales department.
CAUTION
• Do not unplug the battery when the motor works.
• Leave the drive power supply cable accessible: the product must be easily replaceable.
• Using this drive with any products which are not listed in the attached «Compatibility matrix» document shall also
render invalid any Somfy warranty and release Somfy from any liability.

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Plug the battery with the motor supply cable.
2.3.Commissioning of a Zigbee drive
In an installation with Zigbee drives, 2 solutions are available to the user: TaHoma switch solution and TaHoma ready
solution.
TaHoma switch solution is the solution in connected mode, with a TaHoma switch in the installation that allows the user to
control all his Zigbee products through the TaHoma application.
The other solution, without TaHoma switch, is called TaHoma ready. It allows the user to control his Zigbee drives only
with control points. But this installation can be switched to connected mode afterwards by adding a TaHoma switch later.
Regarding the commissioning of a Zigbee drive, it can be done in 2 different ways :
▪ Either commissioning with TaHoma pro application, which is recommended because it is easier and more complete.
▪ Either commissioning with a control point.
Please refer to the corresponding section according to the selected commissioning mode.
2.4.Commissioning with TaHoma pro application (recommended)
Commissioning with TaHoma pro application is possible and recommended for both TaHoma ready solution
and TaHoma switch solution.
2.4.1.Starting-up
A Somfypro account is required but TaHoma switch is not mandatory.
To set the drive, you need to access and use TaHoma pro application, you must have a compatible phone or mobile device
and access to the internet.
The application is downloadable for free from Apple Store platforms and Google Play Store on Apple or Android™
compatible mobile devices. This compatibility is the one indicated in the description of the application on the corresponding
Store.
The software version of the TaHoma pro application may be updated from time to time to add new features and services.
2.4.2.Setting the drive
CAUTION
• Download TaHoma pro application if it is not yet installed on the smartphone.
• Launch the TaHoma pro application before performing this step.
1] Plug in the power supply of the drive.
g If the drive is not set or paired, once plugged in, it goes into programming
mode during 3min, and its LED blinks orange.
2] Open the TaHoma pro application and follow the steps to scan the drive QR
code.
3] Follow the instructions on the TaHoma pro application.
1]
2]
3]

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6Copyright© 2023 SOMFY ACTIVITES SA. All rights reserved.
NOTICE
This drive can be set with TaHoma pro and used without TaHoma switch (TaHoma switch can be added later).
2.4.3.Network management
To pair a control point to the drive, to add a new control point or a new drive in the installation, follow the instructions on
the TaHoma pro application.
2.4.4.Advanced settings
The TaHoma pro application is the recommended tool to easily set the drive and perform re-settings such as modifying the
direction of rotation of the drive, or readjusting the end limits.
On the other hand, some advanced settings such as adjusting the speed or the tilting travel can only be made via the
TaHoma pro application.
Follow the instructions in the TaHoma pro application to perform these settings or re-settings.
2.5.Commissioning with a control point only (without TaHoma pro
application)
This chapter describes the commissioning of the drive with a control point only, without using TaHoma pro
application, in the case of TaHoma ready solution.
2.5.1.Link creation between a drive and a control point
The following steps describe how to program a drive that is not set or paired, with an unpaired control point.
CAUTION
Settings are not possible if the control point batteries are too low.
1] Plug in the power supply of the drive.
g If the drive is not set or paired, once plugged in, it goes into programming
mode during 3min, and its LED blinks orange.
NOTICE
If the drive has left the programming mode, its LED is not blinking:
• Press and hold the PROG button on the drive until the motorised product
moves up and down briefly and its LED blinks orange : the drive is in
programming mode during 3min.
2] Bring the control point close to the drive then briefly press simultaneously
the Up and Down buttons on the control point: the control point looks for
the closest drive in programming mode.
g When found, the feedback LED on the control point blinks in green, the
drive LED flashes in green, and the motorised product moves up and
down briefly.
g Then the feedback LED on the control point blinks in orange slowly as
long as it is in setting mode.
1]
2]
NOTICE
If the control point does not find a drive nearby, the feedback LED of the control point blinks red after a few seconds,
and the motorised product of the drive does not move: repeat the above procedure. (If the drive is still in
programming mode, repeat only step 2).
NOTICE
If the control point does not find the right drive, please refer to chapter Scanning mode.

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2.5.2.Scanning mode
If several drives are in programming mode, it is possible to be in setting mode with an
undesired drive.
1] Make sure the drive to be paired is still in programming mode. Otherwise,
restart from the beginning of commissioning steps.
2] If the drive to be paired is still in programming mode, bring the control point
close to the drive then briefly press the Up and Down buttons on the
control point simultaneously to exit the setting mode with the previous drive
and scan another close Zigbee drive.
g The motorised product of the new found drive moves up and down
briefly, the drive is in setting mode.
A
A
A B C
B
B C …
2.5.3.Checking the direction of rotation
Press the Up button on the control point:
a] If the motorised product rises, the direction of rotation is correct: move onto
section Setting the end limits.
b] If the motorised product lowers, the direction of rotation is incorrect: move onto
the next step.
b1] Press the my button on the control point until the motorised product moves up
and down: The direction of rotation has been modified.
b2] Press the Up button on the control point to check the direction of rotation.
a]
b]
b1] b2]
2.5.4.Setting the end limits and pairing the control point
NOTICE
The end limits can be set in any order.

EN Sonesse 28 WF Zigbee
8Copyright© 2023 SOMFY ACTIVITES SA. All rights reserved.
1] Press and hold the Up button to move the motorised product to the desired
up position. If necessary, adjust the up position using the Up or Down
buttons.
2] Press the my and Down buttons simultaneously until the motorised product
briefly moves up and down.
ð The upper end limit is memorised.
3] Press and hold the Down button to move the motorised product to the
desired lower position. If necessary, adjust the lower position using the Up or
Down buttons.
4] Press the my and Up buttons simultaneously until the motorised product
briefly moves up and down.
ð The lower end limit is memorised.
▪ To confirm and exit the setting and pair the control point: briefly press the
PROG button of the control point:
◦ → The motorised product briefly moves up and down: the drive is now set
and can be controlled using the control point.
▪ To confirm and exit the setting without pairing the control point: press and
hold the Up and Down buttons on the control point simultaneously, until the
feedback LED on the control point stops flashing.
◦ → The drive is now set and no control point is paired. (To pair the first control
point with an already set drive, refer to the following section).
1] 2]
3] 4]
2.5.5.Pairing the first control point to an already set drive
CAUTION
This procedure cannot be performed on multiple drives at the same time.
NOTICE
Keep the control point close to the drive during the whole procedure.
1] Press and hold the PROG button on the drive until the motorised product
moves up and down briefly and its LED blinks orange: the drive is in
programming mode during 3min.
2] Briefly press the PROG button on the control point: the motorised product
moves up and down briefly.
g The drive can now be controlled using the control point.
1]
2]
2.5.6.Creating a network with TaHoma ready: add control points and drives in
the installation
▪ To add a new single-channel or multichannel control point to the drive or to delete one of its paired control points:
refer to the control point instruction guide.
▪ To pair additional drives: follow the same procedure of commissioning with a new control point for each drive and
refer to the control point instruction guide to have them share the same network.
2.5.7.Modifying the direction of rotation with a control point
CAUTION
• This procedure cannot be performed on multiple drives at the same time.
• The drive must be set and paired to the control point.

Sonesse 28 WF Zigbee EN
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NOTICE
Keep the control point close to the drive during the whole procedure.
1] Press and hold the PROG button on the control point until the motorised
product moves up and down.
2] Briefly press the Up and Down buttons simultaneously on the control point :
ð The motorised product moves up and down after a few seconds.
3] Press the my button on the control point until the motorised product moves
up and down:
ð The direction of rotation has been modified.
4] To confirm and exit the setting, press and hold the Up and Down buttons on
the control point simultaneously, until the feedback LED on the control point
stops flashing.
5] Press the Up button on the control point to check the direction of rotation.
1]
2] 3]
4] 5]
2.5.8.Readjusting the end limits with a control point
CAUTION
• This procedure cannot be performed on multiple drives at the same time.
• The drive must be set and paired to the control point.
NOTICE
Both end limits can be readjusted: either only one of them, or both at the same time.
2.5.8.1. Readjusting the upper end limit
NOTICE
Keep the control point close to the drive during the whole procedure.
1] Press and hold the PROG button on the control point until the motorised
product moves up and down.
2] Briefly press the Up and Down buttons simultaneously on the control point :
ð The motorised product moves up and down after a few seconds.
3] Press and hold the Up or Down button on the control point to move the
motorised product to the new desired position.
4] Briefly press the my and Down buttons simultaneously on the control point :
ð The motorised product moves up and down.
5] To confirm and exit the setting, press and hold the Up and Down buttons on
the control point simultaneously, until the feedback LED on the control point
stops flashing.
2]
3] 4]
5]
1]
2.5.8.2. Readjusting the lower end limit
NOTICE
Keep the control point close to the drive during the whole procedure.

EN Sonesse 28 WF Zigbee
10 Copyright© 2023 SOMFY ACTIVITES SA. All rights reserved.
1] Press and hold the PROG button on the control point until the motorised
product moves up and down.
2] Briefly press the Up and Down buttons simultaneously on the control point :
ð The motorised product moves up and down after a few seconds.
3] Press and hold the Up or Down button on the control point to move the
motorised product to the new desired position.
4] Briefly press the Up and my buttons simultaneously on the control point :
ð The motorised product moves up and down.
5] To confirm and exit the setting, press and hold the Up and Down buttons on
the control point simultaneously, until the feedback LED on the control point
stops flashing.
2]
3] 4]
5]
1]
2.5.8.3. Readjusting the two end limits
NOTICE
Keep the control point close to the drive during the whole procedure.
1] Press and hold the PROG button on the control point until the motorised
product moves up and down.
2] Briefly press the Up and Down buttons simultaneously on the control point :
ð The motorised product moves up and down after a few seconds.
3] Press and hold the Up or Down button on the control point to move the
motorised product to the new desired upper position.
4] Briefly press the my and Down buttons simultaneously on the control point :
ð The motorised product moves up and down.
ð The upper end limit is readjusted.
5] Press and hold the Up or Down button on the control point to move the
motorised product to the new desired lower position.
6] Briefly press the Up and my buttons simultaneously on the control point :
ð The motorised product moves up and down.
ð The lower end limit is readjusted.
7] To confirm and exit the setting, press and hold the Up and Down buttons on
the control point simultaneously, until the feedback LED on the control point
stops flashing.
1] 2]
3] 4]
5] 6]
7]
2.5.9.Advanced settings
Some advanced settings such as adjusting the speed or the tilting travel cannot be made with a control point.
These advanced settings can only be made via the TaHoma pro application, please refer to chapter Commissionning with
TaHoma pro application (recommended).

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2.6.Tips and advice on installation
2.6.1.Questions about the product?
Observations Possible causes Solutions
The motorised product is noisy. The wheel and the crown are not
adapted to the used tube.
Change the wheel and the crown.
The mechanical plays between drive,
accessories, tube and end of tube are
too high.
The mechanical plays between drive,
accessories, tube and end of tube must
be decreased to the minimum.
The wheel is not properly fixed to the
tube.
Fix the wheel properly to the tube.
The equipment is constrained between
the brackets.
Decrease the constraint between the
brackets.
The length of the notch is not adapted
to the drive hook or to the used crown.
Adapt the length of the notch to the
drive hook or to the used crown.
Debris, screws or other are in the tube. Empty the tube.
The temperature of the environment is
not in conformity with the operating
temperature.
Change the environment temperature.
The motorised product stops too soon
or too late.
The end limits of the motorised product
slip.
Readjust the end limits referring to
Commissioning of a Zigbee drive
End-limits are not properly adjusted. Readjust the end limits referring to
Commissioning of a Zigbee drive
The motorised product is not within the
recommended weight limits.
Check the compatibility of the
motorised product. Consult a Somfy
contact or visit www.somfy.com.

EN Sonesse 28 WF Zigbee
12 Copyright© 2023 SOMFY ACTIVITES SA. All rights reserved.
Observations Possible causes Solutions
The motorised product does not work. Wiring is incorrect. Check the wiring and modify it if
necessary.
The drive is neither set nor paired. Proceed to Commissioning of a
Zigbee drive
The drive is paired but not set. Proceed to Commissioning of a
Zigbee drive
The drive is set but not paired Proceed to Commissioning of a
Zigbee drive
The drive is in thermal protection mode.
Red LED = ON then lights OFF.
Wait for the drive to cool down.
An obstacle hinders the movement of
the motorised product. The red LED
blinks.
Remove the obstacle.
Drive position is out of the end limits.
Red LED blinks 2 times intermittently
and continually.
Readjust the end limits referring to
Commissioning of a Zigbee drive
The control point battery is low. LED
doesn't light when any button of a
paired control point is pressed.
Check the battery of the control point
and replace it as required.
The control point is not compatible or
not programmed.
Check the compatibility or pair the
control point as required referring to
Commissioning of a Zigbee drive
2.6.2.Upgrading a TaHoma ready installation into a TaHoma switch installation
To add TaHoma switch into a TaHoma ready installation, and then upgrade the installation into a TaHoma switch
installation, follow the instructions on the TaHoma pro application.
2.6.3.Erasing the memory of the drive (reset to original configuration)
NOTICE
This reset deletes all paired control points, end limit settings, advanced settings and resets the drive’s favourite
position (my).
Press and hold the PROG button on the drive until its LED blinks orange and the
motorised product briefly moves up and down 3times.
➔ All the settings are erased. The drive is reset to its original configuration.
➔ The drive is in programming mode during 3min, and its LED blinks orange.
Resume the commissioning procedure (Refer to Commissioning of a Zigbee drive).
3.USE AND MAINTENANCE
NOTICE
This drive does not require any maintenance operations.
The way to control a Zigbee motorised product is different depending on the solution present in the installation: TaHoma
switch solution or TaHoma ready solution.
Please refer to the corresponding section according to the solution.

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3.1.Use with TaHoma switch solution
3.1.1.Use with TaHoma application
To control the motorised product in connected mode, you need to access and use TaHoma application, you must have a
compatible phone or mobile device and access to the internet.
The application is downloadable for free from Apple Store platforms and Google Play Store on Apple or Android™
compatible mobile devices. This compatibility is the one indicated in the description of the application on the corresponding
Store.
The software version of the TaHoma application may be updated from time to time to add new features and services.
1] Download TaHoma application if it is not yet installed on the smartphone.
2] Launch the application and follow the instructions to control the motorised
product.
1] 2]
3.1.2.Use with a control point
Up and Down buttons
1] For tiltable motorised products:
▪ Briefly press the Up or Down button on the control point to raise or lower
the motorised product fully.
▪ Press and hold the Up or Down button on the control point until the
motorised product reaches the desired position. The movement stops when
the button is released.
2] For other motorised products:
▪ Briefly press the Up or Down button on the control point to raise or lower
the motorised product fully.
Stop function
▪ Briefly press the my button on the control point to stop the motorised
product.
Favourite position (my)
NOTICE
An intermediate stop, which is called the “favourite position (my)”, is different from the upper and lower positions.
Programming or modifying the favourite position (my)
NOTICE
Only one favourite position (my) is permitted.

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1] Move the motorised product to the desired favourite position using the Up or
Down button.
2] Briefly press the my button to stop the motorised product.
3] Press and hold the my button until the motorised product briefly moves up
and down:
g The desired favourite position (my) is programmed and green LED blinks
5times.
1]
2] 3]
Using the favourite position (my)
▪ If a favourite position (my) is programmed, briefly press the my button on the
control point twice in succession to move the motorised product to the
favourite position (my).
x 2 =
3.2.Use with TaHoma ready solution
Up and Down buttons
▪ Briefly press the Up or Down button on the control point to raise or lower
the motorised product fully.
▪ Press and hold the Up or Down button on the control point until the
motorised product reaches the desired position. The movement stops when
the button is released.
Stop function
▪ Briefly press the my button on the control point to stop the motorised
product.
Favourite position (my)
NOTICE
An intermediate stop, which is called the “favourite position (my)”, is different from the upper and lower positions.
Programming or modifying the favourite position (my)
NOTICE
Only one favourite position (my) is permitted.
1] Move the motorised product to the desired favourite position using the Up or
Down button.
2] Briefly press the my button to stop the motorised product.
3] Press and hold the my button until the motorised product briefly moves up
and down:
g The desired favourite position (my) is programmed and green LED blinks
5times.
1]
2] 3]

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Using the favourite position (my)
▪ If a favourite position (my) is programmed, briefly press the my button on the
control point twice in succession to move the motorised product to the
favourite position (my).
x 2 =
3.3.Tips and advice on operation
3.3.1.Questions about the product?
Observations Possible causes Solutions
The motorised product does not
operate.
The control point battery is low. Check the battery and replace it as
required.
Drive battery is low and requires charge.
Red LED blinks 3times when any button
of a paired control point is pressed.
Plug in the charger.
The thermal protection has activated. Wait for the drive to cool down.
The motorised product stops before its
end limit.
Drive battery is low and requires charge.
Red LED blinks 3 times when any button
of a paired control point is pressed.
Plug in the charger.
NOTICE
If the motorised product still does not work, contact a drive and home automation professional.
3.3.2.Upgrading a TaHoma ready installation into a TaHoma switch installation
To add a TaHoma switch into a TaHoma ready installation, and then upgrade the installation into a TaHoma switch
installation, follow the instructions on the TaHoma application.
4.TECHNICAL DATA
Power supply 12 Vdc class 2 power supply SELV + LPS
Radio frequency 2.4 GHz
Frequency bands and maximum power used 2.4 GHz - 2.4835 GHz e.r.p < 10mW
Torque 1.1 N·m
Speed 10-28 RPM
Minimum distance between limits 1 turn
Zigbee version 3.0
Bluetooth® version 4.2
Electric insulation III
Operating temperature 0° to 60°
Protection rating IP20 (for indoor use only)
Charging temperature 0° / 45° C
NOTICE
For additional information on the technical data for this drive contact your Somfy representative.
Please separate storage cells and batteries from other types of waste and recycle them via the local collection
facility.

EN Sonesse 28 WF Zigbee
16 Copyright© 2023 SOMFY ACTIVITES SA. All rights reserved.
We care about our environment. Do not dispose of the appliance with usual household waste. Give it to an
approved collection point for recycling.
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of
such marks by SOMFY ACTIVITIES SA is under license. Other trademarks and trade names are those of their
respective owners.
Reference Designation
1241754 Sonesse 28 Zigbee
1241672 Sonesse 28 Zigbee
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and (2) This device must accept any interference, including interference that may
cause undesired operation of the device.
FCC warning statement:
- This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including
interference that may cause undesired operation.
- This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must
follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located
or operating in conjunction with any other antenna or transmitter.
- Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment.
FCC RF RADIATION EXPOSURE STATEMENT: This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between
the radiator and any part of your body.
ISED WARNING STATEMENTS: This equipment complies with IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between
the radiator and any part of your body.
Apple and Apple logos are trademarks of Apple, Inc., registered in the U.S. and other countries.
iPad® and iPhone® are registered trademarks of Apple, Inc. App Store is a service mark of Apple Inc.
Android is a trademark of Google LLC.
https://developer.android.com/distribute/marketing-tools/brand-guidelines
US Patents , patent pending.

Sonesse 28 WF Zigbee ES
Copyright© 2023 SOMFY ACTIVITES SA. All rights reserved. 17
MANUAL TRADUCIDO
Este manual es aplicable a todas las motorizaciones Sonesse 28 Zigbee, cuyas versiones se encuentran disponibles en el
catálogo actual.
ÍNDICE
1.
Información previa ....................................................................................................................................................... 18
1.1. Ámbito de aplicación....................................................................................................................................... 18
1.2. Responsabilidad............................................................................................................................................... 18
2.
Instalación ..................................................................................................................................................................... 18
2.1. Montaje ............................................................................................................................................................ 18
2.2. Cableado........................................................................................................................................................... 19
2.3. Puesta en marcha de un motor Zigbee......................................................................................................... 20
2.4. Puesta en marcha con la aplicación TaHoma Pro (recomendado) ............................................................ 20
2.5. Puesta en marcha con solo un punto de mando (sin la aplicación Tahoma Pro)..................................... 21
2.6. Trucos y consejos de instalación ................................................................................................................... 27
3.
Uso y mantenimiento................................................................................................................................................... 29
3.1. Uso con la solución TaHoma Switch............................................................................................................. 29
3.2. Uso con la solución TaHoma Ready.............................................................................................................. 30
3.3. Trucos y consejos de uso................................................................................................................................ 31
4.
Características técnicas................................................................................................................................................ 31
INFORMACIÓN GENERAL
Normas de seguridad
PELIGRO
Señala un peligro que provoca inmediatamente la muerte o lesiones graves.
ADVERTENCIA
Señala un peligro susceptible de provocar la muerte o lesiones graves.
PRECAUCIÓN
Señala un peligro susceptible de provocar lesiones leves o moderadamente graves.
ATENCIÓN
Señala un peligro susceptible de dañar o destruir el producto.

ES Sonesse 28 WF Zigbee
18 Copyright© 2023 SOMFY ACTIVITES SA. All rights reserved.
1.INFORMACIÓN PREVIA
1.1.Ámbito de aplicación
Las motorizaciones Sonesse 28 están diseñadas para motorizar todo tipo de:
▪ Persianas verticales interiores cuyo riel delantero se mueve únicamente por la gravedad con una masa inferior a
15kg.
▪ Persianas venecianas inclinables cuyo listón inferior pueda elevarse al menos 4 cm cuando se aplica una fuerza
ascendente de 150 N al listón inferior, situado a 16 cm de la posición totalmente extendida.
1.2.Responsabilidad
Antes de instalar y utilizar la motorización, lea detenidamente estas instrucciones.
Además de las instrucciones que figuran en esta guía, siga también las instrucciones que figuran en el documento adjunto
Normas de seguridad.
La motorización debe instalarla un profesional de la motorización y automatización de la vivienda de acuerdo con
las instrucciones de Somfy y la normativa vigente aplicable en el país de instalación.
Queda prohibido utilizar el motor fuera de cualquier campo aplicación arriba descrito. Ello conllevaría, como todo
incumplimiento de las instrucciones que figuran en este manual y en el documento adjunto Normas de seguridad, la
exclusión de toda responsabilidad por parte de Somfy y la anulación de la garantía.
Tras la instalación del motor, el instalador deberá informar a sus clientes de las condiciones de uso y de mantenimiento y
hacerles entrega de las instrucciones de uso y mantenimiento, así como del documento adjunto Normas de seguridad.
Cualquier operación del Servicio posventa en la motorización requerirá la intervención de un profesional de la motorización
y la automatización de la vivienda.
Antes de su instalación, compruebe la compatibilidad de este producto con los equipos y accesorios asociados. Para
resolver cualquier duda que pudiera surgir durante la instalación de este producto o para obtener información adicional,
póngase en contacto con uno de los agentes de Somfy o visite la página web www.somfy.com.
El uso de este motor con productos no incluidos en el documento adjunto «Matriz de compatibilidad» conllevaría
la exclusión de cualquier responsabilidad por parte de Somfy y la anulación de la garantía.
2.INSTALACIÓN
ADVERTENCIA
• Instrucciones que debe seguir obligatoriamente el profesional de la motorización y la automatización de la
vivienda que efectúe la instalación de la motorización.
• Se deben seguir las normas y la legislación vigentes en el país de instalación.
ATENCIÓN
• Nunca deje caer, golpee, perfore ni sumerja en líquido la motorización.
• Instale un punto de mando individual para cada motorización.
AVISO
Después de la instalación, debe asegurarse de que el LED, el botón de programación y la conexión de entrada sean visibles y
fácilmente accesibles.
2.1.Montaje
2.1.1.Preparación de la motorización
ATENCIÓN
Sonesse 28 Zigbee : el diámetro interior del tubo debe ser de 26.6 mm o superior.

Sonesse 28 WF Zigbee ES
Copyright© 2023 SOMFY ACTIVITES SA. All rights reserved. 19
1] Introduzca la corona (a) y la rueda motriz (b) en el motor.
2] Mida la longitud (L) entre el extremo de la rueda motriz y el extremo del
cabezal.
L
1]
(a)(b)
2]
2.1.2.Preparación del tubo
1] Corte el tubo a la longitud deseada.
2] Desbarbe el tubo y retire los fragmentos.
1] 2]
2.1.3.Montaje del conjunto motorización-tubo
1] Deslice la motorización dentro del tubo. Inserte la rueda alineándola con el
perfil del tubo. Inserte la motorización hasta la mitad y, a continuación, deslice
la corona hacia abajo en la motorización e insértela en el tubo. Por último,
introduzca el resto del motor en el interior del tubo.
2] No es obligatorio, pero si fuera necesario, fije el tubo a la motorización por
medio de tornillos autorroscantes o remaches de acero en función de la
dimensión (L).
1]
2]
L
2.1.4.Montaje del conjunto tubo-motorización en los soportes
(a) Soporte estándar.
(b) Placa de la motorización para soporte específico.
(a) (b)
AVISO
Para una recepción óptima de la radio, la antena del motor debe estar recta y situada fuera del cabezal (en caso de
utilizarse).
2.2.Cableado
ADVERTENCIA
• Para garantizar la seguridad eléctrica, este motor de clase III debe accionarse mediante una fuente de tensión
«SELV» (tensión extra-baja de seguridad).
• Para cargar la batería, utilice únicamente la unidad de alimentación desmontable que se entrega con este aparato.
• Un uso inadecuado del tubo de las baterías puede ocasionar sobrecalentamiento, un incendio o una explosión y,
como consecuencia de ello, lesiones graves o incluso mortales.
• No exponga la motorización o la batería a temperaturas extremas.
• Existe riesgo de cortocircuito si los terminales de la batería o la motorización que funciona con baterías entran en
contacto con objetos metálicos.
• Asegúrese de que la batería esté totalmente cargada antes de su instalación.
PRECAUCIÓN
• En caso de que los cables deban atravesar una pared metálica, deben protegerse y aislarse con un tubo corrugado
o un pasamuros.
• Fije los cables para evitar cualquier contacto con un componente en movimiento.
• El cable del motor no es desmontable. Si está dañado, debe devolver el motor al Servicio Posventa (SPV).

ES Sonesse 28 WF Zigbee
20 Copyright© 2023 SOMFY ACTIVITES SA. All rights reserved.
ATENCIÓN
• No desenchufe la batería con el motor en funcionamiento.
• Deje accesible el cable de alimentación de la motorización: el producto debe sustituirse fácilmente.
• El uso de este motor con productos no incluidos en el documento adjunto «Matriz de compatibilidad» conllevaría
la exclusión de cualquier responsabilidad por parte de Somfy y la anulación de la garantía.
Enchufe la batería con el cable de alimentación del motor.
2.3.Puesta en marcha de un motor Zigbee
En una instalación con motores Zigbee, el usuario dispone de 2 soluciones: solución TaHoma switch y solución TaHoma
ready.
La solución TaHoma switch es la que está en modo conectado, con un TaHoma switch en la instalación que permite al
usuario controlar todos sus productos Zigbee a través de la aplicación TaHoma.
La otra solución, sin TaHoma switch, se llama TaHoma ready. Permite al usuario controlar sus motores Zigbee solo con los
puntos de mando. No obstante, esta instalación se puede cambiar posteriormente al modo conectado añadiendo un
TaHoma switch más tarde.
En cuanto a la puesta en marcha de un motor Zigbee, puede hacerse de dos formas distintas:
▪ realizar la puesta en marcha con la aplicación TaHoma pro, lo que es recomendable porque es más fácil y completa; o
también
▪ realizar la puesta en marcha con un punto de mando.
Consulte la sección correspondiente según el modo de puesta en marcha seleccionado.
2.4.Puesta en marcha con la aplicación TaHoma Pro (recomendado)
La puesta en marcha con la aplicación TaHoma pro es posible y se recomienda tanto para la solución
TaHoma ready como para la solución TaHoma switch.
2.4.1.Inicio
Se requiere una cuenta Somfypro, pero el TaHoma switch no es obligatorio.
Para configurar el motor, debe acceder y utilizar la aplicación TaHoma pro para ello, debe disponer de un teléfono o
dispositivo móvil compatible y conectarse a Internet.
Puede descargar la aplicación de forma gratuita desde las plataformas de Apple Store y Google Play Store en dispositivos
móviles compatibles con Apple o Android™. Esta compatibilidad es la indicada en la descripción de la aplicación en la Store
correspondiente.
La versión de software de la aplicación TaHoma pro puede actualizarse en cualquier momento para añadir nuevas funciones
y servicios.
2.4.2.Ajuste del motor
ATENCIÓN
• Descargue la aplicación TaHoma pro si no la tiene instalada en su teléfono móvil.
• Inicie la aplicación TaHoma pro antes de realizar este paso.