Sonova Unitron T Stride P Pro User manual

Stride behind-the-ear (BTE)
hearing aid guide
Guide d’instrument auditif
contour d’oreille (BTE)
Stride
A Sonova brand

Thank you
Thank you for choosing these hearing aids.
We care deeply about people with hearing
loss. We work closely with hearing healthcare
professionals to make advanced, purpose-
driven solutions available to everyone.
Because hearing matters.
Merci
Merci d’avoir choisi ces instruments auditifs.
Nous nous dévouons entièrement aux
personnes sourant de perte auditive. Nous
travaillons en étroite collaboration avec
des audioprothésistes an de proposer des
solutions de pointe, adaptées aux besoins
de tous. Parce que l'audition, c'est essentiel.
Ce guide d’utilisation s’applique aux modèles
suivants :
Année de lancement : 2017
T Stride™P Pro
T Stride™P 800
T Stride™P 700
T Stride™P 600
T Stride™P 500
T Stride™P Dura Pro
T Stride™P Dura 800
T Stride™P Dura 700
T Stride™P Dura 600
T Stride™P Dura 500
This user guide applies to the following models:
Year of introduction: 2017
T Stride™P Pro
T Stride™P 800
T Stride™P 700
T Stride™P 600
T Stride™P 500
T Stride™P Dura Pro
T Stride™P Dura 800
T Stride™P Dura 700
T Stride™P Dura 600
T Stride™P Dura 500
T Stride™M Pro
T Stride™M 800
T Stride™M 700
T Stride™M 600
T Stride™M 500
T Stride™M Pro
T Stride™M 800
T Stride™M 700
T Stride™M 600
T Stride™M 500

Your hearing aids
Hearing healthcare professional:_______________
___________________________________________
Telephone: _________________________________
Model: ____________________________________
Serial number: ______________________________
Replacement batteries: Size 13 Size 312
Warranty: __________________________________
Program 1 is for: ____________________________
Program 2 is for: ____________________________
Program 3 is for: ____________________________
Program 4 is for: ____________________________
Date of purchase:____________________________

Vos instruments auditifs
Audioprothésiste : ___________________________
___________________________________________
Téléphone :_________________________________
Modèle : ___________________________________
Numéro de série :____________________________
Piles de remplacement : Taille 13 Taille 312
Garantie : __________________________________
Le programme 1 correspond à : ________________
Le programme 2 correspond à : ________________
Le programme 3 correspond à : ________________
Le programme 4 correspond à : ________________
Date d'achat : _______________________________
Quick reference
2 beeps
every
30 minutes
Changing batteries
Push button Rocker switch
Stride M Stride P Dura Stride P
switching programs
volume control
volume control
Plus (+) signsBattery symbol Battery symbol
O
On
312
13
Low battery
warning Battery size On/O

Aide-mémoire
2 bips
toutes les
30 minutes
Remplacement des piles
Bouton Interrupteur à bascule
Stride M Stride P Dura Stride P
changer de programme
contrôle du volume
contrôle du volume
Signes plus (+)Symbole de pile Symbole de pile
Désactivé
Activé
312
13
Avertissement
de pile faible Type de pile Activé/ Désactivé

Table of contents
Your hearing aids at a glance ..................................................... 2
Warnings....................................................................................6
SoundCore™ technology.......................................................... 11
Putting your hearing aids on your ears......................................12
Turning your hearingaids onando ........................................14
Battery information...................................................................15
Tinnitus masker ....................................................................... 18
Operating instructions..............................................................21
Using the telephone.................................................................26
Protecting your hearing aids .................................................... 29
Cleaning your hearing aids.......................................................30
Accessories.............................................................................. 34
Assistive listening devices.......................................................36
Troubleshooting guide .............................................................38
Information and explanation of symbols................................. 43
Compliance information........................................................... 45
Patient feedback...................................................................... 47
Additional notes.......................................................................48
Table des matières
Aperçu de vos instruments auditifs ......................................... 50
Avertissements ........................................................................ 54
Technologie SoundCoreMC........................................................60
Mise en place des instruments auditifs sur vos oreilles...........61
Mise en marche et arrêt de vos instruments auditifs .............. 63
Information sur la pile ..............................................................64
Masqueur d'acouphènes ........................................................ 67
Instructions d'utilisation.......................................................... 70
Utilisation du téléphone .......................................................... 77
Protection de vos instruments auditifs....................................80
Nettoyage de vos instruments auditifs.....................................81
Accessoires ..............................................................................86
Aides de suppléance à l'audition.............................................88
Guide de dépannage................................................................90
Information et explications sur
les symboles ............................................................................ 95
Information sur la conformité .................................................. 97
Commentaires du client ...........................................................99
Remarques supplémentaires................................................. 100

2 3
Your hearing aids at a glance
1 Earhook - your custom made earmold attaches
to your hearing aids using the earhook
2 Microphone - sound enters your hearing aids
through the microphones. Microphone shield -
protects microphones from dirt & debris
3 Push button - switches between listening
programs or changes the volume level,
depending on your customized tting
4 Rocker switch - controls the volume level
5 Battery door (on & o) - close the door to turn on
your hearing aids, open the door all the way to
turn o your hearing aid or to change the battery
6 Tubing - part of the earmold that attaches it to
the earhook
7 Earmold - allows the sound to pass from the
hearing aids to the ear and holds the hearing
aids in place
8 Slim tube - sound travels down the slim tube
to the ear canal
9 Dome - holds the slim tube in place in your
ear canal
10 Retention piece - helps prevent the dome and
slim tube from moving out of the ear canal
Stride M BTE hearing aids
2
3
2
5
1
6
7
2
3
2
5
8
9
10

4 5
Stride P Dura BTE hearing aids Stride P BTE hearing aids
2
3
2
5
2
3
2
5
1
6
7
8
9
10
2
3
2
4
5
2
3
2
4
5
1
6
7
8
9
10

6 7
Warnings
The intended use of hearing aids is to
amplify and transmit sound to the ears
and hereby compensate for impaired
hearing. The hearing aids (specially
programmed for each hearing loss) must
only be used by the intended person. They
should not be used by any other person as
they could damage hearing.
Hearing aids should only be used as
directed by your physician or hearing
healthcare professional.
Hearing aids will not restore normal
hearing and will not prevent or improve a
hearing impairment resulting from organic
conditions.
Do not use your hearing aids in explosion
hazard areas.
Allergic reactions to hearing aids are unlikely.
However, if you experience itching, redness,
soreness, inflammation or a burning
sensation in or around your ears, inform
your hearing healthcare professional and
contact your physician.
In the unlikely case that any parts remain
in the ear canal aer the removal of the
hearing aid, contact a physician immediately.
Remove your hearing aids for CT and MRI
scansor for other electromagnetic procedures.
Special care should be exercised in wearing
hearing aids when maximum sound
pressure levels exceed 132 decibels. There
may be a risk of impairing your remaining
hearing. Speak with your hearing healthcare
professional to ensure the maximum output
of your hearing aids is suitable for your
particular hearing loss.
Magnet and battery warnings
Never leave hearing aids, batteries or
magnets where small children and pets
can reach them. Never put hearing aids or
batteries in your mouth. If a hearing aid
or battery is swallowed, call a physician
immediately.

8 9
The magnet may aect some medical
devices or electronic systems. Always keep
the magnet (or the telephone equipped
with the magnet) at least 30 cm (12”) away
from pacemakers, credit cards or other
magnetically sensitive devices.
Precautions
The use of hearing aids is only part of
hearing rehabilitation; auditory training
and lip reading instruction may be required
as well.
In most cases, infrequent use of hearing
aids does not provide full benet. Once
you have become accustomed to your
hearing aids, wear your hearing aids
everyday all day.
Your hearing aids use the most modern
components to provide the best possible
sound quality in every listening situation.
However, communication devices such as
digital cell phones can create interference
(a buzzing sound) in hearing aids. If you
experience interference from a cell phone
being used close by, you can minimize this
interference in a number of ways. Switch
your hearing aids to another program, turn
your head in a dierent direction or locate
the cell phone and move away from it.
Too high distortion during dialing or
phoning may mean that the phone handset
is stressed by the magnet. To avoid any
damage, please move the magnet to
another place on the telephone receiver.
Note to hearing healthcare professional
Domes should never be tted on patients
with perforated eardrums, exposed middle
ear cavities, or surgically altered ear
canals. In the case of such a condition, we
recommend to use a customized earmold.
Labeling
The serial number and year of manufacture
are located inside the battery door.

10 11
Cell phone compatibility rating
Some hearing aid users have reported a buzzing
sound in their hearing aids when they are using
cell phones, indicating that the cell phone and
hearing aid may not be compatible. According
to the ANSI C63.19 standard (ANSI C63.19-
2011 American National Standard Methods of
Measurement of Compatibility Between Wireless
Communications Devices and Hearing Aids), the
compatibility of a particular hearing aid and cell
phone can be predicted by adding the rating for
the hearing aid immunity to the rating for the cell
phone emissions. For example, the sum of the
hearing aid rating of 4 (M4) and a telephone rating
of 3 (M3) would result in a combined rating of 7.
Any combined rating that equals at least 5 would
provide “normal use”; a combined rating of 6 or
greater would indicate “excellent performance.”
The immunity of this hearing aid is at least M4/
T4. The equipment performance measurements,
categories and system classications are based
upon the best information available but cannot
guarantee that all users will be satised.
Note: The performance of the individual
hearing aids may vary with individual cell
phones. Therefore, please try this hearing aid
with your cell phone or, if you are purchasing
a new phone, please be sure to try it with your
hearing aid prior to purchase. For additional
guidance, please ask your hearing healthcare
professional for the booklet entitled “Hearing
aid compatibility with digital wireless cell
phones.”
SoundCore™ technology
SoundCore includes four intelligent features
working together to understand your listening
environment making the fluid adjustments
needed so you can actively participate in
every conversation across every environment.
Whether sharing, laughing, debating,
commiserating, or simply being a great listener,
our intelligent SoundCore technology makes
conversations more enjoyable.

12 13
Putting your hearing aids on your ears
Your hearing aids may be color-coded with a
small dot on the battery door: red = right ear;
blue = le ear.
Hearing aids with earmolds
1. Hold the earmold between
your thumb and index
nger, with the opening
facing toward your ear
canal and the hearing aid
resting above your ear.
2. Carefully insert the
earmold in your ear. You
may need to twist it slightly
to the back. The earmold
should t into your ear
snugly and comfortably.
Gently pull down and back
on your earlobe to help
you insert the earmold into
your ear canal more easily.
3. Place the hearing aid over
the top of your ear.
1.
2.
3.
Hearing aids with domes
1. Place the hearing aid over
the top of your ear. The
slim tube should lie flush
against your head and
not stick out.
2. Hold the slim tube where
it attaches to the dome
and gently push the
dome into your ear canal.
3. Place the retention piece
in your ear so it rests
at the bottom of the
opening of your ear canal.
1.
3.
2.

14 15
Turning your hearingaids onando
The battery door acts as an on and o switch.
1. On: Close
the battery
door fully.
Note: It may
take ve
seconds
before the
hearing aid
turns on.
Your hearing
healthcare
professional
can increase
the start up
delay if required.
2. O: Open the battery door.
Note: When turning your hearing aid on and o
while it is on the ear, grasp the top and bottom
of the device with your index nger and thumb.
Use your thumb to open and close the battery
door.
1.
2. 2.
1.
Battery information
Low battery warning
Two long beeps indicate the hearing aid battery
is low. Aer the low battery warning, sounds
may not be as clear. This is normal and can be
xed by changing the batteries.
If you can’t hear the low battery warning, your
hearing healthcare professional can change its
pitch or loudness. If you prefer, it can be turned
o entirely.
Your hearing aids are designed to generate a
low battery warning every 30 minutes until you
change the batteries, but depending on the
condition of the batteries, they may die before
another low battery warning occurs. Therefore,
it is recommended that the batteries are
replaced as soon as possible once you hear
the low battery warning.

16 17
Replacing the battery
1. Gently swing
out the battery
door with your
ngernail.
2. Push the battery
with your thumb
and index nger
towards the open
side, and remove
or pull the
battery straight
out, depending
on your style of
hearing aid.
3. Insert the new
battery into
the battery
compartment
with the plus
(+) sign on the
battery facing the
same way as the
1. 1.
2. 2.
3. 3.
4. 4.
battery symbol on the battery door. This will
ensure that the battery door closes properly.
Note: If the battery is inserted incorrectly,
the hearing aid will not turn on.
4. Close the battery door.
Note: There is a tamper-proof battery door
option for these hearing aids. Please see your
hearing healthcare professional for further
information.
Caring for batteries
• Always discard batteries in a safe and
environmentally friendly way.
• To prolong battery life, remember to turn
your hearing aids o when not in use,
especially when asleep.
• Remove the batteries and keep the battery
door open while hearing aids are not being
worn, especially when asleep. This will allow
internal moisture to evaporate.

18 19
Tinnitus masker
Tinnitus masker uses broadband noise to
provide temporary relief of tinnitus.
Tinnitus masker warnings
The tinnitus masker is a broadband sound
generator. It provides a means of sound
enrichment therapy that can be used as
part of a personalized tinnitus management
program to provide temporary relief from
tinnitus.
The underlying principle of sound
enrichment is to provide supplementary
noise stimulation which can help defocus
your attention from your tinnitus and avoid
negative reactions. Sound enrichment,
coupled with instructional counseling, is an
established approach to managing tinnitus.
Air conduction hearing aids with the
tinnitus masker are to be tted by a hearing
healthcare professional familiar with the
diagnosis and management of tinnitus.
Should you develop any side eects
while using the tinnitus masker, such as
headaches, nausea, dizziness or heart
palpitations or experience a decrease
in auditory function such as decreased
loudness tolerance, worsening of tinnitus,
or speech not as clear, you should
discontinue use of the device and seek
medical attention.
The volume of the tinnitus masker can be
set to a level which could lead to permanent
hearing damage when used for a prolonged
period of time. Should the tinnitus masker
be set to such a level in your hearing aid,
your hearing healthcare professional will
advise you of the maximum amount of time
per day you should use the tinnitus masker.
The tinnitus masker should never be used
at uncomfortable levels.

20 21
Important information
The tinnitus masker generates sounds that are
used as part of your personalized temporary
tinnitus management program to provide
relief from tinnitus. It should always be
used as prescribed by a hearing healthcare
professional who is familiar with the diagnosis
and treatment of tinnitus.
Good health practice requires that a person
reporting tinnitus have a medical evaluation by
a licensed ear physician before using a sound
generator. The purpose of such an evaluation
is to ensure that medically treatable conditions,
which may be causing tinnitus, are identied
and treated prior to using a sound generator.
The tinnitus masker is intended for adults 18
years of age or older who have both hearing
loss and tinnitus.
Operating instructions
Your hearing aids may come with two controls
that allow you to further adjust them – a rocker
switch and a push button.
Rocker switch
The rocker switch on your hearing
aids is a volume control.
Volume control
• Press up to increase volume
• Press down to decrease volume
As you change the volume level, your hearing
aids will beep.
Volume setting Beeps
Suggested volume level 1 beep
Turning volume up short beep
Turning volume down short beep
Maximum volume level 2 beeps
Minimum volume level 2 beeps

22 23
Push button
The push button on your hearing
aids can be either a program
control, a volume control or a
combination of both.
Program control
If your push button is a program control, each
time you push the button, you will move to a
new hearing aid program.
Your hearing aids beep to indicate which
program you are in.
Program setting Beeps
Program 1 (e.g. automatic program) 1 beep
Program 2 (e.g. speech in noise) 2 beeps
Program 3 (e.g. easy-t/telephone) 3 beeps
Program 4 (e.g. music) 4 beeps
Easy-t/telephone short melody
DuoLink (if enabled) Opposite ear beeps
the same as side
being adjusted
Please see the front of this booklet for a listing
of your personalized programs.
Volume control
If your push button has been congured as
a volume control, either:
• Push the button on your right hearing aid
to increase the volume, and
• Push the button on your le hearing aid
to decrease the volume
or:
• Push the button to step through your volume
levels
As you change the volume control, your hearing
aids will beep.
Volume setting Beeps
Suggested volume level 1 beep
Turning volume up short beep
Turning volume down short beep
Maximum volume level 2 beeps
Minimum volume level 2 beeps

24 25
Program/volume control push button
If your hearing healthcare professional has
congured one hearing aid to be a program
control and the other hearing aid to be a volume
control:
• Push the button on your right / le
hearing aid to access your dierent
programs, and
• Push the button on your right / le
hearing aid to step through your volume
levels
Tinnitus masker
If your hearing healthcare professional has
congured both a tinnitus masker program and
a volume control, you can adjust the tinnitus
masker level while you are in the tinnitus masker
program. To adjust the noise level, either:
Rocker switch
• Push up on the rocker switch to increase
the tinnitus masker, and
• Push down on the rocker switch to
decrease the tinnitus masker
Push button (right/le)
• Push the button on your right hearing aid
to increase the tinnitus masker, and
• Push the button on your le hearing aid
to decrease the tinnitus masker
Push button (steps)
• Push the button to step through your
tinnitus masker volume levels
As you change the level, your hearing aids will
beep.
DuoLink
If DuoLink is enabled, when you change the
volume or program settings on one hearing aid,
the other one changes as well. DuoLink works
for both the push button and the rocker switch.
For example, if your push button is congured
as a program control and DuoLink is enabled,
when you push the button on one hearing aid,
the program will change on both hearing aids.

26 27
Using the telephone
Push button
Your hearing healthcare professional may have
set up a phone program on your hearing aids
that you can access using the push button or
optional remote control.
Easy-t
Your hearing aids may also have a telephone
feature, which automatically switches to a
dedicated telephone program when a receiver
is brought close to one of your hearing aids. You
will hear a short melody when you switch to the
easy-t program. When the receiver is moved
away from the hearing aid it will automatically
return to the previous listening program.
If your hearing aid doesn’t automatically switch
to the easy-t program when a receiver is held
to your ear, you may need to attach an easy-t
magnet to your telephone. The magnet is
designed to strengthen the magnetic eld
at the earpiece of the telephone.
To attach the optional magnet:
1. Clean the telephone receiver.
Hold the magnet near
the “listening end” of your
telephone receiver and release
it. The magnet will flip to the
appropriate side and seek
the optimal position on the
telephone receiver.
2. Place the double-sided tape
in this optimal position on
the telephone receiver.
3. Attach the magnet to the tape.
Your hearing healthcare
professional may also have set up a phone
program that you can access through your
optional remote control.
1.
2.
3.

28 29
Binaural Phone
The Binaural Phone feature allows you to hold
a phone to one ear and hear the sound clearly
in both ears. No accessories are required.
Binaural Phone is available in your hearing aids
through:
Push button
Easy-t
If your hearing aids are congured to work with
the wireless uDirect™or uStream streamers,
you might benet from a Bluetooth®hands-free
option. Refer to the uDirect or uStream user
guide for more information.
Protecting your hearing aids
• Open the battery door when not in use.
• Always remove your hearing aids when
using hair care products. The hearing aids
can become clogged and cease to function
properly.
• Do not wear your hearing aids in the bath or
shower or immerse them in water.
• If your hearing aids do become wet, do not
attempt to dry them in an oven or microwave.
Do not adjust any controls. Open the battery
doors immediately, and allow your hearing
aids to dry naturally for 24 hours.
• Protect your hearing aids from excessive heat
(hair dryer, vehicle glove box or dashboard).
• Ensure you do not twist or squeeze the wire
when your hearing aids are placed in their case.
• Regular use of a dehumidier, such as a
Dri-Aid kit, can help prevent corrosion and
prolong the life of your hearing aids.
• Do not drop your hearing aids or knock
them against hard surfaces.