Sontex Superaqua 1 User manual

Instruction for Use
Superaqua 1

2Instruction for use | Superaqua 1
Table of contents
1. Notice on this document 3
1.1 Scope of validity 3
1.2 Target groups 3
1.3 Storage of document 3
1.4 Further information 3
1.5 Symbols 4
2. Security 5
2.1 Personel qualication 5
2.2 Intended use 5
3. Scope of delivery, Transport, Storage, Cleaning, Tools 6
4. Device dimensions: Single Jet 7
4.1 Mounting of single jet water meter 7
5. Device dimensions: Multi jet measuring capsule 9
5.1 Mounting of measuring capsule 9
6. Device labelling 10
6.1 Display 11
6.2 Delivery mode 11
6.3 Switch to operating mode + radio activation 11
6.4 Radio activation during commissioning 11
6.5 Radio setting 12
6.6 Device display loop 12
6.7 Event and error messages 13
6.8 Battery life time 13
7. NFC interface 14
7.1 Data storage volume 14
7.1 High resolution mode 14
8. Standard Radio settings 15
8.1 Radio settings conguration 15
8.2 Radio connections 15
9. Technical data 15
10. Maintenance, disposal, return 16
11. Declaration of conformity 16

3Instruction for use | Superaqua 1
1. Notes to this document
This manual provides all the information required for the correct use of the equipment: From
product identication, installation and commissioning to troubleshooting, maintenance and
disposal.
1.1 Scope of validity
This documentation is valid for the Sontex Superaqua 1.
The case of specic details for Superaqua 1 will be explained as a note in the current man-
ual's different sections.
1.2 Target groups
This documentation is intended for the system operator and the installer.
1.3 Ablage des Dokuments
The system operator must ensure that this documentation is accessible to the responsi-
ble persons at all times. If the original document is lost, you can download an up-to-date
version of this document from our Extranet (https://extranet.sontex.ch/index/index.php/
downloads).
1.4 Further information
Links to further information can be found at www.sontex.ch.

4Instruction for use | Superaqua 1
1.5 Symbols
Symbol Signicance
DANGER!
Warning, the non-observance of which leads directly to death or
serious injury.
WARNING!
Warning, the non-observance of which may result in death or serious
injury.
CAUTION!
Warning, the non-observance of which may result in minor or
moderate injury.
NOTICE!
Warning, non-observance of which may result in damage to
property.
Reference
Information that is important for a specic topic or goal, but not
relevant to security.
Documentation
Reference to documentation.
Help
Help in case of problems.
Visual check
Check that the item is in order.
CE-Marking
The device meets the requirements of the European
directives 2014/32/EU (MID) and RED 2014/53/EU.
Disposal
This symbol indicates that electrical and electronic equipment must
be disposed of separately. Do not dispose of the water meter with
household waste.

5Instruction for use | Superaqua 1
2. Security
Improper installation, pressure tests, modications or incorrect
operation can cause personal injury and damage to property.
Pressure surges in the pipeline can damage the meter!
Existing air pockets falsify the measuring result.
 If the seal is damaged or removed, the water meter is no longer approved for legal metering
legal measurement.
 Before installation, check water meter for transport damage.
 Do not drop, never hold on to the protective cover or the counter.
 If the water meter has been dropped, it must not be installed again.
 Only use suitable lubricants for EPDM seals.
 Water meters may only be installed after a pressure test.
 Water meters may only be installed in pipelines that have already been leak-tested, rinsed and
must be well vented before commissioning.
 Ensure that the water meter is always fully lled with water.
2.1 Personnel qualication
The water meter may only be installed or replaced by qualied personnel for sanitary, heating and
air-conditioning technology.
2.2 Intended use
Water meters are used for recording the consumption of drinking water,
depending on the design for cold or hot water. Other applications that
differ from these specications must be approved in writing by Sontex
SA.
Water meters are exclusively intended for the above-mentioned
purpose. Any other use or modication of the water meters beyond this
purpose is considered improper and is not permitted.
Warranty only after proven compliance with these regulations and the
applicable technical rules.
 For the period of use, observe all valid national legal regulations
in particular the calibration regulations.
 During installation, observe all specications according to DIN EN 806 and DIN 1988, in
particular hygiene regulations and ambient temperatures.
 Observe the nominal operating conditions according to the type examination certicate and the
information on the devices.
 Keep these instructions with the measuring device.

6Instruction for use | Superaqua 1
3. Scope of delivery
Transport
Storage
Cleaning
Tool s
MB2
Single jet Measuring capsule

7Instruction for use | Superaqua 1
4. Dimension: Single jet
4.1 Mounting instruction for single jet water meter

8Instruction for use | Superaqua 1

9Instruction for use | Superaqua 1
5. Dimension: Multi jet measuring capsule
5.1 Mounting instruction for multi jet measuring capsule
D1: 75 mm
D2: 70 mm
H: von ca. 35 bis 62 mm

10 Instruction for use | Superaqua 1
Product or/and customer logo
NFC interface
Typ of product (SQ1S = single jet ; SQ1M = measuring capsule)
Year of calibration
MID Homologation N°
Pressure range
Part N°
Radio communication (Sontex 433 MHz, wM-Bus 868 MHz, LoRaWAN 868 MHz)
CE marking and test laboratory N°
MID-Measuring range class
Temperarure T30 or T90
Flow rate
Drinking water marking (country specic)
Producer address
ID and Serial N°
A
B
C
D
E
F
G
H
I
J
O
L
6. Device labelling
K
L
M
N
A
B
C
D
E
F
G
H
I
J
K
M
N
O

11Instruction for use | Superaqua 1
Radio actived
Battery warning symbol (device should be exchanged)
Flow (ashes at ow)
Current ow value (optional)
Main display (m3), cumulated consumption with 3 decimal places (Liter)
6.1 Display
A
B
C
D
E
6.2 Delivery mode
SLEEP mode is the regular delivery state of the meter. In this state, the meter is already
counting consumption, but radio transmission is not yet activated to save power during
transport until installation.
Note: The end customer/installer can be sure that the meter is a new device when the word
SLEEP is displayed. In SLEEP mode, the display ashes slowly (5 seconds). The counter is
initialized to zero when it comes out of Sleep mode.
6.3 Switching to the operating mode and activating the radio
Opening a water tap for a few seconds triggers the switchover of the water meter to the
operating mode. The device display changes and only then the radio is also started. A standard
minimum volume of 10 l is required (e.g. turn on the water tap completely for a short time), but
the value can be set.
When switching from SLEEP mode to operation mode, the commissioning date is set, the
volume is reset and the error log is deleted. The device can also be switched to operating mode
via the NFC interface using the Software Superprog on an Android or Windows device.
6.4 Radio activation during commissioning
If you have triggered the radio after installing the meter, you can use it to check the radio re-
ception. In the case of OMS, the device transmits the consumption data 24/7 with an interval of
30 seconds to 3 midnight overrun. With Sontex radio, the consumption data are called up. Only
then the counter goes into regular radio operation.
A
B
C
D
E

12 Instruction for use | Superaqua 1
6.5 Radio setting
If other transmission times and/or a different radio telegram are required, these can be
congured using an NFC read/write head or a NFC compatible smartphone and the Software
Superprog, see chapter "Radio settings conguration" . The water meter can also be pro-
grammed with other radio settings ex works on customer request.
6.6 Device display loop
Display Display time Example
10 s Consumption 36.214 m3
Current ow rate 15 l/h
3 s optional
Set day value 175 m3
Check number c85
Set day 01.01
Min. 1 s
(can be exten-
ded)
Firmware Version
1 s minimum Segment test all OFF
1 s minimum Segment test all ON
Depending on the delivered device conguration, the display runs through different contents.
Here is a typical example with the display of the set day value. The display of the "set day
value" can optionally be switched off using the Software Superprog as well as the display of
the "current ow rate".

13Instruction for use | Superaqua 1
6.7 Event and error messages
If an event or error occurs in the counter, this is indicated by a message on the display. The
display of the event message is included in the display loop for 1 second. The events 01 to 06
and 08 are additionally transmitted in the radio telegram.
6.8 Battery life time
To indicate the end of the device life, the battery warning symbol is activated in the display
(permanent display) and the error message Err 02 is set. This occurs in a time-controlled manner
when the "Time to battery warning symbol" stored in the device for this purpose has expired.
This warning symbol is also displayed in addition with error Err02 in the event of an unexpected
earlier voltage drop of the battery.
Attention. The device must be replaced
Overview of event and error messages
For various analyses it is very helpful to examine the chronological course of events. To make this possible, a rolling event
log with max. 10 entries is integrated in the water mete: If many temporary events occur in succession, older important
messages may fall out.
Code Message Actions Standard
LCD Display
Standard radio
information
Err01 Systeme error Replace device Yes Yes
Err02 Low battery Replace device Yes Yes
InF03 Manipulation Water meter no longer valid for billing No Yes
InF04 Radio error Check device Yes Yes
InF05 Pipe rupture Check pipe network Yes Yes
InF06 Leakage Check pipe network for leaks Yes Yes
InF07 Qmax-Error Check water meter and pipe network No No
InF08 Backow error Check water meter installation No Yes
InF10 No ow Check pipe network Yes Yes
Err09 End of device life reached Replace device Yes Yes

14 Instruction for use | Superaqua 1
7. NFC interface
The NFC interface is located above the display on the upper right side of the casing's top. The
interface is bidirectional, operates at a frequency of 13.57MHz and complies with ISO/IEC
15693. The maximum transmission rate that can be archived is 26 kbit/s.
The NFC chip on the water meter is designed to use energy detection. Power can only be
supplied by the NFC reader. So it remains completely powerless without the reader, the NFC
chip is passive. The NFC chip does not send a signal on its own.
The Software Superprog on an Android or Windows device can be used to congure the device
and switch it into operating mode.
There are 3 access rights:
 Consumer (read only)
 Installer (read and change settings)
 Verifier (read and change metrological parameters)
The installer password is 0x1234. The installer password can be changed or disabled
7.1 Volume stored data
The current volume is stored in the device every 15 minutes. The volume at the set day is also
stored in the device and displayed. At the beginning of a new month, the current volume value
is stored. The volume values of the last 15 months are saved.
7.2 High resolution mode
For the purpose of metrological verication of the meter by an approved laboratory, the con-
sumption display on the device can be changed to a high-resolution display for a maximum of
24 hours. Instead of the usual m3 , the display shows liters with a resolution of 0.001 liters. This
mode is indicated on the device display by the stylized word "HIGH". At the midnight transition
at the latest, the display is automatically reset to the standard m3display.

15Instruction for use | Superaqua 1
8. Standard radio settings
Term OMS settings
Encryption Mode 5
AES128 key Individual
wM-Bus OMS short telegram
wM-Bus transmission mode T1
Radio calendar Mo-Su, 0.00 to 23.59, Jan-Dec.
Transmission interval 2 Min.
End of device life reached (D/Ö) No
Display ow rate Yes
Leackage Yes
8.1 Radio settings conguration
To congure the radio settings you can use the parameterization software Superprog. You will
nd instructions for setting the radio parameters in the help menu of the Superprog software.
8.2 Radio connections
Sontex Radio
Frequency: 433 MHz, bidirectional, transmission power: 10 dBm (10 mW)
wM-Bus OMS
Frequency: 868 MHz, unidirectional, Mode 5 or 7, Radio telegram C1 or T1, transmission power: 14 dBm (25 mW)
LoRaWAN
Frequency: 868 MHz, bidirectional, transmission power: 14 dBm (25 mW)
9. Technical data
Dimension  Single Jet
lenght L
height H
 Multi-Jets measuring capsule
Diameter D1
Diameter D2
height H
80, 110, 115, 130, or 165 mm
approx. 52 mm
75 mm
70 mm
from 35 to 62 mm
Measurement Approved temperature Cold water
Approved temperature Warm water
 Volume measurement cycle at nominal ow
+0.1°C ... +50°C
+0.1°C ... +90°C
0.5 seconds
Digital Register Environment class
Mechanics
Electronics
Battery protection class
Protection class
Operating temperature
Storage and transport temperature
B
M1
E1
III
IP68 (4 weeks under 1m water)
5...55°C
-10...60°C (dry environment)
Display & Display Units LCD
Volume resolution (display)
Volume
Flow
Flow symbol (flashes when there is flow)
Battery status
Radio
8 digits
0.001
m3
l/h
Power Supply Lithium Battery (< 1 g) 3 VDC up to 15 years

16 Instruction for use | Superaqua 1
10. Maintenance, disposal, return
The water meter is maintenance free
Disposal
Dispose of the water meter in accordance with the applicable local environmental and
disposal regulations.
For electronic water meters that contain electronics and a lithium battery:
 Never dispose of the devices in household waste.
 If required ask for test certificates for the batteries used from Sontex SA.
 Store lithium batteries protected from moisture, do not heat above 100 °C or throw into fire.
 Do not short-circuit, open, damage or charge lithium batteries.
 Always keep lithium batteries out of the reach of children.
Return
Send water meters with the goods return form exclusively in suitable packaging to the supplier
(distributor).
https://sontex.ch/wp-content/uploads/2019/10/sontex-product-return-form-en.pdf
11. Declaration of Conformity
Sontex hereby declares that the Superaqua SQ1S or SQ1M
complies with MID 2014/32/EU and RED 2014/53EU.
The full text of the EU Declaration of Conformity is available at the
following link:

17Instruction for use | Superaqua 1

Sontex SA
Rue de la Gare 27
CH-2605 Sonceboz
Tel. [phone]
[email protected] www.sontex.ch
21/06
Technical support
For technical support contact your local Sontex agent or Sontex SA directly.
Hotline Sontex:
[e-mail]
[phone]
Technical modications subject to change without notice