Starkey RIC User manual

Made for iPhone®RIC and BTE
(Receiver-In-Canal)
(Behind-The-Ear)
OPERATIONS MANUAL

Table of Contents
Overview
RIC 13 Overview 4
BTE 13 Overview 6
Preparation
Batteries/Battery Indicators 8–13
RIC 13 Insertion and Removal 14
BTE 13 Insertion and Removal 16
Instant Fit Earbud or Custom Eartip for BTE 18
Operation
On & Off 21
Adjusting Your Hearing System 21
Pairing with an iOS Device 22
Telephone Use 27
Hearing System Care
Instrument Care 28
Hear Clear Receiver Wax Guards 29
Standard Tubing/Thin Tubing 30–33
Service and Repair 33
Troubleshooting Guide 34
Tips for Better Communication 35
Safety Information 38
FDA Information 40
FCC Information 44
Made for iPhone RIC and BTE, and TruLink
are compatible with iPhone 6, iPhone 6 Plus,
iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s,
iPad Air, iPad Air 2, iPad (4th generation),
iPad mini with Retina display, iPad mini, iPad
mini 3, and iPod touch (5th generation).

4 5
Made for iPhone RIC 13 OverviewMade for iPhone RIC 13 Overview
Features, Controls and Identification
Your RIC hearing system controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Battery Compartment,
Location of serial number
(inside battery compartment)
6. Retention Lock
7. Location of manufacturer’s name and
model name
8. Location of left/right side
receiver indicator
9. Instant Fit Earbud
10. Location of left/right side device indicator
11. Custom Earmold (optional)
12. RIC Custom Power Earmold (optional)
11
12
42
13
6
9
5
7
8
10

6 7
Made for iPhone BTE 13 OverviewMade for iPhone BTE 13 Overview
Features, Controls and Identification
Your BTE hearing system
controls include:
1. Hearing Instrument
2. Earhook
3. Microphones
4. Push Button (memory control)
5. Battery Compartment,
Location of serial number
(inside battery compartment)
6. Location of left/right side indicator
7. Location of manufacturer’s name
and model name
Comfort Fit Solutions:
8. Standard Earmold with tubing
9. Universal thin tube with
Instant Fit Earbud
10. Universal thin tube with
Custom Eartip 10
9
8
1
4
2
3
6
7
Serial Number
00-000000
5

8 9
PreparationPreparation
Batteries
Your hearing system uses a battery as its
power source. This battery size can be
identified by the orange (13) color code on
the packaging.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and
remove the old battery.
3. Remove the tab from the new battery.
4. Line up the battery’s “+” sign (flat side
of the battery) with the “+” on the
battery door.
5. Close the battery door.
RIC 13
3
1 2
4
5

10 11
PreparationPreparation
3
1 2
4
5
BTE 13 Battery Indicators
An indicator will sound when the battery
voltage is low. You have approximately
30 minutes* to replace the battery. An
indicator may also sound just before the
battery stops working.
* Actual time between low battery indicator and shutdown
will vary depending on environmental noise levels and
battery brand.

12 13
PreparationPreparation
Helpful Hints
• NEVER FORCE THE BATTERY
DOOR SHUT. This could result in
serious damage. If the door will
not close securely, check that the
battery is inserted correctly.
• Do not open the battery door too far
or damage is likely to occur.
• Dispose of used batteries
immediately in the proper
waste or recycling container.
• Batteries vary in size and
performance. Your hearing care
professional is your best source for
lifespan estimates and verification
that you are using the proper size
and type.
Warnings
Batteries are dangerous if swallowed.
To help prevent the accidental
ingestion of batteries:
Keep out of reach of children
and pets
Check your medications before
taking them – batteries have
been mistaken for pills
Never put batteries in your
mouth, as they can easily be
swallowed
National Button Battery Ingestion
Hotline: [phone]

14 15
PreparationPreparation
RIC 13 Insertion and Removal
To insert the earbud or earmold:
1. Hold the cable at the bend in front
of the receiver with your thumb and
forefinger. Gently insert the receiver
into your ear canal (Fig. 1).
2. Wrap the hearing instrument over the
top of your ear, carefully placing it
behind your ear (Fig. 2).
3. Place the retention lock inside the bowl
of your ear (Fig. 3).
To remove the earbud or earmold:
1. Remove the retention lock from the
bowl of your ear.
2. Remove the hearing instrument from
behind your ear.
3. Grasp the receiver with your thumb
and forefinger. Gently pull out of your
ear canal. Do not pull with the hearing
instrument case as this may damage
the connection.
Figure 1 Figure 2
Figure 3

16 17
PreparationPreparation
BTE 13 Insertion and Removal
To insert the Custom Earmold:
1. Hold the Custom Earmold with your
thumb and forefinger on the outer side
near the tubing (Fig. 1).
2. Tilt your hand slightly forward and
gently insert the canal tip of the Custom
Earmold into your ear canal (Fig. 2).
3. Rotate the Custom Earmold backward
(Fig. 2).
4. Softly press the Custom Earmold into
place with your fingertip (Fig. 3).
5. Carefully place the BTE behind your
ear wrapping the earhook over the top
of your ear (Fig. 4).
To remove the Custom Earmold:
Take the instrument from behind your ear
and gently pull the Custom Earmold outward.
Pulling lightly down on the earlobe may help
loosen the Custom Earmold as it is removed.
Figure 1 Figure 2
Figure 3 Figure 4

18 19
PreparationPreparation
Instant Fit Earbud or
Custom Eartip for BTE 13
To insert the Instant Fit Earbud or
Custom Eartip:
1. Insert the Instant Fit Earbud/Custom
Eartip into your ear canal (Fig. 1).
2. Gently wrap the BTE over your ear
until it rests securely behind your ear
(Fig. 2).
3. Place the lock in the concha bowl of
your ear (Fig. 3).
To remove the Instant Fit Earbud or
Custom Eartip:
1. Remove the lock from the concha bowl
of your ear.
2. Remove the hearing instrument from
behind your ear.
3. Gently grasp the tubing at the opening
of the ear canal and pull outward.
Figure 3
Figure 1 Figure 2