Sunrise Medical Sterling SAPPHIRE LS2 User manual

Owner’s Manual
SAPPHIRE LS²
ENGLISH
4 Wheel Scooter
Nithsdale
Wheelchairs

Iss 1.
How to use this manual
Sunrise Medical Limited want you to get the best out of your scooter. This
Owner’s Manual will familiarise you with the scooter and its features. It
contains guidance on everyday usage and general care in addition to
information on the high quality standards which we adhere to and details
about the warranty.
Your scooter will reach you in excellent condition having been personally
inspected before leaving our premises. By following the guidelines for
maintenance on page 29 your scooter will maintain its rst class condition
and give you years of complete reliability and satisfaction.
Note: Sunrise Medical Limited will later be referred to as “we” in this
document.
How to use this manual
Nithsdale
Wheelchairs
Nithsdale Wheelchairs

Iss 1.
Contents
Introduction page 1
General warnings page 2
Quick Start Guide page 3 - 4
Features page 5
Getting On and Off your scooter page 6
Tiller Control Functions page 7 - 8
Freewheel Mechanism page 9
Seat Removal and Adjustment page 10
Tiller Adjustment and Battery Removal page 11
Batteries and Charging page 12 - 13
Guidance for Safe Operation and Use page 14 - 18
Battery and Charging Information page 19 - 21
General Warnings page 22 - 25
EMC (EMI) warnings page 26 - 27
Specications page28
Routine Maintenance page 29
Service History page 30
Trouble Shooting page 31 - 32
Guarantee page 33
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Iss 1.
With over 30 years experience, we are one of the longest established mobility
equipment manufacturers in the UK. All of our Scooters, Wheelchairs and Power
Chairs undergo rigorous tests to ensure they meet our requirements for comfort,
safety and durability.
Our success is based on the strong traditions of quality, value for money and
genuinely caring for our customers. We pride ourselves not only on designing
and building the most innovative products but also on our commitment to offer an
excellent standard of customer service both during and after sale.
Before using your scooter please read this manual carefully. It will provide you
with all the information you will require. However, if you have any queries about
the use, maintenance or safety of your scooter please contact your local dealer. If
you have any other questions please write to the address below.
The scooter is classied as a category B vehicle under the European wheelchair
standard EN 12184.
It is intended for the use of people of all ages who may have difculty walking
distances or for periods of time. It is ideal for outdoor use and suitable for users up to
150kg in weight, 330lbs. Differing user weights can cause performance variation.
Maximum user weight tested using a 150kg test dummy.
The scooter is designed to be driven on footpaths and to cross roads.
It has been manufactured to comply with the requirements of the
Medical Device Directive 93/42/EEC, the radio interference requirements of EEC
Directive 89/336/EEC and the battery charger requirements of EEC Directive
73/23/EEC and
89/336/EEC. Electro Magnetic elds, such as those emitted by shop alarms
may be disturbed by use of the scooter. The function of the scooter may also be
disturbed by Electro Magnetic elds emitted by shop alarms.
We are dedicated to providing products of exacting quality that conform fully
and reliably to the requirements of their intended use. We are BS/EN ISO
9001 accredited which is the internationally recognised standard for quality
management systems. This approval ensures we provide quality in all areas of
our business from development through to nal delivery. Should you require any
further assistance then please contact your local dealer.
CUSTOMER SERVICES
SUNRISE MEDICAL LIMITED
SUNRISE BUSINESS PARK
HIGH STREET WOLLASTON
WEST MIDLANDS DY8 4PS
ENGLAND
International Telephone [phone] Fax [phone]
E-Mail: [email protected]
Introduction
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2Iss 1.
GENERAL WARNINGS
DO NOT OPERATE THE SCOOTER BEFORE READING AND
UNDERSTANDING THIS INSTRUCTION MANUAL.
IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE INSTRUCTIONS,
OR ANY OF THE CAUTIONS AND WARNINGS, PLEASE CONSULT YOUR
HEALTHCARE PROFESSIONAL, DEALER OR RELEVANT TECHNICAL
PERSONNEL.
FAILURE TO FULLY UNDERSTAND THE SCOOTER OPERATION MAY
RESULT IN AN UNEXPECTED RESPONSE FROM THE EQUIPMENT WHICH
CAN IN TURN LEAD TO POSSIBLE INJURY OR DAMAGE.
NOTES
Warning and Caution notices used in this manual, apply to hazards and unsafe
practices that could result in personal injury or damage to property.
WARNING
We supply an extensive range of mobility scooters to meet the varying needs of
individual users. It is the responsibility of the individual user and their healthcare
advisor qualied in making such choices, to decide which scooter is suitable for
the user’s intended purpose.
With regards to restraints, seat positioning straps, posture correction or other
positional aids and accessories, it is the obligation of the qualied healthcare
professional in conjunction with the dealer to ensure the suitability of such
equipment for the safe operation of the scooter.
Serious injury can occur in the event of a fall from a mobility scooter.
We DO NOT RECOMMEND that a scooter user is transported in any type of
vehicle when seated in the scooter.
At this time, there are no approved Tie-down Systems for the transportation of a
user in ANY moving vehicle whilst seated in a scooter.
It is our opinion that users of mobility scooters should be transferred into the
appropriate vehicle seating system and use should be made of the restraints
available to the auto industry.
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Iss 1.
Quick Start Guide
Assembly
When lifting always keep the back straight, bend the knees and use the
lifting handles provided.
Set the tiller by rotating the tiller adjustment knob anti-clockwise to release the
tiller locking mechanism. Move the tiller to the desired position and rotate the
tiller adjustment knob clockwise to lock the tiller.
Place the basket on the bracket on the front of the tiller.
Adjust the seat to the desired height by removing the seat post pin and sliding
the seat post up or down. Fully reinsert the pin then lift the seat onto the seat
post and press down to ensure it is fully engaged.
Battery Charging
The battery MUST be charged for 12 hours before rst use. Do not be tempted
to use the scooter unless the battery has been fully charged as failure to do this
will result in battery damage.
Connect the battery charger to the mains supply and the charging socket
located on the left hand side of the tiller fascia panel. Switch on the mains
supply and then switch on the battery charger. RED Light = Power On,
YELLOW Light = Charging and GREEN Light = Charge Complete. Charge the
scooter overnight after each use to maintain battery condition (Approx. cost
0.20 euros, 15 pence).
If you are in any doubt then please turn to pages 12 and 13 of this manual.
Typical Use
Designed for use on footpaths, for crossing roads and shopping. It should not
be driven through mud, water, snow, sand, loose gravel, long grass or any other
unsound surfaces.
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4Iss 1.
Quick Start Guide
Control Functions
Your scooter is equipped with the following features that can be found on the
tiller fascia panel:
On/ Off Switch, Battery Gauge, Battery Charging Socket, Speed Control “Min to
Max”, Front / Rear Light, Horn and Directional Control Levers.
If you have not used or owned a scooter before you MUST read the Owner’s
Manual carefully to fully understand the controls and safety warnings.
If you are in any doubt of their functions then please turn to pages 7 and 8 of
this manual.
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Iss 1.
Features
Fig. 1
SEATING
Page 10
WIDTH ADJUSTABLE
ARMRESTS
Page 10
TILLER FASCIA PANEL
Page 7 - 8
ADJUSTABLE
TILLER
Page 11
BATTERIES
Page 12 - 13 & 19 - 21
FREEWHEEL
LEVER
Page 9
LIGHTS
Page 7
TYRES
Page 18 and 29
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Getting on and off your scooter
Getting on to your scooter
1. Ensure that the key switch is
turned to the off position (Photo
6.1).
2. Push forward the seat swivel lever
located under the seat on the
right-hand side and rotate the seat
to face you (Photo 6.2).
3. Put the armrests into the fully
down position and use them to
steady yourself as you gently
lower yourself into the seat (Photo
6.3).
4. Push forward the seat swivel lever
and gently swivel the seat to face
forward (Photo 6.4).
5. Ensure that both feet are placed
rmly on the oorboard of the
scooter and the seat is secure
(Photo 6.5).
Getting off your scooter
1. Bring your scooter to a stop and
turn the key switch to off .
2. Push forward the seat swivel lever
located under the seat on the
right-hand side and rotate the seat
90 degrees to exit (Photo 6.2).
3. Put BOTH feet on the ground and
gently leave the seat using the
arm rests to assist you out of the
chair (Photo 6.3).
Photo 6.1
Photo 6.2
Photo 6.3
Photo 6.4
Photo 6.5
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Tiller control functions
Handle
Bars
Throttle
Control
Lever
Hand Controls
All of the drive controls for the scooter are to be found on the Tiller Control Box
(Photo 7.1).
The Preset Speed Knob
Turning this knob to the left, “MIN”, reduces your available maximum speed. Turn-
ing it to the right, “MAX”, increases the available maximum speed.
The Battery Gauge
This gives an approximation of battery charge and is illuminated for clarity.
The gauge is “RED” empty, to “YELLOW” charge required, to “GREEN” charged.
As the scooter moves over differing terrain, the Battery Gauge will dip up and
down, this is normal. For a more accurate indication, stop the scooter and note
the reading. In cold, damp weather the gauge will dip more often as the capacity
and efciency of all batteries drops in such conditions.
TIP: If your battery gauge has gone into the “RED” section you can increase
your remaining range by reducing your maximum speed. Remember you MUST
charge your battery overnight as soon as you can to prevent battery damage.
Operating the Lights
The lights are operated by pressing the blue button on the front fascia panel.
Press the button once to illuminate the lights, press the button again to switch the
lights off. Switch the lights on to make yourself more visible in low levels of light,
day or night.
Pre-set
Speed
Knob
Battery
Gauge
Light
Switch
Horn
Button
Photo 7.1
On-Off
Key
Throttle
Control
Lever
Battery
Charging
Socket
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8Iss 1.
Tiller control functions
Throttle Lever
The throttle lever offers nger-tip control of your scooter.
It controls the speed as well as forward and reverse motion.
To move the scooter in a FORWARD motion PUSH the RIGHT
lever with the RIGHT THUMB (Photo 8.1).
To move the scooter in a REVERSE motion PUSH the LEFT
lever with the LEFT THUMB (Photo 8.2). The lever will return
by itself when released and the scooter will slow to a stop.
The more you move the lever, the more your speed increases
up to its preset maximum.
Horn Button
Pressing the yellow Horn button operates an audible warning
sound. Use this function to warn pedestrians of your presence
when necessary (Photo 8.3).
Key Switch
The key switch switches the scooter ON and OFF.
Please note that it can’t be removed when it is in the ON
position (Photo 8.4.).
Make sure that this switch is in the OFF position BEFORE
getting on or off the scooter. Remove the key to make sure the
scooter is OFF (Photo 8.5).
Turning the key to OFF whilst driving will cause the scooter
to stop very abruptly. This is not recommended except in
emergency stop, as continual use of this function could result
in damage to the scooter.
Off Board Charging Socket
The socket to connect the off-board charger is located on the
left-hand side of the tiller fascia panel (Photo 8.6).
To use the socket, swivel the plastic cover to the left or right,
to reveal the socket connections. The charger output plug can
now be connected ready to accept charge current from the
battery charger.
After use, ensure that the plastic swivel cover is rotated back
into place. This action helps prevent water from entering the
socket connections.
WARNING.
Do not attempt to charge your scooter outdoors or
in damp/wet conditions. Failure to comply with this
instructionmayleadtoashock/rehazard.
Photo 8.1
Photo 8.2
Photo 8.3
Photo 8.4
Photo 8.5
Photo 8.6
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Iss 1.
Freewheel mechanism
A freewheel device disengages the power
drive to allow manual operation (i.e. the
scooter can be pushed at a walking pace).
The freewheel is selected by pushing
BACKWARD the lever that is located on
the left-hand side of the scooter rear panel.
Once freewheel has been selected, the
electronic drive control system is disabled
to prevent driving. This is a safety feature
to prevent you driving the scooter with the
parking brake disengaged (Photo 9.1).
To turn off the freewheel and engage the
motor, simply push the lever FORWARDS
(Photo 9.2).
WARNING:
Use extreme caution in the freewheel
mode, especially on slopes/inclines.
Letting go of your scooter whilst it is in
freewheel, can cause the scooter to roll
unexpectedly.
ALWAYS re-engage the freewheel device
after use, failure to do so may result in
injury.
Freewheel Mechanism
Photo 9.2
Photo 9.1
Nithsdale
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10 Iss 1.
Seat Adjustment
To adjust seat height, remove the seat as
described below.
1. Hold the top of the seat post and remove the
seat post pin (Photo 10.5).
2. Move the seat post to the new position and
ret the seat pin (Photo 10.6).
3. Ret the seat.
Seat Removal and Adjustment
Removing the Seat
Please note that these instructions are to be
used as a guide only.
1. Lift armrests upwards for ease of access
(Photo 10.1) .
2. Stand behind seat and fold the backrest down
(Photo 10.2).
3. Grasp the seat base and keeping a rm grip,
lift the seat vertically, keeping your back
straight. Bend knees if required (Photo 10.3).
4. Place seat at desired location for stowage,
keeping back posture straight at all times,
bend knees where required (Photo 10.4).
Note: Exercise caution when lifting the seat
Armrest Adjustment
The width of the armrests can be adjusted by
loosening the two thumbwheel knobs located
under the seat base, moving the armrests
to the desired position and re-tightening the
thumbwheel knobs (Photo 10.7).
Photo 10.2
Photo 10.4
Photo 10.3
Photo 10.6
Photo 10.5
Photo 10.1
Photo 10.7
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Iss 1.
Tiller Adjustment and Battery Removal
Tiller Adjustment
The scooter features an adjustable tiller which
allows you to lock the tiller in the most comfortable
driving position. This feature also lets you fold the
tiller down fully for stowage.
The tiller adjusting knob is located on the lower
right-hand side of the tiller.
1. Support the tiller with your left-hand.
2. Rotate the adjusting knob anti-clockwise to
release the adjustment mechanism (Photo
11.1).
3. Move the tiller to the desired location.
4. Rotate the adjusting knob clockwise to lock the
tiller in position (Photo 11.2).
Battery Access
It is important to remove the seat rst to allow
better access to the batteries.
1. Lift the rear of the battery cover using the two
tabs provided (Photo 11.3).
2. Pull the battery cover forwards onto the foot
board (Photo 11.4).
Batteries should only be replaced by a qualied
service engineer. Please contact your local dealer.
Photo 11.4
Photo 11.3
Photo 11.2
Photo 11.1
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12 Iss 1.
Off Board Battery Charger
Your scooter is supplied with an off-board charging
facility (Photo 12.1). Please note that only chargers
with a capacity of minimum 3.0 Amps and maximum
of 6.0 Amps supplied by your local authorised dealer
should be used.
1. Switch your scooter off at the key switch.
2. Swivel the charge connector cover located on the
Tiller Fascia Panel and connect the charger (Photo
12.2).
3. Ensure that the charger plug is dry and intact
before connecting it to the mains and switching
it on.
4. A reset button is located on the right-hand side of
the battery cover. Please check that the button is
pressed in (Photo 12.3).
Note:
The charger is capable of charging from 230V
or 110V by sliding the red tab on the end of the
charger to the required setting using a small
screwdriver. This setting is factory set to 230V.
The 5 Amp, off-board charger has 3 possible
indications (Photo 12.4):
1. RED = Charger is On.
2. YELLOW = Charging.
3. GREEN = Fully Charged.
Ensure the scooter is switched off before commencing
the charging process.
After charging, always swivel the charging socket
cover back into place. This helps prevent water getting
into the socket (Photo 12.5).
Please note that the scooter has a safety circuit to
prevent it from being driven off during charging. If
your scooter fails to respond to normal control after a
charging period, please check that the battery charger
has been completely disconnected from the scooter.
Batteries and charging
Photo 12.5
Photo 12.4
Photo 12.3
Photo 12.2
Photo 12.1
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Batteries and charging
The off-board charger must be kept dry in temperatures between -25°C and
40°C and not be subjected to mechanical damage.
In all cases, the charger must only be repaired by an authorised dealer.
! WARNING !
NO SMOKING OR NAKED FLAMES WHEN CHARGING BATTERIES.
DON’T TOUCH BATTERY PACK TERMINALS WITH METAL OBJECTS.
ONLY USE APPROVED REPLACEMENT BATTERIES.
IF DAMAGE TO BATTERIES OR BATTERY COVER IS EVIDENT,
CONTACT YOUR LOCAL DEALER IMMEDIATELY - DO NOT ATTEMPT
TO SERVICE THE BATTERIES.
! DEALER WARNING !
REMOVE METALLIC JEWELLERY WHEN WORKING WITH BATTERIES.
WEAR GLOVES AND GOGGLES IF MOVING LEAKING BATTERIES.
REPLACE DAMAGED OR LEAKING BATTERIES IMMEDIATELY.
ONLY USE APPROVED REPLACEMENT BATTERIES.
Fuses
There is a reset button as described previously. If a fault occurs, the button will
pop out. Switch the scooter off, press the button in and switch the scooter back
on.
There is a 125A fuse tted to the positive terminal of each battery. These fuses
must be replaced by an authorised service agent.
There is also a 10A cartridge fuse tted on the charger and a fuse in the mains
plug of the battery charger. If this blows, switch off at the mains, remove the plug
and replace the blown fuse with a new fuse of the same value (Photo 13.1).
Photo 13.1
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14 Iss 1.
Guidance for safe operation and use
Basic Driving
Caution!
It is advisable that during the rst few sessions of operating your scooter that the area
around you is clear of obstacles and pedestrians.
Before operating your scooter, ensure the seat height and position has been adjusted to
your satisfaction and the tiller angle has been set for optimum safety and comfort.
Please see the “General Warnings”, “Getting on Your Scooter” and “Tiller Adjustment”
sections in this handbook.
1. Make sure you are properly seated on the scooter and that the Speed Control knob
is turned fully to the left, towards “MIN”.
2. Turn the key switch to the “ON” position.
3. On the tiller, use the throttle lever as described earlier. You will gently accelerate.
Release and you will gently stop. Practice these two basic functions until you get
used to them.
4. Steering the scooter is easy and logical. Be sure to remember to allow enough
clearance when turning corners so that the rear wheels clear any obstacle.
5. Shortcutting a pavement corner can cause the back wheel to go off the pavement,
causing problems if the corner is very rough. Avoid this at all times by steering an
exaggerated curve around the obstacle.
6. When steering in a tight spot, such as entering a doorway or when turning around,
stop the scooter and turn the handlebar to where you want to go, then apply power
gently. This will make the scooter turn very sharply. It is also recommended that the
preset speed is set to a slower setting to aid control in tight spots.
7. Reversing requires attention - exercise caution when reversing especially down
slopes.
When reversing, always turn the handlebars in the opposite direction to the way you
want to go.
The more you operate the throttle lever, the faster you will go.
Reverse speed is 50% slower than forward speed. If the scooter does not move
in reverse, carefully turn the speed control knob clockwise until the scooter moves
gently backwards.
Important:
To preserve battery power there is a “sleep timer” feature built into the controller.
Should the scooter be left ON, but not operated for 15 minutes the scooter will go
into “sleep mode”. To reset this, switch the scooter OFF and then back ON again.
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15
Iss 1.
Guidance for safe operation and use
Hill climbing
This scooter has been tested to climb
an incline of no more than 10° with a
maximum user weight of up to 150kg
(330 lbs) (Photo 15.1). Do not attempt to
climb inclines in excess of this.
Always reduce your speed to the
minimum setting. Do not reverse down
hills in excess of 8°and always use
extreme caution when reversing down
hills.
Do not attempt to drive along with the
wheels at different levels, e.g. along the
footpath and road simultaneously.
Hill climbing capability and distance
travelled between battery charges will be
adversely affected by such things as:
1. The weight of the user.
2. Terrain (e.g., grass or gravel).
3. Steepness of hills.
4. Level of charge and the age of the
batteries.
5. Extremes of temperature.
6. Use and weight of accessories.
Travelling across slopes
Care should be taken traversing across a
slope. Do not traverse across the face of
a slope, in excess of 10° (Photo 15.2).
Note: Where possible always travel
up or down hills or ramps
directly facing the slope of the
hill.
Do not traverse across the
face of a slope in excess of
10°. Disregard of this advice
could result in your scooter
tipping.
Please note that lap belts must
onlybeobtainedandttedby
an authorised dealer and used
according to the advice of your
healthcare professional.
Photo 15.2
Photo 15.1
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16 Iss 1.
Guidance for safe operation and use
Emergency Braking
In the unlikely event of an unwanted movement of the scooter or other emergency,
switching off the key switch will bring the scooter to a stop.
Though very effective, emergency braking is extremely abrupt and must never be used
under normal circumstances.
Letting go of the throttle lever will slow the scooter to a controlled stop.
Switching off
The scooter must always be switched off at the key switch.
When the scooter is stowed or not in use for a long period of time, always charge the
batteries for 12 hours and then disconnect the battery pack before storing. If the scooter
is to be stored for a long period of time, remove the fully charged battery packs and
store out of freezing conditions i.e.greater than 0°C.
Braking
To bring the scooter to a standstill simply let go
of the throttle control lever (Photo 16.1).
Remember to keep both of your hands on the
handlebars whilst the scooter is braking.
Two types of braking are used.
(a) Automatic regenerative braking, which slows
the scooter to a stop.
(b) Automatic braking which will operate a
couple of seconds after releasing the control
lever and holds the scooter in position, even
if you are on a hill.
Note: Automatic braking is not
instantaneous and will engage
within 1/2 a wheel turn once the
scooter has stopped.
Use on the footpath
When using your scooter on the footpath always be aware
of pedestrians and situations which might require extra
care. For example, young children and pets. Remember,
especially when driving in public places, to drive with caution
and regard for others at all times. When manoeuvring in
conned areas, including shops, ensure the minimum speed
is selected (Photo 16.2). If you leave your scooter outside
a shop ensure that it does not obstruct the footpath or
vehicular access.
Always switch off and take your key with you.
Photo 16.2
Photo 16.1
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Crossing roads
Your scooter is not capable of mounting
and dismounting kerbs and other
obstacles in excess of 3” (76mm) (Photo
17.1). Always use pedestrian crossings
or drop downs. Be aware that some drop
downs may be entrances to driveways.
Use caution if this is the case.
Remember before crossing the road,
drive forwards and position the scooter
at 90° to the road, stopping about 30
- 60cm (1 - 2 feet) away from the edge of
the footpath (Photo 17.2). Check that it is
clear to cross. Select a medium to high
speed setting and when safe to do so,
drive across without stopping.
Note: Heavier users will require
higher speed settings.
Low speed settings are
recommended when travelling
down hill, particularly in
reverse. Also, reduce your
speed when turning corners.
Theanti-tipdevicestted
to the scooter must not be
removed.
Guidance for safe operation and use
Use of mobile phones
Mobile telephones or two way radio
devices must not be used while operating
the vehicle.
Use of mobile phones or two way
radios can cause excessively strong
electromagnetic elds. This may interfere
with the vehicle’s electronic systems.
If mobile phones or mobile radios are
required to be used, the vehicle must be
brought to a halt and the power turned off
before any such device is used.
Turning corners
Always reduce your speed when
turning corners, particularly when
travelling downhill. Disregard of this
advice could lead to your scooter
tipping over.
Photo 17.1
Photo 17.2
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