SWAGTRON EB-12 User manual

USER MANUAL
In order to continue serving our customers and providing the best products, our product information including our user manuals
may receive updates from time to time. Please check our website for the latest user manuals and product materials.
Ver. 1.0 3/29/19
EB-12

PROTECT YOUR DOME
HELMETS SAVE LIVES
Helmets can reduce 85% of critical head injuries.
Elbow pads can reduce 82% of elbow injuries.
Knee pads can reduce 32% of knee injuries.
From https://www.ncbi.nlm.nih.gov/pubmed/2716781
Always wear proper protective gear when riding. This includes knee and elbow pads and an age-appropriate
helmet.
• Helmets should t comfortably and snugly, covering the forehead but
not hindering your eld of vision.
• The helmet should have a chin strap and buckle to keep the helmet in
place.
• The helmet should be made out of a hard, protective outer shell and
an impact-absorbing inner layer at least 1/2-inch thick.
• The helmet should be approved by the U.S. Consumer Product Safety
Commission (CPSC), the Snell Memorial Foundation, or the American
Society for Testing and Materials (ASTM).

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ENGLISH
Table of Contents
PROTECT YOUR DOME ..........................................................................................................................................................3
HELMETS SAVE LIVES .................................................................................................................................................................. 3
PRODUCT SAFETY NOTICE ....................................................................................................................................................1
Section 1. General Information ...............................................................................................................................................3
1.1 About the SWAGTRON EB-12 eBike...................................................................................................................................... 3
1.2 What’s In the Box?................................................................................................................................................................... 4
1.3 SWAGTRON EB-12 eBike Diagram ........................................................................................................................................ 5
Section 2. Assembling Your eBike...........................................................................................................................................6
2.1 Assembling the Front Wheel................................................................................................................................................... 6
2.2 Brakes adjusting...................................................................................................................................................................... 6
2.3 Assembling the Head and Adjusting the Handlebars............................................................................................................. 8
2.4 Assembling the Back Desk...................................................................................................................................................... 8
2.5 Assembling the Seat and Adjusting the Seat Height.............................................................................................................. 9
2.6 Assembling the Pedals............................................................................................................................................................ 9
Section 3. How to Use the Battery..........................................................................................................................................10
3.1 Charging Instructions.............................................................................................................................................................. 10
3.2 Detaching/Install the Battery .................................................................................................................................................. 11

ENGLISH ii
Section 4. How to Ride ...........................................................................................................................................................12
4.1 Riding Your eBike .................................................................................................................................................................... 12
4.2 Buttons Information ................................................................................................................................................................ 13
4.3 Display Information................................................................................................................................................................. 13
4.4 Display Brightness & Measurement Settings .......................................................................................................................... 14
Section 5. Safe Riding Techniques & Tips................................................................................................................................14
5.1 Disposal at End-of-Life ........................................................................................................................................................... 15
Section 6. Maintenance...........................................................................................................................................................16
6.1 Tire Ination ............................................................................................................................................................................ 16
6.2 Semi-Annual Bike Inspections................................................................................................................................................. 17
6.3 Cleaning.................................................................................................................................................................................. 17
6.4 Storage.................................................................................................................................................................................... 17
6.5 Transportation ......................................................................................................................................................................... 17
Section 7. Specications .........................................................................................................................................................18
1 Year Limited Hardware Warranty.........................................................................................................................................19

1ENGLISHSWAGTRON EB-12 24" Electric Bike
PRODUCT SAFETY NOTICE
The SWAGTRON EB-12 eBike has been designed with the utmost safety in mind for its riders. Extra precautions have been taken
to protect the user from product hardware malfunctions through our meticulous design, and engineering and product testing.
Like any mode of transportation, however, the SWAGTRON EB-12 eBike has inherent hazards associated with its use (e.g., losing
control, falling off, or riding into hazardous situations). Be sure to read and follow all instructions and safety recommendations in
this user manual prior to ride your eBike.
Inspect your bike before each ride, especially if you plan to travel long distances.
• Checkthetiresforproperinationandcracksonthewallsofthetires.Keepingthetiresproperlyinatedandmaintainedwill
help prevent ats and damage and optimize performance (e.g., travel range on a single charge, max. speeds).
• Checkallcablesandcablehousingsforfraying,breaks,rust,orcorrosionandreplaceifnecessary.
• Inspectthebrakestomakesuretheyareworkingproperly.Besuretocheckthebrakepadsforanydamageastheywillwear
over time and eventually need replacement.
If a replacement of the brake pads or any other part is needed, please contact customer support for replacement service. In
general, make sure all nuts and bolts are taut and properly fastened to prevent injury and unnecessary wear and tear on your eBike.
Maximum Weight 264 lbs / 120 kg
Maximum Throttle Speed 16.2 mph / 26 km/h
Range per Charge Up to 31 mi / 50 km (gear 1)
Max Incline 25° (throttle only)
This device requires coordination, agility and balance. Always use your best judgment to determine if an individual can safely use
the SWAGTRON EB-12 eBike.

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SAFETY GEAR, CLOTHING,AND FOOTWEAR Please wear appropriate clothing and safety gear including
shoes, kneepads, elbow pads and an ASTM F1492 approved
helmet.
Avoid wearing anything that can drape over or get caught
into/under the wheels. Wear closed-toe, at shoes to maintain
exibility and stability.
MODIFICATIONS AND REPAIRS The SWAGTRON EB-12 eBike is a highly sophisticated
electronic product that includes complex, technical circuitry.
Attempting to repair or modify your eBike can void all
warranties. Only authorized repair centers may service the
SWAGTRON EB-12 eBike.
OBEY LOCAL LAWS AND REGULATIONS Always check and adhere to local laws regarding personal
transportation devices, including pedestrian laws.
The eBike is considered a motor vehicle and should not be
ridden after consuming alcohol or drugs.
By riding the SWAGTRON EB-12 eBike, the user acknowledges and accepts personal responsibility of all risks associated
with the use of the SWAGTRON EB-12 eBike. These risks can include, but are not limited to, muscle injuries, broken bones,
lacerations, or serious injury that may be sustained while using the SWAGTRON EB-12 eBike.

3ENGLISHSWAGTRON EB-12 24" Electric Bike
Section 1. General Information
Before operating your eBike, please read all instructions. This manual will guide you through the functions, usage, and proper
care of your EB-12. If you have any questions or cannot nd the information you need in the manual, please contact your place of
purchase or our customer service at 1-844-299-0625. Before contacting customer service, please have your purchase information
ready as this may be needed during the call.
When reading this manual, note these icons:
Notes with this icon MUST be read, understood and obeyed to prevent injury or damage.
Notes with this icon include relevant information.
1.1 About the SWAGTRON EB-12 eBike
The EB-12 is a robust, electric-powered, personal
transportation device that feels like a bike but rides like
a moped. It's environmentally-friendly and uses only the
highest quality components and industry-leading safety
features.
• Eco-friendly with zero emissions
• Offers powered speeds up to 16.5 mph (26.5 km/h)
• Rechargeable, portable and reliable

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ENGLISH SWAGTRON EB-12 24" Electric Bike
1.2 What’s In the Box?
• 1 x SWAGTRON EB-12 eBike
• 1 x Seat
• 2 x Pedals
• 1 x Charging Cable & Adapter
• 1 x Allen Key
• 2 x Keys
• 1 x Wrench
• 1 x User Manual
User Manual x 1Keys x 2Charging Cable & Adapter x 1
SWAGTRON EB-12 Electric Bike x 1 Seat x 1 Pedals x 2
USER MANUAL
Inorder to continue serving our customers and providing the best products, our product information including our user manuals
mayreceive updates from time to time. Please check our website for the latest user manuals and product materials.
Ver.1.0 3/29/19
EB-12
Wrench x 1Allen Key x 1

5ENGLISHSWAGTRON EB-12 24" Electric Bike
1.3 SWAGTRON EB-12 eBike Diagram
REAR WHEEL
FRONT WHEEL
TIRE VALVE TIRE VALVE
KICKSTAND
PEDAL
CRANK ARM
SEAT
BACK SEAT
BATTERY INDICATORS
REFLECTOR ON/OFF
BUTTON
CHARGING PORT
BATTERY
BATTERY LOCK
FRONT BRAKE
GEAR SWITCH
GEAR BUTTON
HANDLE
THROTTLE
TOP TUBE
FRAME
BELL
REFLECTOR
REFLECTOR
WHEEL REFLECTOR
DISPLAY
REAR BRAKE
Bottom View of Battery

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ENGLISH SWAGTRON EB-12 24" Electric Bike
Section 2. Assembling Your eBike
If you do not feel comfortable assembling the bike yourself, we recommend taking your new bike to a bike shop for assembly and
inspection. If you are comfortable assembling the bike yourself, be sure to follow all instructions, properly adjust gears and brakes,
and set tire pressure. Proper tire pressure can reduce ats and improve the EB-12's performance, including range per charge.
2.1 Assembling the Front Wheel
For initial assembly, you will need to ask for someone's help.
Step 1. Have someone hold the front wheel upright on the
oor. If needed, slightly loosen the quick lock on the
center of the wheel (Fig.1).
Step 2. Pick up the eBike and line up the fork with the quick
lock axle at the center of the wheel, making sure the
spacer is between the fork and wheel on each side,
then t the two together (Fig. 1).
Step 3. Hold the nut on one side and turn the quick lock
clockwise on the other side to tighten the fork onto
wheel.
2.2 Brakes adjusting
For safe riding it is crucial that your bicycle’s brakes function correctly. Over time, the bicycle’s brake pads wear and the control
cables stretch. For this reason, brakes should be inspected prior to every ride, and adjusted as necessary. This ensures proper
operation.
The eBike should be taken to a professional bike shop twice yearly for routine check-ups.
Quick Lock Axle
Front Fork
Front Brake
Nut
Fig. 1

7ENGLISHSWAGTRON EB-12 24" Electric Bike
Lubrication – Caliper Brakes
At least once every three months, lubricate the brake lever and the brake caliper
pivot with 2-3 drops of light oil. This will help to limit wear and tear and ensure
smooth operation. At least once every six months, remove cables from their
casings and grease along their entire length. Prior to tting any new cable,
always apply grease.
Adjustment – Sidepull Calipers
To make minor brake adjustments use the barrel cable adjuster, usually found at
the upper cable arm. Use the following outline as a guide.
Step 1. Squeeze the brake pads against the rim and loosen the lock nut.
Step 2. Set the adjuster so there is approximately 1.5mm - 2mm clearance between the brake pad and the rim.
Step 3. Refasten the lock nut. If the clearance between the brake pad and the rim cannot be set to 2mm or less using the above
process, the cable length may need to be altered.
To do this:
1. Screw the barrel adjuster in completely.
2. Press the pads against the rim.
3. Unfasten the cable anchor bolt and use pliers to pull the cable through.
4. Refasten the cable anchor bolt.
5. Test the brake lever by applying full force, and use the barrel adjuster to make any necessary
minor alterations.
•A screwdriver can be used on some brakes to set the clearance on both sides of the rim.
•The leading edge of the brake pads should make rst contact with the rim when
adjustment is complete. Special curved washers are tted to some brakes to allow this,
Quick
Release Lever Counter
Clockwise
Clockwise
Centering
Adjustment screw
Closed
Open
Fig. 2
Cable Adjustment Bolt
Fig. 3

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ENGLISH SWAGTRON EB-12 24" Electric Bike
but on base models a little force needs to be applied to the pad and
its mounting.
2.3 Assembling the Head and Adjusting the Handlebars
The Fixture cover has been installed on the handlebar stem by default.
Before assembling the head, release the screws and remove it from the
handlebar stem.
Step 1. Use the included allen key to release the two screws of the Fixture
Cover and remove the Fixture Cover from the handlebar stem. Put
them aside (Fig. 4).
Step 2. Lift the head and insert it into the slot of handlebar stem.
Step 3. Place the Fixture Cover back on the handlebar stem and adjust the
handlebars to a comfortable position.
Step 4. Use the allen key to tighten the screws and x the head in place.
Step 5. After assembling the head, make sure the handlebar stem is in line with the top tube, then
use the allen key to tighten the two xture screws in place (Fig. 4).
2.4 Assembling the Back Desk
Step 1. Use the included allen key to release the screw on the one side of rear wheel (Fig. 5).
Step 2. Lift the back desk up, insert the screw through the bracket hole, and tighten the screw
back onto the rear wheel.
If there are spacers on the screws already, make sure they are installed between the nut and
bracket.
Step 3. Repeat with other side.
Screws x2
Fixture Cover
Handlebar
Stem
Fixture Screws
Top Tube
Fig. 4
Screw
Bracket
Fig. 5

9ENGLISHSWAGTRON EB-12 24" Electric Bike
2.5 Assembling the Seat and Adjusting the Seat Height
For better pedaling, safety and overall riding comfort, positioning the seat at the right
height is important. The rider’s leg length is used to determine the seat’s position. During
pedaling, your hips should remain level and your legs shouldn't over-extend. To determine
the right seat height, sit on the eBike with one pedal at its lowest point and place the ball
of your foot on the pedal. If your knee bends slightly at this position, the seat is at the
right height. Additionally, when placing your heel on the pedal, your leg should be nearly
straight.
• Loosen the screw on the seat post binder bolt.
• Pull the seat up or push it down to adjust height. Check to make sure the seat post is fully
inserted into the frame and the head of the seat is parallel with the top tube.
• Tighten the screw to secure the seat in place (Fig. 6).
Check the safety mark on post to make sure the seat stem is inserted enough.
2.6 Assembling the Pedals
Holding the crank arm vertical, use the included wrench to screw the pedal on the crank arm.
Repeat with the other pedal as needed (Fig. 7).
Fig. 7
Seat Post
Binder Bolt
Fig. 6
Safety Mark

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Section 3. How to Use the Battery
3.1 Charging Instructions
Charge the eBike before using it.
Step 1. Make sure the bike is turned off and connect the charger’s cables and adapter if needed.
Step 2. Plug the charger into a wall outlet (100V-240V) then plug the other end into the charging port. Remove the cap as
needed.
Step 3. Allow 3~4 hours time for charging. The charging adapter’s light will turn red during charging and then green once
charging is complete. Disconnect all cables once charging is nished.
• Fully charge the battery before your rst use, this may take up to 4 hours.
• Perform periodic visual inspection of the battery ports and charging cables.

11 ENGLISHSWAGTRON EB-12 24" Electric Bike
• Keep your charging environment clean and dry at all times.
• If the charging port is damp or has any liquid on it, do not charge your eBike.
• In order for the battery to operate at maximum efciency, avoid charging your eBike in extremely hot or extremely cold
environments.
• DO NOT, under any circumstances, use the bike while it is charging or connected to the charger.
• The charging time is 3~4 hours. Charging longer than that may affect battery life and/or performance.
• If the charging adapter's light doesn’t turn on, it may not be fully connected. Check that it is securely connected to the wall and
to the bike.
• Use only the charger provided with your EB-12. If you have lost or damaged your charger, contact customer support to obtain a
replacement.
3.2 Detaching/Install the Battery
For your convenience, the EB-12's battery can be removed for easier charging and/or an
extra measure of security.
Step 1. Use the included keys to unlock the battery via the keyhole on left side of back
desk (Fig. 8). To unlock the battery, insert the key, and turn it clockwise to the
unlock position.
Step 2. Pull out of the battery from the back desk.
Step 3. To reinstall the battery, align the slot at the bottom of the battery and reinsert it
into the frame. Turn the key to the locked position.

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Section 4. How to Ride
Before you ride, be sure to inspect brakes, gears and properly inate the tires. Proper tire pressure can reduce ats and
improve performance, including range per charge and max. speeds.
4.1 Riding Your eBike
FRONT BRAKE
REFLECTOR
REAR BRAKE
GEAR SWITCH
GEAR BUTTON
THROTTLE
POWER BUTTON
+/- BUTTONS BELL
DISPLAY
• Start your eBike by pressing and holding the power button ~2s, or ride it with your feet directly. Power-assisted mode will be on
whenever power is on.
• Locate the rear reector ON/OFF button at the end of bottom
side of battery to turn the reector light as needed.
• Quick-press the power button to cycle between TRIP, VOL, TI, and
ODO on-screen.
• Quick-press the and buttons to switch between modes 1, 2,
and 3.
• Move forward by pushing the throttle.
• Switch between 7 gears by pressing the gear button or pushing the gear switch as needed while riding your eBike.
• To stop, release the throttle, then squeeze the front and rear brakes to slow the front and rear wheels down.
REFLECTOR ON/OFF
BUTTON
BATTERY
Bottom View of Battery

13 ENGLISHSWAGTRON EB-12 24" Electric Bike
• To engage Cruise Control, maintain speed for ~7 seconds. Brake to turn it off.
• Use the bell to alert pedestrians and other riders of your presence.
4.2 Buttons Information
The EB-12 eBike’s display features several different elements.
: Press and hold for ~2 seconds to turn the eBike on/off. Quick-press to cycle between TRIP, VOL, TI, and ODO on-screen.
/ : Quick-press to switch between speed modes 1, 2, and 3. Or press and hold the buttons for ~2s to enter the display
setting screen.
4.3 Display Information
: This icon indicates cruise control’s status (i.e., on or off).
: These numbers indicate the current speed. Readings are measured in mph or
km/h.
TRIP: These numbers show distance data for a single trip. Data is automatically cleared
when the bike is powered off.
ODO: These numbers show odometer data (i.e., cumulative distance) from 0 to 6213 mi.
Data accumulates in increments of 0.63 mi. If a single trip is less than 0.63 mi, it is
not included in the total mileage. When data exceeds the maximum (6213 mi), the
odometer will automatically reset to zero.
TI: These numbers show time data for a single trip.
VOL: These numbers show current voltage information.
Battery Level: This icon indicates how much battery life you have left.
MODE 1, 2, 3: Displays the current speed mode. Each mode has its own maximum speed. Top speed for Mode 1 is 10.6 mph;
Mode 2 is 13.1 mph; and Mode 3 is 16.2 mph.

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4.4 Display Brightness & Measurement Settings
Press and hold and buttons simultaneously for ~2s to enter the display setting screen.
To adjust brightness, quick-press the button to enter P01screen, then use and
buttons to adjust the brightness of the display's backlight.
To switch speed measurement (mph/mile or km/h/km). Press the button to enter P02
screen, then use and buttons to set the display to the desired measurement type.
Section 5. Safe Riding Techniques & Tips
Consider the following techniques and info to help ensure you have a safe, fun riding experience. Before riding, always check to
make sure your brakes are working properly.
•Alwayswearproperprotectivegearwhenriding.Thisincludeskneeandelbowpadsandanage-appropriateASTM-
approved helmet.
• Makesureyourfeetarealwaysonthepedals.Takingyourfeetoffthepedalswhileridingisdangerous.
•RemembertoremainseatedwhenusingtheeBike'scontrolfunction.
•Makesurethebatteryisfullychargedespeciallyifyouplantotravellongdistances.
•Foryourownsafetyandthesafetyofothers,rideonlyatspeedsyouarecomfortablewithandbereadytostopatanytime.
•Whenridingnearothers,keepasafedistancefromfellowriderstoavoidcollisions.
•Payattentiontoyoursurroundings.Youreyesareyourbesttoolsforsafelyavoidingobstaclesandunsafesurfaces.
•Rideinopenspacesandatareas.Avoidslopesorhightrafcareasuntilyou’refamiliarwithriding.
•Donotrideathighspeeds,onuneventerrain,ininclementweather,orotherwiseunsafeconditions.
•NeverusetheeBiketodoanythingthatmaycausepersonalinjuryorpropertydamage.
•Donotattempttocarrypassengersorheavyitems.Thebikecanonlysupporttheweightofonepersonatatime.Donot
exceed the weight limit.
•OnlyridetheeBikewherepermitted.YouMUSTcomplywithlocallawsandgivewaytopedestrians.

15 ENGLISHSWAGTRON EB-12 24" Electric Bike
DO NOT USE THE EBIKE TO PERFORM DANGEROUS MANEUVERS. FAILURE TO EXERCISE GOOD JUDGMENT AND HEED THE
ABOVE WARNINGS INCREASES THE RISK OF SERIOUS INJURY OR, IN VERY RARE CASES, DEATH. USE WITH APPROPRIATE
CAUTION AND SERIOUS ATTENTION TO SAFE OPERATION.
5.1 Disposal at End-of-Life
This product must not be disposed of by incineration, landlling, or mixing with household trash. Improper disposal of the
battery contained within this product may result in the battery heating up, rupturing, or igniting which may cause serious injury.
The substances contained inside the battery present chemical risks to the environment. The recommended disposal for any
SWAGTRON product at its end-of-life is to dispose of the entire unit at or through an e-waste recycling center, program, or facility.
Local regulations and laws pertaining to the recycling and disposal of lithium-ion batteries and/or products containing them will
vary according to country, state, and local governments. You must check laws and regulations corresponding to where you live in
order to properly dispose of the battery and/or unit. It is the user’s responsibility to dispose of their waste equipment properly with
accordance with local regulations and laws.
For additional information about where you should drop off your batteries and electrical or electronic waste, please contact your
local or regional waste-management ofce, your household waste disposal service, or your point-of-sale.