Telstra T42G Operating and maintenance instructions

Quick Start Guide
for your Telstra T42G
DOT(Digital Ofce Technology)™

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Your Telstra T42G
Getting connected
Your contacts
MessageBank
Basic call features
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This guide will help you get connected as quickly and as easily as possible.
It’ll guide you through the set up and run through the features that are included.
Mentoring
Your rst hour over the phone is on us.
After installation, we can schedule a one hour over the
phone mentoring session at your convenience, and at
no additional cost. We’ll show you how to make the most
of your service including:
• IP Phone Features
• Smart Call Management Tools and Applications, such as
Call Conductor
• Virtual Receptionist
• Voice2Email
Extra over the phone sessions are available. Additional
charges apply. For customers in Sydney metro/within 50kms
of Sydney GPO, you can upgrade your rst bonus
hour into an onsite session, or add extra onsite sessions.
Additional charges apply.
Book your Mentoring session
Visit https://bookmentoring.telstra.com/book/index.php
Email [e-mail]
(Include your rst and last name, email address, mobile
number, company name and phone number, DOT order
number, State,and preferred appointment date and time.)
Call 1300 723 572 9am-5pm, Mon-Fri (AEST)
To nd out more,contact our support team
at telstra.com/dot/support
or call 1300 723 572 9am-5pm, Mon-Fri (AEST)
Let’s get started
Your package contains the following:
• Telstra T42G IP Phone
• Telstra T42G Phone Stand
• Power Adapter
• Ethernet Cable
• This Quick Start Guide

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Handset legend
Your Telstra T42G
Getting connected
Your contacts
MessageBank
Basic call features
Handset legend
Icon Description
Network is unavailable
Registered successfully
Register failed
Registering
Hands-free speakerphone mode
Handset mode
Headset mode
Voice Mail
Auto Answer
Do Not Disturb
Call Hold
Call Mute
Icon Description
Ringer volume is 0
Keypad Lock
Alphanumeric input mode
Numeric input mode
Multi-lingual lowercase letters input mode
Multi-lingual uppercase letters input mode
Multi-lingual uppercase and lowercase letters input mode
Call Forward/Forwarded Calls
Missed Calls
Received Calls
Placed Calls

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Your Telstra T42G
Getting connected
Your contacts
MessageBank
Basic call features
Message Light Indicates phone power and some feature status.
Mute Key Presses to activate the mute mode.
Headset Key Presses to activate the headset mode.
MessageBank Key Presses to access MessageBank.
Redial Key Presses twice to dial out a last dialled number.
Speakerphone Key Presses to activate the Speakerphone.
Volume Key Presses +/- to adjust volume.
Scrolls through the displayed information.
OK Conrms actions or answers incoming calls.
X
Cancels actions or rejects incoming calls.
Your Telstra T42G
Mute Key
Message Light
Navigation Keys
Headset Key
MessageBank
Key
Redial Key
Speakerphone
Key
Volume KeyCancel Key
Wall Mount
Bracket Slots
Stand Slots
EHS Port
Connect EHS36
Wall Mount
Bracket Slots
PC Port
Internet Port
Power Plug
Handset Port
Headset Port

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Handset legend
Your Telstra T42G
Getting connected
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MessageBank
Basic call features
1. Set up your Telstra T42G IP Phone
Fig 1
• Turn your phone over to expose the ports on the back
of the unit.
• Attach the stand (Fig 1) to the phone.
Fig 2
• Connect the handset cable to the handset port on the
phone (Fig 2).
• Optional – Wired Headset:
Connect the wired headset to the headset port on the phone
(Fig 2).Connect the EHS36 to the EHS port on the phone (Fig 2).
2. Set up your power and the network
connection (2 options)
Fig 3
Connect via AC power
• Ensure the power source is turned OFF.
• Plug the Power Adapter (DC5V) into the power source.
• Connect the Power Adapter (DC5V) to the DC5V port
on the back of the phone (Fig 3).
• Turn the power source ON.
• Connect the Ethernet cable to the Internet port on the
back of the phone and an available Ethernet port on a
compatible DOT router/switch* (Fig 3).
Optional – PC Connection
Connect one end of the second Ethernet cable to the LAN
port on the user’s PC and the other end to the PC port on
the phone (Fig 3).
* DOT-powered switches are available for purchase, if there are insufcient
Ethernet ports on your DOT router to connect all your devices.
Getting connected

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Your Telstra T42G
Getting connected
Your contacts
MessageBank
Basic call features
Fig 4
Connect via Power Over Ethernet (PoE)
• Connect the Ethernet cable to the Internet port on the
back of the phone and an available Ethernet port on a
compatible DOT router/switch* (Fig 4).
• Optional – PC Connection:
Connect one end of the second Ethernet cable to the LAN
port on the user’s PC and the other end to the PC port on
the phone (Fig 4).
* DOT-powered switches are available for purchase, if there are insufcient
Ethernet ports on your DOT router to connect all your devices.
3. Set up your User Prole
The user prole must be set-up before you can use the phone.
Fig 5
• During startup, the LCD screen will display “Welcome...
Initialising... Please wait” for ~2 minutes, and the message
light will ash a solid red.
• The LCD screen will now display “Update now?” to initiate
the startup (Fig 5).The message light will stop ashing
• Press OK to update conguration or
X
to cancel startup.
Your phone will update conguration settings automatically
after 10 seconds, unless you press
X
.
• The LCD screen will cycle display:
“Network checking” for ~30 seconds;
“Conguration updating” for ~1 minute;
“Welcome... Initialising... Please wait” for ~1 minute;
“Network checking...” for ~5 seconds.
Fig 6
• You will be prompted for your admin details (Fig 6) –
please ensure you follow the next steps correctly.
− Refer to the Conguration Summary that was sent to
your DOT registration email.
− Refer to section “Device type: T42G” for your User ID
and Password.
− Enter your User ID when prompted for “User Name”.
− Use the navigation key to scroll down, and enter
Password when prompted for “Password”.
Fig 7
• Using the soft key, select “OK”.
The LCD screen will revert to the home display screen (Fig 7)
– your phone is ready for use.
Getting connected

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Your Telstra T42G
Getting connected
Your contacts
MessageBank
Basic call features
Search and call a saved contact
• To access your Phone Directory: select – .
• Optional – search by name:
Select and type the complete or partial name of
the contact you wish to call.
• Use the navigation keys to scroll up or down and highlight
the desired contact.
• Place a call to the desired contact / number by pressing the
contact or .
Place a call from your Call History
To access Call History:
• From the Home screen, use navigation keys to scroll up.
• Select desired Call History type: Placed, Missed, Received.
OR
• From Home screen, select “Menu”.
• Using keypad, press “6” (or scroll to “6. History type” and
select “Enter”).
• Using keypad,
Press “1” (or scroll to “1. Local History” and select “Enter”); or
Press “2” (or scroll to “6. Network Calllog” and select “Enter”).
To place the call:
• Scroll to desired contact / number and select .
Save a number/edit a contact from your Call History
To access Call History:
• From the Home screen, use navigation keys to scroll up.
• Select applicable Call History type: Placed, Missed,
Received.
OR
• From Home screen, select “Menu”.
• Using keypad, press “6” (or scroll to “6. History type”
and select “Enter”).
• Using keypad,
Press “1” (or scroll to “1. Local History” and select “Enter”); or
Press “2” (or scroll to “6. Network Calllog” and select “Enter”).
Scroll to desired contact and select “Options” and select
action to proceed.
Your contacts

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Handset legend
Your Telstra T42G
Getting connected
Your contacts
MessageBank
Basic call features
Set up your MessageBank
• Using keypad, press “101” and or press
on your phone to connect to MessageBank.
• Follow the prompts to set up your MessageBank greeting, etc.
Access your MessageBank
The message light on your phone will ash to indicate
new messages.
• Using keypad, press “101” and or press
on your phone to connect to MessageBank.
• Follow the prompts to listen to your voicemail messages.
MessageBank

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Handset legend
Your Telstra T42G
Getting connected
Your contacts
MessageBank
Basic call features
Call Transfer
These are 2 ways to transfer calls: Blind or Supervised.
Blind Transfer – Transfer the call to another handset without
announcing the call the other party.
• Whilst on an active call, press .
• Dial the number you are transferring to.
• Hang up to complete the transfer.
Supervised Transfer – Transfer the call to another handset
after announcing the call to the other party.
• Whilst on an active call, press .
• Dial the number you are transferring to.
• Wait for the party to answer, and announce the call.
• Press after the call is answered to complete
the transfer.
Call Park
Call Park allows you to park a line by placing a call on hold
and pick-up the call from any other phones in the ofce.
• To place an active call on hold, press or press
68 using the keypad.
• Dial the number or extension of the location you would like
to resume the call on, followed by #.
• To resume the call, go to the location and press
or press 88 using the keypad.
Note: Call park code ( 68) and Call park retrieve code ( 88) should already be
pre-congured on the phone. The call on hold will remain ‘parked’ if you dial the
incorrect phone or extension number, and the parked call will ring at the
originating location after ~45 seconds.
Group Call Pickup
Group Call Pickup enables calls that are ringing on another
phone to be answered from any other phone in the ofce.
• When another phone within the ofce is ringing, press
.
Note: Group call pickup code ( 98) should already be pre-congured on the phone.
Conference Calls
Local Conference Call – a maximum of three parties (including
the caller) can be on a conference call at any one time.
To initiate a conference, add a third party to a call:
• Whilst on an active call, press .
• Enter the other party’s number, wait for the party to answer
the phone.
• Press to connect all parties into the conference .
To manage callers in a conference call:
• During the conference call, press .
• Press to mute the selected party. The muted party
can hear everyone, but no one can hear the muted party.
• Press to remove the selected party from the
conference call.
Network Conference Call – more than three parties (including
the caller) can be on a conference call at any one time.
• Whilst on a 3-way conference call, press .
• Enter the other party’s number, wait for the party to answer
the phone.
• Press to connect all parties into the conference.
• Repeat the above steps to invite more parties.
Note: Network conference features should already be pre-congured on the phone.
Basic call features
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