Telstra T42G User manual

QUICKSTART
GUIDEFORYOUR
TELSTRAT42G
DOT(DIGITALOFFICETECHNOLOGY)TM

LET’S GET THIS SHOW
ON THE ROAD
This guide will help you get connected as quickly and as easily as
possible. It’ll guide you through the set up and run through all the extra
features that are included.
MENTORING
Your first hour is on us.
After installation, we can schedule a one hour over the phone mentoring
session at your convenience, and at no additional cost. We’ll show you
how to make the most of your service including:
IP Phone Features
Smart Call Management Tools and Applications, such as Call
Conductor
Virtual Receptionist
Voice2Email
Alternatively, you can benefit further from a two-hour on-site session
(available in metro areas only) for a fee of $165. Additional sessions are
also available, charges apply.
See back cover for booking details.
To find out more, contact our support team at
telstra.com/dot/support or call 1300 733 572 (9am –5pm, Mon –Fri)

WHAT’S
INSIDE
01 Let’s get started
02 Handset legend
04 Your Telstra T42G
06 Getting connected
13 Your contacts
16 MessageBank
17 Basic call features

LET’S GET
STARTED
Your package contains the following:
Telstra T42G IP Phone
Telstra T42G Phone Stand
Power Adapter
Ethernet Cable
This Quick Start Guide

HANDSET
LEGEND
Icon
Description
Network is unavailable
Registered successfully
Register failed
Registering
Hands-free speakerphone mode
Handset mode
Headset mode
Voice Mail
Auto Answer
Do Not Disturb
Call Hold
Call Mute

Icon
Description
Ringer volume is 0
Keypad Lock
Alphanumeric input mode
Numeric input mode
Multi-lingual lowercase letters input
mode
Multi-lingual uppercase letters input
mode
Multi-lingual uppercase and
lowercase letters input mode
Call Forward/Forwarded Calls
Missed Calls
Received Calls
Placed Calls

YOUR
TELSTRA T42G
Message Light
Indicates phone power and some feature
status.
Mute Key
Presses to activate the mute mode.
Headset Key
Presses to activate the headset mode.
MessageBank Key
Presses to access Messagebank.
Redial Key
Presses twice to dial out a last dialled number.
Speakerphone Key
Presses to activate the Speakerphone.
Volume Key
Presses +/- to adjust volumn.

Scrolls through the displayed information.
Confirms actions or answers incoming calls.
Cancels actions or rejects incoming calls.

GETTING
CONNECTED
1. Set up your Telstra T42G IP Phone
Fig 1
Turn your phone over to expose the ports on the back of the unit.
Attach the stand (fig 1) to the phone.

Fig 2
Connect the handset cable to the handset port on the phone (fig 2).
Optional –Wired Headset:
Connect the wired headset to the headset port on the phone (fig 2).
Connect the EHS36 to the EHS port on the phone (fig 2).

2. Set up your power and the network connection (2 options)
Fig 3
Connect via AC power:
Ensure the power source is turned OFF.
Plug the Power Adapter (DC5V) into the power source.
Connect the Power Adapter (DC5V) to the DC5V port on the back of
the phone (Fig 3).
Turn the power source ON.
Connect the Ethernet cable to the Internet port on the back of the
phone and an available Ethernet port on a compatible DOT router /
switch* (Fig 3).
Optional –PC Connection:
Connect one end of the second Ethernet cable to the LAN port
on the user’s PC and the other end to the PC port on the phone.
(Fig 3).
* DOT-powered switches are available for purchase, if there are insufficient
Ethernet ports on your DOT router to connect all your devices.

Fig 4
Connect via Power Over Ethernet (PoE):
Connect the Ethernet cable to the Internet port on the back of the
phone and an available Ethernet port on a compatible DOT router /
switch* (Fig 4).
Optional –PC Connection:
Connect one end of the second Ethernet cable to the LAN port
on the user’s PC and the other end to the PC port on the phone.
(Fig 4).
* DOT-powered switches are available for purchase, if there are insufficient
Ethernet ports on your DOT router to connect all your devices.

3. Set up your User Profile
The user profile must be set-up before you can use the phone.
Fig 5
During startup, the LCD screen will display “Welcome...
Initialising... Please wait” for ~2 minutes, and the message light
will flash a solid red.
The LCD screen will now display to initiate the
startup (Fig 5). The message light will stop flashing.
Press to update configuration or to cancel startup.
Your phone will update configuration settings automatically after
10 seconds, unless you press .

The LCD screen will cycle display:
“Network checking” for ~30 seconds;
“Configuration updating” for ~1 minute;
“Welcome... Initialising... Please wait” for ~1 minute;
“Network checking...” for ~5 seconds.
Fig 6
You will be prompted for your admin details (Fig 6) –please
ensure you follow the next steps correctly.
oRefer to the Configuration Summary that was sent to
your DOT registration email.
oRefer to section “Device type: T42G” for your User ID
and Password.
oEnter your User ID when prompted for “User Name”.
oUse the navigation key to scroll down, and enter
Password when prompted for “Password”.

Fig 7
Using the soft key, select “OK”.
The LCD screen will revert to the home display screen (Fig 7) –
your phone is ready for use.

YOUR
CONTACTS
Search and call a saved contact:
To access your Phone Directory: select –.
Optional –search by name:
Select and type the complete or partial name of the
contact you wish to call.
Use the navigation keys to scroll up or down and highlight the
desired contact.
Place a call to the desired contact / number by pressing the
contact or .

Place a call from your Call History:
To access Call History:
From the Home screen, use navigation keys to scroll up.
Select desired Call History type: Placed, Missed, Recceived.
OR
From Home screen, select “Menu”.
Using keypad, press “6” (or scroll to “6. History type” and select
“Enter”).
Using keypad,
Press “1” (or scroll to “1. Local History” and select “Enter”); or
Press “2” (or scroll to “6. Network Calllog” and select “Enter”).
To place the call:
Scroll to desired contact / number and select .

Save a number / edit a contact from your Call History:
To access Call History:
From the Home screen, use navigation keys to scroll up.
Select applicable Call History type: Placed, Missed, Recceived.
OR
From Home screen, select “Menu”.
Using keypad, press “6” (or scroll to “6. History type” and select
“Enter”).
Using keypad,
Press “1” (or scroll to “1. Local History” and select “Enter”); or
Press “2” (or scroll to “6. Network Calllog” and select “Enter”).
Scroll to desired contact and select “Options” and select action to
proceed.

MESSAGEBANK
Set up your MessageBank:
Using keypad, press “101” and ; or press on your
phone to connect to MessageBank.
Follow the prompts to set up your MessageBank greeting, etc.
Access your MessageBank:
The message light on your phone will flash to indicate new messages.
Using keypad, press “101” and ; or press on your
phone to connect to MessageBank.
Follow the prompts to listen to your voicemail messages.