Telstra VVX 1500 User manual

Telstra IP Telephony –VVX 1500 Video IP Phone Quick Reference Guide
Enter a number
Lift the handset
1. Place a Call
Hang up the handset
OR
Tap the EndCall soft key
3. End a Call
Tap the Answer soft key
OR
Lift the handset
2. Answer a Call
Tap the Hold soft key
Tap the Resume soft key
to take the call off Hold
4. Hold a Call
Commonly used Feature Access Codes
*72…Call Forward Always Activation
*73…Call Forward Always Deactivation
*68…Call Park
*88…Call Retrieve
*98…Call Pickup
Press the Messages button and
follow the prompts to access the Voice
Portal to retrieve Voice Mail messages,
record greetings and set Call Forward
features
8. Messages (MSG)
To enable Forwarding
Tap the Forward soft-key
Select either Always, No answer or
Busy
Tap the Enable soft key
To disable Forwarding
Tap the Forward soft key
Select either Always, No answer or
Busy
Tap the Disable soft key
7. Forwarding a Call
While on a call
Press the Conference soft key
Enter the new parties number when the call
connects
Press the Conference soft key again to
connect all parties
5. Conference Call
Consult Transfer enables you to transfer a call to another party with
consultation
While on a call tap the Transfer soft key
Enter the number you are transferring to
When the party answers, announce the call
Tap the Transfer soft key again to complete the transfer
If the party refuses the call (prior to pressing Transfer a second time)
Tap the Cancel soft key before the third party hangs up, to be
returned to the original caller
If the third party hangs up first, press the Resume soft key
6. Transfer a Call (Consult Transfer)
Lines or
Speed Dials
Touch Screen
Tap the screen for the
required feature
Camera
Volume Control
Press +/- to
adjust volume
Soft Keys
Soft key tabs will appear
Follow and select the
appropriate soft key
prompt by tapping the
relevant tab

Telstra IP Telephony –VVX 1500 Video IP Phone Quick Reference Guide
Different Transfer methods available
Blind Transfer enables you to transfer a call to another party without announcing
the call prior to transfer.
During a call tap the Transfer soft key
Tap the Blind soft key
Enter the transfer destination number
Your call will be transferred automatically
6a. Transfer a Call - Blind Transfer
Consultative 3 way conference enables you to include a third party on a call to
create a 3 way conference call.
While engaged in a call
Tap the Conference soft key, or press the Conf button on the phone
Enter the required number or extension of the new party
When the call connects
Tap the Conference soft key, or press the Conf button
All parties are connect on a 3 way call
To end the conference but keep the other participants connected
Tap the End Call soft key
6b. Transfer a Call –Consultative 3 way Conference