Tenda G3 User manual

www.tendacn.com
Copyright Statement
© 2016 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and
product names mentioned herein are trademarks or registered trademarks of their respective holders. Copyright
of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda
Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form or by any means without the prior written permission of
Shenzhen Tenda Technology Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design,
operational function, and/or reliability, Tenda reserves the right to make changes to the products without
obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability
that may occur due to the use or application of the product described herein. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information and
recommendations in this document do not constitute the warranty of any kind, express or implied.

Preface
Preface
Thank you for choosing Tenda! Please read this user guide before you start. This user guide instructs you to
configure the product G3.
Conventions
Typographical conventions in this User Guide:
Item
Presentation
Example
Menu
『』
The menu "Status" will be simplified as 『Status』.
Continuous Menus
>
Go to 『System』>『Live Users』.
Symbols in this User Guide:
Symbol
Meaning
Note
This format is used to highlight information of importance or special interest. Ignoring
this type of note may result in ineffective configurations, loss of data or damage to
device.
Tip
This format is used to highlight a procedure that will save time or resources.
For More Documents
For more documents, please go to our website http://www.tendacn.com and search for the appropriate
product model to get the latest documents.
Technical Support
If you need more help, please contact us with any of the following ways. We will be glad to assist you as soon as
possible.
Tenda website: http://www.tendacn.com
Global Hotline:[phone]
United States Hotline: [phone]
Technical Support: sup[email protected]
HongKong Hotline: [phone]
Canada Hotline: [phone]
Email: [e-mail]
Website: http://www.tendacn.com
Skype: tendasz

Preface
Document Overview
The structure of the user guide is described as following:
Chapter
Content
1 Product Overview
About router appearance, packaging, functional characteristics, etc.
2 Device Installation
About router installation steps and installation notes.
3 Internet Access Setup
About steps for setting Internet access parameters of the router.
4 Device Management
About the router management page and the use of the functions in the page.
Appendix
About computer IP address settings, production specifications, FAQs, and
declaration on toxic and harmful substances.

Table of Contents
Table of Contents
Product Overview................................................................................................- 1 -
1.1 Overview........................................................................................................................................................ - 2 -
1.2 Feature........................................................................................................................................................... - 2 -
1.3 Appearance.................................................................................................................................................... - 3 -
1.4 Package Contents .......................................................................................................................................... - 5 -
Device Installation...............................................................................................- 6 -
2.1 Installation Notes........................................................................................................................................... - 7 -
2.2 Installing the Router ...................................................................................................................................... - 8 -
2.3 Connecting the Router................................................................................................................................... - 9 -
Internet Access Setup ........................................................................................ - 11 -
Step 1: Log in to the router management page ................................................................................................- 12 -
Step 2: Set Internet access parameters.............................................................................................................- 13 -
Device Management.......................................................................................... - 17 -
4.1 Overview of Page......................................................................................................................................... - 19 -
4.2 Network....................................................................................................................................................... - 20 -
4.3 Filter Management......................................................................................................................................- 32 -
4.4 Bandwidth Control....................................................................................................................................... - 50 -
4.5 VPN .............................................................................................................................................................. - 54 -
4.6 Security........................................................................................................................................................ - 72 -
4.7 AC Management.......................................................................................................................................... - 78 -
4.8 Captive Portal ..............................................................................................................................................- 83 -
4.9 PPPoE Authentication.................................................................................................................................. - 92 -

Table of Contents
4.10 Virtual Server........................................................................................................................................... - 104 -
4.11 USB...........................................................................................................................................................- 116 -
4.12 Maintenance............................................................................................................................................- 127 -
4.13 System status........................................................................................................................................... - 140 -
Appendix......................................................................................................... - 145 -
1 Obtain IP address autimatically.................................................................................................................... - 146 -
2 Product Specification.................................................................................................................................... - 151 -
3 FAQs.............................................................................................................................................................. - 152 -
4 Safety and emission statement ....................................................................................................................- 153 -

1
Product Overview
Overview
Main Features
Appearance
Package Contents

Product Overview
- 2 -
1.1 Overview
G3 are multi-WAN routers specially designed by Tenda for small and medium-sized enterprises and chain hotels.
Use a high performance processor with a dominant frequency up to 800 MHz, support a maximum of 4 WAN
ports, and integrate load balancing, flow control, and user authentication functions. Support IPSec/PPTP/L2TP
VPN, a maximum of 15 concurrent tunnels. In addition, provide the AC management function to manage all
models of APs of Tenda. G3 provides a 200-people standard device quantity and can manage up to 16 APs. Meet
the requirements of enterprises and hotels for establishing an efficient, safe and manageable network.
1.2 Main Features
Default 2 WAN ports and 3 LAN ports.
Support multi-WAN policies to effectively prevent network congestion.
Support intelligent bandwidth management to ensure rational use of network resources.
Support PPTP/L2TP server and client modes. The server mode is mainly deployed in an enterprise's
headquarters. The client mode is mainly deployed in an enterprise's branch.
Support IPSec VPN service to ensure data integrity check, anti-data replay, and data encryption.
Support AC function to manage APs in the network.
Support the Captive Portal and PPPoE authentication functions that allow only legitimate users to have the
right to Internet access.
Rich website classification libraries and APP application libraries to effectively control the staff's Internet
access behavior and improve the staff's work efficiency.
Support USB print and file sharing to simply set the sharing of printers and file servers in an enterprise.
Support software online upgrade.

Product Overview
- 3 -
1.3 Appearance
1.3.1 Front Panel
After the device is energized, the indicator states are described as follows:
Indicators
Color
Description
PWR
Green
Solid indicates normal power-on.
Off indicates abnormal power-on. Please check whether the power cord is loose.
USB
Green
Solid indicates that a USB device is connected.
Blinking indicates that a USB device and this USB port have data transmission.
Off indicates that no USB device is connected or connection is abnormal.
SYS
Green
Blinking indicates that the system operates normally.
Solid or off indicates that the system fails.
Link
Orange
Solid indicates that a device is connected to the port.
Off indicates that no device is connected to the port or connection is abnormal.
Act
Green
Solid indicates that there is no data transmission on the port.
Blinking indicates that there is data transmission on the port.

Product Overview
- 4 -
Port and Button
Description
RESET
In power-on state, press and hold the button with a spike for 8s and release it, and the
device will be restored to factory state.
USB
USB3.0 Connects USB devices such as USB disks, mobile hard disks, and printers.
LAN0
Intranet port that connects devices such as switches and computers.
WAN3/LAN1,
WAN2/LAN2,
WAN1/LAN3
Multiplexing for Intranet and Extranet ports.
WAN3/LAN1 and WAN2/LAN are Intranet (LAN) ports by default.
WAN1/LAN3 is an Extranet (WAN) port by default.
The router enables 2 WAN ports by default. If you need to modify the number of WAN
ports, please go to Network > Internet Setup and select the number of WAN ports.
WAN0
Extranet port that connects Extranet cables. Extranet cables may be network cables
from ADSL, fiber, and cable television cats, or broadband network cables directly
provided by the broadband operator.
1.3.2 Rear Panel
Power port: Connects the power cord. Please use the supporting power cord in the product packing box for
connection.
Power switch: After the power cord of the device is connected, press this button for power supply to the
device.

Product Overview
- 5 -
1.3.3 Label at the Bottom
(1): The login IP address for router. This IP address can be used to go to the web login page of this router.
(2): Default login user name and password, it can be used to go to the web login page of this router.
1.4 Package Contents
Unpack the package. Your box should contain the following items:
If any item is incorrect, missing or damaged, please keep the original package and contact the vendor for
replacement immediately.
(1)
(2)

- 6 -
2
Device Installation
Installation Notes
Installing the Router
Connecting the Router

Device Installation
- 7 -
2.1 Installation Notes
Follow the following notes to avoid device damage or personal injury due to improper use.
2.1.1 Safety Measures
It is necessary to wear antistatic gloves in the installation process and the device must not be powered on.
Use the power cord in the product packaging box for power supply to the device.
Ensure that any input voltage range is consistent with the input voltage range indicated on the device.
Ensure that the installation location of the device is well ventilated.
Do not open or remove the device shell.
Do not cut off the power supply when cleaning the device. Do not use any liquid to scrub the device.
Keep the device away from power lines, electric lamps, power grids or any places where there is a potential
risk of touching a strong-current power grid.
Note
A tamper protection seal is attached to one installation screw on the device shell. When maintaining the device,
an agent must keep its seal intact. If you want to open the device shell, contact your local agent. Otherwise, you
are held liable provided that the device cannot be maintained due to unauthorized action.
2.1.2 Environmental Requirements
Temperature and humidity requirements
Environment description
Temperature
Humidity
Operating environment
0℃~ 40℃
10% - 90% RH (non-condensing)
Storage environment
-40℃~ 70℃
5% - 90% RH (non-condensing)
Cleanliness requirement
To avoid any electrostatic effect on normal action of the device, pay attention to the following: Keep room air
clean and regularly remove dust on the device. Perform correctly grounding of the device to ensure that static
electricity is transferred smoothly.

Device Installation
- 8 -
Anti-lightning requirement
To avoid any damage to the device due to strong transient current generated from thunder and lightning, take
the following lightning protection measures:
Confirm that the power socket, rack, and worktable contact the ground well.
The cabling shall be reasonable to avoid inducing lightning internally. When outdoor cabling is required, it is
recommended to use the signal lightning arrester.
Requirements for the mounting table
Regardless of whether the device is installed in the rack or other work tables, pay attention to the following:
Confirm that the rack or work table is stable and firm.
Keep well ventilated. Leave 10 cm heat dissipation space around the device.
Do not place any weight on the device.
The vertical distance between devices shall not be smaller than 1.5 cm during rack installation.
2.1.3 Preparing Installation Tools
The following installation tools may be used in the device installation process. Please prepare them.
2.2 Installing the Router
This device supports rack installation and tabletop installation. Please select a suitable installation mode
according to your installation environment.
2.2.1 Rack Installation
The device is provided with L-shaped supports and screws and supports standard 19-inch rack installation.
Step 1: Ensure that the rack is stable and grounded.
Step 2: Fix two L-shaped supports on both sides of the device respectively with screws provided in the packaging
box.

Device Installation
- 9 -
Step 3: Fix the device on the rack with screws (provided by the user).
2.2.2 Tabletop Installation
If the user does not have a 19-inch standard cabinet, the tabletop installation mode can be used.
Step 1: Place the device on the tabletop with the bottom upward and paste 4 foot pads into the round groove at
the bottom of the shell.
Step 2: Turn over the device so that it is placed on the tabletop with its front upward.
2.3 Connecting the Router
Step 1: Connect the Extranet cable to the WAN port of the device.

Device Installation
- 10 -
Step 2: Connect switches and other network devices (such as APs, servers, and computers) with network cables.
After checking that the network topological graph is correct, connect the router to the power socket with the
power cord in the product packaging box and press the power switch to power on the router.

- 11 -
3
Internet Access Setup
Step 1: Log in to the router management page
Step 2: Set Internet access parameters

Internet Access Setup
- 12 -
Step 1: Log in to the router management page
Step 1: Set the local connection of the computer to obtain an IP address automatically and Obtain DNS server
address automatically. For detailed steps, refer to 1 Configure your computer.
Step 2: Open the browser on the computer, enter 192.168.0.252 in the address bar, and press Enter on the
keyboard.
Step 3: Go to the web login page of the device. Enter the user name admin and password admin, and click Login.
Tip
If you cannot log in to the router management page, refer to Question 1 of FAQs.
You will successfully go to the web management page of the device.

Internet Access Setup
- 13 -
Step 2: Set Internet access parameters
Set Internet access information. Select one connection method from Methods 1, 2, and 3 according to actual
situations. Try to surf the Internet after settings are finished.
Click 『Network』to go to the Internet Setup page.
Tip
This router provides 2 WAN ports by default. Take WAN0 settings as an example below. WAN1 port settings
are consistent with WAN0 port settings.
The default connection method of the router WAN0 is ADSL. The default connection method of WAN1 is
Dynamic IP.
All Internet access setting parameters are provided by the broadband operator. If you have any question,
consult your broadband operator.
If there is any prompt dialog box appearing in the setting process, take corresponding measures according
to the contents of the prompt dialog box.

Internet Access Setup
- 14 -
Method 1: There is a broadband user name and password provided by operators such as China Telecom and
China Unicom. The connection method is ADSL. Perform settings by referring to the figure below.
Configuration steps:
❶Connection Type: Click to select ADSL.
❷PPPoE Username/Password: Enter the broadband user name and password information provided by
operators such as China Telecom and China Unicom.
❸Operator: Select an operator that handles the broadband.
❹Line Bandwidth: Enter the size of broadband.
❺Click OK to finish settings.
Wait a moment. When Connection Status is displayed as Connected, you can try to surf the Internet.