Topens DKC2000 User manual

VER 23a
C030713
Sliding Gate Opener
User’s Manual
Model:
TOPENS Website
www.topens.com
Email: supp[email protected]m
★Please read and follow all warnings, precautions and instructions before
installation and use.
★Never connect the solar panel to the control board directly to charge the
battery.
★Periodic checks of the opener are required to ensure safe operation.
★Save this manual.
DKC2000(S/Y)

CONTACT US:
Visit: www.topens.com
Please record the product model, your email address etc.
in the spaces provided below. Refer to this list when contacting TOPENS
for technical service or assistance with your automatic gate opener.
Where did you purchase? (Amazon.com; Amazon.ca: Amazon.co.uk, Amazon.de; Other, Please
Specify)
Order#
Product Model
Purchase Date
Full Name
Phone#
Email Address (VERY
IMPORTANT)
Street Address, Apartment /Unit, City, State /Province, Zip Code
Country/Region
Approximate Gate Weight
(pounds; kg: Other. Please
Specify)
Approximate Gate Length
(feet; meter; Other. Please
Specify)
Did you purchase any
accessories? (Please list
below)
Issue Details
Email Us: [e-mail]
Call: [phone] (Toll Free USA & Canada)

Table of Contents
Check Your Gate before Installation ................................................................................................................1
General Safety .................................................................................................................................................1
Preparation for Installation ............................................................................................................................... 2
Parts List...........................................................................................................................................................4
Extra Parts........................................................................................................................................................ 4
Accessories Parts (Included in some models, refers to the actual package)..................................................5
Optional Accessories Parts List (Available at TOPENS Store)........................................................................ 5
Replacement Parts...........................................................................................................................................6
Technical Specifications & Features ................................................................................................................6
Features: ..........................................................................................................................................................6
Installation Overview ........................................................................................................................................ 7
Installation of the Opener.................................................................................................................................7
Manual Operation............................................................................................................................................. 8
Installation of chain and chain brackets...........................................................................................................8
Installation of the Magnets .............................................................................................................................10
Connection of the Power Supply.................................................................................................................... 10
Connection between Master and Slave Gate Opener ...................................................................................12
Connecting of the Control Board.................................................................................................................... 13
Setting of the Control Board........................................................................................................................... 16
How to Program or Erase the Remote...........................................................................................................18
How to Use the Remote to Operate Your Gate Opener ................................................................................19
Wireless Keypad Programming......................................................................................................................19
Troubleshooting..............................................................................................................................................20
Maintenance ...................................................................................................................................................22

1
Thank you for purchasing our sliding gate opener. We are sure that the products will be greatly satisfying as
soon as you start to use it.
The product is supplied with a user’s manual which encloses installation and safety precautions. These
should be read carefully before installation and operation as they provide important information about safety,
installation, operation and maintenance. This product complies with the recognized technical standards and
safety regulations.
Check Your Gate before Installation
General Safety
WARNING! An incorrect installation or improper use of the product can cause damage to persons,
animals or properties.
• Scrap packing materials (plastic, cardboard, polystyrene etc.) according to the provisions set out by current
standards. Keep nylon or polystyrene bags out of children’s reach.
• This product was exclusively designed and manufactured for the use specified in the present
documentation. Any other use not specified in this documentation could damage the product and be
dangerous.
• The factory declines all responsibility for any consequences resulting from improper use of the product, or
use which is different from that expected and specified in the present documentation.
• Do not install the product in explosive atmosphere.
• The factory declines all responsibility for any consequences resulting from failure to observe Good
Technical Practice when constructing closing structures (door, gates etc.), as well as from any deformation
which might occur during use.
• Disconnect the electrical power supply before carrying out any work on the installation. Also disconnect
any buffer batteries, if fitted.
• Fit an omnipolar or magnetothermal switch on the mains power supply, having a contact opening distance
equal to or greater than 3,5 mm.
• Make sure a residual current circuit breaker with a 30mA threshold is fitted before the power supply mains.
• Check that earthing is carried out correctly: connect all metal parts for closure (doors, gates etc.) and all
system components provided with an earth terminal.
• Fit all the safety devices (photocells, electric edges etc.) which are needed to protect the area from any

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danger caused by squashing, conveying and shearing.
• Position at least one visible indication device, and fix a Warning sign to the structure.
• The factory declines all responsibility with respect to the automation safety and correct operation when
other supplier’s components are used.
• Only use original parts for any maintenance or repair operation.
• Do not modify the automation components, unless explicitly authorized by the factory.
• Instruct the product user about the control systems provided and the manual opening operation in case of
emergency.
• Do not allow persons or children to remain in the automation operation area.
• Keep radio control or other control devices out of children’s reach, in order to avoid unintentional
automation activation.
• The user must avoid any attempt to carry out work or repair on the automation system, and always request
the assistance of qualified personnel.
• Anything which is not expressly provided for in the present instructions is not allowed.
• Before installing the gate opener, check that all moving part as well as the sliding gate is in good
mechanical condition, correctly balanced and opens and closes properly.
• Save these instructions for future use.
Preparation for Installation
Before proceeding to your opener installation, check if your gate structure is in accordance with the current
standards, especially as follows:
The gate sliding track is linear and horizontal, and the wheels are suitable，the gate should be mounted and
moving freely. Check that the structure is sufficiently strong and rigid, Make sure that the gate is plumb and
level. The fence posts must be mounted in concrete. The gate does not bind or drag on the ground.
• The opening and closing gate stops are positioned.
WARNING: Remember that control devices are intended to facilitate gate operation, but can not
solve problems due to any defects or deficiency resulting from failure to carry out correct installation or
maintenance. Take the product out of its packing and inspect it for damage. Should it be damaged, contact
your dealer. Remember to dispose of its components (cardboard, polystyrene, nylon, etc.) according to the
current prescriptions.
Refer to the following Figures for gate installation.

3
In sake of safety, a positive stop must be mounted on the two end of ground track.

4
Parts List
Extra Parts

5
Accessories Parts (Included in some models, refers to the actual package)
Optional Accessories Parts List (Available at TOPENS Store)
M12 Remote Control
ERM12 External
Receiver
TC188 Universal
Wireless and Wired
Keypad
TKP3 Wireless Keypad
TC175P Wired Keypad
TEW3 Vehicle Sensor
Exit Wand
HLR01 HomeLink
Remote Control Kit
TC173 Wireless Push
Button
TC147 Wall Push Button
TC148 Waterproof Wall
Push Button
TRF3 Reflection
Photocell Sensor
TC102 Photo Eye Beam
Sensor
JD24VY 24V Warning
Light
TC196 Tuya WiFi
Remote Control
TSP30W 30W Solar
Panel Charging Kit
TSQ20W 20W
Solar Panel Kit
TCS3 Solar Charge
Controller
LT08B 20 Feet Roller
Chain

6
Replacement Parts
ZZDCPYMJ3A
Control Board
ZZJCKG
Limit Switch
Magnet Assembly(N pole
& S pole)
Technical Specifications & Features
Specifications
Model:
DKC2000(S/Y)
Power input:
110~120V/60Hz
Motor voltage:
24VDC
Rated power:
550W
Gate moving speed:
20 cm/s (8 in/s)
Max gate weight:
2000kg (4400lbs)
Environmental conditions:
-20℃~ +50℃ (0°F to 120°F)
Protection class:
IP44
Features:
•Optional soft start and soft stop
•Midway mode
•Quick selection for the gate open/close direction
•Reliable rolling code technology for remote control
•Emergency release key in case of power failure
•Stop in case of obstruction during gate opening
•Optional stop/reverse in case of obstruction during gate closing
•Built in adjustable auto-close (1-250 seconds)
•Built in optional running timeout protection (travel time+45 seconds)
•Reliable electromagnetism limit for easy adjustment
•Can be equipped with a wide range accessories
•Easy to install, and minimum maintenance requirement
WARNING: Changes or modifications not expressly specified by this user manual, TOPENS could void
the warranty of this equipment.

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•Get the desired chain tension by adjusting the chain bolts
Installation Overview
Installation of the Opener
Caution:
*Be sure that the opener is installed in a level
and paralleled position. Improper installation
could result in property damage, severe injury,
and/or death.
* Before starting installation, ensure that there is
no point of friction during the entire movement
of the gate and there is no danger of derailment.
* Ensure that the safety side rollers are present.
Necessary Tools: The following tools may be
necessary to install the Gate opener. You will need
screwdrivers, an electric drill, wire cutters and a wire
stripper, a socket set, and possibly access to a
welder.
When install the opener, you should build a
concrete pad to support the base plate of opener in
order to maintain proper stability.
The installation proceeds are as follows:
1. Assemble the Base Plate and fix the Opener to
the Base Plate.
2.Dig a hole for a concrete pad which should be
approximately 60 x 32 x 35cm (24〞x 13〞x 14〞). It
may protrude 10 cm (4”) above ground and 25 cm
(10”) in depth underground. Increase the pad height
if necessary to protect the system from flooding,

8
heavy snow etc.
3. Prepare one or more conduits for the electrical cables before pour concrete. Remember that cable
conduits have to pass through the hole on the base.
4. Pour concrete and before it starts to harden, check that it is parallel to the gate leaf and perfectly level.
5. Mark the position of four expansion anchors according to the position of mounting hole on the base plate.
Double check your marking, move the base plate and drill the 4 holes using a 14mm (0.55”) masonry bit. Put
the 4 expansion anchors (provided) into the holes and firmly tighten.
6. Mount the base plate to the concrete Pad and firmly tighten, enabling the opener is firmly secured
on the concrete pad during the whole gate travel.
Manual Operation
You can open the gate by manual when power failure. And the opener should be put in the manual
(emergency release) position before fitting the rack, installing the opener and limit switch. The process is as
follows:
Insert the Release Key and turn it in clockwise 180°to disengage the clutch between the gear shaft and
motor. Now the opener is in the manual operation.
Installation of chain and chain brackets
1. Chain Brackets
1). Please refer to below chain brackets figure, which
shows “U”bolt, “L”bracket and chain bolt.
Use the “U”bolts (square or round) to attach the
chain brackets to gate frame.
2). If Both the square bolts and round bolts are not fit
for the gate frame, use the appropriate bolts to
attach the chain brackets to gate frame.
2. How to install the chain
1). Place the chain around the top of the idler wheels
and under the drive sprocket in chain box.
2). Connect a chain bolt to one end of chain from
chain box by using master link. Then insert the chain
bolt to the L bracket and fix them each other by
washers and nuts temporarily. (Nuts will be further
adjusted for a proper chain tension later)
3). Connect second chain bolt with another end of chain from chain box, then attach bolt to the L bracket on
opposite end of gate using the washers and nuts.
4). Make sure that the chain is line up exactly with the position where the chain on the chain idler wheel.

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5). Remove the unwanted length of chain. Set appropriated
chain tension by adjusting two chain bolts of the both end.
6). The chain brackets must be mounted to the same height as the chain on the idler wheels.
7). Make sure there is 1”distance at least between the wheel cover and the gate after you position the base
plate.

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Installation of the Magnets
Before install limit switch, make sure the gate
opener is put in manual operation. (The clutch
connected with gear shaft is disengaged) and
the mains power supply is disconnected.
Position the two Magnet Components
approximately on the gate and move the gate by
hand to fix them in place.
Fit magnets bracket
Push the gate fully closed by hand. Locate and
install the magnet bracket so that the opener will
stop at the desired close position when the close
limit switch approaches it.
Push the gate fully open by hand. Locate and
install the magnet bracket so that the opener will
stop at the desired open position when the open
limit switch approaches it.
The lower magnet bracket must be installed
at left side and higher magnet bracket must
be installed at right side from the view inside
of property. Finally adjust the magnet to the
proper position by moving the gate with the
motor.
The magnets should be 25~30mm (1-1.2”)
away from the Limit Switch Box. If it is too near
or too far, the switches will fail to work. Adjust
the position of the magnets until the positions of
the opening and closing meet the requirement.
Connection of the Power Supply
WARNING: NEVER connect the gate opener to the power outlet before all the installations
have been done.
NOTE:
1. If batteries are chosen as the power source, Marine or Automotive Type Battery is required. The
batteries should be waterproof type, or be placed in water proof circumstance.
2. 2 PCS 12VDC batteries can be connected in series to function as 24VDC. The following diagram
shows on how to connect 2 PCS batteries in series.
3. Please note that the wire connection of the power supply system is very important. Incorrect wire
connection will damage the control board.
Warning: Improper magnets installation may cause the gate crash into end barrier,
which is very dangerous!

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Power Mode 1. Only use the AC electricity as
the power source
The power supply cord should be at least 2×0.75mm2
(2C×18AWG). Connect the live wire, neutral wire to the “L”,
“N” terminals respectively. (PE is no need to be connected
for this model of gate opener).
Power Mode 2. By AC electricity and back-up
batteries, only use the AC electricity to
charge the batteries
If the AC electricity failure happens rarely (less than 8
hours per day), then you can use minimum 5Ah
2*12VDC batteries as back-up power source in case of
AC power failure. In this situation, you can connect the
AC electricity following the “Power Mode 1” and the
batteries to the “24V BATT” terminal of the control
board directly as the wiring diagram.
Power Mode 3. Only use the batteries as the power source, only use the solar panel to
charge the batteries
If the AC electricity is not available, then you can choose the batteries as the power source and use the solar
panel to charge the batteries. The capacity of the batteries should be at least 17Ah and the power of the
solar panel should be at least 40W in this situation. The gate opener can run for 10 cycles per day without
connecting any other accessories except push button & warning light if the local average sunshine time is
more than 6 hours per day. The power of the solar panel and the capacity of the batteries should be
enlarged if the local average sunshine time is less than 6 hours per day or using one of the accessories
(photocell, external receiver, exit wand and keypad). Please provide us with more details of the local
sunshine condition and accessories needs which we can calculate the configuration of the solar panel and
the batteries. Please connect the batteries & the solar panels & solar controller refer to the following wiring
diagram.

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Power Mode 4. By AC electricity and back-up batteries, use the AC electricity and the
solar panel to charge the batteries at the same time
If the AC electricity failure happens frequently and lasts for a long time (maybe lasts for 4-5 days one time),
then you can charge the batteries with the AC electricity and the solar panel at the same time. The capacity
of the batteries should be at least 12Ah. You can connect the AC electricity following the “Power Mode 1”
and the batteries & the solar panels & solar controller refer to the following wiring diagram.
Connection between Master and Slave Gate Opener
In the dual gate opener system, the slave gate opener is controlled by the master gate opener, so the slave
gate opener must be connected to the master gate opener for communication. Use a 2-core shield
twisted-pair wire (minimum size of the wire is 20AWG) to connect the two control board refers to the
following illustration.
NOTE: The maximum distance between the master and slave gate opener should be within 100ft. (30m).

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Connecting of the Control Board
For SINGLE GATE OPENER, the connection of the control board can be simply referred to the following
illustration.
For DUAL GATE OPENER, you should configure the master gate opener and the slave gate opener firstly
by setting the #2 dip switch of SW2 to ON. All the accessories are recommended to be connected to the
control board of the master gate opener because the system is controlled by the master gate opener.
For the slave gate opener, you can only connect the AC power wire and the communication wire to
the master gate opener.
Following illustrations is the connection of the control board:

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1. Motor
The BLACK wire of the motor should be connected to the “MOTOR-” terminal (#25).
The RED wire of the motor should be connected to the “+ MOTOR” terminal (#24).
2. Limit Switches
The WHITE wire of the limit switches should be connected to the “HI” terminal (#10).
The BLACK wire of the limit switches should be connected to the “COM” terminal (#11).
The BLUE wire of the limit switches should be connected to the “LOW” terminal (#12).
3. Transformer
The input (RED wires) of the transformer should be connected to the “AC-OUTPUT N” terminal (#19) and
“AC-OUTPUT L” terminal (#20). No matter the polarity.
The output (BLACK wires) of the transformer should be connected to the “AC 24V” terminal (#17) and “AC
24V” terminal (#18). No matter the polarity.

15
4. Warning Light (Included in some models, refers to the actual package)
The BLACK wire of the warning light should be connected into the “Light DC24V-” terminal (#27).
The RED wire of the warning light should be connected into the “Light DC+24V” terminal (#26).
5. Battery (optional)
The “24V+” of the battery should be wired to the “+24V BATT” terminal (#15), “24V-” should be wired to
“24V BATT-” terminal (#16). If the battery has been used with solar panel, please connect the batteries and
the solar panel &solar controller following the chapter of “Connection of the Power Supply”.
6. Photocell Beam System (PBS) (Included in some models, refers to the actual package)
Use a 2-core cable to connect the “- ~” terminal of the photocell’s emitter to the “COM” terminal (#8), the “+
~” terminal to the “+12V” terminal (#9). Also the “- ~” and “+ ~” terminals of the photocell’s receiver should
be connected to the “COM” terminal (#8) and “+12V” terminal (#9) in parallel.
Use another 2-core cable to connect the “NC” terminal of the receiver to the “INFR” terminal (#2), the “COM”
terminal to the “COM” terminal (#1).
7. Reflection Photocell Sensor (optional)
The “AC10-25V/DC12-30V” terminals of the reflection photocell sensor should be connected into the “COM”
terminal (#8) and “+12V” terminal (#9), no matter the polarity.
The “NC” terminal should be connected into the “INFR” terminal (#2).
The “COM” terminal should be connected into the “COM” terminal (#1).
8. Push Button (optional)
The push button should be wired into the “ONE” terminal (#4) and “COM” terminal (#1). No matter the
polarity. The gate operator works alternately by pressing the button (open-stop-close-stop-open).
The push button can be wired into the “STOP” terminal (#3) and “COM” terminal (#1). No matter the polarity.
The gate opener will only stop by pressing the button.
The push button can be wired into the “CLOSE” terminal (#5) and “COM” terminal (#1). No matter the
polarity. The gate opener will only close by pressing the button.
The push button can be wired into the “OPEN” terminal (#6) and “COM” terminal (#1). No matter the polarity.
The gate opener will only open by pressing the button.
9. Exit Wand (optional)
The BLACK wire of the exit wand should be connected into the “COM” terminal (#8).
The BLUE wire of the exit wand should be connected into the “LOOP” terminal (#7).
The RED wire of the exit wand should be connected into the “+12V” terminal (#9).
The GREEN wire of the exit wand should be connected into the “COM” terminal (#8).
The sensitivity adjustment board should be wired to the GREEN wire and the YELLOW wire of the wand. No
matter the polarity.
10. External Receiver (optional)
The BROWN wire of the external receiver should be connected into the “ONE” terminal (#4).
The BLACK wire of the external receiver should be connected into the “COM” terminal (#8).
The RED wire of the external receiver should be connected into the “+12V” terminal (#9).
11. Wired Keypad (24VDC) (optional)
The RED wire of the wired keypad should be connected into the “+12V” terminal (#9).

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The BLACK wire of the wired keypad should be connected into the “COM” terminal (#8).
The BLUE wire of the wired keypad should be connected into the “ONE” terminal (#4).
The PURPLE wire of the wired keypad should be connected into the “COM” terminal (#1).
12. HomeLink Remote Control Kit (optional)
The “1” terminal should be connected into the “ONE” terminal (#4).
The “2” terminal should be connected into the “COM” terminal (#1).
The “DC+” terminal should be connected into the “+12V” terminal (#9).
The “DC-” terminal should be connected into the “COM” terminal (#8).
NOTE: Using of the photocell, exit wand, keypad and external receiver would cause the battery
exhausted quickly. Big capacity of batteries and big power of solar panel is required if you want to
use any one of them (If the batteries and solar panel is used as main power supply).
Setting of the Control Board
WARNING: Ensure the gate opener is Power Off when you make any adjustment of the gate
opener. Keep away from the path of the gate during you set the gate opener system in case of the
unexpected gate moving. Carefully adjust the DIP switches to avoid the risk of machine damage and
injury or death. Always ask the help of
professional technician /electrician if you have
any question.
1. DIP Switches
The DIP switches are used to enable/disable midway
mode, enable/disable auto close function,
enable/disable soft stop, enable/disable start with full
speed start, auto close time setting, stop/reverse in case of obstruction when closing, and fast change the
open direction which is determined by the position of the gate opener installed.
SW1:
DIP Switch #1: Reserved. No function.
DIP Switch#2: Enable/disable Midway Mode.
ON – Midway mode enabled
OFF –Midway mode disabled
NOTE: The midway mode function would be disabled if DIP switch#2 is turned off. The midway mode
could be activated by pressing button B of the remote control when the gate is in the full closed
position. The running time of the motor in Midway Mode is 6 seconds.
Factory default setting is OFF.
DIP Switch #3: Enable/disable Auto Close Function
ON – Auto close function enabled
OFF – Auto close function disabled

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Auto-close time setting:
1. Turn and ONLY turn DIP Switch #3 and #6 to ON (All the other DIP switches of SW1 shall be turned
OFF. They can be turned ON after the timer setting).
2. Press the button “ONE” to increase the timer from 1 second (Every time the timer will be start from 1
second when entering into the timer setting). Each press of the “ONE” button will increase the timer by 1
second. The time can be set up to 250 seconds.
3. Turn DIP Switch #6 to OFF to finish the setting.
Factory default setting is OFF.
Important Note: When the auto close function is enabled, the photocell sensor is highly
recommended to be installed with the gate opener for safety.
DIP Switch #4: Enable/disable Soft Stop
ON – Soft stop enabled (Effective only after travel learning)
OFF – Soft stop disabled
Travel Learning:
1. Turn and ONLY turn DIP Switch #4 and #6 to ON (All the other DIP switches of SW1 shall be turned
OFF. They can be turned ON after the timer setting).
2. Press and hold the button “ONE” until the gate opener starts running automatically and then release. It will
run for a complete opening & closing cycle and then stop automatically. The buzzer will beep for 2 sounds to
indicate that the travel learning is completed successfully.
3. Turn DIP Switch #6 to OFF to finish the setting. You would achieve the soft stop in your next
opening/closing cycle.
Factory default setting is OFF.
NOTE: The soft stop period is fixed 3 seconds if soft stop is enabled. The soft stop speed can be
adjusted by the Potentiometer A.
DIP Switch #5: Enable/disable Start with Full Speed
ON –Start with full speed enabled (The gate opener runs with full speed when starting)
OFF –Start with full speed disabled (The gate opener runs with soft start at a slower speed for 2 seconds)
Factory default setting is OFF.
DIP Switch #6: Setting Switch
Work together with DIP switch #3 or DIP switch #4 to set the auto close time or travel learning.
Factory default setting is OFF.
DIP Switch #7: Stop/Reverse in Case of Obstruction during Gate Closing
ON –The gate opener reverses in case of obstruction during gate closing.
OFF –The gate opener stops in case of obstruction during gate closing.
NOTE: The gate opener will always stop in case of obstruction during gate opening.
Factory default setting is ON.
DIP Switch #8: Left/Right open