Topens DKR500 User manual

Sliding Gate Opener
User’s Manual
Model:
TOPENS Website
www.topens.com
Email: [e-mail]
VER 21b
C030566
DKR500(S/Y/T)
★
Please read and follow all warnings, precautions and instructions before
installation and use.
★Never connect the solar panel to the control board directly to charge the battery.
★Periodic checks of the opener are required to ensure safe operation.
★Save this manual.

CONTACT US:
Visit: www.topens.com
Please record the product model, your email address etc.
in the spaces provided below. Refer to this list when contacting TOPENS
for technical service or assistance with your automatic gate opener.
Where did you purchase? (Amazon.com; Amazon.ca: Amazon.co.uk, Amazon.de; Other, Please
Specify)
Order#
Product Model
Purchase Date
Full Name Phone# Email Address (VERY
IMPORTANT)
Street Address, Apartment /Unit, City, State /Province, Zip Code
Country/Region
Approximate Gate Weight
(pounds; kg: Other. Please
Specify)
Approximate Gate Length
(feet; meter; Other. Please
Specify)
Did you purchase any
accessories? (Please list
below)
Issue Details
Email Us: [e-mail]
Call: [phone] (China)
Monday through Friday 9:00AM-5:30PM (UTC +08:00)

Table of Contents
Check Your Gate before Installation ................................................................................................................ 1
General Safety ................................................................................................................................................. 1
Preparation for Installation ............................................................................................................................... 2
Parts List........................................................................................................................................................... 4
Extra Parts........................................................................................................................................................ 4
Accessories Parts (Included in some models, refers to the actual package).................................................. 4
Optional Accessories Parts List (Available at TOPENS Store)........................................................................ 4
Replacement Parts........................................................................................................................................... 5
Technical Specifications & Features ................................................................................................................ 5
Installation Overview ........................................................................................................................................ 6
Installation of the Opener ................................................................................................................................. 6
Manual Operation............................................................................................................................................. 7
Fit the Plastic Rack Reinforced with Steel ....................................................................................................... 7
Installation of the Magnets ............................................................................................................................... 8
Connection of the Power Supply...................................................................................................................... 8
Connecting of the Control Board.....................................................................................................................11
Setting of the Control Board........................................................................................................................... 13
Test the Reversing Sensitivity ........................................................................................................................ 14
How to Program or Erase the Remote........................................................................................................... 15
How to Use the Remote to Operate Your Gate Opener ................................................................................ 15
Wireless Keypad Programming...................................................................................................................... 15
Troubleshooting.............................................................................................................................................. 16
Maintenance ................................................................................................................................................... 17

1
Thank you for purchasing our sliding gate opener. We are sure that the products will be greatly satisfying as
soon as you start to use it.
The product is supplied with a user’s manual which encloses installation and safety precautions. These
should be read carefully before installation and operation as they provide important information about safety,
installation, operation and maintenance. This product complies with the recognized technical standards and
safety regulations.
Check Your Gate before Installation
General Safety
WARNING! An incorrect installation or improper use of the product can cause damage to persons,
animals or properties.
• Scrap packing materials (plastic, cardboard, polystyrene etc.) according to the provisions set out by current
standards. Keep nylon or polystyrene bags out of children’s reach.
• This product was exclusively designed and manufactured for the use specified in the present documentation.
Any other use not specified in this documentation could damage the product and be dangerous.
• The factory declines all responsibility for any consequences resulting from improper use of the product, or
use which is different from that expected and specified in the present documentation.
• Do not install the product in explosive atmosphere.
• The factory declines all responsibility for any consequences resulting from failure to observe Good Technical
Practice when constructing closing structures (door, gates etc.), as well as from any deformation which might
occur during use.
• Disconnect the electrical power supply before carrying out any work on the installation. Also disconnect any
buffer batteries, if fitted.
• Fit an omnipolar or magnetothermal switch on the mains power supply, having a contact opening distance
equal to or greater than 3,5 mm.
• Make sure a residual current circuit breaker with a 30mA threshold is fitted before the power supply mains.
• Check that earthing is carried out correctly: connect all metal parts for closure (doors, gates etc.) and all
system components provided with an earth terminal.
• Fit all the safety devices (photocells, electric edges etc.) which are needed to protect the area from any

2
danger caused by squashing, conveying and shearing.
• Position at least one visible indication device, and fix a Warning sign to the structure.
• The factory declines all responsibility with respect to the automation safety and correct operation when
other supplier’s components are used.
• Only use original parts for any maintenance or repair operation.
• Do not modify the automation components, unless explicitly authorized by the factory.
• Instruct the product user about the control systems provided and the manual opening operation in case of
emergency.
• Do not allow persons or children to remain in the automation operation area.
• Keep radio control or other control devices out of children’s reach, in order to avoid unintentional automation
activation.
• The user must avoid any attempt to carry out work or repair on the automation system, and always request
the assistance of qualified personnel.
• Anything which is not expressly provided for in the present instructions is not allowed.
• Before installing the gate opener, check that all moving part as well as the sliding gate is in good mechanical
condition, correctly balanced and opens and closes properly.
• Save these instructions for future use.
Preparation for Installation
Before proceeding to your opener installation, check if your gate structure is in accordance with the current
standards, especially as follows:
The gate sliding track is linear and horizontal, and the wheels are suitable，the gate should be mounted and
moving freely. Check that the structure is sufficiently strong and rigid, Make sure that the gate is plumb and
level. The fence posts must be mounted in concrete. The gate does not bind or drag on the ground.
• The opening and closing gate stops are positioned.
WARNING: Remember that control devices are intended to facilitate gate operation, but can not solve
problems due to any defects or deficiency resulting from failure to carry out correct installation or maintenance.
Take the product out of its packing and inspect it for damage. Should it be damaged, contact your dealer.
Remember to dispose of its components (cardboard, polystyrene, nylon, etc.) according to the current
prescriptions.
Refer to the following Figures for gate installation.

3
In sake of safety, a positive stop must be mounted on the two end of ground track.

4
Parts List
Extra Parts
Accessories Parts (Included in some models, refers to the actual package)
Optional Accessories Parts List (Available at TOPENS Store)
M12 Remote Control
ERM12 External
Receiver
TC186-R WiFi
Smartphone Remote
Control with Camera
TC186 WiFi Smartphone
Remote Control with
Camera

5
TKP3 Wireless
Keypad
TC175P Wired
Keypad
TEW3 Vehicle Sensor
Exit Wand
HLR01 HomeLink Remote
Control Kit
TC173 Wireless Push
Button
TC147 Wired Push
Button
TRF3 Reflection
Photocell Sensor
TC102 Photo Eye Beam
Sensor
JD24VY 24V Warning
Light
TSP30W 30W Solar
Panel Charging Kit
TCS3 Solar Charge
Controller
RNH2 Heavy Duty Gear
Rack
RNH4 Heavy Duty
Gear Rack
Replacement Parts
DKPYMJ1B Control
Board
PYMJ-CKG Limit
Switch
Technical Specifications & Features
Specifications
Model: DKR500(S/Y/T)
Power input:
110~120V/60Hz or 220~240V/50Hz
Motor voltage: 24VDC
Rated power: 180W
Gate moving speed:
21 cm/s (8.3 in/s)
Max gate weight: 600kg (1300lbs)
Environmental conditions:
-20
℃~ +50℃ (
-4°F to 122°F)
Protection class: IP44
WARNING: Changes or modifications not expressly specified by this user manual, TOPENS could void
the warranty of this equipment.

6
Features:
Soft start and soft stop
·Midway mode
·Quick selection for the gate open/close direction
·Reliable rolling code technology for remote control
·Emergency release key in case of power failure
·Stop in case of obstruction during gate opening
·Reverse in case of obstruction during gate closing
·Built in adjustable auto-close (none, 30, 60, 90
seconds)
·Built in max. Motor Running Time (MRT) for multiple
safety protection (90 seconds)
·Reliable electromagnetism limit for easy adjustment
·Can be equipped with a wide range accessories
·Easy to install, and minimum maintenance
requirement
Installation Overview
Installation of the Opener
Caution:
*Be sure that the opener is installed in a level and paralleled position and is properly secured.
Improper installation could result in property damage, severe injury, and/or death.
* Before starting installation, ensure that there is no point of friction during the entire movement of
the gate and there is no danger of derailment.
* Ensure that the safety side panels are present.
Necessary Tools: The following tools may be
necessary to install the Gate opener. Screwdrivers,
an electric hammer, wire cutters and a wire stripper,
a socket set.
When install the opener, you should have or build a
concrete pad to support the base plate of opener in

7
order to maintain proper stability.
The installation proceeds are as follows:
1. Dig a hole for a concrete pad which should
be approximately 40 x 24 x 30cm (15.7”x 9.4”x
11.8”). It may protrude 10 cm (4”) above ground
and 20 cm (7.9”) in depth underground.
Increase the pad height if necessary to protect
the system from flooding, heavy snow etc.
2. Prepare one or more conduits for the
electrical cables before pour concrete.
Remember that cable conduits have to pass
through the hole in opener base.
3. Pour concrete and before it starts to harden,
check that it is parallel to the gate leaf and
perfectly level.
4. Make sure the position of Expansion Tubes
was placed according to the position of
mounting holes on the opener base.
5. Mount the opener to the concrete Pad. It's only temporary installation. Further adjustment will be
required when install the rack.
Manual Operation
You can open the gate by manual when power failure. And the opener should be put in the manual
(emergency release) position before fitting the rack, installing the opener and limit switch. The process is as
follows:
Insert the Release Key and turn it in clockwise 90°, then pull the release handle in clockwise 90° to
disengage the clutch between the gear shaft and motor. Now the opener is in the manual operation.
Fit the Plastic Rack Reinforced with Steel
1. Start with gate in closed position
2. Prepare the plastic rack (you can order extra rack from dealer if necessary).
3. Put one end of rack section on the gear of opener as a temporary support.
Make rack level and mark the rack’s mounting holes (four holes for light duty or six holes for heavy duty)
on the gate.
4. Fit the rack by self-threading screws. This kind of plastic rack is quieter and allows height adjustments to
be made even after it has been fixed. Please keep 1.0mm space between the rack and the gear to avoid the
weight of the gate effect on the opener.

8
Installation of the Magnets
Before install limit switch, make sure the gate opener is put in manual operation. (the clutch connected with
gear shaft is disengaged) and the mains power supply is disconnected.
Position the S&N Magnet Components approximately on the gate and move the gate by hand to fix them in
place.
Fit magnets bracket
Push the gate fully closed by hand. Locate and install the magnet bracket so that the opener will stop at the
desired close position when the close limit switch approaches it.
Push the gate fully open by hand. Locate and install the magnet bracket so that the opener will stop at the
desired open position when the open limit switch approaches it.
The magnet component with N pole outside must be installed at left side and the magnet component
with S pole outside must be installed at right side from the view inside of property.
Ensure magnet center to align with the marked line above !
The magnets should be 25~30mm (1-1.2”)away from the Limit Switch Box. If it is too near or too far, the
switches will fail to work. Adjust the position of the magnets until the positions of the opening and closing
meet the requirement.
Important:
* Check that the rack teeth must engage the gear teeth throughout their full thickness. If not, adjust the
position of the opener or/and place a few shims between the rack and gate.
* Manually slide the gate leaf to ensure the rack is proper on the gear of opener.
* Repeat same steps of first rack section to install the rest rack sections until proper length is reached.
* Cut away any excess of the rack (Note: rack length must be longer than actual travel of the gate)
Connection of the Power Supply
WARNING: NEVER connect the gate opener to the power outlet before all the installations have
Warning: Improper magnets installation may cause the gate crash into end barrier,
which is very dangerous !

9
been done.
NOTE:
1. If batteries are chosen as the power source, Marine or Automotive Type Battery is required. The
batteries should be waterproof type, or be placed in water proof circumstance.
2. 2 PCS 12VDC batteries can be connected in series to function as 24VDC. The following diagram
shows on how to connect 2 PCS batteries in series.
3. Please note that the wire connection of the power supply system is very important. Incorrect wire
connection will damage the control board.
Power Mode 1. Only use the AC electricity as the
power source
The power supply cord should be at least 3×0.75mm2(3C×18AWG). Connect the
live wire, neutral wire and earth wire to the “L”, “N” and “PE” terminals respectively.
NOTE: The power supply cord is not included in the package.
Power Mode 2. By AC electricity and back-up batteries,
only use the AC electricity to charge the batteries
If the AC electricity failure happens rarely (less than 8
hours per day), then you can use minimum 5Ah
2*12VDC batteries as back-up power source in case of
AC power failure. In this situation, you can connect the
AC electricity following the “Power Mode 1” and the
batteries to the BAT terminal of the control board
directly as the below wiring diagram.
Power Mode 3. Only use the batteries
as the power source, only use the solar panel to charge the batteries
If the AC electricity is not available, then you can choose the batteries as the power source and use the solar
panel to charge the batteries. The capacity of the batteries should be at least 12Ah and the power of the solar
panel should be at least 30W in this situation. The gate opener can run for 10 cycles per day without
connecting any other accessories except pushbutton & warning light if the local average sunshine time is
more than 6 hours per day. The power of the solar panel and the capacity of the batteries should be enlarged
if the local average sunshine time is less than 6 hours per day or using one of the accessories (photocell,
external receiver, exit wand and keypad). Please provide us with more details of the local sunshine condition
and accessories needs which we can calculate the configuration of the solar panel and the batteries. Please
connect the batteries & the solar panels & solar controller refer to the following wiring diagram.

10
Power Mode 4. By AC electricity and back-up batteries, use the AC
electricity and the solar panel to charge the batteries at the same time
If the AC electricity failure happens frequently and lasts for a long time (maybe 4-5 days one time), then you
can charge the batteries with the AC electricity and the solar panel at the same time. The capacity of the
batteries should be at least 7Ah and the power of the solar panel should be at least 20W in this situation. You
can connect the AC electricity following the “Power Mode 1” and the batteries & the solar panels & solar
controller refer to the following wiring diagram.

11
Connecting of the Control Board
1. Motor
The YELLOW wire of the motor should be connected into the “1” terminal.
The RED wire of the motor should be connected into the “2” terminal.
2. Limit Switches
The YELLOW wire of the limit switches should be connected into the “3” terminal.
The BLACK wire of the limit switches should be connected into the “4” terminal.

12
The RED wire of the limit switches should be connected into the “5” terminal.
3. Warning Light (Included in some models, refers to the actual package)
The WHITE wire of the warning light should be connected into the “6” terminal.
The RED wire of the warning light should be connected into the “7” terminal.
4. Photocell Beam System (PBS) (Included in some models, refers to the actual package)
Use a 2-core cable to connect the “- ~” terminal of the photocell’s emitter to the “19” terminal, the “+ ~”
terminal to the “18” terminal. Also the “- ~” and “+ ~”terminals of the photocell’s receiver should be
connected to the “19” and “18” terminals in parallel.
Use another 2-core cable to connect the “NC”terminal of the receiver to the “13” terminal, the “COM”
terminal to the “12” terminal.
5. Push Button (optional)
The push button should be wired to the “16 and “17” terminals. No matter the polarity. The gate operator
works alternately by pressing the button (open-stop-close-stop-open).
6. Exit Wand (optional)
The BLACK wire of the exit wand should be connected into the “14” terminal.
The BLUE wire of the exit wand should be connected into the “15” terminal.
The RED wire of the exit wand should be connected into the “18” terminal.
The GREEN wire of the exit wand should be connected into the “19” terminal.
The sensitivity adjustment board should be wired to the GREEN wire and the YELLOW wire of the wand. No
matter the polarity.
7. Battery (ONLY included in Y Series)
The “24V+” of the battery should be wired to the BAT+ (11) terminal, “24V-” should be wired to “-BAT” (10)
terminal. If the battery has been used with solar panel, please connect the batteries and the solar panel
&solar controller following the chapter of “Connection of the Power Supply”.
8. External Receiver (optional)
The BROWN wire of the external receiver should be connected into the “16” terminal.
The BLACK wire of the external receiver should be connected into the “17” terminal.
The RED wire of the external receiver should be connected into the “18” terminal.
9. Wired Keypad (24VDC) (optional)
The RED wire of the wired keypad should be connected into the “18” terminal.
The BLACK wire of the wired keypad should be connected into the “17” terminal.
The BLUE wire of the wired keypad should be connected into the “16” terminal.
The PURPLE wire of the wired keypad should be connected into the “17” terminal.
NOTE: Using of the photocell, exit wand, keypad and external receiver would cause the battery
exhausted quickly. Big capacity of batteries and big power of solar panel is required if you want to
use any one of them (If the batteries and solar panel is used as main power supply).

13
Setting of the Control Board
WARNING: Ensure the gate opener is Power Off when you make any adjustment of the gate
opener. Keep away from the path of the gate during you set the gate opener system in case of the
unexpected gate moving. Carefully adjust the DIP switches to avoid the risk of machine damage and
injury or death. Always ask the help of professional technician /electrician if you have any question.
1. DIP Switches
The DIP switches are used to set the running time of the
motor in midway mode, fine adjust the soft stop period
of the motor, auto close time of the gate opener and
fast change the open/close direction which is
determined by the position of the gate opener installed.
DIP Switch #1–#2: Running time of the motor in Midway Mode
DIP Switch #1: ON – 2 Seconds OFF – 0
DIP Switch #2: ON – 4 Seconds OFF – 0
NOTE: The midway mode function would be disabled if both DIP switches are turned off. Factory
default setting is disabled. The midway mode could be activated by pressing button B of the remote
control when the gate is in the full closed position.
DIP Switch #3–#5: Fine adjust the soft stop period of the motor
DIP Switch #3: ON – 1 Second OFF – 0
DIP Switch #4: ON – 2 Seconds OFF – 0
DIP Switch #5: ON – 3 Seconds OFF – 0
NOTE: Every time you restart the gate opener after power off, you should use the access control
device (such as remote, push button and etc.) to operate the gate opener to run for a complete
opening cycle and a complete closing cycle to get the full opening time and the full closing time. You
would achieve the soft stop in your next opening/closing cycle. Factory default soft stop time is 3
seconds. You can turn the DIP switches on/off to fine adjust the soft stop time to meet your actual
needs.
E.g. Running time of the opener in midway mode is 2+4=6 seconds.
E.g. The soft stop period of the motor is 1+2=3 seconds.

14
DIP Switch #6–#7: Auto close time of the gate opener
DIP Switch #6: ON – 30 Seconds OFF – 0
DIP Switch #7: ON – 60 Seconds OFF – 0
NOTE: The auto close function would be disabled if both DIP switches are turned to off (factory
default setting).
Important Note: When the auto close function is enabled, the photocell sensor is highly
recommended to be installed with the gate opener for safety.
DIP Switch #8: Left/Right open
2. Potentiometers
Potentiometer A is used to adjust the close stall force the gate operator. Turn clockwise to increase the stall
force, and turn it counter-clockwise to decrease the stall force.
Potentiometer B is used to adjust the open stall force the gate operator. Turn clockwise to increase the stall
force, and turn it counter-clockwise to decrease the stall force.
WARNING: Photocell is highly recommended to be installed with the gate opener as entrapment
protection for safety when you set stall force to maximum.
Test the Reversing Sensitivity
For the sake of safety, it is very important to test the reversing sensitivity as soon as the control board set is
finished.
The reversing sensitivity adjustment is inverse correlation with stall force adjustment in potentiometer A and
B. In other word, the stall force level is higher; the reversing sensitivity level is lower.
Put an immobile object along the gate path, and then operate the gate to strike it during the close cycles. The
gate must reverse as soon as object is struck with it. If the gate doesn’t reverse, please increase the reversing
sensitivity by turning the potentiometer in counter-clockwise direction. (Turning the stall force potentiometer
toward to MIN position to increase the reversing sensitivity)
Note 1: If the sensitivity setting is too higher, the gate will stop or reverses very easy by itself while
there is little obstruction or resistance such as strong wind or heavy snow sometimes.
Note 2: Always check the gate reversing function every each time of control board set or restart after
power off.
E.g. Auto close time of the gate opener is 30+60=90 seconds.

15
How to Program or Erase the Remote
The remote MUST be programed to the opener BEFORE OPERATING. Please follow the steps to
program the remote.
Activate the opener only when gate is in full view, free of obstruction and properly adjusted. No
one should enter or leave gate area while gate is in motion. DO NOT ALLOW CHILDREN to operate
push button or remote. DO NOT ALLOW CHILDREN TO PLAY NEAR THE GATE.
If you purchase additional remote controls, the gate opener must be programmed to accept the
new remote code.
If you lose one of any remote control, please erase and reprogram all other remote controls to
have a new code for safety.
Program the remote
Press and release the learn button, the REM LED light will
be on, then press the key in the remote two times in 2
seconds, between the two times HOLD ON FOR A
MOMENT, the REM LED light will flash for 4 seconds. Now
the remote has been programmed successfully.
Erase all the remote codes
Press and hold the learn button until the REM LED light is off. Now all remote codes have been erased.
NOTE: Max. 8 remotes can be programmed for the opener. An External Receiver (optional) allows up to
250pcs remotes to be programmed for the opener. TOPENS ERM12 Universal External Receiver is
available at TOPENS Store.
TOPENS ERM12 Universal External Receiver is also compatible with other brand swing gate opener,
sliding gate opener and garage door opener.

How to Use the Remote to Operate Your Gate Opener
Each remote has four buttons, from top to bottom are separately A, B, C and D. You may
use this remote to operate as many as 4 sets TOPENS swing gate openers or 1 set
TOPENS sliding gate opener and 2 sets TOPENS swing gate openers.
1. Use this remote to only operate TOPENS swing gate opener A, B, C and D four buttons
share same function once they are programmed with
TOPENS swing gate opener. You may choose any button to program it with our swing
gate opener. Every press of the button is able to active the gate opener to work alternately
(open-stop-close-stop-open).
2. Use one remote to operate TOPENS swing gate opener & sliding gate opener at the
same time
All of TOPENS sliding gate opener have midway mode. Button B is designed to realize midway function (refer
to more details in our TOPENS sliding gate opener manual). So it is must program button A with sliding gate
opener, while you may program either C button or D button with TOPENS swing gate opener.
Wireless Keypad Programming
You can follow the below steps to program wireless keypad to the opener. Press the Learn button until the
REM LED is ON,and then releases the button. Then press "OK" button on keypad and REM LED will flash
for 3 seconds and then be OFF which indicates the keypad has been programmed successfully. You can use

16
the default password “888888” to operate the opener after programming. You can press “PIN” “8 8 8 8 8 8”
and then press “OK” to confirm to operate the opener.
Also you can change the password of the keypad follow the below steps. Press “PIN” and then input the six
digits old password and then press ”PIN” again, the REM LED will be ON. Input the six digits new password
and then press the “PIN” to confirm the new setting, REM LED will flash for 3 seconds and then be OFF
which indicates the password has been changed successfully. You can press “PIN” “6 digits new password”
and then press “OK” to confirm to operate the opener.
NOTE: Every step for pressing button during program must be finished within 1 second to ensure successful
programming.
Troubleshooting
Have a multi-meter to check voltage and continuity. Use caution when checking high voltage terminals.
Symptom Possible Solution(s)
The opener does not
run.
Power LED is
OFF.
1. Make sure that the power cord is properly plugged into the mains outlet.
2. Check if the output voltage of the transformer is 24VAC. If the voltage
measures 0, the transformer may be overheated or damaged. Turn power off
and allow board to cool for several minutes then reset. Replace the
transformer if the symptom still exists.
3. Check the fuse in the control board. Replace the fuse if it was burnt out.
4. Check the status of the over-discharged LED on the solar controller, the
voltage of the batteries is too low to power the gate opener if the LED is ON.
Please wait the batteries are charged to full.
5. The solar controller could be faulty if the over-discharged LED is ON when
the voltage of the batteries is normal (>24VDC).
6. Check the control board. Replace the control board if necessary.
The opener does not
run. Power LED is
ON.
1. Check to be sure the beam is not blocked if a photocell is used as a
secondary entrapment prevention device. If a photocell is not used, photocell
terminal of the control board should be shorted by a jumper wire.

17
Maintenance
Every six months check the following items for proper operation of the unit.
* Lubricate shafts and gears.
* Keep opener clean at all times.
* Check and tighten anchors bolts.
2. Check the motor. Release the clutch then disconnect the wires of the motor
from terminal 1 and 2. Connect the wires to 24V battery directly, the motor
should run, and then exchange the wires, the motor should run in the opposite
direction. If the motor runs in both directions, please check the other parts
listed below.
3. Check the limit switch. Use a jumper wire to short terminal 4 with terminal
3 and 5, and then use a keying device to operate the opener, replace the limit
switch if the motor could run in both directions.
4. Check the control board. Replace the control board if necessary.
Remote control does
not work.
1. The indicator light of remote control is not on. Check the battery in your
remote control. Replace the battery if necessary.
2. The distance you use the remote is too far away from the opener. Try it
again closer.
3. Remote control is not suitable for receiver. After making sure the codes are
correct, erase remote controls and then re-program the codes in the device.
4. Check the control board. Replace the control board if necessary.
The gate starts but it is
immediately stop or
reverse
1. Check the HALL sensor board in the side of the gear box has been
connected to the control board tightly.
2. Check that the clutch is adjusted properly and is not slipping.
3.
The opening force or closing force is adjusted too small. Turn the
Potentiometer A&B to increase the force.
4. Disconnect the gate from the gate opener and check that the gate slides
freely without any binding.
5. Check the control board. Replace the control board if necessary.
The gate opens, but
stops and will not
return.
1. Please note the two limit magnets are different: one is N pole and another
is S pole. Please try to exchange the two magnets.
2. Please try to exchange the limit switch wires CL (close) and OP (open).
3. Maybe the magnet was installed in the wrong position so it inducts both
switches. Adjust the magnets to the correct position refer to the manual.
4. Check the control board. Replace the control board if necessary.
The gate can open,
but fails to close.
1. Photocell is obstructed. Remove obstruction.
2. The limit switch is failed. Use a jumper wire to short terminal 4 with terminal
3 and 5, and then use a keying device to operate the opener, replace the limit
switch if the motor could run in both directions.
3. Check the control board. Replace the control board if necessary.