Ubiquiti UAP-PRO User manual

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i
Table of ContentsUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
Table of Contents
Chapter 1: Product Overview .......................................1
Package Contents ................................................................1
System Requirements ............................................................1
Network Topology Requirements .................................................2
Hardware Overview ..............................................................2
Chapter 2: Installation ..............................................5
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hardware Installation of the UniFi AP-PRO ........................................5
Hardware Installation of the UniFi AP-AC ..........................................8
Software Installation.............................................................10
Chapter 3: Using the UniFi Controller Software .....................13
InterfaceTabs...................................................................13
Common Interface Options ......................................................13
Recent Events ...................................................................13
Settings .........................................................................14
Admin ..........................................................................19
Chapter 4: MapTab................................................20
Adding Custom Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Adding a Google Map ...........................................................21
Placing Access Points on the Map ................................................22
Setting the Map Scale ...........................................................24
Chapter 5: Statistics Tab ...........................................26
Clients ..........................................................................26
Quick Look ......................................................................26
Current Usage - Top Access Points ...............................................27
Recent Activities.................................................................27
Chapter 6: Access Points Tab.......................................28
Chapter 7: Users Tab...............................................30
Chapter 8: Guests Tab .............................................32
Chapter 9: All Clients Tab ..........................................34
Chapter 10: Access Point Details ...................................35
Details .........................................................................35
Users ...........................................................................36
Guests .........................................................................37
Configuration ..................................................................37

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Table of ContentsUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
Chapter 11: User/Guest Details ....................................44
Details ..........................................................................44
Statistics ........................................................................44
History ..........................................................................45
Configuration ...................................................................45
Chapter 12: Hotspot Manager .....................................46
Appendix A: Portal Customization .................................48
Overview........................................................................48
Enabling Portal Customization...................................................48
Viewing the Default Portal .......................................................48
Setup ...........................................................................48
Appendix B: UniFi Discovery Utility ................................50
Overview........................................................................50
Appendix C: Specifications ........................................52
Appendix D: Safety Notices........................................54
Electrical Safety Information .....................................................54
Appendix E: Warranty.............................................55
Limited Warranty ................................................................55
Appendix F: Compliance Information ..............................57
FCC.............................................................................57
Industry Canada.................................................................57
RF Exposure Warning ............................................................57
CE Marking......................................................................57
RoHS/WEEE Compliance Statement ..............................................58
Appendix G: Declaration of Conformity ............................59
Appendix H: Contact Information..................................60
Ubiquiti Networks Support ......................................................60

1
Chapter 1: Product OverviewUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
Chapter 1: Product Overview
Thank you for purchasing the Ubiquiti UniFi Networks™
AP-PRO or AP-AC.
The UniFi AP-PRO or AP-AC works with the UniFi AP, AP-LR,
AP-Outdoor, and AP-Outdoor 5G. It includes the UniFi
Controller software, which allows you to manage your
wireless network using a web browser.
This User Guide is for use with version 2.4 or above of
the UniFi Controller software and the following UniFi
Enterprise WiFi System Access Point models:
Name Model Wi-Fi Standards
UniFi AP-PRO UAP-PRO 802.11a/b/g/n
UniFi AP-AC UAP-AC 802.11a/b/g/n/ac
Unless otherwise needed to specify differences between
the two models, this User Guide will refer to both as UniFi
AP. Additional information is available on our website at
http://wiki.ubnt.com/UniFi_FAQ
The UniFi AP also includes the necessary hardware for
mounting the unit on a wall or a ceiling.
The UniFi AP-PRO can be powered by any of the following:
• PoE GigE Adapter (included)
• 48V, 802.3af compliant switch
• Ubiquiti Networks TOUGHSwitch PRO, model TS-8-PRO
The UniFi AP-AC can be powered by any of the following:
• PoE GigE Adapter (included)
• PoE+ 802.3at compliant switch
• Ubiquiti Networks TOUGHSwitch PRO, model TS-8-PRO
TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the customer’s responsibility
to follow local country regulations, including operation within legal frequency channels, output
power, indoor cabling requirements, and Dynamic Frequency Selection (DFS) requirements.
Package Contents
UniFi AP-PRO
UniFi AP-PRO Mounting Bracket Ceiling Backing Plate
M3x50 Flat Head
Screws
(Qty. 3)
M3 Keps Nuts with
Tooth Washers
(Qty. 3)
M2.9x20 Screws
(Qty. 3)
M3x20 Screw
Anchors
(Qty. 3)
Enterprise WiFi System
Model:UAP-PRO
UniFi Controller
CD with User Guide
PoE GigE Adapter
(48V, 0.5A Gigabit)
Power Cord Quick Start Guide
UniFi AP-AC
UniFi AP-AC Mounting Bracket Ceiling Backing Plate
M3x50 Flat Head
Screws
(Qty. 4)
M3 Keps Nuts
(Qty. 4)
M2.9x20 Screws
(Qty. 4)
M3x20 Screw
Anchors
(Qty. 4)
Enterprise WiFi System
Model: UAP-AC
UniFi Controller
CD with User Guide
PoE GigE Adapter
(48V, 0.5A Gigabit)
Power Cord Quick Start Guide
System Requirements
• Windows Vista, Windows 7, Windows 8, or Mac OS X
• Java Runtime Environment 1.6 (or above)
• Web Browser: Mozilla Firefox, Google Chrome, or
Microsoft Internet Explorer 8 (or above)

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Chapter 1: Product OverviewUniFi™AP-PRO and AP-AC User Guide
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Network Topology Requirements
• A DHCP-enabled network (for the wired Access Point to
obtain an IP address as well as for the wireless Access
Points after the deployment)
• A management station computer running the UniFi
Controller software, located either onsite and connected
to the same Layer-2 network, or off-site in a cloud or
NOC
or
Router
O-Site
Cloud/NOC
On-Site
Management Station
UAP-AC
UAP/UAP-LR
UAP-PRO
UAP-Outdoor
Sample Network Diagram
All UniFi APs support off-site management controllers.
Hardware Overview
Proceed to the description for your UniFI AP model:
• “UniFi AP-PRO” on page 2
• “UniFi AP-AC” on page 3
UniFi AP-PRO
LED
LED Color Status
Flashing White Initializing.
Steady White Factory default, waiting to be integrated.
Alternating
White/Blue
Device is busy; do not touch or unplug it.
This usually indicates a process such as a
firmware upgrade is taking place.
Quickly Flashing
Blue
This is used to locate an AP.
When you click Locate in the UniFi
Controller software, the AP will flash. It
will also display the location of the AP on
WKHPDS
Steady Blue
Indicates the device has been successfully
integrated into a network and is working
properly.
Steady Blue
with occasional
flashing
Indicates the device is in an isolated state
(all WLANs are brought down until an
uplink is found).

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Chapter 1: Product OverviewUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
Ports
Main/48V Port Secondary Port
Reset Button
Cable Feed
Plug
Main/48V The Main/48V port is a Gigabit Ethernet port
used to connect the power and should be connected to
the LAN and DHCP server. Power can be provided by any
of the following:
• PoE GigE Adapter (included)
• 48V, 802.3af compliant switch
• Ubiquiti Networks TOUGHSwitch PRO, model TS-8-PRO
Secondary The Secondary port is a Gigabit Ethernet port
used for bridging.
Reset The Reset button serves two functions:
• Restart It will restart the device when you press and
release it quickly.
• Restore Factory Defaults When you press and hold it
for more then 5 seconds, it will restore the device to the
factory default settings.
Cable Feed Plug If your Ethernet cable feeds along the
mounting surface, remove the Cable Feed Plug.
Locking
Clip
Mounting
Bracket
g
g
Locking Clip During installation, the Locking Clip on the
Mounting Bracket locks into the Locking Notch on the UniFi
AP to help prevent easy removal of the UniFi AP.
UniFi AP-AC
LED
LED Color Status
Flashing white Initializing.
Steady white Factory default, waiting to be integrated.
Alternating
white/blue
Device is busy; do not touch or unplug it.
This usually indicates that a process such as
a firmware upgrade is taking place.
Quickly flashing
blue
This is used to locate an AP.
When you click Locate in the UniFi
Controller software, the AP will flash. It
will also display the location of the AP on
WKHPDS
Steady blue Indicates the device has been successfully
integrated into a network and is working
properly.
Steady blue
with occasional
flashing
Indicates the device is in an isolated state
(all WLANs are brought down until an uplink
is found).

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Chapter 1: Product OverviewUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
Ports
MAIN SECONDARY
Reset
Thisdevicecomplies with Part 15 of FCC rules.
Operationissubject to the following 2 conditions:
1)this device may not caus e harmful interf erence
and,2) this device mus t accept any inter ference
received,includinginter ference that may cause
undesiredoperation.
FCCID:SWX-UAPAC IC: 6545A-UAPAC
0560
M/N:UA P-AC 48V 0.5APOE
AP AC
|
Main Port Secondary Port
Reset Button
Cable Feed Plug
Locking
Notch
L
Locking
Clip
Mounting Bracket
M
L
L
Main The Main port is a Gigabit Ethernet port used to
connect the power and should be connected to the LAN
and DHCP server. Power can be provided by any of the
following:
• PoE GigE Adapter (included)
• PoE+ 802.3at compliant switch
• Ubiquiti Networks TOUGHSwitch PRO, model TS-8-PRO
Secondary The Secondary port is a Gigabit Ethernet port
used for bridging.
Reset The Reset button serves two functions:
• Restart It will restart the device when you press and
release it quickly.
• Restore Factory Defaults When you press and hold it
for more then 5 seconds, it will restore the device to the
factory default settings.
Locking Clip During installation, the Locking Clip on the
Mounting Bracket locks into the Locking Notch on the UniFi
AP to help prevent easy removal of the UniFi AP.
Cable Feed Plug If your Ethernet cable feeds along the
mounting surface, remove the Cable Feed Plug.

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Chapter 2: InstallationUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
Chapter 2: Installation
Introduction
Installation Requirements
• CAT5/6 cable
• Phillips screwdriver
• Drill and drill bit (6 mm for wall-mounting or 3 mm for
ceiling-mounting)
• Optional: Drywall or keyhole saw (to cut 25 mm hole for
Ethernet cable feed)
Instructions
Proceed to the hardware instructions for your UniFi AP
model:
• UniFi AP-PRO The instructions are below.
• UniFi AP-AC Go to “Hardware Installation of the
UniFi AP-AC” on page 8 for instructions.
After you install the hardware, proceed to “Software
Installation” on page 10.
Hardware Installation of the UniFi
AP-PRO
The UniFi AP-PRO can be mounted to the wall or ceiling.
Perform the steps for the appropriate installation:
Wall Mount
1. Position the Mounting Bracket at the desired location
on the wall with the cable feed slot pointed towards
the floor.
2. Use a pencil to mark the three holes on the wall. Use a
PP©GULOO©ELW©WR©GULOO©WKH©KROHV
Top
Optional 25 mm Hole for Ethernet
Cable Feed through Wall
3. Follow the instruction for your Ethernet cable feed:
• If your Ethernet cable feeds through the wall, cut or
drill a circle that is approximately 25 mm in size and
lines up with the cable feed slot.
• If your Ethernet cable feeds along the wall, remove the
Plug on the side.
4. Insert the M3x20 Screw Anchors into the 6 mm holes.
Secure the Mounting Bracket to the wall by inserting
the M2.9x20 Screws into the anchors.
5. Connect the Ethernet cable to the Main/48V port on
the UniFi AP-PRO.
6. Align the notch on the UniFi AP-PRO with the notch on
the Mounting Bracket.

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Chapter 2: InstallationUniFi™AP-PRO and AP-AC User Guide
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7. Turn the UniFi AP-PRO clockwise until it locks into
place.
Ceiling Mount
1. Remove the ceiling tile.
2. Place the Mounting Bracket in the center of the ceiling
tile. Mark the three mounting screw holes and 25 mm
hole for the Ethernet cable.
25 mm Hole for Ethernet Cable Feed
3. Use a 3 mm drill bit to drill the screw holes and cut or
drill the 25 mm hole for the Ethernet cable feed.
4. Secure the Mounting Bracket to the ceiling tile using
the Ceiling Backing Plate, M3x50 Flathead Screws and M3
Keps Nuts.
5. Feed the Ethernet cable through the 25 mm hole.
6. Set the ceiling tile back into place.
7. Connect the Ethernet cable to the Main/48V port.

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Chapter 2: InstallationUniFi™AP-PRO and AP-AC User Guide
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8. Align the notch on the UniFi AP-PRO with the notch on
the Mounting Bracket.
9. Turn the UniFi AP-PRO clockwise until it locks into
place.
Powering the UniFi AP-PRO
The UniFi AP-PRO can be powered directly by a
compatible PoE switch or with the included PoE GigE
Adapter.
Connecting to a PoE Switch
Connect the other end of the Ethernet cable coming from
the Main/48V port on the UniFi AP-PRO directly to a PoE
port on one of the following:
• 48V, 802.3af compliant switch
• Ubiquiti Networks TOUGHSwitch PRO, model TS-8-PRO
TOUGHSwitch PRO Power Connection Diagram
Connecting to the PoE GigE Adapter
1. Connect the other end of the Ethernet cable coming
from the Main/48V on the UniFi AP-PRO to the Ethernet
port labeled POE on the PoE GigE Adapter.
2. Connect an Ethernet cable from your LAN to the
Ethernet port labeled LAN on the PoE GigE Adapter.
3. Connect the power cord to the power port on the PoE
GigE Adapter. Connect the other end of the power cord
to a power outlet.
After you install the hardware, proceed to “Software
Installation” on page 10.

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Chapter 2: InstallationUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
Hardware Installation of the UniFi
AP-AC
The UniFi AP-AC can be mounted to the wall or ceiling.
Perform the steps for the appropriate installation:
Wall Mount
1. Position the Mounting Bracket at the desired location
on the wall with the cable feed slot pointed towards
the floor.
2. Use a pencil to mark the four mounting holes. Use a 6
mm drill bit to drill the mounting holes.
Top
Optional 25 mm Hole for
Ethernet Cable Feed through Wall
5
m
3. Follow the instruction for your type of Ethernet cable
feed:
- Feeds Through the Wall Cut or drill a circle
approximately 25 mm in diameter, just below the
bottom center of the Mounting Bracket (as shown
above). Then feed the CAT5/6 cable through the hole.
- Feeds Along the Mounting Surface Remove the
Cable Feed Plug on the side of the UniFi AP.
4. Insert the M3x20 Screw Anchors into the 6 mm holes.
Secure the Mounting Bracket to the wall by inserting
the M2.9x20 Screws into the anchors.
5. Connect the Ethernet cable to the Main port. If the feed
is along the mounting surface, feed the cable through
the Cable Feed of the UniFi AP.
MAIN SECONDARY
RESET
Thisdevicecomplies with Part 15 of FCC rules.
Operationissubject to the following 2 conditions:
1)thisdevi ce may not cause har mful interfere nce
and,2) this device must acc ept any interfer ence
received,includinginterference that may cause
undesiredoperation.
FCCID:SWX-UAPAC IC: 6545A-UAPAC
0560
M/N:UAP -AC 48V 0.5APOE
AP AC
|
6. Align the slots on the UniFi AP with the tabs on the
Mounting Bracket.
7. Slide the UniFi AP down until it locks into place.

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Chapter 2: InstallationUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
Ceiling Mount
1. Remove the ceiling tile.
2. Place the Ceiling Backing Plate in the center of the
ceiling tile. Mark the four mounting screw holes and 25
mm hole for the Ethernet cable feed.
25 mm Hole for Ethernet Cable Feed
3. Use a 3 mm drill bit to drill the screw holes, and cut or
drill the hole for the Ethernet cable feed.
4. Secure the Mounting Bracket to the ceiling tile using the
Ceiling Backing Plate, M3x50 Flathead Screws, and M3
Keps Nuts.
5. Feed the Ethernet cable through the 25 mm hole.
6. Set the ceiling tile back into place.
7. Connect the Ethernet cable to the Main port.
MAIN SECONDARY
Thisdevice complies withPart 15 of FCC rules.
Operationissubjectto the following 2conditions:
1)thisdevicemaynot cause harmful interference
and,2)this device must acceptany interferen ce
received,includinginterference that may cause
undesiredoperation.
FCC ID: SWX-U APAC I C: 6545A-UAPA C
0560
M/N:UAP-AC
48V0.5A POE
AP AC
|
8. Align the slots on the UniFi AP with the tabs on the
Mounting Bracket.
9. Slide the UniFi AP down until it locks into place.

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Chapter 2: InstallationUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
Powering the UniFi AP-AC
The UniFi AP-AC can be powered directly by a compatible
PoE switch or with the included PoE GigE Adapter.
Connecting to a PoE Switch
Connect the other end of the Ethernet cable coming from
the Main port on the UniFi AP directly to a PoE port on one
of the following:
• PoE+ 802.3at compliant switch
• Ubiquiti Networks TOUGHSwitch PRO, model TS-8-PRO
TOUGHSwitch PRO Power Connection Diagram
Connecting to the PoE GigE Adapter
1. Connect the other end of the Ethernet cable coming
from the Main port on the UniFi AP to the Ethernet port
labeled POE on the PoE GigE Adapter.
2. Connect an Ethernet cable from your LAN to the
Ethernet port labeled LAN on the PoE GigE Adapter.
3. Connect the power cord to the power port on the PoE
GigE Adapter. Connect the other end of the power cord
to a power outlet.
After you install the hardware, proceed to the next section,
Software Installation.
Software Installation
Insert the UniFi Controller software CD into your CD-ROM
drive and follow the instructions for your specific
computer type.
Mac Users
1. Click the Install icon.
2. Click Continue and follow the on-screen instructions to
install the software.

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Chapter 2: InstallationUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
3. Go to Go > Applications and double-click the UniFi
icon.
Proceed to the section, Configuring the UniFi Controller
Software, in the next column.
PC Users
1. Launch UniFi-installer.exe.
2. Click Install.
3. If your computer doesn’t have Java 1.6 or above
installed, you will be prompted to install it. Click Install
to continue.
4. Click Next.
5. Ensure that the Start UniFi Controller after installation
option is checked and click Finish.
Note: The UniFi Controller software can also be
launched from Start > All Programs.
Configuring the UniFi Controller Software
1. The UniFi Controller software startup will begin. Click
Launch a Browser to Manage Wireless Network.
2. Select your language and country. Alternatively, you
click restore from a previous backup to use a file that
contains your backup settings. Click Next.
Note: U.S. product versions are locked to the U.S.
Country Code to ensure compliance with FCC
regulations.

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Chapter 2: InstallationUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
3. Select the devices that you want to configure and click
Next.
4. The UniFi Installation Wizard will create a secure
primary wireless network for your devices. Perform the
following steps:
a. Enter the wireless network name (SSID) in the Secure
SSID field.
b. Enter a passphrase to be used for your primary
network in the Security Key field.
c. To enable guest access, select Enable Guest Access,
and enter a guest network name in the Guest SSID
field.
d. Click Next.
5. Enter an admin name in the Admin Name field and
password in the Password field to use when accessing
the management interface. Confirm your password in
the Confirm field. Click Next.
6. Review your settings. Click Finish to save your settings
or click Back to make changes. Once the wizard
is finished, the browser will be redirected to the
management interface.
Congratulations, your wireless network is now configured.
A login screen will appear for the UniFi Controller
management interface. Enter the admin name and
password that you created and click Login.
Proceed to the next chapter for information on using the
UniFi Controller software.

13
Chapter 3: Using the UniFi Controller SoftwareUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
Chapter 3: Using the UniFi
Controller Software
The UniFi Controller software that comes with your UniFi
AP has a browser-based interface for easy configuration
and management.
To access the interface, perform the following steps:
1. Launch the UniFi Controller application if hasn’t already
been started.
• Mac users: Go > Applications > UniFi
• Windows users: Start > All Programs > Ubiquiti
UniFi.
2. The UniFi login screen will appear. Enter the admin
name and password in the appropriate fields and click
Login.
Interface Tabs
The UniFi software consists of six primary tabs. This User
Guide covers each tab with a chapter. For details, on a
specific tab, refer to the appropriate chapter.
• “Map Tab” on page 20
• “Statistics Tab” on page 26
• “Access Points Tab” on page 28
• “Users Tab” on page 30
• “Guests Tab” on page 32
• “All Clients Tab” on page 34
Common Interface Options
The common interface options are accessible from all tabs
in the UniFi interface.
Access Points
• connected Drop-down clickable list of all of the Access
Points that are online.
• disconnected Displays a list of Access Points that were
previously online but are no longer accessible.
• pending Drop-down clickable list of all of the Access
Points that are not yet managed but are available for
management.
Stations
• users Displays the total number of users connected to
the primary network.
• guests Displays the total number of users connected to
the guest network.
Recent Events
Displays a list of recent events including the date and time
the event occurred and the details of the event. The User
and Access Point names are clickable links.
Event Slider Move the slider right and left to navigate
between pages of events.
Search You can enter text that you want to search for.
Simply begin typing; there is no need to press Enter.
Admin Show all of the ecent events for the administrator.
AP Show all of the recent events for the AP.
All Show all of the recent events.
within Select the time period you want to filter.
Clicking on an Event Device Link
The event messages have clickable links [in brackets
underlined in gray text] for AP (see “Access Point Details”
on page 35), User, and Guest (see “User/Guest Details”
on page 44). Details vary based on the selection.

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Chapter 3: Using the UniFi Controller SoftwareUniFi™AP-PRO and AP-AC User Guide
Ubiquiti Networks, Inc.
Alerts
Important events are displayed in the alerts window. The
date and time of the event and the message are displayed.
Search You can enter text that you want to search for.
Simply begin typing; there is no need to press Enter.
Unarchived Show all of the alert messages that have not
been archived.
All Show all of the alert messages.
Archive All Archive all of the alert messages displayed on
the screen.
Adopt Click to adopt an Access Point that is waiting for
adoption.
Archive Archive the selected alert message.
Settings
System System related settings.
Guest Control Guest portal and policies.
Wireless Networks Wireless networks.
Blocked Devices List of blocked wireless
devices.
>_
>_
Admin Settings Admin username, password,
and preferences.
User Groups User Group settings.
Settings > System
System Configuration
System Name Editable field with the system name.
Country Select your country from the drop-down list.
Services
Automatic Upgrade When enabled, this option will
automatically upgrade your firmware when an update is
available.
LED When enabled, the LED on the Access Point will light
up. When disabled, the LED will turn off.
Background Scanning When this option is enabled, all
managed Access Points will scan in the background for
“Rogue Access Points” – third-party or UniFi Access Points
that are being managed by another instance of the UniFi
Controller software. This option is disabled by default.
• Scan Now When clicked, all managed Access Points
will scan across all maps for two to three seconds. New
Access Points in their default state will appear under
Access Points > Pending.
Load Balancing Sets a desired number of clients per AP.
While an AP will allow more clients to connect, it will start
to look at those with lower signals and disconnect them.
Note: The UniFi AP-AC does not support load
balancing for the initial release, but it will with a
future firmware upgrade.
Network Discovery When enabled, this option allows
UniFi to be discoverable via UPnP. This option is disabled
by default.
Uplink Connectivity Monitor It monitors the uplinks of
the managed Access Points, either wired or wireless, by
checking to see if the gateway/custom IP can be reached.
The monitor and wireless uplink capability are enabled by
default.
• Use default gateway Use default gateway is selected by
default; all managed Access Points will use the gateway
of the Access Point that is providing IP information,
either by DHCP or Static designation.
• Use custom IP Select Use custom IP to specify an
IP address; all managed Access Points will use the IP
address you enter in the Uplink IP address field.

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Remote Logging Enable to define a remote syslog server.
Enter the IP address and port of the syslog server.
Click Apply to save any changes that you have made.
Mail Server
When enabled, UniFi will send email alerts when triggered
(Pending Access Points and Disconnected Access Points)
to the administrator email address specified under
Settings!©Admin Settings > Admin Preferences > Email Alert.
SMTP Server Enable by selecting the checkbox
and entering the outgoing (SMTP) mail server name.
Optionally, you may enable Secure Sockets Layer (SSL) to
provide communication security over the Internet. The
port number will automatically change to 465.
Enable authentication Enable by selecting the checkbox
and entering the username and password required by the
mail server.
Specify sender address Enable by selecting the
checkbox and entering the email address that will appear
as the sender of the email alert.
Test SMTP Server Enter an email address and click Send
to test the mail server setup.
Apply Click Apply to save changes.
Settings > Guest Control
Guest Policies
Guest Portal This option is disabled by default. When
disabled, guests can access the Internet without entering
a password or accepting Terms of Use. When this option is
enabled, you can control the Guest Portal.
Authentication When the Guest Portal is enabled, the
authentication options will appear. There are four different
authentication methods available:
• No authentication When this option is selected, guests
are not required to log in, but must accept the Terms
of Use. When you select No authentication, you must
select Guest Policy under Settings > Wireless Networks >
SSID > Edit > Wireless Configurations in order to enforce
selection of the Terms of Use by the guest.
• Simple Password When this option is selected, guests
are required to enter the simple password and accept
the Terms of Use. When you select Simple Password,
you must select Guest Policy under Settings > Wireless
Networks > SSID > Edit > Wireless Configurations in order
to enforce entry of the password and selection of the
Terms of Use by the guest.
• Hotspot When selected, enables Hotspot functionality
including the ability to customize portal login pages and
bill customers using major credit cards or via PayPal™.
When you select Hotspot, you must select:
• Voucher or Payment in the HotspotVHFWLRQ©DV©D©
method of Hotspot authorization
• Guest Policy to enforce entry of voucher, payment,
and Terms of Use by the guest (Go to Settings >
Wireless Networks > Name_of_wireless_network > Edit >
Wireless Configurations.)
• External Portal Server If using an external server
to host a custom guest portal, enter the IP address in
the Custom Portal > IP Address box using the following
format: 192.168.0.0.

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• Guest Password (Option only available when using
Simple Password authentication) Enter a password that
guests must enter before accepting the Terms of Use
and connecting to the Internet.
• Expiration (Option only available when using No
authentication or Simple Password authentication)
Allows the specification of guest login expiration after
a designated period of time. Options include: 8 hours,
24 hours, 2 days, 3 days, 4 days, 7 days, and User-defined,
which can be designated in minutes, hours, and days.
• Custom Portal (Option only available when using
External Portal Server authentication) Enter the IP
address using the following format: 192.168.0.0.
• Landing Page (Option only available when using
No authentication, Simple Password, or Hotspot
authentication) The landing page is the page where
guests are redirected after accepting the Terms of Use.
There are two options available:
- Redirect to the original URL When this option
is selected, guests are directed to the URL they
requested after accepting the Terms of Use.
- Promotional URL When this option is selected,
guests are redirected to the URL that you specify here
after accepting the Terms of Use. Specify the URL with
http:// in front of the web address.
Example: http://www.ubnt.com
• Portal Customization (Option only available when
using No authentication, Simple Password, or Hotspot
authentication) When enabled, allows customized portal
pages to appear in place of default login pages. See
“Portal Customization” on page 48 for details on
setting up custom portal pages.
• Portal URL Hostname Allows the designation of a
hostname for the portal URL in place of the default
IP address. Paired with a SSL certificate, ensures site
certificates are displayed as trusted in the guest browser.
Example: www.ubnt.com
Hotspot
The Hotspot options are only visible when Hotspot
authentication is selected.
• Voucher When selected, vouchers (including
distributable code, duration values, and use restrictions)
can be created using Hotspot Manager (see “Hotspot
Manager” on page 46).
• Payment When enabled, allows payment-based
authentication to be set up with your PayPal Website
Payments Pro account. Payments and Transactions can
be managed using Hotspot Manager (see “Hotspot
Manager” on page 46).
• PayPal PayPal account details are entered here:
- Username Enter the corresponding Username.
- Password Enter the corresponding Password.
- Signature Enter the corresponding Signature for the
PayPal account to be used for receiving payments.
- Use Paypal Sandbox For PayPal testing purposes,
enable this option and click Apply Sandbox
Account to set up/access your PayPal Sandbox Test
Environment.
• Hotspot Operator Click Go to Hotspot Manager
to manage Wireless Guests, Payments/Transactions,
Vouchers, and Operator Accounts. See “Hotspot
Manager” on page 46.
• Apply Click Apply to save changes.
When logging in with No authentication, guests will be
required to accept the Terms of Use before gaining access
to the Internet.
When logging in with Simple Password authentication,
guests will be required to enter the Guest Password and
accept the Terms of Use before gaining access to the
Internet.
When logging in with Voucher-based Hotspot
authentication, guests will be required to enter the
voucher number and accept the Terms of Use before
gaining access to the Internet.

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When logging in with Payment-based Hotspot
authentication, guests will be required to select the
package type, click the payment choice, and accept the
Terms of Use before gaining access to the Internet.
Access Control
Restricted Subnets Enter any subnets that you don’t
want guests to be able to access.
Apply Click Apply to save changes.
Settings > Admin Settings
Admin Name Displays the current admin name used to
log in. To change the admin name, simply enter a new
name and click Apply.
Password A new password can be entered in this field.
Ensure that you enter the password again in the Confirm
field and then click Apply to save your new password.
Confirm Used to confirm your new password.
Language Selects the language for use in the interface.
Email Alert Select to enable email alerts and enter the
administrator email address in the Send alert to email
box. See “Mail Server” on page 15 for information on
setting up the outgoing (SMTP) mail server.
Apply Click Apply to save changes.
Settings > Wireless Networks
Wireless Configurations
Name Displays the wireless network name (SSID).
Security Displays the type of security being used on your
wireless network.
Guest Network Indicates whether the network is a guest
network.
Actions Select an action button to perform the desired
action:
• Edit Select to make changes to the wireless network
settings.
• Delete Select to delete the wireless network.
Wireless Configuration
• Name/SSID Allows you to edit the wireless network
name (SSID).
• Security Selects the type of security to use on your
wireless network.
- Open This option is typically only used on the Guest
network. When enabled, wireless network access is
open to anyone without needing a password.
- WEP WEP (Wired Equivalent Privacy) is the oldest and
least secure security algorithm. WPA security methods
should be used when possible.
• WEP Key Enter a WEP encryption key in
hexadecimal format. You can enter a 64-bit or
128-bit key:
Type Hex
64-bit 10 Hexadecimal Characters
(0-9, A-F, or a-f)
Example: 00112233AA
Note: You can use 5 printable characters,
which will be translated to the
corresponding HEX code.
128-bit 26 Hexadecimal Characters
(0-9, A-F, or a-f)
Example:
00112233445566778899AABBCC
Note: You can use 13 printable
characters, which will be translated to the
corresponding HEX code.
• Key Index Specifies the Index of the WEP Key used.
Four different WEP keys can be configured at the
same time, but only one is used. The effective key is
set by choosing 1, 2, 3 or 4.