Ubiquiti UniFi Wifi BaseStationXG User manual

Quad-Radio 802.11ac
Wave 2 Access Point with
Dedicated Security and
Beamforming Antenna
Model: UWB-XG

Introduction
Thank you for purchasing the Ubiquiti Networks®
UniFi®Quad‑Radio 802.11ac Wave 2 Access Point with
Dedicated Security and Beamforming Antenna. This Quick
Start Guide is designed to guide you through installation and
includes warranty terms.
IMPORTANT: The UWB‑XG requires the UniFi Controller
v5.7 or higher, available at:
www.ubnt.com/download/unifi
Package Contents
UniFi Wi‑Fi BaseStation Adjustment Bracket
Pole Clamp Carriage Bolts
(Qty. 4)
Flange Nuts
(Qty. 4)
Quad-Radio802.11ac
Wave2 Access Point with
DedicatedSecurity and
BeamformingAntenna
Model:UWB-XG
Lag Screws
(Qty. 4)
Gigabit PoE
(50V, 1.2A)
Power Cord Quick Start
Guide
TERMS OF USE: Ubiquiti radio devices must be professionally installed. Shielded Ethernet
cable and earth grounding must be used as conditions of product warranty. TOUGHCable™ is
designed for outdoor installations. It is the professional installer’s responsibility to follow local
country regulations, including operation within legal frequency channels, output power, and
Dynamic Frequency Selection (DFS) requirements.

Installation Requirements
• 13 mm wrench
• Category 5 (or above) UTP cable for indoor installations
Outdoor Installation Requirements
• Shielded Category 5 (or above) cabling should be used
for all outdoor wired Ethernet connections and should be
grounded through the AC ground of the PoE.
We recommend that you protect your networks from
harmful outdoor environments and destructive ESD events
with industrial‑grade, shielded Ethernet cable from Ubiquiti
Networks. For more details, visit: www.ubnt.com/toughcable
System Requirements
• Linux, MacOSX, or Microsoft Windows 7/8/10
• Java Runtime Environment 1.8 or above recommended
• Web Browser: Google Chrome (Other browsers may have
limited functionality.)
• UniFi Controller software v5.7 or newer (available at:
www.ubnt.com/download/unifi)

Network Topology Requirements
• A DHCP‑enabled network (for the AP to obtain an IP address
as well as for the wireless clients after deployment)
• A UniFi Cloud Key or management station running the UniFi
Controller v5.7 (or newer) software, located either on‑site
and connected to the same Layer 2 network, or off‑site in the
cloud or NOC
US-16-XG
Internet
UWB-XG
LAN
WAN
Remote Access to
UniFi Controller
UWB-XG
UAP-XG
UniFi Hybrid
Cloud Install
USG-PRO-4
(DHCP Server)
Good
Fair
Poor
Great
Network:
Switches
12
Gateway
Ulizaon
18%
Internet
Capacity
43%
Clients
412
Guests
113
IoT
45
Everythingis
great
MyDashboard
EditWidgets
-24hrs
-24hrs
Max
980
Min
0
Now
Now
Throughput
Latency
ISPLoad:
Great
-24hrs
Max
0
Now
Airme
-24hrs
High
Low
Now
RetryRate
Great
Wi-FiLoad:
225.2Mbps
125.2Mbps
1
Wi-Fi Traffic Distribuon
36
6
11
40
44
48
52
56
60
64
100
104
108
112
116
120
124
128
132
136
140
149
153
157
161
165
5 GHz
2.4 GHz
AccessPoints
20
Last24Hrs
Most Acve APs
Office
BackRoom
Storage
Roof
Hallway We ...
91GB
86GB
53GB
48GB
45GB
Top 5 Applicaons
YouTube
35 Clients
Instagram
19 Clients
Squarespace
17 Clients
Google
12 Clients
Facebook
20 Clients
TopInterference
Hallway We ...
Roof
Storage
51%
45%
44%
TopCPUUsage
Office
BackRoom
Home
51%
45%
43%
Most Acve Clients
Wi-FiKeyMetrics
91 Clients
iPhone
87 Clients
Android
45 Clients
MacBook
35 Clients
PCLaptop
12 Clients
iPad
Top Memory Usage
Client Frequency Distribuon
Device Distribuon
HD-Kitchen
HD-Aron
Storage
Roof
Hallway We ...
56.9%
35.6%
34%
28%
24%
Longest Client Upme
Wi-Fi Summary
Roung Ulizaon
Switch Summary
Mat-iPad
APs Online
Gateway - USG Main
Controller - Office CK
Controller - Office 2 CK
25% CPU Ulizaon
50% CPU Ulizaon
33% CPU Ulizaon
Online
Piotrs-MBP-2
Clients
Piotrs-iPad
Ulizaon
Clients
Port Ulizaon
8d4h0m
32
24
2d8h30m
1,324
2d5h15m
64%
1,324
32%
PortUsage
VPN Name
Status
Users
Guests
Purpose
Average Data
Port1-GB
SamsVPN-LA-PDX
21
2
Corporate
320GB
Port2-GBPOE+
JimsVPN-LA-PDX2
6
0
VLAN Only
11GB
Port3-10GB
Remote-Office-1
43
0
VLAN Only
12GB
120
80
32
HD-Aron
42%
Office - Art Dept
42%
Piotrs-MBP-1
Traffic
Devices
Traffic
2d3h10m
248GB
536
1,248GB
Port4-GBPOE
Transfer-1
7
12
VLAN Only
0GB
13
5GHz
50%
13LAN
03WLAN
01WAN
0%
0%
0%
100%
100%
100%
AverageCapacity
500Mbps
Average Airme Ulizaon
8%
Average Spectral Efficiency
2.1 (b/s) Hz
64%11acW2
28%11ac
08%11n
1300Mbps
0Mbps
100%
0%
(b/s) Hz
3.76 (b/s) Hz
Internet Connecon:
30Mbps
40Mbps
50Mbps
20Mbps
10Mbps
0Mbps
-24hrs
-12hrs
Now
Download
Theorecal Capacity
Throughput
Portlan
d
SDN
SW-24A
SW-8A
SW-8B
SW-24E
SW-24D
56.9%
35.6%
34%
28%
24%
Most Acve Switches
Good
Fair
Poor
Great
Network:
Switches
12
Gateway
Ulizaon
18%
Internet
Capacity
43%
Clients
412
Guests
113
IoT
45
Everythingis
great
MyDashboard
EditWidgets
-24hrs
-24hrs
Max
980
Min
0
Now
Now
Throughput
Latency
ISPLoad:
Great
-24hrs
Max
0
Now
Airme
-24hrs
High
Low
Now
RetryRate
Great
Wi-FiLoad:
225.2Mbps
125.2Mbps
1
Wi-Fi Traffic Distribuon
36
6
11
40
44
48
52
56
60
64
100
104
108
112
116
120
124
128
132
136
140
149
153
157
161
165
5 GHz
2.4 GHz
AccessPoints
20
Last24Hrs
Most Acve APs
Office
BackRoom
Storage
Roof
Hallway We ...
91GB
86GB
53GB
48GB
45GB
Top 5 Applicaons
YouTube
35 Clients
Instagram
19 Clients
Squarespace
17 Clients
Google
12 Clients
Facebook
20 Clients
TopInterference
Hallway We ...
Roof
Storage
51%
45%
44%
TopCPUUsage
Office
BackRoom
Home
51%
45%
43%
Most Acve Clients
Wi-FiKeyMetrics
91 Clients
iPhone
87 Clients
Android
45 Clients
MacBook
35 Clients
PCLaptop
12 Clients
iPad
Top Memory Usage
Client Frequency Distribuon
Device Distribuon
HD-Kitchen
HD-Conference
Storage
Roof
Hallway We ...
56.9%
35.6%
34%
28%
24%
Longest Client Upme
Wi-Fi Summary
Roung Ulizaon
Switch Summary
iPad-1
APs Online
Gateway - USG Main
Controller - Office CK
Controller - Office 2 CK
25% CPU Ulizaon
50% CPU Ulizaon
33% CPU Ulizaon
Online
MBP-2
Clients
iPad-2
Ulizaon
Clients
Port Ulizaon
8d4h0m
32
24
2d8h30m
1,324
2d5h15m
64%
1,324
32%
PortUsage
VPN Name
Status
Users
Guests
Purpose
Average Data
Port1-GB
VPN-LA-PDX
21
2
Corporate
320GB
Port2-GBPOE+
VPN-LA-PDX2
6
0
VLAN Only
11GB
Port3-10GB
Remote-Office-1
43
0
VLAN Only
12GB
120
80
32
HD-Conference
42%
Office - Art Dept
42%
MBP-1
Traffic
Devices
Traffic
2d3h10m
248GB
536
1,248GB
Port4-GBPOE
Transfer-1
7
12
VLAN Only
0GB
13
5GHz
50%
13LAN
03WLAN
01WAN
0%
0%
0%
100%
100%
100%
AverageCapacity
500Mbps
Average Airme Ulizaon
8%
Average Spectral Efficiency
2.1 (b/s) Hz
64%11acW2
28%11ac
08%11n
1300Mbps
0Mbps
100%
0%
(b/s) Hz
3.76 (b/s) Hz
Internet Connecon:
30Mbps
40Mbps
50Mbps
20Mbps
10Mbps
0Mbps
-24hrs
-12hrs
Now
Download
Theorecal Capacity
Throughput
Portlan
d
SDN
SW-24A
SW-8A
SW-8B
SW-24E
SW-24D
56.9%
35.6%
34%
28%
24%
Most Acve Switches
Good
Fair
Poor
Great
Network:
Switches
12
Gateway
Ulizaon
18%
Internet
Capacity
43%
Clients
412
Guests
113
IoT
45
Everythingis
great
MyDashboard
EditWidgets
-24hrs
-24hrs
Max
980
Min
0
Now
Now
Throughput
Latency
ISPLoad:
Great
-24hrs
Max
0
Now
Airme
-24hrs
High
Low
Now
RetryRate
Great
Wi-FiLoad:
225.2Mbps
125.2Mbps
1
Wi-Fi Traffic Distribuon
36
6
11
40
44
48
52
56
60
64
100
104
108
112
116
120
124
128
132
136
140
149
153
157
161
165
5 GHz
2.4 GHz
AccessPoints
20
Last24Hrs
Most Acve APs
Office
BackRoom
Storage
Roof
Hallway We ...
91GB
86GB
53GB
48GB
45GB
Top 5 Applicaons
YouTube
35 Clients
Instagram
19 Clients
Squarespace
17 Clients
Google
12 Clients
Facebook
20 Clients
TopInterference
Hallway We ...
Roof
Storage
51%
45%
44%
TopCPUUsage
Office
BackRoom
Home
51%
45%
43%
Most Acve Clients
Wi-FiKeyMetrics
91 Clients
iPhone
87 Clients
Android
45 Clients
MacBook
35 Clients
PCLaptop
12 Clients
iPad
Top Memory Usage
Client Frequency Distribuon
Device Distribuon
HD-Kitchen
HD-Conference
Storage
Roof
Hallway We ...
56.9%
35.6%
34%
28%
24%
Longest Client Upme
Wi-Fi Summary
Roung Ulizaon
Switch Summary
iPad-1
APs Online
Gateway - USG Main
Controller - Office CK
Controller - Office 2 CK
25% CPU Ulizaon
50% CPU Ulizaon
33% CPU Ulizaon
Online
MBP-2
Clients
iPad-2
Ulizaon
Clients
Port Ulizaon
8d4h0m
32
24
2d8h30m
1,324
2d5h15m
64%
1,324
32%
PortUsage
VPN Name
Status
Users
Guests
Purpose
Average Data
Port1-GB
VPN-LA-PDX
21
2
Corporate
320GB
Port2-GBPOE+
VPN-LA-PDX2
6
0
VLAN Only
11GB
Port3-10GB
Remote-Office-1
43
0
VLAN Only
12GB
120
80
32
HD-Conference
42%
Office - Art Dept
42%
MBP-1
Traffic
Devices
Traffic
2d3h10m
248GB
536
1,248GB
Port4-GBPOE
Transfer-1
7
12
VLAN Only
0GB
13
5GHz
50%
13LAN
03WLAN
01WAN
0%
0%
0%
100%
100%
100%
AverageCapacity
500Mbps
Average Airme Ulizaon
8%
Average Spectral Efficiency
2.1 (b/s) Hz
64%11acW2
28%11ac
08%11n
1300Mbps
0Mbps
100%
0%
(b/s) Hz
3.76 (b/s) Hz
Internet Connecon:
30Mbps
40Mbps
50Mbps
20Mbps
10Mbps
0Mbps
-24hrs
-12hrs
Now
Download
Theorecal Capacity
Throughput
Portlan
d
SDN
SW-24A
SW-8A
SW-8B
SW-24E
SW-24D
56.9%
35.6%
34%
28%
24%
Most Acve Switches
Sample Network Diagram
All UniFi devices support off‑site management controllers. For
setup details, see the User Guide on the website:
www.ubnt.com/download/unifi

Hardware Overview
Top View
Adjustment Bracket
Pole Clamp
Lanyard Loop
Mounting Bolt
Elevation Lock Bolt

LED
The RGB LED is set to the factory defaults below; however, the
color and lighting pattern are software‑controllable.
LED Color Status
White Factory default, waiting to be integrated.
Flashing White Initializing.
Alternating
White/Blue
Device is busy; do not touch or unplug it.
This usually indicates that a process such
as a firmware upgrade is taking place.
Blue
Indicates the device has been successfully
integrated into a network and is working
properly.
Quickly
Flashing Blue
This is used to locate an AP.
When you click Locate in the UniFi
Controller software, the AP will flash. It
will also display the location of the AP on
the map.
Steady Blue
with Occasional
Flashing
Indicates the device is in an isolated state
(all WLANs are brought down until an
uplink is found).

Ports
Reset
Button
10 GbE
Port
1 GbE
Port
10 GbE The 10 GbE port is a 1/10 Gbps Ethernet port used to
connect to the LAN and DHCPserver. It can also be used to
connect the power.
Note: The UWB‑XG can be powered using an 802.3bt
PoE switch or the included Gigabit PoE adapter. For
instructions, see Powering the UniFi AP.
1 GbE The 1 GbE port is a 10/100/1000 Ethernet port used for
bridging. It can also be used to connect the power.
Reset The Reset button serves two functions for the UWB‑XG:
• Restart Press and release the Reset button quickly.
• Restore to Factory Default Settings Press and hold the
Reset button for more than five seconds.

VESA Mounting
If you choose to use your own mount, remove the four
M4x10 screws from the back of the UWB‑XG and detach the
pre‑installed mount.
The 8‑hole mounting pattern on the back of the UWB‑XG
follows the VESA MIS‑D standard and can be used with mounts
that comply with this standard. Use either the 100x100 mm or
75x75 mm square hole pattern with M4x 10 screws.
75 mm
100 mm
*640-00357-05*
640-00357-05

Hardware Installation
The UWB‑XG can be mounted on a pole or wall. Proceed to the
appropriate instructions for your installation.
Pole Mount
1. Attach the Pole Clamp to the Adjustment Bracket.
a. Hold the Adjustment Bracket with its clamps facing you.
b. Insert the Carriage Bolts through the rectangular holes
of the Adjustment Bracket.
c. Slide the single hole of the Pole Clamp over the
corresponding Carriage Bolt.
d. Place one Flange Nut on each bolt.
Pole Clamp
Hole

2. Mount the Adjustment Bracket on the pole and secure it.
a. Place the Adjustment Bracket against the pole.
b. Slide the three slots of the Pole Clamp over the
corresponding Carriage Bolts.
c. Tighten the Flange Nuts of the bolts to 25 N· m to secure
the Adjustment Bracket to the pole.
25 N · m
Note: The mounting assembly can accommodate a
Ø20 ‑ 80 mm pole.

3. Loosen and remove the Elevation Lock Bolts on the
UWB‑XG. (The lanyards will retain the bolts.)
4. Lift the UWB‑XG and align the Mounting Bolts with the
slots on the Adjustment Bracket. Seat the Mounting Bolts
in the slots.

5. Insert the Elevation Lock Bolts into the adjustment slots.
Remove the lanyards and then tighten the bolts by hand.
6. Pivot the UWB‑XG until it reaches the desired elevation
angle (+10 to ‑80°). Then tighten all bolts.
7. Proceed to Connecting Ethernet.

Wall Mount
To mount the UWB‑XG on a wall, securely attach the
Adjustment Bracket to the wall using the four Lag Screws.
Note: The Adjustment Bracket must attach directly to a
stud or other stable structure.
1. Locate the stud.
2. Position the Adjustment Bracket on the stud, ensuring that
at least two circular holes are centered on the stud.
3. Mark all four circular holes on the wall.
4. Drill pilot holes as necessary.
5. Secure the Adjustment Bracket to the wall with four
fasteners.

6. Loosen and remove the Elevation Lock Bolts on the
UWB‑XG. (The lanyards will retain the bolts.)
7. Lift the UWB‑XG and align the Mounting Bolts with the
slots on the Adjustment Bracket. Seat the Mounting Bolts
in the slots.

8. Insert the Elevation Lock Bolts into the adjustment slots.
Remove the lanyards and then tighten the bolts by hand.
9. Pivot the UWB‑XG until it reaches the desired elevation
angle (+10 to ‑80°). Then tighten all bolts.
10. Proceed to Connecting Ethernet.

Connecting Ethernet
Note: If you are using TOUGHCable, we recommend
attaching the TOUGHCable Connector(s) after you
insert the cable(s) into the cable gland(s).
The cable gland is comprised of the following components:
Gland BodySealPlug ClawSealing Nut
1. Rotate the cable gland counterclockwise to remove it.
2. Rotate the Sealing Nut counterclockwise to removeit.
3. Remove the Seal with Claw from the Gland Body.