Unicum NERO TOUCH User manual

DRINKS VENDING MACHINE
models NERO TOUCH, NERO TOUCH INSTANT
USER MANUAL
Version 1.1 / December 2017
ТМ

User manual for NERO TOUCH, NERO TOUCH INSTANT
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Version 1.1 / December 2017
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Document change log
Version Date Brief description Pages
1.0 06.2017 Document creation All
1.1 12.2017 Section 4.3.2 - added (Air fine tuning valve adjustment) 19

User manual for NERO TOUCH, NERO TOUCH INSTANT
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Vending machine manufacturer LLC “KRAFT”
Russian Federation
199155 Saint Petersburg
 13UralskayaStr.,lit.А
Tel: [phone]
Fax: [phone]
www.unicum.ru
Original language - Russian
COMPLIANCE DATA
The drinks vending machines models NERO TOUCH, NERO TOUCH INSTANT are compliant with the
requirements of the European Directives and Standards, listed in the following table:
Directive / Standard Description
2004/108/ЕС Electromagnetic compatibility
2006/95/ЕС Low-voltage equipment
1935/2004/EC Food Contact Materials
2011/65/EU Restriction of Hazardous Substances
The drinks vending machines models NERO TOUCH, NERO TOUCH INSTANT, are compliant with
following requirements of the Technical Regulations of the Customs Union, listed in the table:
Code Description
ТRCU004/2011 Technical Regulation of the Customs Union 004/2011 “About the safety of
low-voltage equipment
ТRCU010/2011 Technical Regulation of the Customs Union 010/2011 “About the safety of
machines and equipment”
ТRCU020/2011 Technical Regulations of the Customs Union 020/2011 “Electromagnetic com-
patibility of machines”

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CONTENTS
1.0 GENERAL INFORMATION...............................................................................................................7
1.1 Introduction .................................................................................................................................7
1.2 Terms of use ...............................................................................................................................8
 1.3Congurationoptions ..................................................................................................................8
1.4 Manufacturer’s warranty .............................................................................................................8
1.5 Vending machine functionality ....................................................................................................9
2.0 TECHNICAL FEATURES.................................................................................................................10
3.0 SAFETY ...........................................................................................................................................11
3.1 Main provision............................................................................................................................ 11
3.2 Service key ................................................................................................................................12
3.3 Temperature...............................................................................................................................12
4.0 TRANSPORTATION, INSTALLATION, COMMISSIONING.............................................................13
4.1 Transportation ............................................................................................................................13
4.2 Installation..................................................................................................................................14
4.3 Commissioning ..........................................................................................................................15
 4.3.1Installationnenessofgrinding ........................................................................................17
 4.3.2Airnetuningvalveadjustment........................................................................................19
4.3.3 Connecting the vending machine to water supply mains .................................................24
5.0 THE VENDING MACHINE’S COMPONENTS.................................................................................26
5.1 Appearance................................................................................................................................26
5.2 Internal view (with option FRESH MILK)....................................................................................27
5.3 Internal view (without door cover) ..............................................................................................28
5.4 Back view...................................................................................................................................29
5.5 Containers for instants ingredients and coffee beans................................................................30
5.6 Waste container .........................................................................................................................32
5.7 Autonomous operations kit.........................................................................................................32
5.8 Flot chamber, boiler pump, boiler and steam boiler ...................................................................33
5.9 Espresso group..........................................................................................................................35
5.10 Mixers for instant ingredients ...................................................................................................38
6.0 VENDING MACHINE CONTROL AND MONITORING DEVICES...................................................39
6.1 Main Board (controller) ..............................................................................................................40
6.2 Quick access keypad .................................................................................................................41
6.3 Touch screen..............................................................................................................................41
7.0 VENDING MACHINE’S WORKING PRINCIPLE.............................................................................42
7.1 Placement of the cup .................................................................................................................42
7.2 Preparation of drinks..................................................................................................................43
7.3 Dispensing the drink ..................................................................................................................43

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CONTENTS
8.0 DESCRIPTION USER MENU ..........................................................................................................44
8.1 Home screen..............................................................................................................................44
8.1.1 Drink choice......................................................................................................................45
8.1.2 The process of making the drink ......................................................................................46
8.1.3 Coffee error ......................................................................................................................46
9.0 DESCRIPTION SERVICE MENU - MENU TECHNICIAN................................................................47
9.1 Menu technician.........................................................................................................................47
9.1.1 System..............................................................................................................................48
9.1.1.1 General.................................................................................................................48
9.1.1.2 Security.................................................................................................................49
9.1.1.3 Franchising...........................................................................................................50
9.1.1.4 Resets ..................................................................................................................51
9.1.1.5 Power ...................................................................................................................52
9.1.1.6 EVA-DTS ..............................................................................................................53
9.1.1.7 Modem..................................................................................................................54
9.1.1.8 Ethernet................................................................................................................56
9.1.1.9 UI..........................................................................................................................57
9.1.1.9.1 Loading video to vending machine........................................................58
9.1.1.10 About ..................................................................................................................60
9.1.2 Errors................................................................................................................................61
9.1.2.1 Setup Errors .........................................................................................................62
9.1.3 Planogram ........................................................................................................................63
9.1.3.1 Planogram settings...............................................................................................64
9.1.3.2 Setting buttons......................................................................................................66
9.1.3.3 Loading image to vending machine......................................................................68
9.1.4 Recipes.............................................................................................................................70
9.1.5 Brewer ..............................................................................................................................72
9.1.6 Sped-up............................................................................................................................74
9.1.7 Boilers...............................................................................................................................76
9.1.8 Cleaning ...........................................................................................................................78
9.1.9 Sensors test......................................................................................................................79
9.1.10 Functional Tests..............................................................................................................80
9.1.11 Cycle Test .......................................................................................................................82
9.1.12 Payment Systems...........................................................................................................83
9.1.13 Others.............................................................................................................................84

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CONTENTS
9.1.14 Statistics .........................................................................................................................85
9.1.14.1 Vending machine (VM) .......................................................................................86
9.1.14.2 Current data........................................................................................................87
9.1.14.3 Common audit ....................................................................................................89
9.1.14.4 Coins ..................................................................................................................90
9.1.14.5 Bills.....................................................................................................................90
9.1.14.6 Errors..................................................................................................................90
9.1.14.7 Power boards .....................................................................................................91
9.1.14.8 Summary ............................................................................................................92
10.0 DESCRIPTION SERVICE MENU - OPERATOR MENU................................................................93
10.1 Operator menu.........................................................................................................................93
11.0 GENERAL TECHNICAL SERVICING............................................................................................94
11.1 General requirements ..............................................................................................................94
11.2 Cleaning list..............................................................................................................................90
11.2.1 Daily operations ..............................................................................................................96
11.2.1.1 Espresso group.................................................................................................96
11.2.1.2 Milk system (FRESH MILK option) ...................................................................96
11.2.1.3 Waste containers ..............................................................................................99
11.2.1.4 Drop tray and tray grill ......................................................................................99
11.2.1.5 Cup tray ............................................................................................................99
11.2.1.6 Milk container (for FRESH MILK only)..............................................................99
11.2.2 Daily operations .............................................................................................................100
 11.2.2.1Milkowmeter(FRESHMILKoption) .............................................................100
11.2.2.2 Check valve (FRESH MILK option) .................................................................102
11.2.2.3 Containers for soluble ingredients ...................................................................102
11.2.2.4 Coffee container ..............................................................................................103
11.2.2.5 Mixer ................................................................................................................103
11.2.1.6 Cappuccinatore (FRESH MILK option)............................................................104
11.3 Ingredients weighing ...............................................................................................................105
12.0 VENDING MACHINE WASHING ..................................................................................................106
13.0 WORKING WITH USB FLASH DRIVE.........................................................................................108
APPENDIX A - HYDRAULIC CIRCUIT FUNCTIONAL CHECK METHOD ..........................................110
APPENDIX B.1 - HYDRAULIC CIRCUIT FOR NERO TOUCH............................................................ 112
APPENDIX B.2 - HYDRAULIC CIRCUIT FOR NERO TOUCH (OPTION FRESH MILK)....................113
APPENDIX B.3
- HYDRAULIC CIRCUIT NERO TOUCH (OPTIONS FRESH MILK, MILK FLOW METER) ... 114
APPENDIX B.4 - HYDRAULIC CIRCUIT FOR NERO TOUCH INSTANT ...........................................115

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1.0 GENERAL INFORMATION
1.1 Introduction
This user manual (hereinafter called the “Manual”) covers drinks vending machines models: NERO
TOUCH, NERO TOUCH INSTANT (hereinafter called the ‘‘Machine’’).
The manual contains basic information about the Machine and its software. It includes the informa-
tion,necessary for preparation for use, use and technical servicing of the Machine, as well as basic infor-
mation about the Machine’s software.
This manual is meant for engineering-technical personnel, who perform technical servicing of vending
machinesandarequaliedtoworkwithsimilarelectronicandelectricalequipment.
This Manual is for the technical and engineering personnel, who provide technical servicing for the Ma-
chine and are permitted to handle electrical units of similar category.
Breach of the requirements of the current Manual can lead to trauma, device damage and renders the
warranty ineffective. You must read and understand the requirements indicated in the current Manual, be-
fore installing and using the Machine, because it contains important information regarding unit safety, and
servicing and usage instructions.
The knowledge of safety requirements is necessary to instruct the users to properly use the Machine.
The Machine buyer is responsible to make sure that the serving personnel had undergone needed train-
ing and was informed properly and that the instructions of the technical documents were fully observed.
The Machine manufacturer carries no responsibility for damage or loss incurred under the following
circumstances:
•Incaseofunsanctionedmodernization;
•Incaseofimproperinstallation;
•Incaseofimproperconnectiontothepowerand/orwatersupply;
•Incaseofcleaningandservicingcontrarytotherequirements;
•IncaseofimproperoperationsoruseofMachine’sequipment;
•Incaseofuseofnon-genuinespareparts;
•rejectionoftheuseoffoodproducts,designedspecicallyforvendingmachines.
The manufacturer of the Machine is in no case liable for any possible losses, which might result from
interruption of business due to Machine breakdown.
These vending machine should only be used for making and selling drinks!
This manual is used for NERO vending machines with a touch screen using coffee beans and instant
coffee.
In this regard for the models using instant coffee, the word “INSTANT” is added to the vending machine
name (e.g. NERO INSTANT).
The INSTANT models have no equipment for making coffee from coffee beans (such as container for
coffee beans, espresso group, coffee grinder and dosing unit, etc.)
Thenumberingofguresinthismanualisgiveninsections.

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1.2 Terms of use
This Manual is for a certain version of vending machine software, which is current at the time of printing
of this Manual.
Allpossiblemodications,modernizationsand/oradaptations,whichareeffectedorwillbeexecutedin
future for following sales, do not mandate the manufacturer to conduct similar modernization of software
for the earlier sold Machines, as well as it does not mandate the manufacturer to amend the user docu-
mentation, which is a part of the Machine’s package.
The developer of the Machine and regulatory software have the right to make necessary changes to the
Machine’sstructure,software’sowandinthedocumentationforitsusewithoutnoticetotheuser.
NEROТОUCH NERO TOUCH INSTANT
 1.3Congurationoptions
1.4 Manufacturer’s warranty
The manufacturer’s warranty during the warranty period covers all vending machine units and as-
semblies, except for malfunctions, arising from non-observance of current maintenance documentation
requirements by the customer or due to any mechanical failures.
The following components are excluded from the manufacturer’s warranty:
• gaskets;
• fuses;
• controlboardsbatteries;
• mixerimpellers;
• hydraulic system tubes.

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1.5 Vending machine functionality
The vending machine is making various coffee-based drinks (from beans - not INSTANT, and INSTANT),
with the addition of soluble ingredients, and the coffee beans and foamed milk-based drinks (where the
FRESH MILK option is available).
The coffee beans based drinks are made using the espresso process.
The vending machines can be completed with optional equipment (FRESH MILK option, see below).
With the aid of this equipment, the milk is made foam by using steam and air in the milk mixing device
(cappuccinatore).
FRESH MILK option
NERO TOUCH vending machines can be additionally (optionally) completed with the equipment, per-
mitting the making of coffee beans based drinks with the addition of fresh milk made foam by using steam
and air in the mixing device (cappuccinatore) in accordance with the vending machine settings.
In this case, the vending machine has the FRESH MILK inscription in its name.
E.g.:
NERO TOUCH + FRESH MILK option = NERO FRESH MILK TOUCH
This option is agreed with the customer separately when ordering.
This option is not provided for vending machines as standard.
The option includes the installation of the following optional equipment in the standard model of the
vending machine:
steam boiler, circuit board 063V3, a nozzle for foaming milk (cappuccinatore), wire harnesses, hydraulic
tubes, water T-connector, etc.
The vending machines with the FRESH MILK option can be additionally (optionally) completed with the
freshmilkowmeter,whichcontrolsthemilkconsumption.
For vending machines with the FRESH MILK option, it’s recommended to order the milk cooling module
(cooler) from the vending machine manufacturer, which is usually installed on the left side of the vending
machine.
The vending machine may have other optional equipment (payment module, cup heater, etc.), which is
not standard supplied and should be mentioned individually for each order.
When installing the vending machine special pedestals are recommended for use (NERO, NERO TO
GO). NERO TO GO pedestals can also be used for connecting the vending machine to payment modules.
The drink can be selected from the touch screen with the context-sensitive display. To select a drink just
touchthedrinkiconwithyournger.Afterthedrinkselection,thevendingmachinewilloperateautomati-
cally.
All vending machine functions are controlled by the controller (main board).
The touch screen with the interface is controlled by the internal PC.
The vending machine may use a modem for online data transfer.

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2.0 TECHNICAL FEATURES
Table 1
Parameters NERO TOUCH NERO TOUCH INSTANT
Dimensions(HхWхD),max. 840х385х495mm
Weight1),max. 55 kg
Number of drinks 10 elections
Drink volume adjusted, max. 300 ml per portion
Electrical supply ~230 V ± 10%, 50 Hz
Powerconsumption(мах.) 1800 W (3200 W - option FRESH MILK)
Water supply
Water pressure
Connection to water supply line
Hardness
Calcium
0,5-8,5bar(0,05-0,85МPa)
G 3/4’’
0,9 - 1,0 mgeq/l
18 - 20 mg/l
Container products2)
Coffee beans 1,0 kg -
Instant coffee - 0,7 kg
Powdered milk / Granulated milk 1,5 / 0,75 kg 2,2 / 1,1 kg
Chocolate 1,5 kg 2,4 kg
Vanilla 1,0 kg 2,4 kg
Ambient temperature 10 - 40 0С,Relativehumidity80%(withoutcondensation)
1) The weight is indicated for standard equipment, excluding optional equipment.
2)Thequantityofingredientscanbedifferentfromtheoneshowndependingonthespecicweightoftheingredient.