US Robotics SureConnect 9000 User manual

ADSLADSL
ADSLADSL
ADSL UU
UU
USB ModemSB Modem
SB ModemSB Modem
SB Modem
Quick Installation GuideQuick Installation Guide
Quick Installation GuideQuick Installation Guide
Quick Installation Guide
Windows Installation Guide
English
Deutsch
Français
Italiano
Español
Português
Model #9000Model #9000
Model #9000Model #9000
Model #9000
R24.0268.00R24.0268.00
R24.0268.00R24.0268.00
R24.0268.00

TT
TT
Table of Contentsable of Contents
able of Contentsable of Contents
able of Contents
EnglishEnglish
EnglishEnglish
English
Installation Overview & SInstallation Overview & S
Installation Overview & SInstallation Overview & S
Installation Overview & System Rystem R
ystem Rystem R
ystem Requirequir
equirequir
equirementsements
ementsements
ements ........................................................................
........................................................................
.................................... 55
55
5
What You Need to Know Before You Begin ............................................................ 5
Computer Requirements ....................................................................................... 5
ADSL Network Requirements ................................................................................ 5
Power Requirements ............................................................................................. 6
SS
SS
Step 1. Connect Microfilters (If Necessary)tep 1. Connect Microfilters (If Necessary)
tep 1. Connect Microfilters (If Necessary)tep 1. Connect Microfilters (If Necessary)
tep 1. Connect Microfilters (If Necessary) ..................................................................................
..................................................................................
......................................... 77
77
7
Connect Microfilters to Telephone Devices ............................................................ 7
SS
SS
Step 2. Insert the Installation CD-Rtep 2. Insert the Installation CD-R
tep 2. Insert the Installation CD-Rtep 2. Insert the Installation CD-R
tep 2. Insert the Installation CD-ROO
OO
OMM
MM
M..............................................................................................
..............................................................................................
............................................... 88
88
8
SS
SS
Step 3. Connect the Cablestep 3. Connect the Cables
tep 3. Connect the Cablestep 3. Connect the Cables
tep 3. Connect the Cables..............................................................................................................................
..............................................................................................................................
............................................................... 1111
1111
11
Connect the Telephone Cable ............................................................................... 11
Connect the USB Cable ........................................................................................ 11
SS
SS
Step 4. Install the Modem and Softwartep 4. Install the Modem and Softwar
tep 4. Install the Modem and Softwartep 4. Install the Modem and Softwar
tep 4. Install the Modem and Softwaree
ee
e....................................................................................
....................................................................................
.......................................... 1313
1313
13
SS
SS
Step 5. Rtep 5. R
tep 5. Rtep 5. R
tep 5. Restartestart
estartestart
estart YY
YY
Your Computerour Computer
our Computerour Computer
our Computer ................................................................................................................
................................................................................................................
........................................................ 1414
1414
14
SS
SS
Step 6. Install Softwartep 6. Install Softwar
tep 6. Install Softwartep 6. Install Softwar
tep 6. Install Software from Ie from I
e from Ie from I
e from ISS
SS
SPP
PP
P..........................................................................................................
..........................................................................................................
..................................................... 1414
1414
14
SS
SS
Step 7. Establish a Dial-up Connectiontep 7. Establish a Dial-up Connection
tep 7. Establish a Dial-up Connectiontep 7. Establish a Dial-up Connection
tep 7. Establish a Dial-up Connection ........................................................................................
........................................................................................
............................................ 1515
1515
15
U.S. RU.S. R
U.S. RU.S. R
U.S. Robotics Surobotics Sur
obotics Surobotics Sur
obotics SureConnect ADSLeConnect ADSL
eConnect ADSLeConnect ADSL
eConnect ADSL UtilityUtility
UtilityUtility
Utility ........................................................................................
........................................................................................
............................................ 1616
1616
16
TT
TT
Troubleshootingroubleshooting
roubleshootingroubleshooting
roubleshooting ............................................................................................................................................................
............................................................................................................................................................
.............................................................................. 1717
1717
17
Troubleshooting Checklist .................................................................................. 17
Status LEDs ........................................................................................................ 18
Manual Configuration ......................................................................................... 18
Troubleshooting Tips .......................................................................................... 21
TT
TT
Technical Supportechnical Support
echnical Supportechnical Support
echnical Support ........................................................................................................................................................
........................................................................................................................................................
............................................................................ 2424
2424
24
RR
RR
Regulatory Informationegulatory Information
egulatory Informationegulatory Information
egulatory Information ........................................................................................................................................
........................................................................................................................................
.................................................................... 2525
2525
25
U.S. RU.S. R
U.S. RU.S. R
U.S. Robotics Corporobotics Corpor
obotics Corporobotics Corpor
obotics Corporation Limitedation Limited
ation Limitedation Limited
ation Limited WW
WW
Warrarr
arrarr
arrantyanty
antyanty
anty ..........................................................................
..........................................................................
..................................... 2929
2929
29

DeutschDeutsch
DeutschDeutsch
Deutsch
Überblick über Installation und SÜberblick über Installation und S
Überblick über Installation und SÜberblick über Installation und S
Überblick über Installation und Systemanforystemanfor
ystemanforystemanfor
ystemanforderungenderungen
derungenderungen
derungen ............................................
............................................
...................... 3535
3535
35
Folgende Informationen müssen Sie parat haben ............................................... 35
Anforderungen an den Computer ........................................................................ 35
Anforderungen an das ADSL-Netzwerk ................................................................ 35
Anforderungen an die Stromversorgung ............................................................. 36
Schritt 1. Anschlieâen des Mikrofilters (bei BedarfSchritt 1. Anschlieâen des Mikrofilters (bei Bedarf
Schritt 1. Anschlieâen des Mikrofilters (bei BedarfSchritt 1. Anschlieâen des Mikrofilters (bei Bedarf
Schritt 1. Anschlieâen des Mikrofilters (bei Bedarf))
))
)......................................................
......................................................
........................... 3737
3737
37
Anschließen von Mikrofiltern an telefonische Geräte .......................................... 37
Schritt 2. Einlegen der Installations-CD-RSchritt 2. Einlegen der Installations-CD-R
Schritt 2. Einlegen der Installations-CD-RSchritt 2. Einlegen der Installations-CD-R
Schritt 2. Einlegen der Installations-CD-ROO
OO
OMM
MM
M........................................................................
........................................................................
.................................... 3838
3838
38
Schritt 3. Anschließen der KSchritt 3. Anschließen der K
Schritt 3. Anschließen der KSchritt 3. Anschließen der K
Schritt 3. Anschließen der Kabelabel
abelabel
abel ..............................................................................................................
..............................................................................................................
....................................................... 4141
4141
41
Anschließen des Telefonkabels ........................................................................... 41
Anschließen des USB-Kabels .............................................................................. 41
Schritt 4. InstallierSchritt 4. Installier
Schritt 4. InstallierSchritt 4. Installier
Schritt 4. Installieren von Modem und Softwaren von Modem und Softwar
en von Modem und Softwaren von Modem und Softwar
en von Modem und Softwaree
ee
e................................................................
................................................................
................................ 4343
4343
43
Schritt 5. Neustart des ComputersSchritt 5. Neustart des Computers
Schritt 5. Neustart des ComputersSchritt 5. Neustart des Computers
Schritt 5. Neustart des Computers ........................................................................................................
........................................................................................................
.................................................... 4444
4444
44
Schritt 6. InstallierSchritt 6. Installier
Schritt 6. InstallierSchritt 6. Installier
Schritt 6. Installieren der Softwaren der Softwar
en der Softwaren der Softwar
en der Software des Ie des I
e des Ie des I
e des ISS
SS
SPP
PP
P..............................................................................
..............................................................................
....................................... 4444
4444
44
Schritt 7. Aufbauen einer DFÜ-VSchritt 7. Aufbauen einer DFÜ-V
Schritt 7. Aufbauen einer DFÜ-VSchritt 7. Aufbauen einer DFÜ-V
Schritt 7. Aufbauen einer DFÜ-Verbindungerbindung
erbindungerbindung
erbindung ................................................................................
................................................................................
........................................ 4545
4545
45
U.S. RU.S. R
U.S. RU.S. R
U.S. Robotics Surobotics Sur
obotics Surobotics Sur
obotics SureConnect ADSL-DienstprogreConnect ADSL-Dienstprogr
eConnect ADSL-DienstprogreConnect ADSL-Dienstprogr
eConnect ADSL-Dienstprogrammamm
ammamm
amm........................................................
........................................................
............................ 4646
4646
46
FF
FF
Fehlerbehebungehlerbehebung
ehlerbehebungehlerbehebung
ehlerbehebung..............................................................................................................................................................
..............................................................................................................................................................
............................................................................... 4747
4747
47
Checkliste zur Fehlerbehebung ........................................................................... 47
Status-LEDs ........................................................................................................ 48
Manuelle Konfiguration ....................................................................................... 48
Tipps zur Fehlerbehebung................................................................................... 51
TT
TT
Technische Unterstützungechnische Unterstützung
echnische Unterstützungechnische Unterstützung
echnische Unterstützung ................................................................................................................................
................................................................................................................................
................................................................ 5454
5454
54
Hinweise zuHinweise zu
Hinweise zuHinweise zu
Hinweise zu VV
VV
Vorschriftenorschriften
orschriftenorschriften
orschriften ....................................................................................................................................
....................................................................................................................................
.................................................................. 5555
5555
55
Beschränkte GBeschränkte G
Beschränkte GBeschränkte G
Beschränkte Garar
arar
arantie der U.S. Rantie der U.S. R
antie der U.S. Rantie der U.S. R
antie der U.S. Robotics Corporobotics Corpor
obotics Corporobotics Corpor
obotics Corporationation
ationation
ation ................................................
................................................
........................ 5959
5959
59

FF
FF
Frr
rr
rançaisançais
ançaisançais
ançais
ConfigurConfigur
ConfigurConfigur
Configuration ration r
ation ration r
ation requise et informations générequise et informations génér
equise et informations générequise et informations génér
equise et informations générales sur l’installationales sur l’installation
ales sur l’installationales sur l’installation
ales sur l’installation ..........
..........
..... 6565
6565
65
Ce que vous devez savoir avant de commencer .................................................. 65
Configuration requise pour l’ordinateur .............................................................. 65
Configuration réseau requise pour l’ADSL ........................................................... 65
Alimentation ....................................................................................................... 66
Etape 1. Connexion de microfiltrEtape 1. Connexion de microfiltr
Etape 1. Connexion de microfiltrEtape 1. Connexion de microfiltr
Etape 1. Connexion de microfiltres (si nécessaires (si nécessair
es (si nécessaires (si nécessair
es (si nécessaire)e)
e)e)
e) ..........................................................
..........................................................
............................. 6767
6767
67
Connexion des microfiltres aux appareils téléphoniques..................................... 67
Etape 2. Insertion du CD-REtape 2. Insertion du CD-R
Etape 2. Insertion du CD-REtape 2. Insertion du CD-R
Etape 2. Insertion du CD-ROO
OO
OM d’installationM d’installation
M d’installationM d’installation
M d’installation ..........................................................................
..........................................................................
..................................... 6868
6868
68
Etape 3. BrEtape 3. Br
Etape 3. BrEtape 3. Br
Etape 3. Branchement des câblesanchement des câbles
anchement des câblesanchement des câbles
anchement des câbles ..........................................................................................................
..........................................................................................................
..................................................... 7171
7171
71
Branchement du cordon téléphonique ................................................................ 71
Branchement du câble USB ................................................................................. 71
Etape 4. Installation du modem et du logicielEtape 4. Installation du modem et du logiciel
Etape 4. Installation du modem et du logicielEtape 4. Installation du modem et du logiciel
Etape 4. Installation du modem et du logiciel........................................................................
........................................................................
.................................... 7373
7373
73
Etape 5. REtape 5. R
Etape 5. REtape 5. R
Etape 5. Redémarredémarr
edémarredémarr
edémarrage de l’orage de l’or
age de l’orage de l’or
age de l’ordinateurdinateur
dinateurdinateur
dinateur ............................................................................................
............................................................................................
.............................................. 7474
7474
74
Etape 6. Installation du logiciel du FEtape 6. Installation du logiciel du F
Etape 6. Installation du logiciel du FEtape 6. Installation du logiciel du F
Etape 6. Installation du logiciel du FAIAI
AIAI
AI ............................................................................................
............................................................................................
.............................................. 7474
7474
74
Etape 7. Etablissement d’une connexion commutéeEtape 7. Etablissement d’une connexion commutée
Etape 7. Etablissement d’une connexion commutéeEtape 7. Etablissement d’une connexion commutée
Etape 7. Etablissement d’une connexion commutée ....................................................
....................................................
.......................... 7575
7575
75
UtilitairUtilitair
UtilitairUtilitair
Utilitaire U.S. Re U.S. R
e U.S. Re U.S. R
e U.S. Robotics Surobotics Sur
obotics Surobotics Sur
obotics SureConnect ADSLeConnect ADSL
eConnect ADSLeConnect ADSL
eConnect ADSL ................................................................................
................................................................................
........................................ 7676
7676
76
DépannageDépannage
DépannageDépannage
Dépannage ............................................................................................................................................................................
............................................................................................................................................................................
...................................................................................... 7777
7777
77
Liste de dépannage ............................................................................................ 77
DEL de statut ...................................................................................................... 78
Configuration manuelle ...................................................................................... 78
Conseils de dépannage ....................................................................................... 81
Assistance techniqueAssistance technique
Assistance techniqueAssistance technique
Assistance technique ..............................................................................................................................................
..............................................................................................................................................
....................................................................... 8484
8484
84
Informations légalesInformations légales
Informations légalesInformations légales
Informations légales ................................................................................................................................................
................................................................................................................................................
........................................................................ 8585
8585
85
GG
GG
Garar
arar
arantie limitée de U.S. Rantie limitée de U.S. R
antie limitée de U.S. Rantie limitée de U.S. R
antie limitée de U.S. Robotics Corporobotics Corpor
obotics Corporobotics Corpor
obotics Corporationation
ationation
ation ....................................................................
....................................................................
.................................. 8989
8989
89

ItalianoItaliano
ItalianoItaliano
Italiano
Introduzione all’installazione e rIntroduzione all’installazione e r
Introduzione all’installazione e rIntroduzione all’installazione e r
Introduzione all’installazione e requisiti di sistemaequisiti di sistema
equisiti di sistemaequisiti di sistema
equisiti di sistema......................................................
......................................................
........................... 9595
9595
95
Elementi necessari per iniziare............................................................................ 95
Requisiti del computer ........................................................................................ 95
Requisiti di rete ADSL ......................................................................................... 95
Requisiti di alimentazione ................................................................................... 96
PP
PP
Passo 1. Collegarasso 1. Collegar
asso 1. Collegarasso 1. Collegar
asso 1. Collegare i microfiltri (se necessario)e i microfiltri (se necessario)
e i microfiltri (se necessario)e i microfiltri (se necessario)
e i microfiltri (se necessario) ....................................................................
....................................................................
.................................. 9797
9797
97
Collegare i microfiltri a dispositivi telefonici ........................................................ 97
PP
PP
Passo 2. Inserirasso 2. Inserir
asso 2. Inserirasso 2. Inserir
asso 2. Inserire il CD-Re il CD-R
e il CD-Re il CD-R
e il CD-ROO
OO
OM di installazioneM di installazione
M di installazioneM di installazione
M di installazione ............................................................................
............................................................................
...................................... 9898
9898
98
PP
PP
Passo 3. Collegarasso 3. Collegar
asso 3. Collegarasso 3. Collegar
asso 3. Collegare i cavie i cavi
e i cavie i cavi
e i cavi ..................................................................................................................................
..................................................................................................................................
................................................................. 101101
101101
101
Collegare i cavi telefonici ................................................................................... 101
Collegare il cavo USB ......................................................................................... 101
PP
PP
Passo 4. Installarasso 4. Installar
asso 4. Installarasso 4. Installar
asso 4. Installare il modem e il software il modem e il softwar
e il modem e il software il modem e il softwar
e il modem e il softwaree
ee
e................................................................................
................................................................................
........................................103103
103103
103
PP
PP
Passo 5. Riavviarasso 5. Riavviar
asso 5. Riavviarasso 5. Riavviar
asso 5. Riavviare il computere il computer
e il computere il computer
e il computer..................................................................................................................
..................................................................................................................
.........................................................104104
104104
104
PP
PP
Passo 6. Installarasso 6. Installar
asso 6. Installarasso 6. Installar
asso 6. Installare il software il softwar
e il software il softwar
e il software dall’Ie dall’I
e dall’Ie dall’I
e dall’ISS
SS
SPP
PP
P..........................................................................................
..........................................................................................
.............................................104104
104104
104
PP
PP
Passo 7. Impostarasso 7. Impostar
asso 7. Impostarasso 7. Impostar
asso 7. Impostare una connessione re una connessione r
e una connessione re una connessione r
e una connessione remotaemota
emotaemota
emota ......................................................................
......................................................................
...................................105105
105105
105
Utilitâ U.S. RUtilitâ U.S. R
Utilitâ U.S. RUtilitâ U.S. R
Utilitâ U.S. Robotics Surobotics Sur
obotics Surobotics Sur
obotics SureConnect ADSLeConnect ADSL
eConnect ADSLeConnect ADSL
eConnect ADSL ......................................................................................
......................................................................................
...........................................106106
106106
106
Risoluzione di problemiRisoluzione di problemi
Risoluzione di problemiRisoluzione di problemi
Risoluzione di problemi ....................................................................................................................................
....................................................................................................................................
..................................................................107107
107107
107
Lista di controllo per la risoluzione di problemi ................................................. 107
LED di stato ...................................................................................................... 108
Configurazione manuale ................................................................................... 108
Consigli per la risoluzione dei problemi ............................................................. 111
Supporto tecnicoSupporto tecnico
Supporto tecnicoSupporto tecnico
Supporto tecnico ........................................................................................................................................................
........................................................................................................................................................
............................................................................ 114114
114114
114
Informazioni di conformitàInformazioni di conformità
Informazioni di conformitàInformazioni di conformità
Informazioni di conformità ............................................................................................................................
............................................................................................................................
.............................................................. 115115
115115
115
GG
GG
Garar
arar
aranzia limitata U.S. Ranzia limitata U.S. R
anzia limitata U.S. Ranzia limitata U.S. R
anzia limitata U.S. Robotics Corporobotics Corpor
obotics Corporobotics Corpor
obotics Corporationation
ationation
ation ........................................................................
........................................................................
.................................... 118118
118118
118

EspañolEspañol
EspañolEspañol
Español
GenerGener
GenerGener
Generalidades ralidades r
alidades ralidades r
alidades relativas a la instalaciòn y relativas a la instalaciòn y r
elativas a la instalaciòn y relativas a la instalaciòn y r
elativas a la instalaciòn y requisitos del sistemaequisitos del sistema
equisitos del sistemaequisitos del sistema
equisitos del sistema ............
............
......123123
123123
123
Lo que necesita saber antes de proceder a la instalaciòn .................................. 123
Requisitos del equipo ....................................................................................... 123
Requisitos de la red ADSL ................................................................................. 123
Requisitos de alimentaciòn ............................................................................... 124
PP
PP
Paso 1. Conexiòn de los microfiltros (si es necesario)aso 1. Conexiòn de los microfiltros (si es necesario)
aso 1. Conexiòn de los microfiltros (si es necesario)aso 1. Conexiòn de los microfiltros (si es necesario)
aso 1. Conexiòn de los microfiltros (si es necesario) ..............................................
..............................................
.......................125125
125125
125
Conexiòn de los microfiltros a los dispositivos telefònicos ................................ 125
PP
PP
Paso 2. Introducciòn del CD-Raso 2. Introducciòn del CD-R
aso 2. Introducciòn del CD-Raso 2. Introducciòn del CD-R
aso 2. Introducciòn del CD-ROO
OO
OM de instalaciònM de instalaciòn
M de instalaciònM de instalaciòn
M de instalaciòn ............................................................
............................................................
..............................126126
126126
126
PP
PP
Paso 3. Conexiòn de los cablesaso 3. Conexiòn de los cables
aso 3. Conexiòn de los cablesaso 3. Conexiòn de los cables
aso 3. Conexiòn de los cables................................................................................................................
................................................................................................................
........................................................129129
129129
129
Conexiòn del cable telefònico ........................................................................... 129
Conexiòn del cable USB .................................................................................... 129
PP
PP
Paso 4. Instalaciòn del mòdem y el softwaraso 4. Instalaciòn del mòdem y el softwar
aso 4. Instalaciòn del mòdem y el softwaraso 4. Instalaciòn del mòdem y el softwar
aso 4. Instalaciòn del mòdem y el softwaree
ee
e........................................................................
........................................................................
.................................... 131131
131131
131
PP
PP
Paso 5. Raso 5. R
aso 5. Raso 5. R
aso 5. Reinicio del equipoeinicio del equipo
einicio del equipoeinicio del equipo
einicio del equipo ..........................................................................................................................
..........................................................................................................................
.............................................................132132
132132
132
PP
PP
Paso 6. Instalaciòn del softwaraso 6. Instalaciòn del softwar
aso 6. Instalaciòn del softwaraso 6. Instalaciòn del softwar
aso 6. Instalaciòn del software del Ie del I
e del Ie del I
e del ISS
SS
SPP
PP
P....................................................................................
....................................................................................
..........................................132132
132132
132
PP
PP
Paso 7. Establecimiento de una conexiòn telefònicaaso 7. Establecimiento de una conexiòn telefònica
aso 7. Establecimiento de una conexiòn telefònicaaso 7. Establecimiento de una conexiòn telefònica
aso 7. Establecimiento de una conexiòn telefònica ................................................
................................................
........................133133
133133
133
PP
PP
Progrrogr
rogrrogr
rograma U.S. Rama U.S. R
ama U.S. Rama U.S. R
ama U.S. Robotics Surobotics Sur
obotics Surobotics Sur
obotics SureConnect ADSLeConnect ADSL
eConnect ADSLeConnect ADSL
eConnect ADSL ..........................................................................
..........................................................................
.....................................134134
134134
134
Soluciòn de problemasSoluciòn de problemas
Soluciòn de problemasSoluciòn de problemas
Soluciòn de problemas ......................................................................................................................................
......................................................................................................................................
...................................................................135135
135135
135
Lista de comprobaciòn para la soluciòn de problemas ...................................... 135
LED de estado ................................................................................................... 136
Configuraciòn manual ....................................................................................... 136
Sugerencias para la soluciòn de problemas ...................................................... 139
Soporte técnicoSoporte técnico
Soporte técnicoSoporte técnico
Soporte técnico ............................................................................................................................................................
............................................................................................................................................................
..............................................................................142142
142142
142
Informaciòn normativaInformaciòn normativa
Informaciòn normativaInformaciòn normativa
Informaciòn normativa ........................................................................................................................................
........................................................................................................................................
....................................................................143143
143143
143
GG
GG
Garar
arar
arantía limitada de U.S. Rantía limitada de U.S. R
antía limitada de U.S. Rantía limitada de U.S. R
antía limitada de U.S. Roboticsobotics
oboticsobotics
obotics ....................................................................................................
....................................................................................................
..................................................146146
146146
146

PP
PP
Portuguêsortuguês
ortuguêsortuguês
ortuguês
PP
PP
Perspectiva gererspectiva ger
erspectiva gererspectiva ger
erspectiva geral da instalação e Ral da instalação e R
al da instalação e Ral da instalação e R
al da instalação e Requisitos do sistemaequisitos do sistema
equisitos do sistemaequisitos do sistema
equisitos do sistema ....................................
....................................
.................. 151151
151151
151
O que precisa de saber antes de começar .......................................................... 151
Requisitos do computador ................................................................................. 151
Requisitos da rede ADSL .................................................................................... 151
Requisitos de alimentação ................................................................................ 152
PP
PP
Passo 1. Ligar os microfiltros (se necessário)asso 1. Ligar os microfiltros (se necessário)
asso 1. Ligar os microfiltros (se necessário)asso 1. Ligar os microfiltros (se necessário)
asso 1. Ligar os microfiltros (se necessário) ......................................................................
......................................................................
...................................153153
153153
153
Ligar microfiltros aos dispositivos telefónicos .................................................. 153
PP
PP
Passo 2. Inserir o CD-Rasso 2. Inserir o CD-R
asso 2. Inserir o CD-Rasso 2. Inserir o CD-R
asso 2. Inserir o CD-ROO
OO
OM de InstalaçãoM de Instalação
M de InstalaçãoM de Instalação
M de Instalação ..................................................................................
..................................................................................
.........................................154154
154154
154
PP
PP
Passo 3. Ligar os cabosasso 3. Ligar os cabos
asso 3. Ligar os cabosasso 3. Ligar os cabos
asso 3. Ligar os cabos ......................................................................................................................................
......................................................................................................................................
...................................................................157157
157157
157
Ligar o cabo do telefone.................................................................................... 157
Ligar o cabo USB ............................................................................................... 157
PP
PP
Passo 4. Instalar o modem e o softwarasso 4. Instalar o modem e o softwar
asso 4. Instalar o modem e o softwarasso 4. Instalar o modem e o softwar
asso 4. Instalar o modem e o softwaree
ee
e......................................................................................
......................................................................................
...........................................159159
159159
159
PP
PP
Passo 5. Rasso 5. R
asso 5. Rasso 5. R
asso 5. Reiniciar o computadoreiniciar o computador
einiciar o computadoreiniciar o computador
einiciar o computador ..........................................................................................................
..........................................................................................................
.....................................................160160
160160
160
PP
PP
Passo 6. Instalar softwarasso 6. Instalar softwar
asso 6. Instalar softwarasso 6. Instalar softwar
asso 6. Instalar software do Ie do I
e do Ie do I
e do ISS
SS
SPP
PP
P........................................................................................................
........................................................................................................
....................................................160160
160160
160
PP
PP
Passo 7. Estabelecer uma ligação de acesso telefónicoasso 7. Estabelecer uma ligação de acesso telefónico
asso 7. Estabelecer uma ligação de acesso telefónicoasso 7. Estabelecer uma ligação de acesso telefónico
asso 7. Estabelecer uma ligação de acesso telefónico ........................................
........................................
.................... 161161
161161
161
Utilitário ADSLUtilitário ADSL
Utilitário ADSLUtilitário ADSL
Utilitário ADSL U.S. RU.S. R
U.S. RU.S. R
U.S. Robotics Surobotics Sur
obotics Surobotics Sur
obotics SureConnecteConnect
eConnecteConnect
eConnect ..............................................................................
..............................................................................
.......................................162162
162162
162
Executar um teste ............................................................................................. 162
RR
RR
Resolução de problemasesolução de problemas
esolução de problemasesolução de problemas
esolução de problemas ..................................................................................................................................
..................................................................................................................................
.................................................................163163
163163
163
Lista de verificação de Resolução de problemas ............................................... 163
LEDs de estado ................................................................................................. 164
Configuração manual ........................................................................................ 164
Sugestões para resolução de problemas .......................................................... 167
Suporte técnicoSuporte técnico
Suporte técnicoSuporte técnico
Suporte técnico ............................................................................................................................................................
............................................................................................................................................................
..............................................................................170170
170170
170
Informações sobrInformações sobr
Informações sobrInformações sobr
Informações sobre re r
e re r
e regulamentaçãoegulamentação
egulamentaçãoegulamentação
egulamentação ..................................................................................................
..................................................................................................
................................................. 171171
171171
171
GG
GG
Garar
arar
arantia limitada da U.S. Rantia limitada da U.S. R
antia limitada da U.S. Rantia limitada da U.S. R
antia limitada da U.S. Robotics Corporobotics Corpor
obotics Corporobotics Corpor
obotics Corporationation
ationation
ation ..............................................................
..............................................................
...............................175175
175175
175

U.S. Robotics Corporation
935 National Parkway
Schaumburg, Illinois
60173-5157
USA
No part of this documentation may be reproduced in any form or by any means or used to make
any derivative work (such as translation, transformation, or adaptation) without written permis-
sion from U.S. Robotics Corporation. U.S. Robotics Corporation reserves the right to revise this
documentation and to make changes in the products and/or content of this document from time
to time without obligation to provide notification of such revision or change. U.S. Robotics Cor-
poration provides this documentation without warranty of any kind, either implied or expressed,
including, but not limited to, implied warranties of merchantability and fitness for a particular
purpose. If there is any software on removable media described in this documentation, it is
furnished under a license agreement included with the product as a separate document, in the
hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or
!LICENSE.TXT. If you are unable to locate a copy, please contact U.S. Robotics and a copy will be
provided to you.
UNITED STATES GOVERNMENT LEGEND If you are a United States government agency, then this
documentation and the software described herein are provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at pri-
vate expense. Software is delivered as “Commercial Computer Software” as defined in DFARS
252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is
provided with only such rights as are provided in U.S. Robotics standard commercial license for
the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-
7015 (Nov 1995) or FAR 52.227-14 (June 1987) whichever is applicable. You agree not to remove
or deface any portion of any legend provided on any licensed program or documentation con-
tained in, or delivered to you in conjunction with, this Quick Installation Guide.
Copyright© 2002 U.S. Robotics Corporation. All rights reserved. U.S. Robotics, the U.S.
Robotics logo, and U.S. Robotics SureConnect are registered trademarks of U.S. Robotics
Corporation. Other product names are for identification purposes only and may be trademarks
of their respective companies. Product specifications subject to change without notice.

22
22
2
Thank you for purchasing the U.S. Robotics SureConnect™ ADSL USB
Modem, Model 9000. The following instructions will walk you through
the installation of the modem and the U.S. Robotics SureConnect ADSL
utility. After the installation is complete, you will have installed the
following items:
• U.S. Robotics SureConnect ADSL USB Modem and drivers
•U.S. Robotics SureConnect ADSL Utility
It is very important that you have your serial number
written down for future reference. If you ever need to
call our Technical Support department, you will need
this number to receive assistance. You can find your 12-
character serial number on a bar code sticker located on
the bottom of the modem and also on the box.
Write your serial number in the space provided below.
Serial Number
You can also locate your serial number within the U.S. Robotics
SureConnect™ ADSL utility once the modem is installed. Our Technical
Support department will also need your model number, which is Model
9000, in order to provide you with the best service possible.
Before you plug the modem into the computer, you
must first install the software contained on the
enclosed CD-ROM.

33
33
3
Installation Overview & SInstallation Overview & S
Installation Overview & SInstallation Overview & S
Installation Overview & System Rystem R
ystem Rystem R
ystem Requirequir
equirequir
equirementsements
ementsements
ements
What You Need to Know Before You Begin
•Who your Internet Service Provider (ISP) is
•Your User name and Password assigned by your ISP
Your ISP may provide the following values if manual configuration is
required:
•VPI/VCI Values
•Encapsulation mode
-RFC 1483 IP over ATM Bridged LLC/SNAP
-RFC 1483 IP over ATM Bridged VCMux
-RFC 1483 IP over ATM Routed LLC/SNAP
-RFC 1483 IP over ATM Routed VC/Mux
-RFC 2364 WAN-PPP over ATM LLC/SNAP
-RFC 2364 WAN-PPP over ATM VCMux
-RFC 2516 PPP over Ethernet LLC/SNAP
-RFC 2516 PPP over Ethernet VCMux
-RFC 2364 PPP over ATM LLC/SNAP
-RFC 2364 PPP over ATM VCMux
•Modulation
-G.dmt
-G.lite
-T1.413
-Auto-Sensing
Computer Requirements
•A computer running Windows 98, 2000, Me, or XP equipped
with a USB port
•32 MB of RAM (64 MB of RAM recommended) and 10 MB of
hard disk space (memory intensive applications may require
more RAM)
• Pentium 200 MHz (minimum)
•A host computer that has an open Universal Serial Bus (USB)
port
ADSL Network Requirements
ADSL service from your local telephone company, local ISP or access to
an ADSL DSLAM (Digital Subscriber Line Access Multiplexer.)

44
44
4
Power Requirements
The U.S. Robotics SureConnect ADSL USB Modem is a bus-powered
device, which means a power adapter is not needed as it derives its
operating power from the USB connection on your computer.
This U.S. Robotics SureConnect ADSL USB package includes the
following items:
tcennoCeruSscitoboR.S.U
MT
LSDA
0009ledoM,medoMBSU
retupmoc-ot-medom,elbacBSUtf3
)AepyTotBepyT(
elbacenohpelet11-JRtf7dradnatS
)ynamreGrofelbac54-JRtf6(
ediuGnoitallatsnIkciuQ
resUhtiwMOR-DCnoitallatsnI
srevirddnaediuG
draCnoitartsigeR
)ylnostnediseR.S.U(
stnenopmoClanoitpO
aebyamerehtsledomemosnI
ro,xobehtnidedulcni)s(retliforcim
.PSIruoyybdeilppusebyamsiht
afieesotPSIruoyhtiwkcehC
erauoyfI.dedeensiretliforcim
eht,retliforcimallatsniotderiuqer
.noitallatsniehtsessucsidnoitcestxen

55
55
5
SS
SS
Step 1. Connect Microfilters (If Necessary)tep 1. Connect Microfilters (If Necessary)
tep 1. Connect Microfilters (If Necessary)tep 1. Connect Microfilters (If Necessary)
tep 1. Connect Microfilters (If Necessary)
If there were no microfilters included in your package and your ISP did
not provide any, skip to Step 2 of these installation instructions.
If microfilters are required, install one on each telephone device
(telephones, answering machines, and fax machines) that shares the
same phone line (phone number) as the ADSL signal.
A microfilter is a small device used to lessen the amount of interfer-
ence between ADSL signals and telephone signals. Microfilters only
need to be used if the ADSL modem and a telephone device are sharing
the same phone line (phone number). If microfilters are not used,
background noise may be experienced on your telephone while data is
being transmitted. Data transmissions may experience interruption by
telephone calls if a microfilter is not used.
Connect Microfilters to Telephone Devices
To install the microfilter, plug the telephone into the microfilter, and
then plug the microfilter into the telephone wall jack. Do not install a
microfilter on the cable that connects your modem to the telephone
wall jack.
Before you plug the modem into the computer, you
must first install the software. Make sure that your
computer is on. You should have your operating
system CD-ROM readily available.

66
66
6
SS
SS
Step 2. Insert the Installation CD-Rtep 2. Insert the Installation CD-R
tep 2. Insert the Installation CD-Rtep 2. Insert the Installation CD-R
tep 2. Insert the Installation CD-ROO
OO
OMM
MM
M
To install your new modem’s software, insert the Installation CD-ROM
into the CD-ROM drive of your computer. If the installation does not
start automatically, go to your desktop and double-click MM
MM
My Computery Computer
y Computery Computer
y Computer,
double-click the drive letter associated with your CD-ROM drive, and
double-click SetupSetup
SetupSetup
Setup.
The U.S. Robotics SureConnect ADSL Modem Installer window will
display; click NextNext
NextNext
Next to continue installing your ADSL USB Modem.
Read the License Agreement and click YY
YY
Yeses
eses
es to accept the terms. If you
do not accept the terms of the agreement, click NoNo
NoNo
No and the installation
will be terminated.

77
77
7
You will then be prompted to select a location to install the files. The
default location is C:\Program Files\U.S. Robotics\SureConnect ADSL
Modem. If you would like to change the default location, click the
BroBro
BroBro
Browsewse
wsewse
wse button to select a new directory. If you accept the default
location, click NextNext
NextNext
Next.
A qualification test will run to verify that your system meets the
minimum requirements for installation. The RR
RR
Resultsesults
esultsesults
esults screen will display
those items in your configuration that passed with a green flag and the
ones that failed with a red flag. If your system passed the qualification,
click NextNext
NextNext
Next.

88
88
8
If you are notified that your system has failed the qualification test,
click the VV
VV
View Riew R
iew Riew R
iew Reporteport
eporteport
eport button to identify which component(s) failed.
Once you have identified which component(s) failed, refer to the
Troubleshooting section of this Quick Installation Guide for further
instructions.
The necessary files will be copied to your system. Select your Internet
Service Provider (ISP) from the list and click NextNext
NextNext
Next.
If your ISP is not listed, select the Not ListedNot Listed
Not ListedNot Listed
Not Listed option and click NextNext
NextNext
Next.
You will then have to manually configure the settings to match your ISP.
Refer to the Troubleshooting section of this Quick Installation Guide to
assist you with the manual configuration.
U.S. Robotics has thoroughly tested this driver in conjunction with the
supported hardware and has verified compatibility with Windows 2000,
XP, and Me.
WW
WW
Windoindo
indoindo
indows 2000, Me, & XPws 2000, Me, & XP
ws 2000, Me, & XPws 2000, Me, & XP
ws 2000, Me, & XP UsersUsers
UsersUsers
Users
WW
WW
Windoindo
indoindo
indows 2000 and Mews 2000 and Me
ws 2000 and Mews 2000 and Me
ws 2000 and Me
A Digital Signature Not Found screen may appear. Click YY
YY
Yeses
eses
es to
continue with the rest of the installation.
WW
WW
Windoindo
indoindo
indows XPws XP
ws XPws XP
ws XP
A software installation warning will display stating that the
software your are installing has not passed Windows logo testing.
Click the Continue AnywayContinue Anyway
Continue AnywayContinue Anyway
Continue Anyway button.

99
99
9
SS
SS
Step 3. Connect the Cablestep 3. Connect the Cables
tep 3. Connect the Cablestep 3. Connect the Cables
tep 3. Connect the Cables
Once the files have been installed on your system, you will be
prompted to plug in the telephone and USB cables.
Connect the Telephone Cable
Connect one end of the included telephone cable to the telephone port
on the back of your modem labeled “ADSL” and connect the other end
into the telephone jack on the wall. Click NextNext
NextNext
Next.
Connect the USB Cable
Insert the rectangular end of the included USB cable into the USB port
of your computer, and the square end of the cable into the USB port of
the U.S. Robotics SureConnect ADSL USB Modem. The port on the
modem is labeled “USB.”

1010
1010
10

1111
1111
11
SS
SS
Step 4. Install the Modem and Softwartep 4. Install the Modem and Softwar
tep 4. Install the Modem and Softwartep 4. Install the Modem and Softwar
tep 4. Install the Modem and Softwaree
ee
e
Once the cables have been secured, Windows will begin installing the
new hardware using the New Hardware Wizard. If the New Hardware
Wizard does not display, refer to the Troubleshooting section of this
Quick Installation Guide.
Windows XP Users
A Found New Hardware Wizard screen for both the Loader and the
Adapter will display. Select the Install SoftwarInstall Softwar
Install SoftwarInstall Softwar
Install Software Automaticallye Automatically
e Automaticallye Automatically
e Automatically option
and click NextNext
NextNext
Next.
U.S. Robotics has thoroughly tested this driver in conjunction with the
supported hardware and has verified compatibility with Windows 2000,
XP, and Me.
Windows 2000 and XP Users
A screen will confirm when each device has been installed. Click FinishFinish
FinishFinish
Finish
to continue to install the software required to operate the modem.
WW
WW
Windoindo
indoindo
indows 2000, Me, & XPws 2000, Me, & XP
ws 2000, Me, & XPws 2000, Me, & XP
ws 2000, Me, & XP UsersUsers
UsersUsers
Users
WW
WW
Windoindo
indoindo
indows 2000 and Mews 2000 and Me
ws 2000 and Mews 2000 and Me
ws 2000 and Me
A Digital Signature Not Found screen may appear. Click YY
YY
Yeses
eses
es to
continue with the rest of the installation.
WW
WW
Windoindo
indoindo
indows XPws XP
ws XPws XP
ws XP
A software installation warning will display stating that the
software your are installing has not passed Windows logo testing.
Click the Continue AnywayContinue Anyway
Continue AnywayContinue Anyway
Continue Anyway button.