Vectron POS MobilePro III User manual

POS MobilePro III
VECTRON SYSTEMS
User manual

3
© 2017 by Vectron Systems AG
Vectron Systems AG
Willy-Brandt-Weg 41
www.vectron-systems.com
Vectron
Leading in POS Technology
Your Vectron dealer
Stamp
Date: 23.02.2017
Subject to error and technical modification
Manufacturer
48155 Muenster, Germany

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Contents
1. Important information.......................................................11
1.1. Target group of this user manual................................................. 11
1.2. Dealer support................................................................................ 11
1.3. Shipment .........................................................................................12
2. Terms, signs and signals ...................................................13
2.1. Safety-related information ...........................................................13
2.1.1. Warnings ........................................................................................13
2.1.2. Warning symbol.............................................................................13
2.1.3. Signal words .................................................................................. 14
2.2. Notes................................................................................................ 14
3. Notes on safety..................................................................15
4. Device description ............................................................. 17
4.1. Intended use ................................................................................... 17
4.2. POS MobilePro III POS system...................................................... 18
4.2.1. Front view ...................................................................................... 18
4.2.2. Brightness sensor.........................................................................23
4.2.3. Tilt sensor......................................................................................23
4.2.4. Rear view ....................................................................................... 24
4.2.5. Battery compartment...................................................................25
4.2.6. Signaller......................................................................................... 26
4.2.7. Wireless LAN (WLAN)................................................................... 28
4.2.8. Bluetooth .......................................................................................28
4.2.9. Transponder module .................................................................... 29
4.3. Charging station............................................................................. 30
4.4. Battery charging station ............................................................... 32
4.5. Power supply Vectron PS80 .........................................................34
4.6. Y-extension .....................................................................................35
4.7. Battery Vectron B60......................................................................36
4.8. Vectron POS software ................................................................... 37
5. Technical data ....................................................................37
5.1. POS MobilePro III POS system...................................................... 37
5.2. Battery B60 .................................................................................... 38

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POS MOBILEPRO III
5.3. Charging station............................................................................. 39
5.4. Battery charging station ............................................................... 39
5.5. Power supply Vectron PS80 .........................................................40
5.6. Vectron POS software ................................................................... 41
5.7. Dimensions......................................................................................42
6. Start-up ..............................................................................46
6.1. Set-up of charging station or battery charging station............46
6.1.1. Selecting the set-up site..............................................................46
6.1.2. Connecting the charging station to the power supply............. 47
6.2. Inserting the battery to the POS MobilePro III and charging...48
6.2.1. Inserting the battery....................................................................48
6.2.2. POS MobilePro III Charging the battery .................................... 51
7. Operation............................................................................52
7.1. Switching on and shutting down POS MobilePro III ..................52
7.1.1. POS MobilePro IIIwitching on 52 ...............................................52
7.1.2. Shutting down POS MobilePro III ............................................... 52
7.1.3. Hardware reset..............................................................................53
7.2. Idle mode.........................................................................................54
7.2.1. Switching the Vectron POS MobilePro III to idle mode............54
7.2.2. Activating the Vectron POS MobilePro III from idle mode ......54
7.3. Sign in to the POS MobilePro III ...................................................55
7.3.1. Sign in via operator button .........................................................55
7.3.2. Sign in via RFID card ....................................................................56
7.4. Data input to the POS MobilePro III ............................................56
7.5. Working with guest checks (GC)...................................................57
7.5.1. Opening a guest check ................................................................. 57
7.5.2. Booking PLUs to a GC...................................................................58
7.5.3. Closing a GC................................................................................... 59
7.5.4. Finalizing a GC...............................................................................59
7.5.5. Separate invoicing of groups or single persons ....................... 61
7.5.6. Splitting single PLUs to another guest check...........................62
7.5.7. Moving all PLUs to another guest check ...................................63
7.5.8. Transfer GC....................................................................................63
7.6. Working with hold buffers.............................................................64
7.7. Working with reports .....................................................................64
7.8. Correction or void last entry ........................................................64
7.9. Offline guest checks ......................................................................65

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7.10. Charging and exchanging the battery .........................................66
7.10.1. Charging the battery....................................................................66
7.10.2. Charging the battery in the charging station ...........................66
7.10.3. Charging the batteries in the battery charging station ..........66
7.10.4. Exchanging the battery in the POS MobilePro III ....................69
7.10.5. Prolonging the battery service life ............................................ 71
7.11. MicroSD card...................................................................................72
7.11.1. Inserting the MicroSD card..........................................................72
7.11.2. Removing the MicroSD card ........................................................73
7.12. WLAN (Wireless Local Area Network) ......................................... 73
7.13. Bluetooth.........................................................................................75
7.14. Print data server ............................................................................ 76
8. Service and maintenance ..................................................77
8.1. Cleaning...........................................................................................77
8.1.1. Cleaning housing and display......................................................77
8.1.2. Cleaning the keyboard .................................................................78
8.1.3. Cleaning the contacts .................................................................. 81
8.2. Contacting the customer service................................................. 81
9. Errors, possible reasons and troubleshooting ................82
9.1. POS MobilePro III ..........................................................................82
9.2. Charging station.............................................................................86
9.3. Battery charging station ...............................................................87
9.4. Power supply failure ......................................................................88
10. Shutdown ............................................................................89
10.1. Shutting down the POS MobilePro III ..........................................89
10.2. Shutting down charging station or battery charging station...90
11. Disposal ..............................................................................91
12. Glossary..............................................................................92
13. Icons....................................................................................94
14. EU Declaration of Conformity ...........................................96

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POS MOBILEPRO III
15. Accessories ........................................................................97
15.1. Battery B60 .................................................................................... 97
15.2. Charging station.............................................................................98
15.3. Battery charging station ...............................................................99
15.4. Connecting plate ............................................................................99
15.5. Lancom WLAN Access Points ....................................................100
15.6. Network print licence for WLAN.................................................101
15.7. Printer Bixolon SPP-R200II ........................................................101
15.8. Epson printer TM-P20 WLAN ......................................................102
15.9. Leather holster.............................................................................103
15.10. Belt .................................................................................................104
15.11. Safety strap ..................................................................................104
16. Other Vectron products ..................................................105
16.1. Stationary Vectron POS systems ...............................................105
16.1.1. Vectron POS Touch 15, POS Touch 15 PCT,
POS Touch 15 II PCT...................................................................106
16.1.2. Vectron POS Touch 12, POS Touch 12 PCT,
POS Touch 12 II PCT...................................................................107
16.1.3. Vectron POS Vario II...................................................................108
16.1.4. Vectron POS Mini II.....................................................................109
16.2. Software ........................................................................................ 110
16.2.1. Vectron Mobile App ....................................................................110
16.2.2. Vectron Commander...................................................................111
16.2.3. Vectron Journal Tool..................................................................112
16.2.4. Vectron POS PC ..........................................................................112
16.3. bonVito ..........................................................................................112

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1. Important information
This user manual is part of the Vectron POS MobilePro III.
Please read the whole document and in particular the chapter „Notes
on safety“ before working with the product. Keep the document
so that it is available for all users at any time. Always enclose the
required documents when forwarding the product to others.
1.1. Target group of this user manual
End users of the POS MobilePro III.
1.2. Dealer support
Your Vectron specialist retailer has programmed the
POS MobilePro III for you and is your contact partner for
questions concerning the programming. If necessary, he will
be happy to support you during initial start-up and will train
you in using your POS system.

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POS MOBILEPRO III
1.3. Shipment
Vectron MobilePro III POS system
Standard shipment Vectron MobilePro III POS system
One battery Vectron B60
Vectron POS software with licence as
per order
Notes on safety and installation
Dispatch box
Optional accesso-
ries
11050012 - Leather holster MobilePro
11050013 - Belt MobilePro
11050017 - Safety strap Vectron Mo-
bilePro
10260002 - MobilePro III battery charg-
ing station (without power supply)
10260003 - MobilePro III charging sta-
tion (without power supply)
10260004 - MobilePro III charging sta-
tion set (without power supply)
20090104 - Battery B60
30010032 - WLAN Access Point Profes-
sional

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2. Terms, signs and signals
2.1. Safety-related information
These instructions contain introductory safety information
and specific warnings for your POS system POS MobilePro III.
2.1.1. Warnings
ASIGNAL WORD
aType and source of danger. Consequence of
non-compliance
XAverting of a danger
2.1.2. Warning symbol
Warning symbol Meaning
AAWarning symbols for instructions warning
of injuries.
aGeneral warning symbol.
qWarning symbol for hazards due to
crushing.
sWarning symbol for hazards due to
electric shock.

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POS MOBILEPRO III
2.1.3. Signal words
ADANGER
The signal word „DANGER“ indicates a danger with high risk,
which will result in death or severe injury if it is not avoided.
AWARNING
The signal word „WARNING“ indicates a danger with medium
risk, which could result in death or severe injury if it is not
avoided.
ACAUTION
The signal word „CAUTION“ indicates a danger with low risk,
which could result in minor injuries if it is not avoided.
NOTICE
The signal word „NOTICE“ indicates a danger which could
result in material damage if it is not avoided.
2.2. Notes
iThis sign refers to information that
can be helpful when operating your
POS MobilePro III.

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3. Notes on safety
ADANGER
Deadly shock caused by damaged POS system components.
XDisconnect the mains cable from the power grid in case
of damage. Contact your Vectron specialist retailer if POS
system components are damaged.
ACAUTION
Risk of stumbling and damaging the POS system components by
device cables lying unprotected in the room.
XRoute the device cables so that they do not pose a potential
hazard!
NOTICE
Damage of POS system components caused by excessively high
voltages or currents.
XUse an earthed socket to which alternating current between
110 and 240 volts is connected. Use power sources which
are protected with a residual-current circuit breaker.
Damage of charging station or battery charging station caused
by unsuitable batteries.
XPlease use exclusively Vectron-approved batteries for the
POS MobilePro III.
Damage of touch screen through unsuitable objects.
XPlease touch the screen exclusively with fingers or the
provided stylus.

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POS MOBILEPRO III
NOTICE
Burn-in effect through static image content.
Shadow images can remain visible on the display due to static
image content.
XPlease configure the screen saver.
XYour Vectron dealer will support you should you have
questions on programming or will program the POS system
according to your requirements.
Malfunctions caused by faulty programming.
XOnly change the programming when your are absolutely sure
of the effects this will have.
XProtect the programming and program functions by means
of passwords.
XYour Vectron specialist retailer will support you should you
have questions on programming or will program the POS
system according to your requirements.
Aggressive cleansers can damage the housing surface.
XDo not use any scouring or dissolving agents for cleaning.
XIf necessary clean the housing surface with a smooth,
lintfree cloth. In case of strong contamination you can
dampen the cloth with water or with a mild, residue-free
cleanser.
Damage to POS system components when transporting in
unsuitable packing.
XOnly transport the POS system and the power supply unit in
the original packing.

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4. Device description
4.1. Intended use
The POS MobilePro III is a mobile POS system for order taking
and payment.
The POS MobilePro III may be used under ambient conditions
as defined in chapter 5.1 “POS MobilePro III POS system” on
page 37.
Operate the charging station and the battery charging station
exclusively indoors and under ambient conditions as defined
in in chapter 5.3 “Charging station” on page 39 and iin
chapter 5.4 “Battery charging station” on page 39.
Operation of the POS MobilePro III is exclusively allowed with
Vectron original accessories or Vectron-approved accessories.
The Vectron Systems AG does not accept liability for damages
or injuries resulting from improper use.
Please observe the regulations of the professional
organizations.
The operating company of the POS MobilePro III is responsi-
ble for saving and backup of data that was created with the
POS MobilePro III.
The operating company of the POS MobilePro III is responsible
for processing the data in accordance with the legal demands.

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POS MOBILEPRO III
4.2. POS MobilePro III POS system
The housing of the POS MobilePro III is shock- and waterproof.
4.2.1. Front view
1
3
2
4
Fig. 1: POS MobilePro III Front view
Pos. Designation Description
1Status LEDs
(on upper edge of
the POS system)
Show the operating status.
2Brightness sensor Measures the ambient light for
regulation of screen- and keyboard
brightness.

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Pos. Designation Description
3Display with touch
screen
Screen with touch-sensitive
surface for data input.
4Keyboard Data input
4.2.1.1. Touch screen (example configuration)
The colour display shows 256 colours with a resolution of
480 x 640 pixels.
NOTICE
aDamage of touch screen caused by
unsuitable objects.
XTouch the screen exclusively with the
provided stylus or with your fingers.
1
2
5
3
4
6
7
8
9
10
11
12
13
Fig. 2: Registration interface

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POS MOBILEPRO III
Pos. Designation Description
1Status display In the status display you can
show the logged-in operator, the
WLAN signal strength, the battery
charging status, date and time. The
battery charging status can display
the following:
green > 30 percent charged
yellow < 30 percent charged
red < 15 percent charged
red frame Charging error.
Please mind the error
message.
An arrow in the display of the
battery charging status indicates
that the battery is being charged.
2Main groups Food or drinks.
3Department
selection
Subgroups of the respectively se-
lected main group.
4Favourites Selected products can be added to
the list of favourites.
5Receipt-, invoice-
and GC display
The receipt-, invoice- and GC
display shows e.g. PLU bookings,
a customer's invoice and the
bookings of an open guest check.
6Info field This field shows e.g. information on
the media or a GC number.
7Media Click on this button to open the
selection of various media. You also
select here whether a receipt is
printed or not.
8GC To open a GC please select the
respective number and press the
GC button.
9Input field Display of data entered via
keyboard.
10 PLU Booking by entering the PLU no.
11 GC function Various, GC-related functions.
12 Functions General operator functions.