VeriFone omni 5 series User manual

VeriFone Part Number 23216, Revision A.1
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Omni 5xxx
Installation Guide

All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written
permission of VeriFone, Inc.
The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the
accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program
before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”
VeriFone, Inc.
2455 Augustine Drive
Santa Clara CA 95054-3002
www.verifone.com
VeriFone Part Number 23216, Revision A.1
Omni 5xxx Installation Guide
© 2004 VeriFone, Inc.
VeriFone, the VeriFone logo, Omni, VeriCentre, Verix, and ZonTalk are registered trademarks of VeriFone. Other brand names or
trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective holders.
Comments? Please e-mail all comments in this document to [e-mail]
WARNING
Do not dispose of the Li-ion smart battery in a fire. Li-ion batteries must be recycled or
disposed of properly. Do not dispose of Li-ion batteries in municipal waste sites.

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OMNI 5XXX INSTALLATION GUIDE 3
CONTENTS
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Conventions and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CHAPTER 1
Terminal Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Exceptional
Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Countertop Performance in a “Hand-Over” Design. . . . . . . . . . . . . . . . . . . . 10
True Multi-Application Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
CHAPTER 2
Terminal Setup Select Terminal Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Unpack the Shipping Carton. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Examine Terminal Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connection Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Establish Telephone Line Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Install Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Install/Replace MSAM Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connect Optional Device(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connect PIN Pad or Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connect Check Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
External Printers Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connect Terminal Power Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Smart Card Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Magnetic Card Reader Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
CHAPTER 3
Specifications Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
DC Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
External Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
CHAPTER 4
Maintenance Clean the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

CONTENTS
4OMNI 5XXX INSTALLATION GUIDE
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CHAPTER 5
VeriFone Service
and Support Return a Terminal for Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Thermal Printer Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
VeriFone Cleaning Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Telephone Line Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Swivel Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
CHAPTER 6
Troubleshooting
Guidelines Blank Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Terminal Does Not Dial Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Printer Paper Jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Peripheral Device Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Transactions Fail To Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

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OMNI 5XXX INSTALLATION GUIDE 5
PREFACE
This guide is your primary source of information for setting up and installing the
Omni 5xxx series of terminals.
Audience This guide is useful for anyone installing and configuring a Omni 5xxx terminal.
Basic descriptions of the terminal features are also provided.
Organization This guide is organized as follows:
Chapter 1, Terminal Overview. Provides an overview of the Omni 5xxx series of
terminals.
Chapter 2, Terminal Setup. Explains how to set up and install the Omni 5xxx
terminal. It tells you how to select a location, establish power and telephone line
connections, and how to configure optional peripheral devices.
Chapter 3, Specifications. Discusses power requirements and dimensions of the
Omni 5xxx terminal.
Chapter 4, Maintenance. Explains how to maintain your Omni 5xxx terminal.
Chapter 5, VeriFone Service and Support. Provides information on contacting
your local VeriFone representative or service provider, and information on how to
order accessories or documentation from VeriFone.
Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines,
should you encounter a problem in terminal installation and configuration.
Related
Documentation To learn more about the Omni 5xxx terminal, refer to the following set of
documents:
•Omni 5xxx Quick Installation Guide, VeriFone Part Number (VPN) - 23219
•Omni 5xxx Certifications and Regulations, VPN - 23218
•Omni 5xxx Reference Manual, VPN - 23217
•Verix V Operating System Programmer’s Manual, VPN - 23230
•Verix V Tools Programmer’s Manual, VPN - 23231

PREFACE
Conventions and Acronyms
6OMNI 5XXX INSTALLATION GUIDE
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Conventions
and Acronyms This section describes conventions and acronyms used in this guide.
Document
Conventions Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Acronym
Definitions Various acronyms are used in place of the full definition. Table 2 presents
acronyms and their definitions.
Table 1 Document Conventions
Convention Meaning Example
Blue Text in blue indicates terms that are cross
referenced. See Conventions and Acronyms.
Italics Italic typeface indicates book titles or
emphasis. You must install a roll of thermal-sensitive paper in the printer.
Courier The courier type face is used while specifying
onscreen text, such as text that you would
enter at a command prompt, or to provide an
URL.
http://www.verifone.com
The pencil icon is used to highlight important
information. RS-232-type devices do not work with the PIN pad port.
The caution symbol indicates possible
hardware or software failure, or loss of data. The terminal is not waterproof or dustproof, and is intended for indoor use
only.
The lighting symbol is used as a warning
when bodily injury might occur. Due to risk of shock do not use the terminal near water.
NOTE
CAUTION
WARNING
Table 2 Acronym Definitions
Acronym Definitions
AC Alternating Current
ATM Automated Teller Machine
CR Check Reader
EMV Europay MasterCard and VISA
ITP Internal Thermal Printer
LCD Liquid Crystal Display
LED Light Emitting Diode
MRA Merchandise Return Authorization
MSAM Micromodule-Size Security Access Module
PED PIN-Entry Devices

PREFACE
Conventions and Acronyms
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OMNI 5XXX INSTALLATION GUIDE 7
PIN Personal Identification Number
RJ45 Registered Jack 45
RS-232 Recommended Standard 232
SAM Security Access Module
VPN VeriFone Part Number
Table 2 Acronym Definitions (continued)
Acronym Definitions

PREFACE
Conventions and Acronyms
8OMNI 5XXX INSTALLATION GUIDE
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OMNI 5XXX INSTALLATION GUIDE 9
CHAPTER 1
Terminal Overview
This chapter provides a brief description of the Omni 5xxxseriesof terminals.This
series includes the Omni 5100 and Omni 5150 terminals.
The Omni 5xxx terminal series represents the shape of things to come in
e-payment. The bold ergonomic design is sleek and stylish, offering countertop
power and 32-bit performance in an integrated terminal that can be handed to the
consumer for input. In addition, the Omni 5xxx series serves as the entry point to
VeriFone’s acclaimed multi-application platform–with the capability to securely
support payment and value-added applications on a single terminal.
NOTE
VeriFone ships variants of the Omni 5xxx terminal for different markets. Your
terminal may have a different configuration. The following devices may or may not
be present: a smart card reader, or zero or three MSAM cardholders.
Features At a Glance
•Delivers power and usability in a
convenient “hand-over” design.
•Securely supports and runs payment
and value-added applications.
•Multi-application operating
environment.
•Offers unsurpassedperformance on
EMV smart card transactions.
•32-bit processing and multi-tasking
capabilities.
•Security architecture meets
specifications for PED and
sophisticated file authentication.

TERMINAL OVERVIEW
Features and Benefits
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Features and
Benefits Omni 5xxx terminals provide the right combination of features and functions. This
includes a triple-track magnetic-stripe card reader, smart card reader, integrated
PIN pad, and a quiet, fast, ITP.
Exceptional
Ease of Use •Bold design is sleek, stylish, and lightweight for conveniently handing the
terminal to the consumer for PIN entry or other input.
•Intuitive ATM-style interface, large 8 line x 21 character backlit display with
split screen capabilities, large keys, and extra-size menu prompts simplify
training and reduce calls to the help desk.
•Integrated high-speed thermal printer simplifies paper loading and virtually
eliminates paper jams.
•Triple-track, high-coercivity card reader handles most magnetic stripe cards.
Countertop
Performance in a
“Hand-Over”
Design
•32-bit processing and multi-tasking capabilities make short work of payment,
payment-related, and value-added applications.
•Exceptional graphics-handling capabilities of display and printer quickly render
logos, graphical fonts, and character-based languages.
•VeriCentre Appliance Management Suite employs advanced file compression
to streamline simultaneous downloads of application software to hundreds of
terminals.
•Integrated PIN pad offers added convenience to handle PIN-based
applications.
•Ensures uncompromising reliability from VeriFone, the worldwide leader in
e-payment.
True Multi-
Application
Capability
•3 MB or 4 MB of memory and the dynamic memory allocation of the Verix V
OS, support two or three typical-sized applications on a single terminal.
•Primary smart card reader and the MSAMs safeguard sensitive financial data
and support multiple smart card schemes.
•Omni 5xxx series of terminals and SoftPay EMV software have received EMV
Level 1 and Level 2 Type approval for smart card solutions. The Verix EMV
Library provides efficient development of other EMV-compliant applications.
•VeriShield security architecture meets published specifications for PED and
provides sophisticated file authentication, to prevent execution of
unauthorized software on Omni 5xxx terminals.

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OMNI 5XXX INSTALLATION GUIDE 11
CHAPTER 2
Terminal Setup
This chapter describes the terminal setup procedure. You will learn how to:
•Select a Location and Protect the Terminal From Adverse Environmental
Factors.
•Unpack the Shipping Carton.
•Examine Terminal Features.
•Establish Telephone Line Connections.
•Install Paper Roll in the Printer.
•Connect Optional Device(s).
•Connect Terminal Power Pack.
•Conduct Smart Card or Credit/Debit Transactions. See Smart Card
Transaction and Magnetic Card Reader Use.
Select Terminal
Location Use the following guidelines while selecting a location for your Omni 5xxx
terminal.
Ease of Use • Select a location convenient for both merchant and cardholder.
•Select a flat support surface, such as a countertop or table.
•Select a location near apower outlet and a telephone/modem line connection.
For safety, do not string the power cord in a walkway or place across a
walkway on the floor.
Environmental
Factors •Do not use the terminal where there is high heat, dust, humidity, moisture, or
caustic chemicals or oils.
•Keep the terminal away from direct sunlight and anything that radiates heat,
such as a stove or motor.
•Do not use the terminal outdoors.
Electrical
Considerations •Avoid using this product during electrical storms.
•Avoid locations near electrical appliances or other devices that cause
excessive voltage fluctuations or emit electrical noise (for example, air
CAUTION
The terminal is not waterproof or dustproof, and is intended for indoor use only.
Any damage to the unit from exposure to rain or dust may void any warranty.

TERMINAL SETUP
Unpack the Shipping Carton
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conditioners, electric motors, neon signs, high-frequency or magnetic security
devices, or computer equipment).
•Do not use the terminal near water or in moist conditions.
Unpack the
Shipping
Carton
Open the shipping carton and carefully inspect its contents for possible tampering
or shipping damage. The Omni 5xxx is a secure product and any tampering may
cause the terminal to cease to function properly.
Figure 1 Omni 5xxx Product Components
1Remove and inspect the following items (see Figure 1):
•Omni 5xxx terminal
•Power pack
•Telephone line cord
•Power cord
•Battery pack
•Paper roll
2Remove all plastic wrapping from the terminal and other components.
3Remove the clear protective film from the LCD screen.
WARNING
Due to risk of shock or terminal damage, do not use the terminal near water, in a
wet basement, bathtub, wash bowl, kitchen sink, laundry tub, or near a swimming
pool.
OMNI 5XXX
TELEPHONE LINE
CORD
POWER PACK
TERMINAL UNIVERSAL
POWER CORD
PAPER ROLL
CAUTION
Do not use a terminal that has been damaged or tampered with.
The Omni 5xxx terminal comes equipped with tamper-evident labels. If a label or
component appears damaged, please notify the shipping company and your
VeriFone representative or service provider immediately.

TERMINAL SETUP
Examine Terminal Features
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OMNI 5XXX INSTALLATION GUIDE 13
4Save the shipping carton and packing material for future repacking or moving
the terminal.
Examine
Terminal
Features
Before you continue the installation process notice the features of the Omni 5xxx
terminal (see Figure 2).
Figure 2 Omni 5xxx Terminal Features (Front Panel)
Front Panel The front panel includes the following features:
•A terminal display, backlit LCD screen.
•Five types of keys:
•A 12-key, telephone-style keypad.
•Four ATM-style function keys, labeled F1 to F4, to the right of the LCD
screen.
•Four unlabeled, programmable function keys above the keypad.
•Three color-coded function keys below the
keypad (icons at right, left-to-right: CANCEL,
BACKSPACE/CLEAR, ENTER).
•An ALPHA key centered at the top of the keypad.
•A magnetic card reader, built into the right side. The icon at right
shows the proper swipe direction, with the stripe down and facing
inward, toward the keypad.
•A green indicator LED indicates power is ON.
INTERNAL THERMAL
PRINTER PRINTER COVER RELEASE
ATM-STYLE FUNCTION KEYS
TERMINAL DISPLAY
MAGNETIC CARD READER
PROGRAMMABLE FUNCTION
ALPHA KEY
TELEPHONE-STYLE
ENTER KEY
SMART CARD READER
CONNECTION PORTS
(BOTTOM)
SAM COMPARTMENT
(BOTTOM)
KEYS
KEYPAD
CANCEL KEY BACKSPACE/CLEAR KEY
GREEN INDICATOR LED
SERRATED METAL
STRIP

TERMINAL SETUP
Examine Terminal Features
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•An internal thermal printer.
•The smart battery pack installed in back of unit.
•A smart card reader, built into the front of the terminal. The icon
shown at right indicates proper card position and insertion
direction.
•A SAM (security access module) compartment, built into the bottom of the
terminal. The Omni 5xxx terminal contains MSAM cardholders to support
multiple stored-value card programs or other merchant card requirements.
Connection Ports Turn the terminal upside down to view the connection ports. Notice that the ports
are recessed. Different ports are provided to connect the Omni 5xxx to a
communications line, optional peripheral devices, and the power supply (see
Figure 3).
Figure 3 Connection Ports (Bottom View)
•The communications port can be identified by an telephone shaped
icon, shown at right. Use this port to connect the Omni 5xxx to a
phone line.
•Two RJ45-type modular jacks (serial ports) are available for attaching optional
peripheral devices.
NOTE
VeriFone ships variants of the Omni 5xxx terminal for different markets. Your
terminal may have a different configuration. The following devices may or may not
be present: a smart card reader, or zero or three MSAM cardholders. However, the
basic processes described in this guide remain the same, regardless of terminal
configuration.

TERMINAL SETUP
Establish Telephone Line Connections
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OMNI 5XXX INSTALLATION GUIDE 15
•The RS-232 port, icon shown at right, connects a VeriFone
CR 600 check reader, 1000icheck reader, or other peripheral
device.
•The PIN pad port, icon shown at right, connects a external PIN
pad or smart card reader.
•The power connection port uses a round barrel connector. It is
identified by the electrical power icon shown at right. Use this port to
connect the Omni 5xxx to the power pack to recharge the battery
through the unit.
Establish
Telephone Line
Connections
Connect the telephone cord to the communication port on the terminal, then route
it directly to a telephone wall jack (see Figure 4). This is a direct connection, and
the line is dedicated to the terminal.
Figure 4 Direct Telephone Connection
WARNING
Do not connect the terminal to the power supply until all the peripherals are
attached.
WARNING
To reduce the risk of fire, use only No. 26AWG or larger telecommunication line
cord.

TERMINAL SETUP
Install Paper Roll
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Install Paper
Roll A fast, quiet thermal printer is built in to the Omni 5xxx terminal.
Before you can process transactions that require a receipt or record, you must
install a roll of thermal-sensitive paper in the printer.
The ITP uses a roll of single-ply, thermal-sensitive paper 57 millimeters (2.24
inches) wide and 25 meters (82 feet) long. A pink out-of-paper indicator line
appears on the edge of the paper approximately 18 inches before the end of the
roll. After this line appears, there is enough paper remaining on the roll to
conclude at least one transaction.
To Install a Paper
Roll 1Press down on the button located on the side of the terminal to unlatch the
paper roll cover, then lift the cover up and back (see Figure 5).
Figure 5 Opening the Printer Cover
2Remove any partial roll of paper in the printer tray by lifting up (see Figure 6).
CAUTION
Poor-quality paper can jam printer and create excessive paper dust. To order
high-quality VeriFone paper, refer to Accessories and Documentation.
Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact,
friction, temperature, humidity, and oils affect the color and storage characteristics
of the paper.
Never load a roll of paper with folds, wrinkles, tears, or holes at the edges or in the
print area.

TERMINAL SETUP
Install Paper Roll
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OMNI 5XXX INSTALLATION GUIDE 17
3Loosen the glued leading edge of the paper or remove the protective strip
from the new roll of paper, unwind the paper roll past any glue residue.
Figure 6 Removing Partial Paper Roll
4Hold the roll so the paper feeds from the bottom of the roll (see Figure 7).
5Drop the paper roll into the printer tray.
Figure 7 Loading Paper Roll
6Pull paper up past glue residue from printer tray.
7Close the paper roll cover by gently pressing directly on the cover until it clicks
shut, allowing a small amount of paper past the glue residue to extend outside
the printer door. (see Figure 8).
CAUTION
To prevent the paper roll cover from damaging the print roller, always gently press
down on the printer dust cover to close it.

TERMINAL SETUP
Install/Replace MSAM Cards
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Figure 8 Closing Paper Roll Cover
8Tear the paper off against the serrated metal strip in the printer.
For paper ordering information, refer to Accessories and Documentation.
Install/Replace
MSAM Cards When you first receive your Omni 5xxx terminal, you may need to install one or
more MSAM cards or you may need to replace old cards.
To change or install
MSAMs 1Remove the power cord and/or battery (see Smart Battery) from the bottom of
the terminal.
2Place the terminal upside down on a soft, clean surface to protect the lens
from scratches.
3Remove the MSAM compartment door screw and rotate the door up and back
to access the MSAM cardholders (see Figure 9).
Figure 9 Opening MSAM Compartment Door
CAUTION
Observe standard precautions for handling electrostatically sensitive devices.
Electrostatic discharges can damage this equipment. VeriFone recommends using
a grounded anti-static wrist strap.
MSAM COMPARTMENT
DOOR
MSAM COMPARTMENT
DOOR SCREW

TERMINAL SETUP
Connect Optional Device(s)
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OMNI 5XXX INSTALLATION GUIDE 19
4Remove any previously installed MSAM card by sliding the card from the
MSAM cardholder.
5Install an MSAM card by aligning the card and carefully sliding it within the
guides on the cover until it is fully inserted (see Figure 10).
Figure 10 Installing An MSAM Card
6Replace the MSAM compartment door and reinstall the screw (see Figure 11).
Figure 11 Closing MSAM Compartment Door
Connect
Optional
Device(s)
The Omni 5xxx supports some peripheral devices designed for use withelectronic
point-of-sale terminals.
NOTE
Before inserting the MSAM card, position it as shown in Figure 10, with the card’s
gold contacts facing the smart car reader end of the terminal. The cardholder
connector base has a set of contacts and a notch on one corner to ensure the
MSAM card is positioned correctly. The MSAM card has a notch on one corner to
ensure that it fits into the connector base in only one way. The MSAM
compartment door will not close properly if the MSAM card(s) are installed
incorrectly.

TERMINAL SETUP
Connect Optional Device(s)
20 OMNI 5XXX INSTALLATION GUIDE
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Use the two ports on the back panel to connect up to two optional devices.
The following sections discuss the most common optional devices supported by
this terminal.
Other optional devices may be supported. For more information, please contact
your VeriFone distributor.
Connect PIN Pad
or Smart Card
Reader
Use the following procedure to connect a PIN pad or smart card reader.
1Insert the RJ45-type connector on the end of the PIN pad or smart card reader
into the port on back of the peripheral device.
To install a PINpad 101, PINpad 201, or PINpad 1000, position and insert the
grommet to secure the cable connection.
If a cable is not already connected to the smart card reader or PIN pad, insert
the small modular plug on one end of the interface cable into the optional
device’s modular jack.
2Insert the larger RJ45-type connector on the other end of the PIN pad cable
into the PIN pad serial port on the bottom of the terminal.
CAUTION
Before connecting any peripheral device, remove the power cord from the bottom
of the terminal and ensure that the green indicator LED is not lit. Reconnect the
power cord only after you are finished connecting the peripheral device(s). For
complete information about peripheral installation and use, refer to the user
documentation supplied with those devices.
Table 3 Optional Devices Supported
Optional Device Connection Port
CR 600 or CR1000i(check readers) RS232
Console PIN pad
PIN pad PIN pad
RS-232 Electronic Cash Register RS232
Smart Card Reader PIN pad
NOTE
RS-232-type devices do not work on the PIN pad port; PIN pad-type devices do
not work on the RS-232 port. If an optional peripheral device does not function
correctly, check the port connection.