VeriFone PinPad VX520 User manual

© 2015 Vantiv, LLC. All rights reserved.
VeriFone PinPad
Update Download
Instructions - IP
CONFIDENTIAL

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
2
ATTENTION! Before You Get Started
1. Make sure that you have ample time to perform this download. You will
not
be able to process transactions on the terminal once the download
process begins.
2. Settle any open transactions before performing the download.
Helpful Hints:
• Most of the buttons to be pressed will be circled in red.
• Your screen should look very similar to the pictures
included on the instructions.

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
Enter EMA
• This download replaces the application
on the pin pad.
• It can take 15-60 minutes depending on
connection speed.
Step 1
• Press the *key
3
***Please ensure your batch is
settled before you attempt any
downloads.***

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
Select EMA
Step 2
• Press the F4 key for EMA
4

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
5
Download Settings
Step 3
• Press the first purple button on the
left to page down

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
6
Download Settings
Step 4
• Press F2 for Settings

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7
Password
Step 5
• Key in the password
• 1 [Alpha] [Alpha] 6 6 8 3 1
• Press the green Enter key

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
8
Download Settings
Step 6
• Press the F2 key for Common

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
9
Download settings
Step 7
• Press the F1 key for Prev
Helpful Hint: You can press the yellow
[Back] key to erase

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
10
Download Settings
Step 8
• Press the F3 key to Edit

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11
Download Settings
Step 9
• Press the F2 key for Next

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12
Download Settings
Step 10
• Press the F3 key for Slct

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13
Download Settings
Step 11
• Press F4 for Exit

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
14
Download Settings
Step 12
• Press F2 for OK

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
15
Download Settings
Step 13
• Press the red Cancel key

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
16
Download Settings
Step 14
• Press F4 for Update PINPad

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
17
Download
Step 15
• Press the Green Enter key to
confirm value. If blank call our
help desk @1-877-744-5300.

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
18
Download
Step 16
• Press the Green [Enter] key to
confirm value. If blank please call
our help desk @1-877-744-5300.

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
19
Download
Step 17
• The terminal will attempt to
connect using the default connection
method for download

© 2015 Vantiv, LLC. All rights reserved.© 2015 Vantiv, LLC. All rights reserved.
20
Download
Step 18
• Once connected EMA will sign in
to the download server