VeriFone V240m User manual

Verifone V240M
Quick Start Guide

2
3
1
Changing your paper roll
Your terminal comes pre-loaded with a paper roll. To change the paper roll,
open the paper roll compartment (1) by pulling up on the latch.
Load the paper roll with the edge of the paper feeding from the top of the
roll (2). Pull a length of paper over the serrated cutting edge.
Close the paper roll compartment (3).
Order more paper rolls online at eftpos.co.nz/240m-paper
Get connected
Call our 24/7 technical helpdesk on 0800
EFTPOS (0800 338 767, option 2) to set up
Wi-Fi and/or activate your SIM card.
Charging your V240M
Connect power supply to the terminal
before plugging
into the wall
and turning on.

Enter amount
Enter the
purchase
amount from
the main
screen using
the keypad.
Press ENTER.
Present
card
Customer
presents
card to the
terminal.
Process a purchase
Select
account
Customer
selects
account.
Enter PIN
number
Customer
enters their
PIN number
and presses
ENTER.
Transaction
complete
Terminal will
print receipt(s)
and display
result.
Please wait
Terminal
processes the
transaction.
1 2 3
4 5 6

Select refund
Press #, then
scroll down
and select
REFUND
from the
menu.
Merchant
security
Swipe
Merchant
Card, type in
PIN number
then press
ENTER.
How to Process a Refund
Refund
amount
Type in refund
amount and
press ENTER.
Present card
Customer
presents
card to the
terminal.
Transaction
complete
Terminal will
process the
transaction,
print receipt(s)
and display
result.
Select
account
Customer
selects their
account and
enters PIN.
1 2 3
4 5 6

Quick Reference Guide - Summary of Transactions
PURCHASE
• Enter amount on
main screen
• Present card
• Select account
• Enter PIN
• Screen will show
transaction outcome
REFUND
• Press # to enter menu
• Select Refund
• Swipe Merchant Refund
Card
• Enter Refund PIN
• Enter amount
• Present card
• Enter PIN
• Screen will show
transaction outcome
CASHOUT
• Press # to enter menu
• Select Cash Out
• Enter amount
• Present card
• Select account
• Enter PIN
• Screen will show
transaction outcome
PURCHASE + CASHOUT
• Press # to enter menu
• Select Purchase/Cash
• Enter Purchase amount
• Enter Cash amount
• Swipe or insert card
• Select account
• Enter PIN
• Screen will show
transaction outcome

Quick Reference Guide - Settlement
SETTLEMENT INQUIRY
This is used to print a historic end-of-
day inquiry
• Press # to enter menu
• Select Settlement
• Select Inquiry
• Either select Date or press Other
Date for manual entry
* Date format is DDMMYYYY
• Terminal will print settlement receipt
SUB TOTALS
This is used to record all transactions for
a shift, or a period of time but is not an
accurate way to manage settlement funds.
Totals do not reset unless manually cleared
• Press # to enter menu
• Select Settlement
• Select Transaction Sub-Totals
• Terminal will print Sub Totals receipt
• Terminal display Sub Totals on screen
• Terminal will ask to reset Sub Totals
SETTLEMENT CUTOVER
• Press # to enter menu
• Select Settlement
• Select Cutover
• Terminal will print
Settlement Receipt

Quick Reference Guide - Other
MERCHANT RECEIPT ENABLING / DISABLING
• Press # to enter menu
• Select Utility
• Select Print Utility
• Select Receipt Options
• Select from
• No Receipt
• One Receipt
• Two Receipts
• If selecting Two Receipts also decide on
• Prompt for Merchant Receipt
• Timeout between receipts
REPRINT RECEIPT
• Press # to enter menu
• Select Reprint Receipt
• Select Reprint Last Receipt OR Reprint Any
Receipt
• If Any is selected, search based on:
• Invoice No.
• Card (last 4)
• Tran No.
• Amount
• Scroll through list and select receipt to print

If you have any questions we are here to help.
Call us on 0800 EFTPOS, or visit support.eftpos.co.nz
EFTPOS New Zealand Limited is a Verifone Company
0800 EFTPOS 0800 338 767 www.eftpos.co.nz