VeriFone K250 Extended User manual

TABLE OF CONTENTS
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc |
Page 1
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
K250 OWNER’S MANUAL
Extended & Slim
Self-Order Kiosk

TABLE OF CONTENTS
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 2
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
Cautions
Hard Requirements ................................................................................................................................... 3
Notes, Cautions & Warnings ...................................................................................................................... 4
Tools Required
Tools Needed ........................................................................................................................................... 5
Model Overview
Model Specifications.................................................................................................................................. 6
Label ..................................................................................................................................................... 10
Kiosk Operation
Opening Kiosk ........................................................................................................................................ 11
Turning on PC ........................................................................................................................................ 13
Turning on Display.................................................................................................................................. 14
Kiosk Installation
Tabletop Mounting ................................................................................................................................. 15
Floor Mounting (optional) ........................................................................................................................ 16
Swivel Feature ....................................................................................................................................... 17
Electrical + Data Wiring Installation
Power & Data Lines from Wall ................................................................................................................ 18
Maintenance
Replacing Printer Paper .......................................................................................................................... 19

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 3
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
THE FOLLOWING HARD REQUIREMENTS MUST BE
ADHERED TO FOR ALL TYPES OF INSTALLATIONS
STABILITY:
The unit must be securely bolted to the table / floor as in accordance with the kiosk mounting
instructions contained within this manual. PEDESTAL MUST BE PURCHASED SEPARATELY.
OPERATING ENVIRONMENT (INDOOR USE ONLY):
Ambient Temperature 5°C to 35°C (40°F to 95°F)
Humidity 20% to 80% Relative
Altitude Up to 2000m (6,500ft)
DISCONNECT DEVICE:
For PERMANENTLY CONNECTED EQUIPMENT, a readily accessible disconnect device shall be
incorporated external to the equipment.
For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall be
easily accessible.
CIRCUIT PROTECTION:
Kiosk Configurations
Current Rating (Amp)
K250
2A
LINE ROUTING:
•All lines are routed inside the building within the grounded conduit.
•Electrical connections are to be run through 1/2' flex conduit.
•1/2' flex conduit to be terminated with a 3/4 Romex connector.
FIELD WIRING:
•Use only a three-wire, grounded NEMA outlet in accordance with the National Electrical Code (NEC).
•All field wiring shall be in accordance with the (NEC) —National Electrical Code.

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 4
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
NOTES, CAUTIONS & WARNINGS
NOTES:
The NOTE indicates important information to help you install, use and maintain your kiosk.
NOTES are identified by bold, all caps lettering.
CAUTIONS:
A CAUTION indicates apotentialfor a problem or damage to your kiosk if the caution is not observed.
CAUTIONS are identified by bold, all caps red lettering.
WARNINGS:
A WARNING indicates a potential for personal injury or damage to your kiosk if not heeded.
WARNINGS are identified by bold, all caps and underlined red lettering.
Warnings labels are located on the kiosk itself where there is a potential for personal injury, death, or
damage to the kiosk. Only authorized personnel should remove covers or access areas of the kiosk
identified by a warning label. See example below:
CAUTION:
•Ensure product is connected to a grounded electrical outlet.
•To prevent fire or shock hazards, DO NOT expose this product to rain or moisture.
•To fully disengage the power to the unit, please disconnect the power cord from the AC outlet.
•DO NOT operate the product with a damaged cord or plug, or after the product malfunctions, or
is dropped or damaged in any manner.

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 5
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
TOOLS REQUIRED
Adjustable Wrench
Small Open-End Wrenches
Set of Allen Wrenches, Ball End
Set Hex Wrenches
Small Socket Set
#1 Phillips Screwdriver
Cable Ties
Optional Tools (Required for Table / Floor Mounting)
Needle Nose Pliers
Drill + associated attachments
3/8“ Anchor Bolts (Minimum QTY 4)
Anchor Bolt Installation Tools
Lag Bolts
CAUTION:
Please use team lift principles to lift kiosk, as weight of combined pedestal and cabinet section could
be dangerous to maneuver for one person.

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 6
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
MODEL OVERVIEW
Consideration:Determine exact placement of kiosk
to ensure both access (if applicable) doors have
space for free range of motion without obstructions.
The main door will open 90° from the open to close
position.
Model Specifications (K250 Extended):
Specifications:
K250 Extended
Power Requirements
120VAC, 60Hz
Dimensions
(Width x Depth x Height)
15.3” x 10.4” x 27.9”

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 7
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
MODEL OVERVIEW (CONTINUED)
Consideration:Determine exact placement of kiosk
to ensure both access (if applicable) doors have
space for free range of motion without obstructions.
The main door will open 90° from the open to close
position.
Model Specifications (K250 Slim):
Specifications:
K250 Slim
Power Requirements
120VAC, 60Hz
Dimensions
(Width x Depth x Height)
15.3” x 10.4” x 27.9”

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 8
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
MODEL OVERVIEW (CONTINUED)
Pedestal Specifications (Optional):

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 9
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
MODEL OVERVIEW (CONTINUED)
Kiosk Base Specifications:
Pedestal Base Specifications:

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 10
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
MODEL OVERVIEW (CONTINUED)
Consideration:Determine exact placement of kiosk
to ensure both access (if applicable) doors have
space for free range of motion without obstructions.
The main door will open 90° from the open to close
position.
Label

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 11
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
KIOSK OPERATION
Opening Kiosk –K250 Extended:
1. To open the rear access door, using the handle, open the printer door.
2. Once the printer door is open, unlock the top portion of the door using provided key.
3. Remove extended panel by lifting up and pull outward.
4. Disconnect power cord rom power strip and USB from USB hub.

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 12
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
KIOSK OPERATION (CONTINUED)
Opening Kiosk –K250 Slim:
1. To open the rear access door, insert the supplied key into the door releaselock and fully rotate
until the rear door is unlocked.
2. Once unlocked, pull the door out to disengage the magnets.
NOTE: To completely remove, pull the door out and up.
3. Remove (QTY 2) hex screws to gain access to the
upper door compartment.
WARNING: ELECTRICAL HAZARD RISK –
Inside of Kiosk contains power wires and electronic
devices. Only authorized personnel should open
kiosk. Take necessary precautions when working with
electrical equipment.

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 13
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
KIOSK OPERATION (CONTINUED)
Turning on PC:
NOTE: In the event of a power failure the PC may need to be turned back on..
1. Open rear kiosk door. (See OPENING KIOSK on pages 11-12).
2. Turn on PC by pushing button on front.
NOTE: PC should be oriented with the exhaust on the fan side (see below).
WARNING: ELECTRICAL HAZARD RISK –Inside of Kiosk contains power wires and electronic devices.
Only authorized personnel should open kiosk. Take necessary precautions when working with electrical
equipment.

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 14
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
KIOSK OPERATION (CONTINUED)
Turning on Display:
NOTE: Under normal operation conditions, the display should turn on when the PC is turned on. However,
in the event of a power loss to the kiosk or other failure, the display may not turn on automatically.
1. Open the kiosk door. (See OPENING KIOSK on pages 11-12).
2. Locate the remote and press the power button.

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 15
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
KIOSK INSTALLATION
Tabletop Mounting:
NOTE: The kiosk must be mounted and secured directly to the surface of a counter top or table to
ensure structural stability.
1. After the kiosk has been moved to the desired location, open the main kiosk door. (See
OPENING KIOSK on pages 11-12).
2. Use the kiosk base dimensional detail (see page **) as a drilling template to accurately locate
the mounting points for the bottom of the kiosk base.
3. Using a drill, make (QTY 4) .5” holes (total) that correspond to the (QTY 4) separate mounting
points on the baseplate.
4. Secure the kiosk in place using the supplied mounting bolts to secure the kiosk to the counter
top.

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 16
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
KIOSK INSTALLATION (CONTINUED)
Floor Mounting (optional):
NOTE: Pedestal must be used for floor mounting.
1. Anchor bolts provided are intended for concrete. Concrete flooring must meet commercial
building standards. Verify for your local State building code.
2. Mark the floor to correspond with the anchor holes on the kiosk.
3. Drill 3/8” anchor bolts holes (4 minimum) to support anchor bolts into the floor at least 4” – 5”
deep.
4. Install anchors into floor and verify that they are tight and have not damaged the floor.
5. Lower kiosk base onto anchor bolts and secure with washers and nuts. Ensure nuts are
properly tightened.

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 17
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
KIOSK INSTALLATION (CONTINUED)
Swivel Feature:
NOTE: Unit can be installed various ways for increased use of the built-in swivel feature.
Fully Rotational:
1. Rotate kiosk to allow anchor bolts to be installed.
2. Install (QTY 4) anchor bolts.
3. Loosen (QTY 2) thumb screws.
Semi-Rotational:
1. Rotate kiosk to allow (QTY 4) anchor bolts to be installed.
2. Install anchor bolts.
3. Loosen (QTY 2) thumb screws on as-needed basis.
Static (No Rotation):
1. Install(QTY 4) anchor bolts through both kiosk and base.

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 18
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
ELECTRICAL + DATA WIRING INSTALLATION
Power & Data Lines from Wall:
NOTE: Both versions of the kiosk can also have the power and data routed through the access hole
at the base (shown below).
1. Afterthekioskhasbeenmovedtothedesiredlocation,locategrommetormousehole(seebelow)
2. 6-footNEMA(supplied)cablewillneedtoberoutedtotheIECportinsideofthekiosk(seebelow).
Plug the other side of the NEMA cable into a local power outlet.
3. There will be a power strip inside of the kiosk that will need to be turned on.
4. An ethernet cable will need to be routed from the RJ45 port inside of the kiosk enclosure and
connected directly into the PC.
5. Manage cable as necessary.
6. Power on the PC inside of the kiosk by pressing the power button. (See TURNING ON PC on
page 13).
7. Ensure the display is turned on. If you are not seeing anything on the display, remove the rear
cover from behind the display and press the power button on the back of the display (See
TURNING ON DISPLAY on page 14).

K250 OWNER’S MANUAL
Extended & Slim
K250 Owner’s Manual
This document, including all its content is solely intended for its designated recipient and is not to be forwarded to any other company, business entity or person, without written permission from VERIFONE, Inc | Page 19
All rights reserved | Any reproduction of this document, the artwork and or the industrial designs represented within it, in part or whole without permission is strictly prohibited
MAINTENANCE
Replacing Printer Paper –K250 Extended Only:
1. Open the component door. (See Step 1 OPENING KIOSK on page 11).
2. Press the release button on the printer and replace the paper.