VeriFone VX 520 Series User manual

VeriFone Part Number DOC252-083-EN-A, Revision A
VX 520 Color D/E CTLS
Installation Guide
VX 520C

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permission of VeriFone, Inc.
The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the
accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program
before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”
VeriFone, Inc.
2099 Gateway Place, Suite 600
San Jose, CA, 95110 USA
www.verifone.com
VeriFone Part Number DOC252-083-EN-A, Revision A
VX 520 Color D/E CTLS Installation Guide
© 2013 VeriFone, Inc.
VeriFone, the VeriFone logo, VeriCentre, Verix, and ZonTalk are registered trademarks of VeriFone. Other brand names or
trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective holders.
Comments? Please e-mail all comments on this document to your local VeriFone Support Team.

VX 520 COLOR D/E CTLS INSTALLATION GUIDE 3
CONTENTS
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Conventions and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CHAPTER 1
Terminal Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Form Factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Exceptional Ease of Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Countertop Performance in a Hand-Over Design. . . . . . . . . . . . . . . . . . . . . 11
True Multi-Application Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
CHAPTER 2
Terminal Setup Selecting Terminal Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unpacking the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Examining Terminal Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connection Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Establishing Telephone Line Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing a Paper Roll in the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing/Replacing MSAM Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting Optional Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Optional Device Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
External Printers Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting the Terminal Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Privacy Shield (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the CTLS Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Magnetic Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
CHAPTER 3
Specifications Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
DC Power Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
External Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

CONTENTS
4VX 520 COLOR D/E CTLS INSTALLATION GUIDE
CHAPTER 4
Maintenance Clean the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Terminal Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
CHAPTER 5
Troubleshooting
Guidelines Blank Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Terminal Does Not Dial Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Printer Paper Jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Peripheral Device Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Transactions Fail To Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Terminal Display Does not Show Correct or Readable Information. . . . . . . . . . 38
Terminal Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
CHAPTER 6
VeriFone Service
and Support Return a Terminal for Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Printer Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Supplementary Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
VeriFone Cleaning Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Telephone Line Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

VX 520 COLOR D/E CTLS INSTALLATION GUIDE 5
PREFACE
This guide is your primary source of information for setting up and installing
the VX 520 Color D/E CTLS terminal.
Audience
This guide is useful for anyone installing and configuring a VX 520 Color D/E
CTLS terminal. This manual also provides a basic description of the terminal
features.
Organization
This guide is organized as follows:
Chapter 1, Terminal Overview. Provides an overview of the VX 520 Color D/E
CTLS terminal.
Chapter 2, Terminal Setup. Explains how to set up and install the
VX 520 Color D/E CTLS terminal. It tells you how to select a location, establish
power and telephone line connections, and how to configure optional peripheral
devices.
Chapter 3, Specifications. Discusses power requirements and dimensions of the
VX 520 Color D/E CTLS terminal.
Chapter 4, Maintenance. Explains how to maintain your VX 520 Color D/E CTLS
terminal.
Chapter 5, Troubleshooting Guidelines. Provides troubleshooting guidelines,
should you encounter a problem in terminal installation and configuration.
Chapter 6, VeriFone Service and Support. Provides information on contacting
your local VeriFone representative or service provider, and information on how to
order accessories or documentation from VeriFone.
Related
Documentation
To learn more about the VX 520 Color D/E CTLS terminal, refer to the following
set of documents:
VX 520 CTLS Certifications and Regulations VPN DOC252-031-EN-C
VX 520 Color D/E CTLS Quick Installation Guide VPN DOC252-082-EN-A
VX 520 Color D/E CTLS Reference Manual VPN DOC252-084-EN-A

PREFACE
Conventions and Acronyms
6VX 520 COLOR D/E CTLS INSTALLATION GUIDE
Conventions and
Acronyms
This section describes the conventions and acronyms used in this guide.
Document
Conventions
Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Table 1 Document Conventions
Convention
Blue Text in blue indicates terms
that are cross referenced. See Conventions and Acronyms.
Italics Italic typeface indicates
book titles or emphasis. You must install a roll of thermal- sensitive paper in the printer.
Courier The courier type face is
used while specifying
onscreen text, such as text
that you would enter at a
command prompt, or to
provide an URL.
http://www.verifone.com
The pencil icon is used to
highlight important
information.
RS-232-type devices do not work with
the PIN pad port.
The caution symbol
indicatespossiblehardware
or software failure, or loss
of data.
The terminal is not waterproof or dust
proof, and is intended for indoor use
only.
The lighting symbol is used
as a warning when bodily
injury might occur.
Due to risk of shock do not use the
terminal near water.
NOTE
CAUTION
WARNING

PREFACE
Conventions and Acronyms
VX 520 COLOR D/E CTLS INSTALLATION GUIDE 7
Acronym Definitions
Various acronyms are used in place of the full definition. Table 2 presents
acronyms and their definitions.
Table 2 Acronym Definitions
Acronym Definitions
AC Alternating Current
ATM Automated Teller Machine
CPU Central Processing Unit
CTLS Contactless
DC Direct Current
DDA Dynamic Data Authentication
ECC Elliptic Curve Cryptography
EMV Europay MasterCard and VISA
GPRS General Packet Radio Service
ITP Internal Thermal Printer
LCD Liquid Crystal Display
LED Light Emitting Diode
MRA Merchandise Return Authorization
MSAM Micromodule-Size Security Access Module
PCI Payment Card Industry
PED PIN-Entry Devices
PIN Personal Identification Number
RAM Random Access Memory
RJ-11 Registered Jack 11
RJ-45 Registered Jack 45
RS-232 Recommended Standard 232
SAM Security Access Module
SDA Static Data Authentication
SIM Subscriber Identity Module
VPN VeriFone Part Number

PREFACE
Conventions and Acronyms
8VX 520 COLOR D/E CTLS INSTALLATION GUIDE

VX 520 COLOR D/E CTLS INSTALLATION GUIDE 9
CHAPTER 1
Terminal Overview
This chapter provides a brief description of the VX 520 Color D/E CTLS terminal:
•The VX 520 Color D/E CTLS is a high performance countertop terminal with
enhanced communication options.
•The VX 520 Color D/E CTLS offers several communication options, enhanced
display, increased processing power, expanded memory, and two USB
peripheral ports.
•The VX 520 Color D/E CTLS terminal uses a robust, sleek, and highly
functional design.
Figure 1 VX 520 Color D/E CTLS Terminal
NOTE
VeriFone ships variants of the VX 520 terminals for different markets. Your
terminal may have a different configuration from the features described in this
section.
VX 520C

TERMINAL OVERVIEW
Features and Benefits
10 VX 520 COLOR D/E CTLS INSTALLATION GUIDE
Features and
Benefits
VX 520 Color D/E CTLS terminals provide the right combination of features and
functions. This includes a contactless (CTLS) reader, triple-track magnetic-stripe
card reader, landed smart card reader, integrated PIN pad, and a quiet internal
thermal printer (ITP).
Connectivity •USB 1.1 Host port
•USB 1.1 Device port (Mini USB)
•RJ-11 port
•RS-232 port
•Ethernet port
Performance •ARM11 (CPU)
•Increased memory (128 MB Flash, 32 MB RAM)
•Colored 240 x 320 LCD display with white backlight
•Fastest encryption/decryption appliance on the market
•Blue backlit keypad
Security •Increased Security (PCI 2.0 to PCI 3.1)
•SDA DDA encryption ready
•Leading ECC Performance Benchmark
Form Factor •The VX 520 Color D/E CTLS is ergonomically designed to fit both the
traditional countertop and hand-over models.
NOTE
The connectivity ports are easily accessible from the underside of the terminal.
NOTE
VeriFone ships variants of the VX 520 terminals for different markets. Your
terminal may have a different configuration from the features described in this
section.

TERMINAL OVERVIEW
Features and Benefits
VX 520 COLOR D/E CTLS INSTALLATION GUIDE 11
Exceptional Ease of
Use
•The contactless functionality offers a convenient payment option for
consumers.
•The bold design is sleek, stylish, and lightweight for conveniently handing the
terminal to the consumer for PIN entry or other input.
•A large 15-line by 40-character colored backlit display with backlit keypad, and
extra-size menu prompts, simplify training and reduce help desk calls.
•The integrated thermal printer simplifies paper loading and reduces paper
jams.
•The triple-track, high-coercivity card reader handles most magnetic stripe
cards.
Countertop
Performance in a
Hand-Over Design
•The 32-bit processing and multi-tasking capabilities ensures fast processing of
payment, payment-related, and value-added applications.
•Exceptional display and printer graphics-handling capabilities that quickly
render logos, graphical fonts, and character-based languages.
•The VX 520 Color D/E CTLS series of terminals ensures uncompromising
reliability from VeriFone, the worldwide leader in e-payment.
True Multi-
Application
Capability
•The VX 520 Color D/E CTLS terminal offers 32 MB of random access memory,
and 128 MB dynamic memory allocation of the operating system, which
supports multiple applications on a single terminal.
•The primary smart card reader and the MSAMs safeguard sensitive financial
data and support multiple smart card schemes.
•VX 520 Color D/E CTLS terminals and SoftPay EMV software are certified for
EMV Level 1 and Level 2 Type approval for smart card solutions. The Verix V
or Vx EMV Library provides development of other EMV-compliant
applications.
•The VeriShield security architecture meets published specifications for PCI
PED and provides sophisticated file authentication to prevent execution of
unauthorized software on VX 520 Color D/E CTLS terminals

TERMINAL OVERVIEW
Features and Benefits
12 VX 520 COLOR D/E CTLS INSTALLATION GUIDE

VX 520 COLOR D/E CTLS INSTALLATION GUIDE 13
CHAPTER 2
Terminal Setup
This chapter describes the terminal setup procedure. You will learn about:
•Selecting Terminal Location
•Unpacking the Shipping Carton
•Examining Terminal Features
•Establishing Telephone Line Connections
•Installing a Paper Roll in the Printer
•Installing/Replacing MSAM Cards
•Connecting Optional Devices
•Connecting the Terminal Power Pack
•Privacy Shield (Optional)
•Using the CTLS Reader
•Using the Smart Card Reader
•Using the Magnetic Card Reader
Selecting
Terminal
Location
Use the following guidelines when selecting a location for your
VX 520 Color D/E CTLS terminal.
Ease of Use •Select a location convenient for both merchant and cardholder.
•Select a flat support surface, such as a countertop or table.
•Select a location near a power outlet and a telephone/modem line connection.
For safety, do not string the power cord in a walkway or place it across a
walkway on the floor.

TERMINAL SETUP
Unpacking the Shipping Carton
14 VX 520 COLOR D/E CTLS INSTALLATION GUIDE
Environmental
Factors
•Do not use the terminal where there is high heat, dust, humidity, moisture, or
caustic chemicals or oils.
•Keep the terminal away from direct sunlight and anything that radiates heat,
such as a stove or motor.
•Do not use the terminal outdoors.
Electrical
Considerations
•Avoid using this product during electrical storms.
•Avoid locations near electrical appliances or other devices that cause
excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, electric motors, neon signs, high-frequency or magnetic security
devices, or computer equipment).
•Do not use the terminal near water or in moist conditions.
Unpacking the
Shipping Carton
Open the shipping carton and carefully inspect its contents for possible tampering
or shipping damage. The VX 520 Color D/E CTLS terminal is a secure product
and any tampering may cause the device to cease to function properly.
To unpack the
shipping carton 1Remove and inspect the following items:
•Terminal
•Power pack
•Telephone line cord
•Power cord
2Remove all plastic wrapping from the terminal and other components.
3Remove the clear protective film from the LCD screen.
4Save the shipping carton and packing material for future repacking or moving
the terminal.
CAUTION
The terminal is not waterproof or dustproof, and is intended for indoor use only.
Any damage to the unit from exposure to rain or dust may void any warranty.
CAUTION
Do not use a terminal that has been damaged or tampered with. The VX 520
Color D/E CTLS terminal comes equipped with tamper-evident labels. If a label or
component appears damaged, please notify the shipping company and your
VeriFone representative or service provider immediately.

TERMINAL SETUP
Examining Terminal Features
VX 520 COLOR D/E CTLS INSTALLATION GUIDE 15
Examining
Terminal
Features
Before you continue the installation process, notice the features of the VX 520
Color D/E CTLS terminal (see Figure 2).
Figure 2 VX 520 Color D/E CTLS Terminal Features (Front Panel)
Front Panel
The front panel includes the following features:
•A terminal display, colored LCD screen with white backlight. The screen also
acts as the CTLS tapping area for contactless transactions.
•Four types of keys:
aA backlit 12-key, telephone-style keypad.
bFour unlabeled, programmable function keys above the keypad.
VX 520C
TERMINAL DISPLAY
TELEPHONE-STYLE
KEYPAD
PRORAMMABLE
FUNCTION
KEYS
COLOR-CODED
FUNCTION
KEYS
NAVIGATION KEY
MAGNETIC STRIPE READER
SMART CARD READER
PRINTER COVER LATCH
NOTE
VeriFone ships variants of the VX 520 Color D/E CTLS terminals for different
markets. Your terminal may have a different configuration from the features
described in this section.

TERMINAL SETUP
Examining Terminal Features
16 VX 520 COLOR D/E CTLS INSTALLATION GUIDE
cThree color-coded function keys below the
keypad (icons at right; from left to right: CANCEL,
BACKSPACE/CLEAR, ENTER).
dA NAVIGATION key centered at the top of the keypad
for easy access to menu items displayed in the LCD
screen.
•A magnetic card reader, built into the right side. The icon
at right shows the proper swipe direction, with the stripe down and
facing inward, toward the keypad.
•An internal thermal printer.
•A smart card reader, built into the front of the terminal. The
icon shown at right indicates proper card position and
insertion direction.
•Three SAM (security access module) compartments, built into the side of
the terminal. The VX 520 Color D/E CTLS terminal contains MSAM
cardholders to support multiple stored-value card programs or other merchant
card requirements.
Connection Ports
Turn the terminal upside down and remove the rear cover to view the connection
ports. Notice that the ports are recessed. Different ports provide connections to a
communications line, optional peripheral devices, and the power supply.
Figure 3 shows how to open the rear cover of the VX 520 Color D/E CTLS
terminals.
Figure 3 Opening the VX 520 Color D/E CTLS Rear Cover
NOTE
VeriFone ships variants of the VX 520 Color D/E CTLS terminal for different
markets. Your terminal may have a different configuration. However, the basic
processes described in this guide remain the same, regardless of terminal
configuration.
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23

TERMINAL SETUP
Examining Terminal Features
VX 520 COLOR D/E CTLS INSTALLATION GUIDE 17
Figure 4 show the connection ports for the VX 520 Color D/E CTLS terminal.
Figure 4 VX 520 Color D/E CTLS Power and Connection Ports
To use the
connection ports The connection ports offer multiple connectivity for the VX 520 Color D/E CTLS
terminal. Please refer to the following list of peripheral devices for the connectivity
options.
Host USB Port
•PP1000 USB
•Vx810 USB
•VX 820 USB
•Barcode reader
•Biometric reader
•USB flash disk
•USB keyboards
Ethernet Port
•Ethernet cable to router, hub or switch
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23
TELEPHONE
(RJ-11)
RS-232 PORT
(RJ-45)
POWER PORT
CLIENT USB PORT
ETHERNET PORT (RJ-45)
SAM HOST
HOST USB PORT
WARNING
Do not connect the terminal to the power supply until all the peripherals are
attached.

TERMINAL SETUP
Examining Terminal Features
18 VX 520 COLOR D/E CTLS INSTALLATION GUIDE
Client USB Port
•PC
•ECR/Cash register
RJ-11 Port
•Telephone line
RS-232 Port
•PP1000
•Vx810
•VX 820
•PC download cable
•Computer
•ECR
•Check reader
•CTLS reader
•Biometric reader
•Barcode reader
•Keyboard
For information on how to attach peripheral devices, see Connecting Optional
Devices.

TERMINAL SETUP
Establishing Telephone Line Connections
VX 520 COLOR D/E CTLS INSTALLATION GUIDE 19
Establishing
Telephone Line
Connections
Connect the telephone cord to the communication port on the terminal, then route
it directly to a telephone wall jack (see Figure 5). This is a direct connection and
the line is dedicated to the terminal.
Figure 5 VX 520 Color D/E CTLS Direct Telephone Connection
Installing a
Paper Roll in the
Printer
Before you can process transactions that require a receipt or record, you must
install paper in the printer.
The VX 520 Color D/E CTLS uses a roll of 40 mm-diameter, single-ply, thermal-
sensitive paper.
A pink out-of-paper indicator line appears on the edge of the paper before the end
of the roll. After this line appears, there is enough paper remaining on the roll to
conclude at least one transaction.
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23
RJ-11
%4(
23
WARNING
To reduce the risk of fire, use only No. 26AWG or larger UL Listed or CSA
Certified Telecommunication Line Cord.
CAUTION
Poor-quality paper can jam the printer and create excessive paper dust. To order
high-quality VeriFone paper, refer to Accessories and Documentation.
Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact,
friction, temperature, humidity, and oils affect the color and storage
characteristics of the paper.
Never load a roll of paper with folds, wrinkles, tears, or holes at the edges.

TERMINAL SETUP
Installing a Paper Roll in the Printer
20 VX 520 COLOR D/E CTLS INSTALLATION GUIDE
To install a paper roll 1Hook your finger under the latch and lift up to swing the paper roll cover open
(see Figure 6).
Figure 6 Opening the Printer Cover
2Remove any partial roll of paper in the printer tray by lifting it up.
3Loosen the glued leading edge of the new paper roll or remove the protective
strip. Unwind the paper roll past any glue residue.
4Hold the roll so the paper feeds from the bottom of the roll.
5Drop the paper roll into the printer tray.
Figure 7 Loading Paper Roll
6Pull paper up past the glue residue.
VX 520C
VX 520C
VX 520C