Viessmann VITOTROL 200-E User manual

Please file in Service Binder
for use by heating contractor
5472 513 - 02 03/2022
VITOTROL 200-E
Vitotrol 200-E
Remote Control
Operating Instructions
Product may not be exactly as shown
Read and save these instructions
for future reference.
IMPORTANT

Vitotrol 200-E Operating
5472 513 - 02
2
Safety
Safety, Installation and Warranty Requirements
Please ensure that these instructions are read and understood before commencing installation. Failure to comply with
the instructions listed below and details printed in this manual can cause product/property damage, severe personal
injury, and/or loss of life. Ensure all requirements below are understood and fulfilled (including detailed information
found in manual subsections).
WARNING
Installers must follow local regulations with respect to
installation of carbon monoxide detectors. Follow the
Viessmann maintenance schedule of the boiler contained
in this manual.
Product documentation
Read all applicable documentation before commencing
installation. Store documentation near boiler in a
readily accessible location for reference in the future
by service personnel.
For a listing of applicable literature,
please see section entitled “Important
Regulatory and Installation Requirements”.
Warranty
Information contained in this and
related product documentation must
be read and followed. Failure to do
so renders the warranty null and void.
Licensed professional heating contractor
The installation, adjustment, service and maintenance
of this equipment must be performed by a licensed
professional heating contractor.
Please see section entitled
“Important Regulatory and Installation
Requirements”.
Operating and Service Documentation
It is recommended that all product documentation such
as parts lists, operating and service instructions be
handed over to the system user for storage.
Documentation is to be stored near boiler in a readily
accessible location for reference by service personnel.
Safety Terminology
Take note of all symbols and notations intended to draw attention to potential hazards or important product
information. These include ”WARNING” and ”CAUTION”. See below.
WARNING
Indicates an imminently hazardous situation which,
if not avoided, could result in substantial product /
property damage, serious injury or loss of life.
CAUTION
Indicates an imminently hazardous situation which,
if not avoided, may result in minor injury or product /
property damage.
Advice to owner
Once the installation work is complete, the heating
contractor must familiarize the system operator/
ultimate owner with all equipment, as well as safety
precautions/requirements, shutdown procedure, and
the need for professional service annually before the
heating season begins.
2

3
5472 513 - 02
Vitotrol 200-E Operating
Safety
General
Operation
Star-up/Shutdown
Central Heating
DHW Heating
Adjustments
Checks
What to do if...
Maintenance
Additional Information
Safety, Installation and Warranty Requirements............. 2
Safety Terminology ................................................... 2
Product Information ................................................... 4
Commissioning ......................................................... 4
Your System is Factory Set....................................... 4
Tips on Saving Energy.............................................. 5
Tips for Greater Comfort ........................................... 5
Operating the Remote Control ................................... 6
Standard Menu (default display) ................................ 7
Extended Menu ....................................................... 7
Control System ......................................................... 8
Quick Select ............................................................. 9
Time Program ........................................................... 9
Starting the “Heating” Operating Program ...................11
Stopping the “Heating” Operating Program ..................11
Starting the “DHW” Operating Program.......................11
Stopping the “DHW” Operating Program .....................11
Setting the Room Temperature...................................12
Setting a Time Program for Central Heating .................12
Temporarily Adjusting the Room Temperature ..............13
Adjusting the Room Temperature for
Longer Periods at Home ............................................13
Saving Energy During Long Periods of Absence............14
Setting the DHW Temperature ...................................15
Time Program ..........................................................15
Setting the Display Contrast ......................................16
Setting the Display Brightness....................................16
Setting the Language................................................16
Setting the Temperature Correction of the Room
Temperature Sensor .................................................16
Setting the Units ......................................................16
Calling Up Information ..............................................17
Scanning Service Messages.......................................17
Checking Fault Messages ..........................................17
Rooms are Too Cold .................................................18
Rooms are Too Hot ..................................................18
There is No Hot Water ..............................................18
The DHW is Too Hot ................................................19
 Flashes and “Fault” is Displayed............................19
Flashes and “Service” is Displayed .........................19
Initialization Bar is Running ........................................19
Cause of the Fault Could Not be Found .......................19
Cleaning..................................................................20
Overview of Extended Menu......................................20
Terminology ............................................................21
Page
Table of Contents

Vitotrol 200-E Operating
5472 513 - 02
4
General
Commissioning
Product Information
Your remote control is connected to the control unit of
the boiler. Commissioning and adjusting the control unit
to the local conditions and building characteristics must
be carried out by your contractor. The contractor must
also provide instructions on how to operate the system.
During commissioning, the control unit settings are
transferred to the remote control.
Vitotrol 200-E
Wired remote control for connecting to Viessmann boilers
For setting up to 4 heating circuits:
Up to 3 set room temperatures (Comfort, Normal,
Reduced) can be set
Set DHW temperature can be adjusted
Holiday program and “Holidays at home” function
Time programs for heating circuits and DHW tank
Comfort function
Illuminated graphic display
Permissible ambient temperatures in the installation room
Min. Max.
Permissible ambient
temperature
32°F (0°C) 104°F (40°C)
Permissible humidity
non condensing
5% 95%
Your System is Factory Set
Winter/summertime changeover
This changeover is automatic.
Automatic changeover can be switched off at the control
unit of the boiler.
Boiler operating instructions
Power failure
All settings are saved if there is a power failure.
If the system has been shut down for a prolonged
period, reset the date and time on the boiler control unit.
Operating instructions for boiler control unit
The control unit is preset at the factory.
Operating instructions for boiler control unit
The functions and displays on your remote control
depend on the control unit it is connected to as well as
the control unit settings and the equipment level of the
system as a whole.
Your contractor can make further adjustments for you
during commissioning.
You can change the settings at any time to suit your
individual requirements.

5
5472 513 - 02
Vitotrol 200-E Operating General
Saving energy on central heating
Do not overheat your home. Every degree of room
temperature reduction saves up to 6% on your
heating bills.
Do not set your individual preferred temperature too high,
e.g. not above 68°F (20°C): See pages 7 and 12.
Heat your home to the reduced temperature at night
or during regular absences (not applicable to
underfloor heating). To do so, adjust the time program
for central heating: See page 12.
To switch off functions that are not required (e.g.
central heating in summer), set the operating program
accordingly: See page 11.
If you are going away, set the “Holiday program”:
See page 14.
During the period that you are away, the room
temperature
will be reduced and DHW heating switched off.
Ventilation:
Close the thermostatic valves when venting/airing.
Open the windows fully for a brief time.
Roller shutters:
Close roller shutters (if installed) at dusk.
Tips on Saving Energy
Thermostatic valves:
Ensure that thermostatic valves are properly adjusted.
Radiators:
Never cover radiators or thermostatic valves.
Saving energy on DHW heating
During longer periods of absence, heat the DHW to a
lower temperature. To do so, change the time program
for DHW heating (see page 15) or select the
holiday program (see page 14).
Switch on DHW recirculation only for those times in
which you regularly use hot water. To do so, set the
time program for the DHW recirculation pump on the
control unit of the boiler:
Operating instructions for boiler control unit
For additional energy saving functions, e.g. of the control
unit, please contact your contractor.
Tips for Greater Comfort
More comfort in your home
Set your individual preferred temperature: See page 12.
Set the time program for your heating circuits such
that your individual preferred temperature is
automatically reached when you are present:
See page 12.
If you need a higher room temperature for a short
time, set “Extended heating”: See page 13.
Example:
Late in the evening, the reduced room temperature is
set by the time program. Your guests stay longer.
If you are at home for longer than usual, set “Holidays
at home”: See page 14.
Sufficient DHW heating for your needs
Set the time program for DHW heating such that
there is always sufficient hot water for your usual
routine: See page 15.
Example:
You need more DHW in the morning than in the daytime.
Set the time program for the DHW re-circulation pump
on the boiler control unit such that at times when hot
water is run more frequently, DHW is available
immediately from the taps:
Operating instructions for boiler control unit

Vitotrol 200-E Operating
5472 513 - 02
6
Operating the Remote Control
The remote control allows you to make the following
settings from your living space:
Room temperatures
DHW temperature
Operating programs of the heating circuits and
DHW heating
Holiday program and “Holidays at home”
Time phases for central heating
Time phases for DHW heating
Once-only DHW heating
Language
All settings are transferred from the remote control to
the control unit and vice versa. It is always the most
recent settings that apply.
Takes you to the previous step in the menu or cancels
a setting that has been started.
Cursor keys
To scroll through the menu or to set values.
OK Confirms your selection or saves the setting.
? Calls up “Operating info” (see following chapter)
or additional information on the selected menu.
Calls up the menu.
Operation
Note: If you have not adjusted any settings on the remote
control for a few minutes, the display illumination is
reduced or switched off (screensaver).
This function can be changed: See page 16.
2 control levels are available:
The standard menu: See page 7.
The extended menu: See page 7.
Symbols on the display
These symbols are not always displayed, but appear
subject to the system version and the operating state.
Displays:
Frost protection is active.
Central heating with reduced room temperature
Central heating to standard room temperature
Central heating to comfort room temperature
“Extended heating” is active.
Burner is operational.
Current time
One-off DHW tank heating is active.
Heating circuits:
HC ... Heating circuit ...
Operating program displays:
9 The boiler is switched off.
w DHW heating is active on the boiler control unit.
Indoor environment (central heating) is active on
the boiler control unit.
Summer mode is active at the boiler control unit.
The system no longer provides central heating.
Holiday program is active.
“Holidays at home” is active.
Messages:
 Fault
Service
Calling up general “Operating info”
The display shows brief instructions on how to operate
the device.
How to call up “Operating info”:
The display illumination is reduced or switched off,
provided you have made the required setting (see
page 24):
1.1. Press OK.
1.2. Press ?.
If you are in the standard menu (default display):
Press
?.
From anywhere in the menu:
3.1. Press repeatedly until the standard menu appears.
3.2. Press
?.

7
5472 513 - 02
Vitotrol 200-E Operating
Extended Menu
Menu
Two control levels are available, the “Standard menu”
(standard display) and the “Extended menu”.
Standard menu (standard display)
In the standard menu, you can adjust and scan the
settings used most frequently:
HSet room temperature for the heating circuit shown
in the header
Press the following keys:
for the required value.
OK to confirm.
HHeating program for the heating circuit shown in the
header
Legend
AHeader (displays the heating program and the heating
circuit)
BCurrent outside temperature
CCurrent room temperature (actual room temperature)
DInformation line
ESelected heating circuit
There is no display if only one heating circuit is installed.
Standard Menu (default display)
Operation
Heating circuit selection
If several heating circuits are installed, select the
required heating circuit Ewith .
Setting the room temperature
For setting the room temperature: See page 12.
Screensaver
If you have not adjusted any settings on the remote
control for a few minutes, the display illumination is
reduced or switched off.
This function can be changed: See page 16.
1. Press OK.
This takes you to the standard menu.
2. Press .
This takes you to the extended menu.
The selected menu point is highlighted against a
black background.
Instructions on what to do are provided in dialogue
line F.
In the extended menu, you can adjust and check all
the settings from the remote control range of functions,
e.g. holiday program and time programs.
You can find the menu overview on page 20.
Call up the extended menu as follows:
The display illumination is reduced or switched off,
provided you have made the required setting
(see page 16):
Press OK and then .
From anywhere in the menu:
Press .

Vitotrol 200-E Operating
5472 513 - 02
8
Operation
Control System
You can make central heating settings for every heating
circuit. It is therefore necessary to select the required
heating circuit prior to making any adjustments
(e.g. room temperature).
The following diagram shows you how to make
adjustments using the standard set room temperature for
heating circuit 2 as an example.
You can perform the settings for the other heating circuits
in the same way as shown in the diagram.

9
5472 513 - 02
Vitotrol 200-E Operating
Quick Select
Operation
Time Program
The most important functions can be operated easily
using “Quick select”. The “Quick select” functions
have a higher priority than functions set in the usual
way, e.g. the time program.
“Quick select” functions:
Extended heating
One-off DHW tank heating
Holiday program
Holidays at home
Setting “Quick select” functions
1. Extended menu:
2. “Quick select”
3. If necessary, for the required heating circuit.
4. Select the required function.
The following functions are active immediately:
Extended heating: See page 13.
One-off DHW tank heating: See page 15.
Further settings are required for the following functions:
Holiday program: See page 14.
Holidays at home: See page 14.
The following explains how to enter the settings for a
time program. The special features of individual time
programs are described in the relevant chapters.
You can set up a time program for the following functions:
“Indoor environment” (central heating): See page 12.
“DHW” (DHW heating): See page 15.
The time program allows you to divide the day into
sections. These are called time phases. It is for you to
decide what happens in these time phases, e.g.
whether your rooms should be heated to the standard
room temperature or the comfort temperature.
You can set the time program individually, to be the
same, or different, for every day of the week.
You can select up to 4 time phases per day.
For each time phase you set the start and end points.
The selected time phase is illustrated by a bar on the
time chart. The length of the bar on the time chart is
adjusted accordingly.
In the extended menu, you can check the time
programs under “Information”: See page 20.

Vitotrol 200-E Operating
5472 513 - 02
10
Operation
Time Program (continued)
Setting a time program, using central heating as an example
1. Extended menu:
2. “Indoor environment”
3. If necessary, for the required heating circuit.
4. “Time program”
5. Select part of the week or a day.
6. Select a time phase !to $. The selected time
phase is illustrated by a bar on the time chart.
7. Set the start and end points for the relevant time
phase. The length of the bar on the time chart is
adjusted accordingly.
8. Select the required temperature level “Normal”
(grey bar in the time chart) or “Comfort” (black bar
in the time chart).
9. Press to exit the menu.
Note: If you want to terminate a time phase setting
process prematurely, press repeatedly until the required
display appears.
Example of temperature level and time phases in the time
program for central heating
Time program for “Monday–Sunday” (“Mo-Su”)
Time phase !: 05:00 to 08:30 h: “Standard”
Time phase ?: 16:30 to 23:00 h: “Comfort”
In between these time phases the system heats to a
reduced temperature (“Reduced”).
Setting the time program effectively
If you would like to set a different time program for just
one day of the week, proceed as follows.
Example: You want to set the same time program
for every day except Monday:
1. Select the period “Monday–Sunday” and set the
time program.
Note: The tick is always set at the sections of the
week with identical time phases.
2. Then select “Monday” and adjust the time program
for that day.
Deleting time phases
Set the time for the end point to the same time that
was set for the start point.
The display shows the selected time phase as “- - : - -”.

11
5472 513 - 02
Vitotrol 200-E Operating
Starting the “Heating” Operating Program
Start-up/Shutdown
Starting the “DHW” Operating Program
Stopping the “Heating” Operating Program
Stopping the “DHW” Operating Program
If the “Heating” operating program is switched off, you
can switch it on as follows:
1. Extended menu:
2. “Indoor environment”
3. If necessary, for the required heating circuit
4. “Start/stop”
5. “On”
The “Heating” operating program is started. Your
rooms are heated according to the set time program.
If the “Heating” operating program is switched on, you
can switch it off as follows:
1. Extended menu:
2. “Indoor environment”
3. If necessary, for the required heating circuit
4. “Start/stop”
5. “Off”
The “Heating” operating program is stopped. Your
rooms are not heated any longer.
If the “DHW” operating program is switched off, you
can switch it on as follows:
1. Extended menu:
2. “DHW”
3. “Start/stop”
4. “On”
The “DHW” operating program is started. Your
DHW tank is heated according to the set time
program.
If the “DHW” operating program is switched on, you
can switch it off as follows:
1. Extended menu:
2. “DHW”
3. “Start/stop”
4. “Off”
The “DHW” operating program is stopped. Your
DHW tank is not heated any longer.

Vitotrol 200-E Operating
5472 513 - 02
12
Setting a Time Program for Central Heating
Setting the Room Temperature
Central Heating
Setting the room temperature via the standard menu
Standard menu:
1. for the required heating circuit
2. for “Set the room temperature”.
All 3 temperature levels are displayed. The currently
active temperature level is marked.
3. to select the required temperature level, e.g.
for the standard room temperature.
4. to set the required temperature for the selected
temperature level.
5. if you wish to set another temperature level,
e.g. for the reduced room temperature.
6. to set the required temperature for the selected
temperature level.
7. OK to confirm
All changed temperature levels are saved.
Setting the room temperature via the extended menu
1. Extended menu:
2. “Indoor environment”
3. If necessary, for the required heating circuit
4. “Temperatures”
5. “Reduced”, “Normal” or “Comfort”
6. Set the required value.
Delivered condition: During commissioning, the remote
control adopts the settings of the boiler control unit.
1. Select the heating circuit.
2.
3. “Indoor environment”
4. “Time program”
To see how to set a time program: See page 9.
Note:
Between the time phases, rooms are heated to the
reduced room temperature (“Reduced”).
When adjusting the setting, bear in mind that your
heating system requires some time to heat the rooms
to the required temperature.
You can set 3 room temperature levels for each heating
circuit:
Reduced room temperature :
Heat your home to the reduced temperature at night
or during regular absences (not applicable to underfloor
heating).
Standard room temperature :
Heats your home to the standard room temperature
during the day.
Comfort room temperature :
Heats your home to the comfort room temperature
when you want to be particularly cosy and comfortable.
Delivered condition: During commissioning, the remote
control adopts the settings of the boiler control unit.

13
5472 513 - 02
Vitotrol 200-E Operating
Temporarily Adjusting the Room Temperature
Central Heating
Extended heating
If you wish to heat your rooms to the standard room
temperature/comfort room temperature, but the current
time program is set to the reduced room temperature,
select “Extended heating”.
Example:
If guests stay until late in the evening.
“Extended heating” is independent of the time program
for “Indoor environment”.
Firstly, the DHW is heated to the set DHW temperature,
before central heating.
This setting can be adjusted by your qualified contractor.
The rooms will be heated to the temperature of the
last active time phase (standard room temperature or
comfort room temperature).
While “Extended heating” is active, and “Extended
heating” are shown on the standard display.
Setting “Extended heating”
1. Extended menu:
2. “Quick select”
3. If necessary, for the required heating circuit
4. “Extended heating”
Stopping “Extended heating”
“Extended heating” stops automatically:
After 8 hours.
Note: If you want to make changes to this, please consult
your contractor.
Or
When the system switches to standard room
temperature
or comfort room temperature according to the
time program.
To stop “Extended heating” manually:
1. Extended menu:
2. “Quick select”
3. If necessary, for the required heating circuit
4. “Extended heating”
“Extended heating” is stopped.
Adjusting the Room Temperature for Longer Periods at Home
If you are continuously at home for one or more days
but do not want to change the time program, select the
function “Holiday at home” , e.g. on public holidays
or when the children are on school holidays.
The function “Holiday at home” has the following
effect:
The room temperature during the periods between the
set time phases is raised to the set value of the first
time phase of the day: From reduced room temperature
to standard room temperature or comfort room
temperature.
If no time phase is active before 0:00 h, (12:00 am)
your rooms are heated to the reduced room
temperature until the next time phase becomes active.
DHW heating is active.
The “Holiday at home” function starts and ends
according to the set times for the start date and end
date.
Note:
As long as the “Holiday at home” function is
switched on, the default display shows “Holiday at
home” and the set start date and end date.
If “Detached house” was selected by your contractor
during commissioning, the function is adopted for
all heating circuits.

Vitotrol 200-E Operating
5472 513 - 02
14
Central Heating
Saving Energy During Long Periods of Absence
Adjusting the Room Temperature for Longer Periods at Home (continued)
Example
For Monday and Tuesday, 2 time phases are set
respectively.
Setting “Holidays at home”
1. Extended menu:
2. “Quick select”
3. “Holidays at home”
4. Set the start and end date.
“Holidays at home” is set and is automatically
activated on the selected day.
Changing “Holidays at home”
1. Extended menu:
2. “Quick select”
3. “Holidays at home”
4. “Change program”
5. Change the start and end date.
“Holidays at home” is set and is automatically
activated on the selected day.
Cancelling or deleting “Holidays at home”
1. Extended menu:
2. “Quick select”
3. “Holidays at home”
4. “Delete program”
“Holidays at home” is terminated and deleted.
“Holiday program”
To save energy during long periods of absence, select
“Holiday program”.
The holiday program has the following effects:
Central heating:
– For heating circuits in the “Indoor environment”
operating program:
The rooms are heated to the set reduced room
temperature (“Reduced”): See page 12.
– For heating circuits in the “Standby mode”
operating program:
No central heating: Frost protection for the heat
generator is active.
DHW heating:
No DHW heating; frost protection for the DHW tank
is active.
The holiday program starts on the day of departure
(start date) and ends at 23:59 h, (11:50 pm) on the
day of return (end date). This means that the set time
program is not active on the days of departure and
return.
Note:
If the “Holiday program” is set but not yet active,
“Holiday program” is shown in the standard menu.
If the “Holiday program” is active, and “Holiday
program” are shown on the standard display.
In the extended menu, you can check the set “Holiday
program” under “Information”: See page 20.
Temperature levels in line with the set time program
Temperature level if “Holiday at home” is active
AReduced room temperature
B Standard room temperature
CComfort room temperature
Setting the “Holiday program”
1. Extended menu:
2. “Quick select”
3. “Holiday program”
4. Set the departure and return dates.
“Holiday program” is set and is automatically
activated on the selected day.
Changing “Holiday program”
1. Extended menu:
2. “Quick select”
3. “Holiday program”
4. “Change program”
5. Change the departure and return date.
“Holiday program” is set and is automatically
activated on the selected day.
Cancelling or deleting the “Holiday program”
1. Extended menu:
2. “Quick select”
3. “Holiday program”
4. “Delete program”
The “Holiday program” is terminated and deleted.

15
5472 513 - 02
Vitotrol 200-E Operating
Setting the DHW Temperature
DHW Heating
The functions for setting the DHW are only available if
the control unit of your boiler is set to “Detached house”.
Delivered condition: During commissioning, the remote
control adopts the settings of the boiler control unit.
1. Extended menu:
2. “DHW”
3. “DHW temperature”
4. Set the required value.
Time Program
Setting the time program for DHW heating
Delivered condition: During commissioning, the remote
control adopts the settings of the boiler control unit.
1. Extended menu:
2. “DHW”
3. “Time program, DHW”
To see how to set a time program: See page 9.
Note:
The DHW is not heated between the time phases.
Only frost protection for the DHW tank is active.
When setting time programs, bear in mind that your
heating system requires some time to heat the DHW
tank to the required temperature.
DHW heating once, outside the time program
Conditions:
The “DHW” w operating program must be set for
at least one heating circuit in your system.
The function has the following effects:
The DHW tank is heated once to the set DHW
temperature.
While the function is active, and “One-off cyl.
heating” are shown on the standard display.
1. Extended menu:
2. “Quick select”
3. “One-off tank heating”
DHW tank heating starts.
Ending “One-off tank heating” early
1. Extended menu:
2. “Quick select”
3. “One-off tank heating”
DHW tank heating ends.

Vitotrol 200-E Operating
5472 513 - 02
16
Adjustments
Setting the Display Contrast
You can make the menu texts easier to read. To do so,
adjust the contrast of the display to suit the lighting
conditions in the room.
1. Extended menu:
2. “Settings”
3. “Contrast”
4. Set the required contrast.
Setting the Display Brightness
Display illumination during operation
You would like to be able to read the text in the menu
better. To do this, change the brightness level.
1. Extended menu:
2. “Settings”
3. “Brightness”
4. “Operation”
5. Set the required brightness.
Display illumination with screensaver active
Select whether the display illumination should be
switched on or off while the screensaver is active.
Factory setting: The display illumination is off.
1. Extended menu:
2. “Settings”
3. “Brightness”
4. “Standby” (screensaver)
5. Select the required function.
Setting the Language
Setting the Temperature Correction of the Room Temperature Sensor
1. Extended menu:
2. “Settings”
3. “Language”
4. Select the required language.
If the room temperature displayed on the remote control
differs from the actual room temperature, you can
use this setting to correct the display.
1. Extended menu:
2. “Settings”
3. “Temperature correction”
4. to set the temperature value.
5. OK to confirm
Setting the Units
The remote control uses the same format for units as
the boiler, e.g. temperature display in °C or °F.
If you want to change the units:
Boiler operating instructions

17
5472 513 - 02
Vitotrol 200-E Operating
Calling Up Information
Checks
Scanning Service Messages
Checking Fault Messages
Subject to the connected components and settings
made, you can call up current temperatures (actual
temperatures) and operating states.
In the extended menu, information is split into groups:
“Heating circuit 1”
“Heating circuit 2”
“Heating circuit 3”
“Heating circuit 4”
“DHW”
“Holiday program”
“Holidays at home”
“Open source licences”
For detailed options on calling up information for the
individual groups, see from page 20.
Note: If the heating circuits have been given different
names on the boiler control unit, these names
will not appear on the remote control.
Operating instructions for boiler control unit
1. Extended menu:
2. “Information”
3. Select the group.
4. Select the information you wish to check.
If your heating system is due for a service, the symbol
flashes on the display and “Service” is shown.
1. OK to exit Service. Follow the instructions in the menu.
Note: More information about the pending service can be
found in the boiler control unit.
2. Notify your heating contractor about the pending service.
Note: If the service cannot be carried out until a later
date, any acknowledged service message will be
displayed again the following Monday.
Calling up an acknowledged service message
Acknowledged service messages can only be called
up again at the boiler control unit.
If any faults have occurred in your heating system, the
symbol flashes on the display and “Fault” is shown.
1. OK to acknowledge the fault. Follow the instructions
in the menu.
Note: More information about the current fault can be
found in the boiler control unit.
2. Notify your heating contractor about the fault.
Note: If the cause of the fault can only be rectified
at a later date, the acknowledged fault message
will be redisplayed the following day.
Calling up an acknowledged fault message
Acknowledged fault messages can only be called up
again at the boiler control unit.
WARNING
If faults are not rectified, they can have life
threatening consequences. Do not acknowledge fault
messages several times in quick succession. If a fault
occurs repeatedly, notify your heating contractor so the
cause can be analyzed and the fault rectified.

Vitotrol 200-E Operating
5472 513 - 02
18
What to do if...
Rooms are Too Cold
Rooms are Too Hot
There is No Hot Water
Cause Remedy
Remote control is set incorrectly. Central heating must be enabled.
Check the settings and correct if required:
Operating program: See the operating instructions for
the boiler control unit.
Room temperature: See page 12.
Time program “Indoor environment”: See page 12.
The DHW tank is being heated. Wait until the DHW tank has been heated up.
If necessary, reduce the amount of DHW being drawn.
In the case of operation with an instantaneous water
heater, stop DHW draw-off.
“Holiday program” is active. Terminate the “Holiday program”: See page 14.
No fuel. With oil/LPG:
Check the fuel reserves and re-order if required.
For operation with natural gas:
Open the gas shut-off valve. If necessary, check with
your gas supply utility.
“Fault” is displayed. Check the type of fault at the boiler control unit.
If necessary, notify your contractor.
Cause Remedy
Remote control is set incorrectly. Check the settings and correct if required:
Operating program: See page 11.
Room temperature: See page 12.
Time program “Indoor environment”: See page 12.
“Holidays at home” is active. Terminate “Holidays at home”: See page 14.
“Fault” is displayed. Check the type of fault at the boiler control unit.
If necessary, notify your contractor.
Cause Remedy
Remote control is set incorrectly. DHW heating must be enabled: See page 15.
Check the settings and correct if required:
Operating program: See page 11.
Set DHW temperature: See page 15.
Time program: See page 15.
No fuel. With oil/LPG:
Check the fuel reserves and re-order if required.
For operation with natural gas:
Open the gas shut-off valve. If necessary, check with
your gas supply utility.
“Fault” is displayed. Check the type of fault at the boiler control unit.
If necessary, notify your contractor.

19
5472 513 - 02
Vitotrol 200-E Operating
The DHW is Too Hot
What to do if...
)Flashes and “Fault” is Displayed
Flashes and “Service” is Displayed
Initialization Bar is Running
Cause of the Fault Could Not be Found
Some settings cannot be performed at the remote control.
Find out more about the settings and possible
troubleshooting solutions on the boiler control unit.
Operating instructions for boiler control unit
If you cannot find a remedy in the operating instructions
for the boiler control unit, get in touch with your heating
contractor.
Cause Remedy
Remote control is set incorrectly. Check the set DHW temperature and correct if required:
See page 15.
The function for increased DHW hygiene (hygiene
function) is activated at the boiler control unit:
See the operating instructions for the boiler control
unit.
Wait until the increased DHW hygiene (hygiene function)
has ended.
Cause Remedy
Heating system fault Proceed as described on page 17.
Cause Remedy
The time for a service, as specified by your heating
contractor, has arrived.
Proceed as described on page 17.
Cause Remedy
Communication with the control unit is interrupted Call up the fault message on the boiler control unit and follow
the steps described.

Vitotrol 200-E Operating
5472 513 - 02
20
Maintenance
Cleaning
Overview of Extended Menu
The appliance surfaces can be cleaned with a commercially
available domestic cleaning agent (non scouring).
Note: Subject to the features of your heating system,
not all of the menu entries listed here may be
available under
Extended menu
Quick select HC1/HC2/HC3/HC4
Extended heating
One-off cylinder heating
Holiday program
Holidays at home
Indoor environment HC1/HC2/HC3/HC4
Start/stop
Temperatures
Reduced
Standard
Comfort
Time program
DHW
Start/stop
Set DHW temperature
Time program
Note: Subject to the features of your heating system,
not all of the call-up options may be available under
“Information”.
Further details can be called up for any information
marked with .
Information
Heating circuit 1 to 4 (HC1 to HC4)
Operating program
Operating status
Time program
Act. room temp. (actual room temperature)
Set room temp. (set room temperature)
Set red. room temp.
(set reduced room temperature)
Comfort temperature
DHW
Operating program
Time program
Holiday program (if activated)
Departure date
Return date
Holidays at home (if activated)
Start
End
Open source licences
Settings
Contrast
Brightness
Language
Temperature correction