Service Information
If service is required after checking the troubleshooting guide:
1. Call your dealer or authorized service agency. The name of the
authorized service agency can be obtained from the dealer or
distributor in your area.
2. Have the following information readily available:
Model Number
Serial Number
Date of Purchase
Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking Range
Corporation at (888) 845-4641 or write to:
VIKING RANGE CORPORATION
PREFERREDSERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if
service is ever required. The serial number and model number for your
range is located on the left side of the burner box.
Model Number Serial Number.
Date of Purchase Date Installed
Dealer's Name
Address
If service requires installation of parts, use only authorized parts to
ensure protection under the warranty.
Please retain the manual for future reference
PROFESSIONAL SERIES
FREESTANDING GAS SELF-CLEAN RANGES WARRANTY
ONE YEAR FULL WARRANTY
Freestanding gas self-clean ranges and all of their component parts, except as detailed below*, are warranted to be flee
flora defective materials or workmanship in norrrlal household use for a period of twelve (12) months Eom the dat_ of
original retail purYhase Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which falls
or is found to be defoctive during the warranty pedod
*Glass (including light bulbs), painted and decorative items are warranted to be free from defective materials or
workmanship for a period of ninety (90) days from the date of original retail purchase¸ ANY DEFECTS MUST BE REPORTED
TO THE SELLING DEALER WiTHiN NINETY (90) DAYS PROM DATE OF ORiGiNAL RETAIL PURCHASE¸
FIVEYEAR LIMITED WARRANTY
Any surface burner, griddle burner, grill bume_ oT oven burner which fails due to d_fective marshals or workmanship in
normal househo]d use during the second thlough fifth year flom the date of original retail purYhase will be repaired or
replaced, flee of chmge for the pa_l itself, with the owner paying aH othel costs, including labol:
TEN YEAR LIMITED WARRANTY
Any porcelain oven or porYelain inner door pane] which rusts through due to defective materials or workmanship in normal
household use during the second thrxsugh the t_rlth year Eom the date of original mtaiJ purH_ase will be repaired or
replaced, flee of charge for the part itself, with the owner paying al] other costs, including labol
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the product
extends beyond normal residential use Exarnples am, but not limited to, bed and breakfasts, fi_e stations, private clubs,
churYhes, _tc This warranty excludes all commercial locations such as lestaulants, food service locations and institutional
food service locations
This warranty extends to the original purchaser of the product _arranted hereunder and to each transferee owner of the
product during the term of the warranty
This warranty shah apply to products purchased and located in the United States and Canada Products rnust be purchased
in the country where service is requested Warranty labor shall be performed by an authorized Viking Range Corporation
service agency or representative Warranty shall not apply to damage resulting flora abuse, accident, natural disast_ loss of
electrical power to the product for arly reason, a[telation, outdoor us#, hnpioper installation, improper opelation, or lepair or
service of the product by anyone other than an authorized Viking Range Corporation service agency or r#pmsentative T_¢,
watlanty does not apply to commercial usaqe Warrantor is not responsible for consequential or incidental damage whether
arising out of broach of warranty, breach of contract, or otherwise Some iurisdictions do not allow the #_clusion or limitation
of incidental of consequential damaaes so the above Hmitation or exclusion may not apply to you
Owner shah be responsible for proper installation, providing normal carp and maintenance, providing proof of purchase
upon r_quest, and making the appliance masonab]y accessible for service¸ If the product or one of its component pa_s
contains a defect or malfunction during the warranty period, after a reasonable number of attempts by the warrantor to
remedy the defects or ma]_nctions, the owner is entitled to either a refund or r_placement of the product or its component
part or parts¸ Warrantor_ liability on any claim of any kind, with respect to the goods or services covered hereunder, shah in
no case exceed the price of the goods or service or part thereof which gives rise to the claim¸
WARRANTY SERVICE: Under the tertns of this warranty, service must be performed by a factory authorized Viking Range
Corporation service agent or representative Service will be prxsvided during normal business hours, and labor performed at
overtime or premium rates shall not be covered by this warranty¸ To obtain warranty service, contact the dealer from whom
the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range Corporation¸ Provide
model and serial number and date of original purchase¸ For the name of your nearest authorized Viking Range Corporation
service agency, call the dealer f_om whom the product was purchased or Viking Range Corporation¸ iMPORTANT: Retain
proof of original purchase to establish warranty period¸
The return of the Owner Reqistration Card is not a condition of warranty coveraqe You should, however, return the Owner
Registration Card so that Viking Range Corporation can contact you should any question of safety arise _hich could affect
you
Any implied warranties of merchantability and fitness applicable to the above described surface burner; gdddle burner, grill
burner, oven burneb porcelain oven, or porcelain inner door panel are limited in duration to the period of coverage of the
applicable _xpress written limited warranties set fe_h above. Some iurisdictions do not allow ]imitations on how Iona an
imp]ied warranty lasts so the above ]imitation may not apply to you This warranty gives you specific legal rights, and you
may also have other rights which may va_ from iurisdiction to iurisdiction
Specifications subject to change without notice
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