Vivo DESK-E155TW User manual

DESK-E155TW Controller
Instruction Manual
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https://vivo-us.com/products/desk-e155tb
SKU: DESK-E155TW Controller
[email protected]om www.vivo-us.com 309-278-5303
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If you do not understand these directions, or if you have any doubts about the safety of the
installation, please call a qualified technician. Check carefully to make sure there are no missing or
defective parts. Improper installation may cause damage or serious injury. Do not use this product
for any purpose that is not explicitly specified in this manual and do not exceed weight capacity.
We cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or
inappropriate use.
Reset Mode
If the height of the desk is incorrect, press the down arrow until the desk moves to the fully lowered
position. Press and hold the down arrow. "RES" will be displayed and the leg will lower and rebound
upwards. Release the down arrow and your frame has been reset.
ELECTRICAL SAFETY INSTRUCTIONS
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC
SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
• DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
• DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
• NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR
SELLER TO REPLACE DAMAGED PARTS.
• NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE
MADE CONTACT WITH LIQUIDS.
• ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
• OUTDOOR USE IS PROHIBITED.
OPERATING CONTROL PANEL
OPERATING INSTRUCTIONS: Press the up arrow, the desk will automatically raise to the highest position.
Pressing the down arrow will automatically lower the desk to the lowest position.
Memory Mode
To save a set height, press and hold the "1" button for 5 seconds until "H1" appears. Your height setting is
now stored. Follow steps for the other numerical buttons to save up to four height settings.
WARNING!

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TROUBLESHOOTING
Error
Code
Description/Resolution
E10 Sensorless Alarm. This alarm triggered when the sensor cannot be detected. Power o
desk and check the connection between the motor and control panel, then re-power.
E20 Overload Alarm. Remove desk items and try again.
E02 Rebound Protection. Check for desk vibration, obstacles, or desk incline. If no issues
found, complete the reset process and try again.
E32 Overvoltage Alarm. Voltage is higher than allowed value. Power o desk and check
connection between power and control panel. Power on again.
E31 Undervoltage Alarm. Voltage is lower than required value. Power o desk and check
connection between power and contorl panel. Power on again.
HOT Overheated Alarm. Power o and wait 18 seconds before use again.

LAST UPDATED: 07/14/2022
REV1.1
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
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AVG. RESOLUTION TIME (within oice hrs): < 15 M
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AVG. RESOLUTION TIME (within oice hrs): 5M 4S
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