Vivo DESK-E151EB User manual

DESK-E151EB Controller
Instruction Manual
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https://vivo-us.com/products/desk-e151eb
SKU: DESK-E151EB Controller
[email protected]om www.vivo-us.com 309-278-5303
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2
If you do not understand these directions, or if you have any doubts about the safety of the
installation, please call a qualied technician. Check carefully to make sure there are no missing or
defective parts. Improper installation may cause damage or serious injury. Do not use this product
for any purpose that is not explicitly specied in this manual and do not exceed weight capacity.
We cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or
inappropriate use.
Reset Mode
Press and hold the down button until “RES” is displayed. Continue holding until the desk lowers
completely, then moves up slightly. The desk is now reset.
WARNING!
ELECTRICAL SAFETY INSTRUCTIONS
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC
SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
• DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
• DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
• NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR
SELLER TO REPLACE DAMAGED PARTS.
• NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE
MADE CONTACT WITH LIQUIDS.
• ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
• OUTDOOR USE IS PROHIBITED.
OPERATING INSTRUCTIONS: When the system is powered on, the existing desktop height will be
displayed on the control panel.
Upward and Downward Movement
Press and hold the up or down arrow until the desk reaches the desired height.
OPERATING CONTROL PANEL

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HOT
E10
Overheating Warning: Let the desk rest for at least 20 minutes before operating.
Sensor Malfunction Warning: Motor safety sensor cannot be detected. Unplug the desk
and check the connection between the motor and control panel. Restore power to the
desk.
E20 Overload Warning: Decrease desk load before operating. If error appears aer reducing
weight, the AC adapter may need to be replaced.
E02
E31
E32
_
Operation Status Warning: The desk will stop moving if vibration, impact, or incline are
detected. If this occurs, follow the reset process before proceeding.
Undervoltage Protection. Input voltage is too low. If the correct power cable is being
used, unplug the desk, check the connection between power and controller, then restore
power.
Overvoltage Protection. Input voltage is too high. If the correct power cable is being
used, unplug the desk, check the connection between power and controller, then restore
power.
Cable Disconnection Warning: Check motor and cable connections. Normal operation
should resme once connections are properly restored.
NOTES
• If you install a new control panel, you must perform a reset for the desk to function properly
• Over-current protection mode: While operating, should the load on the desk exceed rated
specications, the system will enter into over-current protection mode to protect the system
from damage. When this happens, the desk will move downward approximately 30mm and
come to a stop with the current height displayed.
• Do NOT remove or reconnect power to reset the unit when in a protective or “HOT” state, as
this may damage the electronics.
TROUBLESHOOTING
Raise desktop
slowly to keep
items stable.
Keep monitor and
laptop base fully on
the desktop.
Leave enough slack in
cable to allow for full
range of vertical motion.
Follow the cable
routing instructions to
avoid the potential to
pinch cables.
CAUTION!
Failure to follow these instructions may result in property damage and/or personal injury.
Error Code Description/Resolution

LAST UPDATED: 09/15/2022
REV2V
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
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[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
AVG. RESOLUTION TIME (within oice hrs): < 15 M
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AVG. RESOLUTION TIME (within oice hrs): 5M 4S
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