3
HOT
E10
Overheating Warning: Let the desk rest for at least 20 minutes before operating.
Sensor Malfunction Warning: Motor safety sensor cannot be detected. Unplug the desk
and check the connection between the motor and control panel. Restore power to the
desk.
E20 Overload Warning: Decrease desk load before operating. If error appears aer reducing
weight, the AC adapter may need to be replaced.
E02
E31
E32
_
Operation Status Warning: The desk will stop moving if vibration, impact, or incline are
detected. If this occurs, follow the reset process before proceeding.
Undervoltage Protection. Input voltage is too low. If the correct power cable is being
used, unplug the desk, check the connection between power and controller, then restore
power.
Overvoltage Protection. Input voltage is too high. If the correct power cable is being
used, unplug the desk, check the connection between power and controller, then restore
power.
Cable Disconnection Warning: Check motor and cable connections. Normal operation
should resme once connections are properly restored.
NOTES
• If you install a new control panel, you must perform a reset for the desk to function properly
• Over-current protection mode: While operating, should the load on the desk exceed rated
specications, the system will enter into over-current protection mode to protect the system
from damage. When this happens, the desk will move downward approximately 30mm and
come to a stop with the current height displayed.
• Do NOT remove or reconnect power to reset the unit when in a protective or “HOT” state, as
this may damage the electronics.
TROUBLESHOOTING
Raise desktop
slowly to keep
items stable.
Keep monitor and
laptop base fully on
the desktop.
Leave enough slack in
cable to allow for full
range of vertical motion.
Follow the cable
routing instructions to
avoid the potential to
pinch cables.
CAUTION!
Failure to follow these instructions may result in property damage and/or personal injury.
Error Code Description/Resolution
