Vivo DESK-V100EBY User manual

DESK-V100EBY Controller
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Instruction Manual
https://vivo-us.com/products/desk-v100eby
SKU: DESK-V100EBY Controller
[email protected]om www.vivo-us.com 309-278-5303
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If you do not understand these directions, or if you have any doubts about the safety of the
installation, please call a qualied technician. Check carefully to make sure there are no missing or
defective parts. Improper installation may cause damage or serious injury. Do not use this product
for any purpose that is not explicitly specied in this manual and do not exceed weight capacity.
We cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or
inappropriate use.
WARNING!
ELECTRICAL SAFETY INSTRUCTIONS
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC
SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
• DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
• DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
• NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR
SELLER TO REPLACE DAMAGED PARTS.
• NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE
MADE CONTACT WITH LIQUIDS.
• ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
• OUTDOOR USE IS PROHIBITED.
OPERATING INSTRUCTIONS: When the system is powered on, you will hear a beep and the existing desktop
height will be displayed on the control panel.
Upward and Downward Movement
Press and hold the up or down arrow until the desk reaches the desired height.
Memory Mode
To store a certain height in the controller’s memory, rst press and either "1", "2", "3", or "4". The letter “S-”
will be displayed. Each number can store a dierent height. Once in memory, you can recall any of the four
height settings by pressing the corresponding button.
Reset Mode
While the unit is powered on, press the down arrow until the desk moves to the fully lowered position. Then
hold the down arrow for 3 seconds until "rSt" is displayed. Release the down arrow. Hold the down arrow
again until "rSt" is no longer displayed.
Anti-Collision
The desk will retract if it encounters an obstacle. Please ensure that the area is free of obstacles.
OPERATING CONTROL PANEL

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NOTES
• Self-protection function: The unit will enter a protective mode should the system operate
in excess of 2 minutes. The system will return to normal operation aer approximately 18
minutes.
• Over-current protection mode: While operating, should the load on the desk exceed rated
specications, the system will enter into over-current protection mode to protect the system
from damage. When this happens, the desk will move downward slightly and come to a stop
with the current height displayed.
• Do NOT remove or reconnect power to reset the unit when in a protective “E01” or “E02” state,
as this may damage the electronics.
TROUBLESHOOTING
Raise desktop
slowly to keep
items stable.
Keep monitor and
laptop base fully on
the desktop.
Leave enough slack
in cable to allow for
full range of vertical
motion (15” / 38 cm).
Follow the cable
routing instructions to
avoid the potential to
pinch cables.
CAUTION!
Failure to follow these instructions may result in property damage and/or personal injury.
If the displayed height no longer matches the actual height, reset the desk by following the “Reset
Mode” directions.
If the desk is not operational, disconnect the power, motor and control panel from the control unit. Aer
waiting for at least 10 seconds, reconnect the motor and panel to the control unit, then reconnect power.
If RST appears, an error has occurred and entered reset mode for protection; complete reset process to
clear error.
Error Code Description/Resolution
Er1 Power o the desk. Check the connectection between the motor and the control panel,
then power the desk back on and follow the Rest Mode procedure.
RST Follow the Reset Mode procedure.
hot Let the desk rest for at least 20 minutes before operating.

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LAST UPDATED: 12/03/2021
REV1i
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
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AVG. RESOLUTION TIME (within oice hrs): < 15 M
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AVG. RESOLUTION TIME (within oice hrs): 5M 4S
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