Vivo MOUNT-V002W User manual

Pneumatic Arm Dual Monitor Wall Mount
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Instruction Manual
https://vivo-us.com/products/mount-v002g
SKU: MOUNT-V002G,W
[email protected]om www.vivo-us.com 309-278-5303
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2
PACKAGE CONTENTS
TOOLS NEEDED
WARNING!
Phillips
Screwdriver
B(x3)
Cover
T-A (x1)
5mm Allen
Wrench
W-A (x3)
Wall Screw
M-A (x8)
M4x12mm
Screw
M-B (x8)
M5x12mm
Screw
M-C (x8)
M5 Washer
If you do not understand these directions, or if you have any doubts about the safety of the
installation, please call a qualified technician. Check carefully to make sure there are no missing or
defective parts. Improper installation may cause damage or serious injury. Do not use this product
for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity.
We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or
inappropriate use.
NOTE: NOT ALL HARDWARE INCLUDED WILL BE USED
W-C (x3)
Washer
W-B (x3)
Anchor
Drill
CAUTION!
DO NOT INSTALL INTO DRYWALL ALONE. VERIFY YOUR WALL CONSTRUCTION. USE WOOD STUDS TO
MOUNT. We include mounting for brick and concrete walls. If unsure, please contact us at vivo-us.
com, email at [email protected], or call us at 309-278-5303.
A (x1)
Monitor Arm
4.4-19.8lbs
(2-9kg)
DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
PER ARM

3
ASSEMBLY STEPS
STEP 1
OPTION A: Wood Wall
Use a pencil to mark drilling location for wood beam and drill 2.2” deep holes using 3/16”bit. Use of a
stud finder is recommended. Mount Arm (A) to wall using Wall Screws (W-A) and Washers (W-C). Do
NOT use Anchors (W-B) for wood beam installation.
OPTION B: Concrete/Brick Wall
For concrete or brick wall installation, use a pencil to mark drilling locations and drill 2/4” deep holes
using a 3/8” bit. Mount Arm (A) to wall using Wall Screws (W-A) , Anchors (W-B), Washers (W-C).

4
STEP 2
STEP 3
Press Covers (B) into screw holes.
Install Screws (M-A) or (M-B) with Washers (M-C) in top two holes of the monitor, leaving 3mm of
space between the screw heads and the monitor. Tighten using the 5mm Allen Wrench (T-A). Hang
monitor over top two slots of VESA plate, install two bottom screws, and then tighten top screws using
Allen Wrench (T-A).
T-A
T-A
T-A

5
STEP 4
Tighten the socket screw if the joints are making a popping sound. Adjust arm tension by turning
screw with 5mm Allen Wrench (T-A). Turn clockwise to reduce tension and turn counterclockwise to
increase tension. The tension should be just enough to hold your monitor In place without liing itself
up. If needed, adjust bolts on the sides of the hinge behind the VESA plate to tighten or loosen the tilt
angle. Tighten using 5mm Allen Wrench (T-A).
STEP 5
Remove cable cover by removing the screw underneath each one.
T-A
T-A
T-A
WARNING:
Monitor must be installed
on mount before making
tension adjustments to
the gas spring arm. Keep
monitor in a straight
orientation when making
adjustments.
T-A

6
STEP 6
Insert cables and replace covers while making sure the cables have enough slack to allow enough free
movement of the arm.
T-A
T-A

7
Adjust as Desired

LAST UPDATED: 12/22/2022
REV1.1
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
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[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
AVG. RESOLUTION TIME (within oice hrs): < 15 M
www.vivo-us.com
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AVG. RESOLUTION TIME (within oice hrs): 5M 4S
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