Wildix W-AIR 70 Use and care manual

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W-AIR
Version updated on: 25.03.2014
WMS version: 2.8.X or later
Administrator’s Manual

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This guide allows you to set up your W-AIR Network and connect your cordless phones.
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W-AIR SYSTEM 3
Wildix W-AIR Base station 3
Wildix W-AIR Repeater 4
Wildix W-AIR 70 cordless phone 4
Installation 5
Requirements 5
IMPORTANT: Site Survey 5
Check the Radio Coverage 6
Cordless phone 6
dBm value 6
Bases 6
Repeaters 7
Plan an installation 7
Deployment Issues 7
Base station/Repeater Placement Strategy 8
W-AIR Network configuration 9
Detect a gateway 9
Create a W-AIR Network 9
LEDs of the bases 10
Configure the cordless phone 10
Set up Repeaters 10
LEDs of the Repeaters 11
Installation analysis: 12
Technical Notes 13
Handover functions 13
DND, Call Forward and other settings 13
Upgrade Procedure of W-AIR 13
Requirements 13
Upgrade procedure 13
Base stations 13
Repeaters 14
W-AIR Administrator’s Manual 2

W-AIR SYSTEM!
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W-AIR is a Wildix cordless solution. The system supports auto-provisioning enabling instant
connection to the Wildix PBX. Due to high scalability, new components are quickly and easily
integrated to guarantee the better performance.!
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Wildix W-AIR system uses new wireless technology CAT-iq (Cordless Advanced Technology –
Internet quality). It combines telephony and Internet offering a great variety of new features.!
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The architecture consists of three simple components:
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Wildix W-AIR Base station!
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Wildix W-AIR Repeater
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Wildix W-AIR 70 CAT-iq cordless phone
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Wildix W-AIR Base station!
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It's a basic component to create a wireless network. It's possible to register up to 200
cordless phones (only Wildix W-AIR phones). Base station allows up to 8 concurrent calls.
Connecting other Base stations increases the number of calls (up to 40). Base station has a
built-in radio antenna that covers a radius of circa 50 meters indoors and up to 300 meters
outdoors. By connecting Repeater you can increase the network range. It's possible to
connect up to 3 Repeaters to every Base station, in their turn they can be connected to each
other in chain of maximum 3 Repeaters. Up to five users can communicate concurrently
within the coverage range of every Repeater.
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System features
200 users registered!
40 bases (maximum 39 slave bases registered to the master)
30 handsets registered to one base station!
3 Repeaters per base
100 Repeaters registered to one system!
up to 8 concurrent calls per base!
Handover through the base station (max. 8 simultaneous handovers)!
10 narrow band audio channels per base
Max. RTP=18 on one base station!
W-AIR Administrator’s Manual 3

4 CAT-iq wideband audio channels per base!
G.729 narrow band codec!
G.722 wideband codec!
Power over Ethernet (PoE): IEEE 802.3af Class 2!
2 omnidirectional inbuilt antennas!
Indoor range: 50 m; outdoor range: 300m!
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Wildix W-AIR Repeater!
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This component increases the coverage range of the Base station (W-AIR Base station)
Up to 3 Repeaters per Base Station!
Up to 5 concurrent calls!
Up to 3 Repeaters connected in chain!
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Wildix W-AIR 70 cordless phone!
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XML phonebook!
Synchronization of the settings with the CTIconnect (DND etc)!
1.44’’ TFT display with graphic interface 128 x 128 pixel 64K color!
Ringtones!
Intercom/Paging!
Automatic SW upgrade!
Wideband two-way speaker phone mode!
Conversation: > 8 hours (NB), 7 hours (WB)!
Standby: > 75 hours!
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Connecting 3 Repeaters in a chain
W-AIR Administrator’s Manual 4

Example of Base Station and Repeater positioning
Note: For a good conversation and a correct handover between bases and Repeaters the dBm value must be
between -75 and 0. Base stations cannot be connected with the help of repeater.
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Installation!
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Requirements!
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•WMS release 2.8.X or later
•PoE switches
•DHCP server!
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If you are using a WMS integrated DHCP Server, go to Settings →System →DHCP Server
and search for the device among the DHCP leases.
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IMPORTANT: Site Survey!
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Before getting started make sure the cordless phone is fully charged, then follow the steps
below:!
•place the W-AIR base station exactly at the desired position and power on the base.
•use the building plan drawing and check the base station coverage using the phone and
the Site survey mode of the phone. Mark up the acceptable and unacceptable spots on the
plan drawing. Take a note of the RSSI level of the base. Acceptable spots are the ones
where the phone shows RSSI levels better than -75 dBm
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Typically, when the system is installed in the office buildings, hotels or hospitals, there should
be both base stations and Repeaters on several floors to create uniform and complete radio
W-AIR Administrator’s Manual 5

coverage. Open areas can be covered by wide network of Base stations. In these
applications, the base stations and/or Repeaters cover an extended range due to the
extended line-of-sight radio propagation capability.!
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NOTE:
Starting from the FW 3.15 (WMS version 3.4x), site survey is possible without network
connectivity.
To perform the site survey you need a 48V PoE power injector, a base station and a W-AIR
phone. Follow the steps below:
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• Upgrade the Base station
• Reset the Base station to default settings
• Connect the Base station to the power injector and turn it on
• Go to the main menu of the W-AIR phone
• Type *ip* (*47*)
• The phone will show the base station, select the base station to view the coverage
value.
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Check the Radio Coverage !
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Cordless phone
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•Go to the main menu
•Type *service* (*7378423*).
•Select the line Site survey mode on the administrator menu
•The phone will show up to 5 bases (RPN) and the coverage value.
•Check PP and FP values, they indicate the transmission errors. Empty value or a low number
indicates a correct behavior (100 value = the worst behavior)
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dBm value!
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For a good conversation and a correct handover between bases and Repeaters the dBm
value should be between -75 and 0.
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Bases!
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Go to the device’s web interface of a base station and click on Multi Cell to see the status
and the coverage values of every connected base, check the column DECT sync source to
know the value.!
W-AIR Administrator’s Manual 6

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Repeaters!
Go to the device’s web interface of a base station and click on Repeaters to see the status
and the coverage values of every connected Repeater, check the column DECT sync source to
know the value.!
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Plan an installation!
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Deployment Issues
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The following radio related issues should be considered before deploying a typical WILDIX
W-AIR VoIP System:!
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•Building Penetration: when a signal strikes on a building it is diffracted or absorbed;
therefore the signal can be reduced. The amount of absorption depends on the building
and its environment, the amount of solid structure.
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•Interference Sources: other signals can create interferences and weaken the signals of the
receiving antennas. These interferences can come from the same network or from the
outside. For choosing the optimal position of the Base station and Repeaters, these potential
interference sources should be considered before installing a Wildix W-AIR system.
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•Radio/Cell Range: a suggested distance between two base stations depends on the
physical path between them. If the path loss is lessened, e.g. by minimizing the amount of
walls/obstacles on the path, then the signals of the base stations cover more distance. In a
typical office building a suggested distance between two base stations is 30-40 m.
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The purpose of this section is to shortly describe how to plan the base position and the phone
coverage. The maximum quantity of calls is indicated in the list below:
•Base stations: up to 8 simultaneous calls
•Repeaters: up to 5 simultaneous calls
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Notes:!
W-AIR Administrator’s Manual 7

•The total coverage capacity of a base station and one or more Repeaters, is always limited to the
capacities of a base station.
•A W-AIR network uses an auto-balancing model to increase the number of simultaneous calls,
distributing the calls to 2 or more adjacent Base stations
•Simulate the worst environmental conditions (close the doors, turn on the equipment, etc) to perform
a realistic test of configuration
•Use 98 code (conference) on your W-AIR Handset to listen to the music on hold, to test an audio
reception quality.
Use 76 code (echo) on your W-AIR Handset to test the voice quality
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Base station/Repeater Placement Strategy!
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The antennas of the base stations are close to omnidirectional, thus it is not important how
the base stations are directed and how they face each other. There is no single strategy for
deploying base stations, but there are some recommendations:
•In the Corridors: base stations/Repeater should be deployed vertically, preferably in the
corridor intersections so that the propagation follows the corridor patterns/curves. If there
are high objects in the area, the base station/Repeater should be installed above them.
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•Multi-storey Buildings: base stations and Repeaters can be installed on the opposite sides
of the floors to cover the area floor-to-floor. The coverage design cannot rely entirely on
floor-to-floor propagation; each case should be verified due to variations in local
attenuation patterns
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•Large Halls: base stations and Repeaters can be deployed in large halls that contain a
central open space area with windows leading to other areas. This provides a good
coverage for the rooms in the inner circle on all floors (e.g. hotels). In large halls, Base
stations/Repeaters should be installed vertically in the middle of the space below the drop
ceiling.
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•Mounting Positions: when Base stations and Repeaters are mounted vertically on a wall, the
radio coverage in front of these devices is twice as large as the coverage behind them. The
base stations should always be mounted higher than the obstructive objects in the area –
e.g. minimally 2m above the floor. Repeaters should be installed in the middle of the
corridors and small rooms.
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•Metallic Structures/Objects: base stations and Repeaters should not be deployed near large
metallic objects
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•Reinforced Concrete Structures: these structures create a high attenuation factor inside the
building. They reduce the radio coverage range of the Base stations and Repeaters thus a
higher number of base stations or Repeaters are required in the building. Lighter types of
construction materials require fewer base stations since attenuation figures are considerably
lower.
W-AIR Administrator’s Manual 8

W-AIR Network configuration!
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Detect a gateway!
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Go to to the WMS →Devices, find the network to which W-AIR is connected and make a
Scan to search for devices. An unconfigured device appears in grey →select it and press
Configure / Sync device button to associate it with the system.!
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Create a W-AIR Network!
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W-AIR Network consists of one or more gateways that should belong to the same LAN. A
gateway can be a part of a W-AIR Network only if it can reach other devices.
•Go to menu Devices →W-AIR Networks →add Network (+)
•Choose a Name for your W-AIR Network
•Select the gateways and add them to the W-AIR Network
•Save your Network
•Go back to the Devices Menu, select your base/bases and press Configure / Sync device
button
Note: The first devices becomes the Master of the network (M). The gateways make Radio sync with
each other automatically to extend the work range if possible.
W-AIR Administrator’s Manual 9

LEDs of the bases!
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•LED blinks purple when a base is rebooting
•LED blinks red when a base reports a configuration error
•LED remains solid blue if a base is configured and registered to the Wildix PBX
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Configure the cordless phone
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•switch on your phone and wait till the system assigns you an “unknown account” and the
coverage indicator turns active
•dial “99”
•enter an extension number configured on the WMS and a user password
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The phones can be registered manually !
(e.g. if a phone belongs to another network)!
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•Verify that there is only one active W-AIR Network
•Go to the main menu
•Select Connectivity
•Select Deregister, enter 0000 as PIN, then press Yes
•Select Register, enter 0000 as Access code, then press OK
•The cordless phone is ready for a new login procedure
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Notes:
•you can assign a new user any time you need by repeating the login procedure
•Currently after this operation you should turn off the phone and then turn it on again for the
gateway to activate a new account.
•Currently the base can reboot at any login/logout.
•Currently in order to perform a login/logout on a phone connected to a Slave gateway, at least a
phone should be connected to the Master gateway.
•Currently the shared phonebook can load up to 200 contacts.
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Set up Repeaters!
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•find the IP of the base station that you want to repeat (on the WMS devices list)
•access the http interface from your browser, enter a username “admin” and a password
“wildix”
•select Repeaters in the menu and click on Add Repeater
•select Manually from the drop-down menu if it is present, then choose the Station ID (DECT
sync source) where you want to connect the Repeater and confirm by pressing the Save
button
•remove the power cable from the Base station (PoE) and after the system reboots, go back
to the http interface of the Base station
W-AIR Administrator’s Manual 10

•select Repeaters in the menu
•select a Repeater(s) you want to add to the chain and click on Register Repeater(s)
•now you have 5 minutes to turn on the Repeater(s)
•LED of the Repeater should turn solid green in several seconds, if it fails (solid RED) please
repeat the steps after the reboot of the base station
Note:!
•If you have any problems with registering Repeater(s) you can reset it by pressing the reset button
on the back side. While the Repeater is off, turn on the repeater, LED becomes solid RED and then
GREEN with a double pulsation. You can start the registration procedure again by following the last
three points above.
•The Repeater should be placed on a distance not less than 10 meters from its Base station.
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LEDs of the Repeaters!
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•LED blinks green with a double pulse during the first registration process
•LED blinks green during the connection process
•LED remains solid green when it is registered to a base station
•LED blinks green with a fast pulse when a phone connected to the Repeater starts a new
call, during the conversation it blinks red
•LED becomes solid red if the Repeater fails to connect to the base station
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W-AIR Administrator’s Manual 11

Installation analysis:!
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Look at the DECT Chain Tree to check the solution you have decided to set up.!
The DECT Chain Tree should correspond to the real Bases deployment (as in the following
example)
The value shown in the “DECT sync source” field indicates the real dBm value. !
Based on this value you can choose the best connection solution for your system, taking into
consideration any obstacles present in the environment.!
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Note:
•When you modify the DECT Chain Tree, you have to start the System Sync. This operation can
take up to 10 minutes.
W-AIR Administrator’s Manual 12

Technical Notes!
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Handover functions!
To make it possible for the cordless phone to move between the gateways without dropping
ongoing calls, good radio coverage between the adjacent gateways is required.!
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DND, Call Forward and other settings!
You can set them by dialing feature codes of WMS, the status is notified in real time on the
device.!
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Upgrade Procedure of W-AIR!
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Requirements
WMS version 2.12.20859.1 or higher
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Upgrade procedure
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Base stations
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Upgrade should be done, if the current FW version is less than 2.42 for WMS2.0 or 2.90 for
WMS3.0
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•Go to WMS →Devices →select all the base stations to be upgraded →press
“Configure / Sync device” and wait for several minutes. After the reboot of the base station
the new version appears on the WMS devices page
W-AIR Administrator’s Manual 13

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After the upgrade of the base stations, proceed to the upgrade of the repeaters
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Repeaters
You should have the repeaters connected in order to make the upgrade
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•Access the base station interface and move to the page “Firmware Update” →insert the
value 31 into the field “DECT4024” →press “Save” →reboot the base station
During the reboot you can see the status of the upgrade of the repeaters, the procedure takes
about 25 min
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Do not turn off or reboot repeaters manually during the upgrade: they restart automatically.
The upgrade procedure is over only when the base station interface indicates the version
“31”
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W-AIR Administrator’s Manual 14

Before:
During:!
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After:
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•Access the base station interface and move to the page “Firmware Update” →insert the
value 0 into the field “DECT4024” and the value “242“ for WMS2.0 or “290“ for WMS3.0
into the field “8630” →press “Save”
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During the upgrade of W-AIR phones, the phones should be placed into the charger
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During the procedure you can see the status of the upgrade of the phones, the procedure
takes about 3 hours!
W-AIR Administrator’s Manual 15

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During:!
After:
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•At the end of the upgrade procedure of the whole W-AIR system move to the page
“Firmware Update” and insert the value 0 into the fields “8630” and “DECT4024” →
press “Save”
•Make sure that the DECT Chain scheme remained correct
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W-AIR Administrator’s Manual 16