AudioCodes C435 User manual

Getting Started with AudioCodes C435 IP Phone
AudioCodes C435HD IP Phone
The C435HD IP phone is a Microsoft Teams-
native entry level/common area phone with a
colour LCD screen, integrated for native
Microsoft Teams calling.
Note: The screen is not touchscreen enabled.
use the fixed buttons and navigation wheel to
scroll up/down, left/right in a menu, press the
center OK button to select/confirm.
You must ‘Sign In’ to a Microsoft account to use
the phone.
Initial network sign in –use a PC web browser
1. Open a Web browser, enter the provided
URL.
2. Enter the code provided.
3. Sign in, to your own Microsoft account.
Device sign in
1. Select Sign in on this device.
2. Select e-mail, phone or username, use the
keypad pop-up.
3. Select Sign in.
Sign out
1. Select the fixed Menu button.
2. Select Settings.
3. Scroll, Select Sign Out.
For all additional Phone or Teams customisation,
please refer to the ‘Settings’Menu available.
Screen display –Softkey button menu options
Use the fixed softkey buttons below the screen
display icons to access the menus - recent call
list, voicemail, people/directory, phone lock
menu.
Call handling
You can use the standard phone features or use
your Teams profile to place calls using the
contacts and call history logs.
Making calls from the phone
1. Lift the Handset, or
2. Press the Headset or Speakerphone buttons.
Dial a number
1. Enter the number using the phone keypad.
2. Press the Call icon.
The ringing call will now be visible on the screen.
Ending a call
1. Select the End Call softkey.
2. Replace the Handset, or
3. Press the Headset/Speakerphone if active.
Using the Teams icons
Select the Calls menu softkey:
1. scroll to highlight the user from your recent list
or favourites list
2. press OK to dial the user.
Select the People icon on screen:
1. search for a contact in your directory
2. highlight the user, press OK to dial.
Answering a call
A flashing LED and the screen display
will notify you to accept or decline the
call:
1. select the Accept softkey to answer in
speakerphone, or
2. lift the Handset or Press the Headset key as
preferred
3. select the Decline soft key to send
the call to Voicemail.

Getting Started with AudioCodes C435 IP Phone
Use the fixed keys on the phone for call handling
features.
Put a call on hold
1. Press the fixed Hold button on the phone.
2. Press the Hold button again to return to the
call.
Transfer a call
1. Press the fixed Transfer button.
2. Type a number or the name of the person,
select the name to initiate the call.
3. You will be disconnected once the call is
answered or press the End Call softkey to
drop while ringing.
Consult then transfer (Announce Transfer)
To talk to a colleague prior to transferring
the call:
1. press Transfer > Consult first
2. type the name or number of the person you
are transferring to, select the Name to
initiate the call
3. press the Transfer button or tap OK to
complete the transfer once the colleague
has answered the call.
Call forwarding settings
You can choose what happens to your calls
when you are not available:
1. tap Menu > Settings > Calling
2. tap Incoming Calls
3. select Ring Also / If Unanswered / Forward To
4. tap Voicemail to send all calls to your
mailbox
5. search for a Contact from your directory
list
6. type an alternative number
7. select a Call Group (if programmed).
Voicemail
1. Press the Voicemail softkey, or fixed
phone button.
2. New Voicemails will be displayed.
3. Scroll and select the message you want
to listen to.
4. Use the softkeys to:
•Play
•Delete
•Call –call the user back.
Presence / Status
To show if you are available or not for calls, from
the home screen:
1. select the menu icon or the menu button
2. select your current status
3. the drop-down status list will appear
4. scroll/select a new status from the list
5. press OK.
Phone lock
Use the phone lock option to secure your phone
when you are away from your desk.
•Phone lock - press the Lock key or set a
timeout lock timer from the settings.
•Unlock screen –press the Unlock key,
type your PIN code using the phone
keypad to unlock.
•Settings –add or change your PIN
number and set the screen Timeout
duration from the settings menu.
Emergency calling
You can make emergency calls when the
phone is locked or on the idle screen:
1. press the Emergency softkey,
2. dial your local emergency services
number
3. lift the handset or press the headset key
as appropriate.
Homepage
Use the Teams Button to return to
the home screen from any other
menu selected.