Winmate R15IW3S-SPC3 User manual

IP65 Stainless
Flat PCAP Panel PC
Intel®Core™ Whiskey Lake i5-8265U 1.6GHz
15”/ 17”/ 19”/ 21.5”/ 23.8”
Model No. R15IW3S-SPC3
R17IW3S-SPA1
R19IW3S-SPM1
W22IW3S-SPA3
W24IW3S-SPA2
User Manual
Document Version 1.2
Document Part No. 91521110107X

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IP65 Flat Stainless PCAP Panel PC User Manual
Contents
Preface............................................................................................................................................3
About This User Manual................................................................................................................8
Chapter 1: Introduction .................................................................................................................9
1.1 Product Features.............................................................................................................9
1.2 Package Content...........................................................................................................10
1.3 Connector Placement....................................................................................................11
1.4 Physical Buttons and LED Indicators ............................................................................12
1.5 Schematics and Dimensions.........................................................................................13
1.5.1 Dimensions 15"....................................................................................................13
1.5.2 Dimensions 17”....................................................................................................13
1.5.3 Dimensions 19”....................................................................................................14
1.5.4 Dimensions 21.5”.................................................................................................14
1.5.5 Dimensions 23.8”.................................................................................................15
Chapter 2: Getting Started ..........................................................................................................16
2.1 Powering On .................................................................................................................16
2.1.1 AC Adapter Components.....................................................................................16
2.1.2 Power Considerations..........................................................................................17
2.1.3 Power Consumption ............................................................................................17
2.1.4 Connecting the Power .........................................................................................18
2.2 Connector Pin Assignments..........................................................................................19
2.2.1 Power Cable........................................................................................................19
2.2.2 Serial Cable.........................................................................................................19
2.2.3 Ethernet Cable.....................................................................................................20
2.2.4 USB 2.0 Cable.....................................................................................................20
2.3 Turning On and Off........................................................................................................21
Chapter 3: Operating the Device ................................................................................................22
3.1 Operating System..........................................................................................................22
3.2 Multi-Touch ...................................................................................................................22
3.3 How to Enable Watchdog..............................................................................................26
Chapter 4: Insyde H20 BIOS Setup.............................................................................................27
4.1 When and How to Use BIOS Setup...............................................................................27
4.2 BIOS Functions.............................................................................................................28
4.2.1 Main Menu ..........................................................................................................28
4.2.2 Advanced............................................................................................................29

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IP65 Flat Stainless PCAP Panel PC User Manual
4.2.3 Boot ....................................................................................................................48
4.2.4 Security ..............................................................................................................52
4.2.5 Power..................................................................................................................53
4.2.6 Exit......................................................................................................................54
4.3 Using Recovery Wizard to Restore Computer...............................................................55
Chapter 5: Driver Installation......................................................................................................57
5.1 Installing Chipset Driver ................................................................................................57
5.2 Installing Graphics Driver ..............................................................................................59
5.3 Installing Intel Sideband Fabric Device (Intel MBI) Driver (Windows 8).........................60
5.4 Installing Intel Trusted Engine Interface (Intel TXE) Driver............................................61
5.5 Installing Intel Network Connections .............................................................................62
5.6 Installing Audio Driver ...................................................................................................63
Chapter 6: Mounting....................................................................................................................64
6.1 Cable Mounting Considerations ....................................................................................64
6.2 Safety Precautions........................................................................................................64
6.3 Mounting Guide.............................................................................................................65
6.3.1 VESA Mount........................................................................................................65
6.3.2 Yoke Mount .........................................................................................................66
Chapter 7: Technical Support.....................................................................................................67
7.1 Software Developer Support .........................................................................................67
7.2 Problem Report Form....................................................................................................68
Appendix A: Product Specifications..........................................................................................69
Appendix B: Order Information ..................................................................................................71

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IP65 Flat Stainless PCAP Panel PC User Manual
Preface
Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in any form or by
any means, electronic or mechanical, for any purpose, without the prior written permission of the
original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective owners.
Disclaimer
Winmate Inc. reserve the right to make changes, without notice, to any product, including circuits
and/or software described or contained in this manual in order to improve design and/or
performance. We assume no responsibility orliability for the use of the described product(s) conveys
no license or title under any patent, copyright, or masks work rights to these products, and make no
representations or warranties that these products are free from patent, copyright, or mask work right
infringement, unless otherwise specified. Applications that are described in this manual are for
illustration purposes only. We make no representation or guarantee that such application will be
suitable for the specified use without further testing or modification.
Warranty
Winmate Inc. warranty guarantees that each of its products will be free from material and
workmanship defects for a period of one year from the invoice date. If the customer discovers a
defect, we will, at his/her option, repair or replace the defective product at no charge to the customer,
provide it is returned during the warranty period of one year, with transportation charges prepaid.
The returned product must be properly packaged in itsoriginal packaging to obtain warranty service.
If the serial number and the product shipping data differ by over 30 days, the in-warranty service will
be made according to the shipping date. In the serial numbers the third and fourth two digits give
the year of manufacture, and the fifth digit means the month (e. g., with A for October, B for
November and C for December).
For example, the serial number 1W14Axxxxxxxx means October of year 2014.
Customer Service
We provide a service guide for any problem by the following steps: First, visit the website of our
distributor to find the update information about the product. Second, contact with your distributor,
sales representative, or our customer service center for technical support if you need additional
assistance.
You may need the following information ready before you call:
•Product serial number
•Software (OS, version, application software, etc.)
•Description of complete problem
•The exact wording of any error messages
In addition, free technical support is available from our engineers every business day. We are always
ready to give advice on application requirements or specific information on the installation and
operation of any of our products.

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Preface
Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful information or to
alert you to the potential for hardware damage or personal injury. These are Notes, Important,
Cautions, and Warnings. The following is an example of each type of advisory.
NOTE:
A note is used to emphasize helpful information
IMPORTANT:
An important note indicates information that is important for you to know.
CAUTION/ ATTENTION
A Caution alert indicates potential damage to hardware and explains how to avoid the
potential problem.
Une alerte d’attention indique un dommage possible à l’équipement et explique
comment éviter le problème potentiel.
WARNING!/ AVERTISSEMENT!
An Electrical Shock Warning indicates the potential harm from electrical hazards and
how to avoid the potential problem.
Un Avertissement de Choc Électrique indique le potentiel de chocs sur des
emplacements électriques et comment éviter ces problèmes.
ALTERNATING CURRENT / MISE À LE TERRE!
The Protective Conductor Terminal (Earth Ground) symbol indicates the potential risk
of serious electrical shock due to improper grounding.
Le symbole de Mise à Terre indique le risqué potential de choc électrique grave à la
terre incorrecte.

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IP65 Flat Stainless PCAP Panel PC User Manual
Safety Information
WARNING! / AVERTISSEMENT!
Always completely disconnect the power cord from your chassis whenever you
work with the hardware. Do not make connections while the power is on.
Sensitive electronic components can be damaged by sudden power surges. Only
experienced electronics personnel should open the PC chassis.
Toujours débrancher le cordon d’alimentation du chassis lorsque vous travaillez
sur celui-ci. Ne pas brancher de connections lorsque l’alimentation est présente.
Des composantes électroniques sensibles peuvent être endommagées par des
sauts d’alimentation. Seulement du personnel expérimenté devrait ouvrir ces
chassis.
CAUTION/ATTENTION
Always ground yourself to remove any static charge before touching the CPU
card. Modern electronic devices are very sensitive to static electric charges. As
a safety precaution, use a grounding wrist strap at all times. Place all electronic
components in a static-dissipative surface or static-shielded bag when they are
not in the chassis.
Toujours verifier votre mise à la terre afin d’éliminer toute charge statique avant
de toucher la carte CPU. Les équipements électroniques moderns sont très
sensibles aux décharges d’électricité statique. Toujours utiliser un bracelet de
mise à la terre comme précaution. Placer toutes les composantes électroniques
sur une surface conçue pour dissiper les charge, ou dans un sac anti-statique
lorsqu’elles ne sont pas dans le chassis.
For your safety carefully read all the safety instructions before using the device. Keep this user
manual for future reference.
•Always disconnect this equipment from any AC outlet before cleaning. Do not use liquid or
spray detergents for cleaning. Use a damp cloth.
•For pluggable equipment, the power outlet must be installed near the equipment and must be
easily accessible.
•Keep this equipment away from humidity.
•Put this equipment on a reliable surface during installation. Dropping it or letting it fall could
cause damage.
•The openings on the enclosure are for air convection and to protect the equipment from
overheating.
CAUTION/ATTENTION
Do not cover the openings!
Ne pas couvrir les ouvertures!
•Before connecting the equipment to the power outlet make sure the voltage of thepower source
is correct.
•Position the power cord so that people cannot step on it. Do not place anything over the power
cord.
•If the equipment is not used for a long time, disconnect it from the power source to avoid
damage by transient over-voltage.
•Never pour any liquid into an opening. This could cause fire or electrical shock.
•Never open the equipment. For safety reasons, only qualified service personnel should open

6
Preface
the equipment.
•All cautions and warnings on the equipment should be noted.
*Let service personnel to check the equipment in case any of the following problems
appear:
oThe power cord or plug is damaged.
oLiquid has penetrated into the equipment.
oThe equipment has been exposed to moisture.
oThe equipment does not work well or you cannot get it to work according to the user
manual.
oThe equipment has been dropped and damaged.
oThe equipment has obvious signs of breakage.
•Do not leave this equipment in an uncontrolled environment where the storage temperature is
below -20°C (-4°F) or above 60°C (140°F). It may damage the equipment.
CAUTION/ATTENTION
Use the recommended mounting apparatus to avoid risk of injury.
Utiliser l’appareil de fixation recommandé pour éliminer le risque de blessure.
WARNING! / AVERTISSEMENT!
Only use the connection cords that come with the product. When in doubt, please
contact the manufacturer.
Utiliser seulement les cordons d’alimentation fournis avec le produit. Si vous doutez
de leur provenance, contactez le manufacturier.
WARNING!/ AVERTISSEMENT!
Always ground yourself against electrostatic damage to the device.
Toujours vérifier votre mise à la terre afin que l’équipement ne se décharge pas sur
vous.
•Cover workstations with approved anti-static material. Use a wrist strap connected to a work
surface and properly grounded tools and equipment.
•Use anti-static mats, heel straps, or air ionizer for added protection.
•Handle electrostatic-sensitive components, PCB’s and assemblies by the case or the edge of
the board.
•Avoid contact with pins, leads, or circuitry.
•Turn off power and input signals before inserting and removing connectors or test equipment.
•Keep the work area free of non-conductive materials, such as ordinary plastic assembly aids
and Styrofoam.
•Use filed service tools, such as cutters, screwdrivers, and vacuum cleaners that are
conductive.
•Always put drivers and PCB’s component side on anti-static foam.
•
General Guideline
It is recommended to reboot the device when some functions are defect or inactive. If it still can't
solve the problems please contact your dealer or agent.

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IP65 Flat Stainless PCAP Panel PC User Manual
Federal Communications Commission Radio Frequency Interface Statement
This device complies with part 15 FCC rules.
Operation is subject to the following two conditions:
⚫This device may not cause harmful interference.
⚫This device must accept any interference received including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class "B" digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at him own expense.
European Union
This equipment is in conformity with the requirement of the following EUlegislationsand harmonized
standards. Product also complies with the Council directions.
Electromagnetic Compatibility Directive (2014/30/EU)
•EN55024: 2010/ A1: 2015
oIEC61000-4-2: 2009
oIEC61000-4-3: 2006+A1: 2007+A2: 2010
oIEC61000-4-4: 2012
oIEC61000-4-5: 2014
oIEC61000-4-6: 2014
oIEC61000-4-8: 2010
oIEC61000-4-11: 2004
•EN55032: 2012/AC:2013
•EN61000-3-2:2014
•EN61000-3-3:2013
Low Voltage Directive (2014/35/EU)
•EN 60950-1:2006/A11:2009/A1:2010/A12:2011/ A2:201

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IP65 Flat Stainless PCAP Panel PC User Manual
About This User Manual
This User Manual provides information about using the Winmate® IP65 Flat Stainless PCAP Panel
PC with Intel® Core™ Whiskey Lake i5-8265U 1.6GHz processor. This User Manual applies to the
IP65 Flat Stainless PCAP Panel PC –R15IW3S-SPC3, R17IW3S-SPA1, R19IW3S-SPM1,
W22IW3S-SPA3, and W24IW3S-SPA2.
The documentation set for the IP65 Flat Stainless PCAP Panel PC provides information for specific
user needs, and includes:
•IP65 Flat Stainless PCAP Panel PC User Manual –contains detailed description on how to
use the Panel PC, its components and features.
•IP65 Flat Stainless PCAP Panel PC Quick Start Guide - contains detailed description on
how to use the Panel PC, its components and features.
NOTE:
Some pictures in this guide are samples and can differ from actual product.

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Chapter 1: Introduction
Chapter 1: Introduction
Winmate® IP65 Flat Stainless PCAP Series Panel PC is rugged, industrial-grade panel PC series
built to withstand challenging environments, undergoing rigorous testing to ensure safety and top
performance. All of the models in the series are sealed to IP65 standard. Stainless housing features
anti-corrosion properties making it suitable for food, chemical and pharmaceutical industries. PCAP
multi-touch screen supports glove mode and provides even more convenience for the operator.
Winmate® IP65 Flat Stainless PCAP Panel PC goes beyond that of the standard industrial panel
computers with elegant, edge-to-edge design, rugged construction, powerful performance, and
flexible mounting options.
1.1 Product Features
Winmate® IP65 Flat Stainless PCAP Panel PC features:
•Intel® Core™ Whiskey Lake i5-8265U 1.6GHz
•SUS 316/ AISI 316 stainless steel
•Sealed to IP65 for protection against water and dust
•A true flat, easy-to-clean front surface with edge-to-edge design
•Flat multi-touch panel pc with superior readability and PCAP technology
•Various mounting solutions, Yoke mount and VESA mount
•Plenty of I/O s including USB 2.0, RS-232 serial port and RJ45-10/100/1000 LAN ports
•Waterproof ports with adapter cables for external connectivity
•Rain/ Glove Mode

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IP65 Flat Stainless PCAP Panel PC User Manual
1.2 Package Content
Carefully remove the box and unpack your Panel PC. Please check if all the items listed below are
inside your package. If any of these items are missing or damaged contact us immediately.
Standard factory shipment list
Panel PC
Quick Start Guide
(Hardcopy)
Driver CD & User Manual
Varies by product
specifications
Part No. 91521110107W
Part No. 91711110101P
AC Adapter
Power Cable*
Serial Cable
Part No. 50W:
90PO12050006
Part No. 84W:
90PO12084000
Varies by country
Part No. 94G0123090Q0
Ethernet Cable
USB Cable
VESA Screws
Part No. 94I0080080KF
Part No. 9480128080K0
Part No.913511101101

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Chapter 1: Introduction
1.3 Connector Placement
IP65 Flat Stainless PCAP Panel PC has IP65 type connectors with protection cap.
For cable specifications refer to the 2.2 Connector Pin Assignments of this user manual.

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IP65 Flat Stainless PCAP Panel PC User Manual
1.4 Physical Buttons and LED Indicators
Physical buttons and LED indicators located on the rear side of the Panel PC.
Physical Buttons
Icon
Button
Description
Reset
Press to reset the system
Power On/
Off
Press to power on or power off the device
LED Indicators
LED Type
Status
Description
On
Power is on
Off
Power is off
Blinking
Storage activity (Data is being read or
written)
Off
System is idle

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Chapter 1: Introduction
1.5 Schematics and Dimensions
This section contains mechanical drawing of the panel PC. Notice that this is a simplified drawing
and some components are not marked in detail.
1.5.1 Dimensions 15"
Unit: mm
1.5.2 Dimensions 17”
Unit: mm

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IP65 Flat Stainless PCAP Panel PC User Manual
1.5.3 Dimensions 19”
Unit: mm
1.5.4 Dimensions 21.5”
Unit: mm

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Chapter 1: Introduction
1.5.5 Dimensions 23.8”
Unit: mm

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IP65 Flat Stainless PCAP Panel PC User Manual
Chapter 2: Getting Started
This chapter provides information on how to connect the panel PC to the source of power, connector
pinouts and the guideline to turn on/off the Panel PC.
2.1 Powering On
2.1.1 AC Adapter Components
AC Adapter supplied with the power cord.
AC Adapter specifications vary by panel size.
Size
15”
17”
19”
21.5”
23.8”
AC
Adapter
12V/ 80W
12V/ 80W
12V/ 80W
12V/ 80W
12V/ 80W
Safety Precautions:
•Do not use the adapter in a high moisture environment
•Never touch the adapter with wet hands or foot
•Allow adequate ventilation around adapter while using
•Do not cover the adapter with paper or other objects that will reduce cooling
•Do not use the adapter while it is inside a carrying case
•Do not use the adapter if the cord is damaged
•There are NO serviceable parts inside
•Replace the unit if it is damaged or exposed to excess moisture
While using the AC Adapter always:
•Plug-in the power cord to easy accessible AC outlet
•Plug-in the AC adapter to a grounded outlet
AC Adapter
Power Cord

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Chapter 2: Getting Started
2.1.2 Power Considerations
The Panel PC operates on external DC power. Use the AC adapter included in the package.
CAUTION/ATTENTION
Use only the AC adapter included in your package. Using other AC adapters may
damage the device.
Utiliser seulement le convertisseur AC inclu avec votre appareil. Utiliser d’autres
convertisseurs pourraient endommager l’appareil.
2.1.3 Power Consumption
The table below shows power consumption and AC adapter for the Flat Stainless PCAP Panel PC.
Size
15”
17”
19”
21.5”
23.8”
Power
Consumption*
38W (typ.)
43W (typ.)
45W (typ.)
56W (typ.)
56W (typ.)
*With maximum backlight and high CPU load.
ALTERNATING CURRENT / MISE À LE TERRE!
This product must be grounded. Use only a grounded AC outlet. Install the
additional PE ground wire if the local installation regulations require it.
*If you do not use a grounded outlet while using the device, you may notice an
electrical tingling sensation when the palms of your hands touch the device.
Ce produit doit être mis à la terre. Utiliser seulement un cordon d’alimentation
avec mise à la terre. Si les règlements locaux le requiert, installer des câbles de
mise à la terre supplémentaires.
*Si vous n’utiliser pas une prise d’alimentation avec mise à la terre, vous pourriez
remarquer une sensation de picotementélectrique quand la paume de vos mains
touche à l’appareil.

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IP65 Flat Stainless PCAP Panel PC User Manual
2.1.4 Connecting the Power
Cable Mounting Steps:
1. Connect the AC adapter to the DC-in jack connector located on the back side of the Panel PC.
2. Connect the power cord to AC adapter.
3. Plug the power cord to the AC outlet and the device will turn on automatically.
Note:
Power cords vary in appearance by region and country.