Worldline Ingenico Lane/3600 User manual

www.ingenico.com
28/32, boulevard de Grenelle, 75015 Paris - France / (T) [phone] / (F) [phone]
Ingenico – S.A. au capital de 53 086 309 € / 317 218 758 RCS PARIS
Lane/3600
User Guide
900048155 R11 000 01

2/24 Lane/3600 / 900048155 R11 000 01
Copyright © 2014 Ingenico / All rights reserved
Contents
1_ Introduction......................................................................................4
2_ Unpacking ........................................................................................5
3_ Recommendations...........................................................................6
3_1 Safety............................................................................................................. 6
3_2 Security of your terminal (tampering attempt detection)................................. 7
3_3 Main Characteristics ...................................................................................... 8
3_3_1 Power characteristics ..................................................................................................... 9
3_4 Functional description .................................................................................. 10
3_5 Installation & Connections............................................................................ 10
3_5_1 Positioning the terminal ................................................................................................ 10
3_5_2 Inserting SAM (Secure access module) and Micro SD................................................ 10
3_5_3 Connecting the terminal to the host ............................................................................. 12
3_5_4 Setting the Lane/3600 on the stand pole adaptor ........................................................ 12
4_ Daily use .........................................................................................14
4_1 Card reading ................................................................................................ 14
4_1_1 Swiping a card.............................................................................................................. 14
4_1_2 Inserting a smart card................................................................................................... 14
4_1_3 Reading a contactless card.......................................................................................... 14
4_2 Audio (Option).............................................................................................. 15
4_3 Camera (Option) .......................................................................................... 15
5_ Maintenance ...................................................................................16
5_1 Cleaning....................................................................................................... 16
5_1_1 Cleaning of the terminal ............................................................................................... 16
5_1_2 Entretien du terminal .................................................................................................... 16
5_1_3 Wartung von Endgeräten ............................................................................................. 16
5_2 Transport and storage.................................................................................. 17
5_3 Troubleshooting ........................................................................................... 17

3/24 Lane/3600 / 900048155 R11 000 01
Copyright © 2014 Ingenico / All rights reserved
6_ Cables.............................................................................................17
7_ Norms & Marking ...........................................................................20
7_1 Federal Communications Commission (FCC) Statement ............................ 20
7_2 Industry Canada (IC) Statement. ................................................................. 20
7_3 Environment (WEEE, Batteries and Packaging) .......................................... 21
7_4 Marking ........................................................................................................ 21

4/24 Lane/3600 / 900048155 R11 000 01
Copyright © 2014 Ingenico / All rights reserved
1_Introduction
Thank you for choosing an Ingenico payment terminal.
We recommend you read carefully this user guide: it gives you the necessary information about safety
precautions, unpacking, installation and maintenance of your terminal.
WARRANTY / SECURITY
To benefit from the guarantee-related product, and to respect the security, we ask you to
use only the power supply delivered in box with the product, entrusting maintenance
operations only to an authorized person.
Failure to comply with these instructions will void the manufacturer’s responsibility.
This symbol indicates an important Warning.
This symbol indicates a piece of advice.

5/24 Lane/3600 / 900048155 R11 000 01
Copyright © 2014 Ingenico / All rights reserved
2_Unpacking
According to the model, the following items are included in the packaging box (including optional
accessories):
· The terminal
The box may also include the following items depending on your working configuration:
· An installation guide
· Cable (specific to connectivity requirements)
· Power supply unit
· Screws to fix the main cable and the terminal
CAUTION
The power supply unit provided with your equipment is specially designed for it. Do not use
any other power supply.
ADVICE
Keep the packaging. It must be re-used whenever the terminal is shipped.

6/24 Lane/3600 / 900048155 R11 000 01
Copyright © 2014 Ingenico / All rights reserved
3_Recommendations
3_1 Safety
Power on/Power down – Emergency stop
To power on or power down the terminal, connect or disconnect the power supply from the electric
outlet.
Power supply unit
CAUTION
Only use the power supply AC/DC provided with Lane/3600 or the power provided by a cash
register limited power source (LPS).
Authorized power supply units:
CAUTION
Lithium battery cell
The terminal is fitted with a lithium battery cell which is not accessible to the user. Only a
qualified technician is authorized to open the unit and change this component.
- Scrapping by heating, burning, punching, or crushing the battery may cause explosion.
- Maintaining a battery in a very high environment temperature may cause explosion or
leakage of flammable liquid or gas.
- A battery subject to extremely low air pressure may cause explosion or leakage of
flammable liquid or gas.
Electrical power supply network
The electrical outlet must meet the following criteria:
· Must be installed near the equipment and easily accessible.
· Must meet standards and regulations in the country of use.
Explosion areas
Certain regulations restrict the use of radio equipment in chemical plants, fuel depots and any site where
blasting is carried out. You are urged to comply with these regulations. The terminal shall be protected
by a specially fitted and certified cover enabling use in proximity to a fuel pump.
Power Supply Unit Supplier Type Supplier reference
Electrical
characteristics
Ingenico
part number
PHIHONG TECHNOLOGY
Co. Ltd Wallplug PSC16E-080L6IN-R
PSC16A-080L6IN-R
8VDC 2A
Level VI
296199611
296196003

7/24 Lane/3600 / 900048155 R11 000 01
Copyright © 2014 Ingenico / All rights reserved
CAUTION
An excessive acoustic pressure of headset can involve deafness!
3_2 Security of your terminal (tampering attempt detection)
Your device fulfils current applicable PCI PTS security requirements.
Upon receipt of your terminal, you should check for signs of tampering of the equipment. It is strongly
advised that these checks are performed regularly after receipt. You should check, for example: that the
keypad is firmly in place; that there is no evidence of unusual wires that have been connected to any
ports on your terminal or associated equipment, the chip card reader, or any other part of your terminal.
Such checks would provide warning of any unauthorized modifications to your terminal, and other
suspicious behavior of individuals that have access to your terminal.
Your terminal detects any “tampered state”. In this state the terminal will repeatedly flash the message”
Alert Irruption!” and further use of the terminal will not be possible. If you observe the “Alert Irruption!”
message, you should contact the terminal helpdesk immediately.
You are strongly advised to ensure that privileged access to your terminal is only granted to staff that
have been independently verified as being trustworthy.
The terminal must never be put in or left at a location where it could be stolen or replaced by another
device.
WARNING
If the warranty label is torn or removed, the warranty will be void.
CAUTION
Positioning of the Lane/3600
on check stand must be in such a way to make cardholder PIN
(Personal Identification Number) spying infeasible.
Installing device on an adjustable stand must be in such a way that consumers can swivel
the terminal sideways and/or tilt it
forwards/backwards to a position that makes visual
observation of the PIN-entry process difficult.
Positioning of in-store security cameras such that the PIN-
entry keypad is not visible.
NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure
that they are not being overlooked when entering their PIN Code.
CAUTION
This equipment may not be modified, altered or changed in any way without signed written
permission from Ingenico
Warranty label
(on the bottom side of
the terminal)

8/24 Lane/3600 / 900048155 R11 000 01
Copyright © 2014 Ingenico / All rights reserved
3_3 Main Characteristics
Weight
(Poids, Gewicht) 221g (7.8 oz)
Size
(Dimensions, Maße) 167 (L) x 82 (W) x 40 (H) mm
Display
2.8” backlit LCD, QVGA (800 x 480 pixels)
Operating conditions
Ambient temperature
from 0°C to +40°C
Max relative humidity
85% RH non-condensing at +40°C
Max altitude
2000 m
Storage conditions
Storage temperature
-20°C, +55°C
Max relative humidity
85% at +55°C

9/24 Lane/3600 / 900048155 R11 000 01
Copyright © 2014 Ingenico / All rights reserved
3_3_1 Power characteristics
Power supply units
The Lane/3600 can be powered by several ways:
· An external power supply unit
· By POE (Power over Ethernet) through an accessory that will provide 10VDC to the terminal
· By USB (5VDC or 12VDC)
The characteristics for each type of power supply are detailed hereafter.
Power supply unit
296199611
296196003
Model Name
PSC16E-080L6IN-R
PSC16A-080L6IN-R
Weight
160g (5.6 oz)
160g (5.6 oz)
Size (l x w x h)
74 x 35 x 46.2 mm
74 x 35 x 46.2 mm
Class
Level VI
Level VI
Input voltage
AC 100-240V 50-60Hz
AC 100-240V 50-60Hz
Output voltage
DC 8V 2A
DC 8V 2A
WARNING
The power supply unit provided with your equipment is specially designed for this Ingenico terminal.
Do not use any other power supply. The use of a power supply with apparently similar voltage/current
characteristics may damage your terminal.
AVERTISSEMENT
Dans le cas où vous choisiriez d’utiliser un bloc alimentation, assurez-vous de n’utiliser que le bloc
d'alimentation qui a été conçu spécialement pour votre terminal. N'utilisez pas d'autre bloc
d'alimentation. L'emploi d'un bloc d'alimentation présentant des caractéristiques apparemment
similaires de tension/intensité peut endommager votre terminal.
WARNHINWEIS
Nur das Netzteil, das speziell für Ihr Gerät ausgelegt wurde, benutzen. Benutzen Sie kein anderes
Netzteil. Die Benutzung eines Netzgeräts mit scheinbar ähnlicher Spannung/Stromstärke kann zur
Beschädigung Ihres Terminals führen.

10/24 Lane/3600 / 900048155 R11 000 01
Copyright © 2014 Ingenico / All rights reserved
3_4 Functional description
3_5 Installation & Connections
3_5_1 Positioning the terminal
Place the terminal with an easy access to an electrical outlet. Place the terminal away from any heat
source and protected from dust, vibrations and electromagnetic radiations (away from video terminals,
PC, anti-shoplifting barriers ...). The terminal is exclusively made for indoor use.
The Lane/3600 device may be mounted on a flat surface, wall, or customer stand.
CAUTION
Do not place the Lane/3600 device on a PC monitor, adjacent to an electronically active
security tag deactivation system, or near other sources of magnetic fields.
The Lane/3600 device must be at least 30 centimeters (12 inches) away from an electronically active
type of security tag deactivation pad.
There are two types of security tag deactivation systems:
· An electronically active system sends out a powerful and potentially disruptive signal to
deactivate the security tag. If the Lane/3600 device is placed too close to the system’s pad, or
placed above the pad, the product may not work properly.
· A passive system is a permanent magnet type that does not send out a signal. This type should
not affect the Lane/3600 device.
3_5_2 Inserting SAM (Secure access module) and Micro SD
Power off the terminal before inserting the SAM
CAUTION
Before starting, switch off the terminal by disconnecting the power supply.