Yealink SIP-T27P User manual

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Copyright
Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY
Copyright © 2017 Yealink (Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,
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recipient shall not reproduce or transmit any portion hereof in any form or by any means, with any
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(1) Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
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REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
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connection with the furnishing, performance, or use of this guide.
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GNU GPL INFORMATION
Yealink SIP-T27P IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink
uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the
license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
v
About This Guide
Thank you for choosing the SIP-T27P IP phone, exquisitely designed to provide business
telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and
Conference over an IP network.
This guide provides everything you need to quickly use your new phone. First, verify with your
system administrator that the IP network is ready for phone configuration. Also be sure to read
the Packaging Contents in this guide before you set up and use the SIP-T27P IP phone.
See the Yealink Products Regulatory Notices guide for all regulatory and safety guidance.
In This Guide
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features
Chapter 5 Advanced Phone Features
Summary of Changes
This section describes the changes to this guide for each release and guide version.
Changes for Release 81, Guide Version 81.90
Major updates have occurred to the following section:
Volume on page 38
Changes for Release 81, Guide Version 81.70
The following section is new:
Parking a Call/Retrieving a Parked Call to the Monitored User on page 144
Major updates have occurred to the following sections:
Entering Data and Editing Fields on page 23
Configuring an Access URL on page 55

User Guide for the SIP-T27P IP Phone
vi
DSS Keys on page 65
Ext Keys on page 77
Auto Answer on page 93
Do Not Disturb (DND) on page 102
Call Forward on page 107
Call Park/Retrieve on page 123
Configuring Visual and Audio Alert for BLF Pickup on page 138
Receiving RTP Stream on page 157
BLF Ring Type is moved to Configuring Visual and Audio Alert for BLF Pickup on page 138.
Changes for Release 81, Guide Version 81.20
None
Changes for Release 81, Guide Version 81.15
The contents in the following section are removed to Frequently Asked Questions on Yealink IP
Phones :
Troubleshooting
The following sections are new:
BLF ring type on page 139
Power Saving on page 27
Changes for Release 81, Guide Version 81.10
The following section is new:
Key Tone on page 42
Major updates have occurred to the following sections:
Basic Network Settings on page 20
Language on page 31
Phone Lock on page 35
Volume on page 38
DSS Keys on page 65
Dial Plan on page 79
Call Mute on page 99

About This Guide
vii
Do Not Disturb (DND) on page 102
Call Transfer on page 115
Call Park on page 123
Busy Lamp Field (BLF) on page 137
Intercom on page 150
Multicast Paging on page 154
Changes for Release 80, Guide Version 80.95
The following section is new:
Entering Data and Editing Fields on page 23
Major updates have occurred to the following sections:
Icon Instructions on page 3
Optional Accessories on page 15
Phone Installation on page 16
Changes for Release 80, Guide Version 80.80
Major updates have occurred to the following sections:
Backlight on page 30
Contrast on page 31
Ext Keys on page 77
Changes for Release 80, Guide Version 80.60
The following sections are new:
Shared Call Appearance (SCA) on page 163
Bridged Line Appearance (BLA) on page 178
Major updates have occurred to the following sections:
Icon Instructions on page 3
LED Instructions on page 5
Web User Interface on page 8
Call Forward on page 107

User Guide for the SIP-T27P IP Phone
viii

Table of Contents
ix
Table of Contents
About This Guide ........................................................................... v
In This Guide ..............................................................................................................................................................v
Summary of Changes .............................................................................................................................................v
Changes for Release 81, Guide Version 81.90..........................................................................................v
Changes for Release 81, Guide Version 81.70..........................................................................................v
Changes for Release 81, Guide Version 81.20.........................................................................................vi
Changes for Release 81, Guide Version 81.15.........................................................................................vi
Changes for Release 81, Guide Version 81.10.........................................................................................vi
Changes for Release 80, Guide Version 80.95........................................................................................vii
Changes for Release 80, Guide Version 80.80........................................................................................vii
Changes for Release 80, Guide Version 80.60........................................................................................vii
Table of Contents..........................................................................ix
Overview .........................................................................................1
Hardware Component Instructions ..................................................................................................................1
Icon Instructions.......................................................................................................................................................3
Feature Status Icons............................................................................................................................................3
Line Key Icons........................................................................................................................................................4
Other Icons.............................................................................................................................................................4
LED Instructions........................................................................................................................................................5
User Interfaces ..........................................................................................................................................................7
Phone User Interface..........................................................................................................................................8
Web User Interface..............................................................................................................................................8
Documentations.................................................................................................................................................... 11
Getting Started.............................................................................13
Packaging Contents ............................................................................................................................................. 13
Optional Accessories....................................................................................................................................... 15
Phone Installation ................................................................................................................................................. 16
Phone Initialization............................................................................................................................................... 18
Phone Status........................................................................................................................................................... 19
Basic Network Settings....................................................................................................................................... 20
Registration ............................................................................................................................................................. 22
Idle Screen ............................................................................................................................................................... 22
Entering Data and Editing Fields..................................................................................................................... 23

User Guide for the SIP-T27P IP Phone
x
Customizing Your Phone.............................................................27
General Settings .................................................................................................................................................... 27
Power Saving...................................................................................................................................................... 27
Backlight............................................................................................................................................................... 30
Contrast ................................................................................................................................................................ 31
Language.............................................................................................................................................................. 31
Time & Date........................................................................................................................................................ 32
Administrator Password................................................................................................................................. 34
Key As Send ........................................................................................................................................................ 35
Phone Lock.......................................................................................................................................................... 35
Audio Settings........................................................................................................................................................ 38
Volume.................................................................................................................................................................. 38
Ring Tones........................................................................................................................................................... 40
Key Tone............................................................................................................................................................... 42
Contact Management ......................................................................................................................................... 42
Directory............................................................................................................................................................... 42
Local Directory ................................................................................................................................................... 44
Blacklist ................................................................................................................................................................. 53
Remote Phone Book........................................................................................................................................ 55
Call History Management.................................................................................................................................. 57
Viewing History Records................................................................................................................................ 57
Placing a Call from History Records .......................................................................................................... 58
Adding a Contact to the Local Directory/Blacklist............................................................................... 58
Deleting History Records............................................................................................................................... 58
Disabling History Record............................................................................................................................... 60
Search Source List in Dialing ............................................................................................................................ 60
System Customizations....................................................................................................................................... 62
Logo Customization......................................................................................................................................... 62
Headset Use........................................................................................................................................................ 63
DSS Keys............................................................................................................................................................... 65
Account Management .................................................................................................................................... 77
Dial Plan................................................................................................................................................................ 79
Emergency Number......................................................................................................................................... 85
Live Dialpad......................................................................................................................................................... 86
Hotline................................................................................................................................................................... 86
Basic Call Features........................................................................89
Placing Calls ............................................................................................................................................................ 90
Answering Calls...................................................................................................................................................... 92
Auto Answer ....................................................................................................................................................... 93
Ending Calls............................................................................................................................................................. 94
Redialing Numbers............................................................................................................................................... 94