Yealink SIP VP-T49G User manual

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Copyright
Copyright © 2016 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
Copyright © 2016 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,
photocopying, recording, or otherwise, for any purpose, without the express written permission of
Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into
another language or format.
When this publication is made available on media, Yealink(Xiamen) Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private use
but not for redistribution. No parts of this publication may be subject to alteration, modification or
commercial use. Yealink(Xiamen) Network Technology CO., LTD. will not be liable for any damages arising
from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in
connection with the furnishing, performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with
the essential requirements and other relevant provisions of the CE, FCC.
You can find the CE and FCC information from the label on the back of the IP phone.
Statements of compliance can be obtained by contacting suppo[email protected].
CE Mark Warning
This device is marked with the CE mark in compliance with RED Directive 2014/53/EU.
Part 15 FCC Rules
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada (IC)
This Class [B] digital apparatus complies with Canadian ICES-003 & ICRSS-247 Rules.
Operation is subject to the following conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.
Privacy of communications may not be ensured when using this telephone.
Class B Digital Device or Peripheral
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose
of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and
comments to [e-mail].

GNU GPL INFORMATION
Yealink SIP VP-T49G IP phone firmware contains third-party software under the GNU General Public License (GPL).
Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of
the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
v
About This Guide
Thank you for choosing the SIP VP-T49G IP phone, an ultra-elegant gigabit IP phone which is
exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer,
Busy Lamp Field, Call Recording, Multicast Paging and Conference over an IP network. It also
features an enhanced user experience and newly developed industrial design, with a large touch
screen for easy and efficient use.
This guide provides everything you need to quickly use your new phone. First, verify with your
system administrator that the IP network is ready for phone configuration. Also be sure to read
the Packaging Contents and Regulatory Notices sections in this guide before you set up and use
the SIP VP-T49G IP phone.
Note
In This Guide
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Phone Features
Chapter 5 Advanced Phone Features
Summary of Changes
This section describes the changes to this guide for each release and guide version.
Changes for Release 80, Guide Version 22.05
The contents in the following section are removed to Frequently Asked Questions on Yealink
IP Phones:
Troubleshooting
Network Directory and Network Call Log features are hidden for IP phones in neutral firmware,
which are designed for the BroadWorks environment. Please contact your system administrator
for more information.

User Guide for SIP VP-T49G IP Phone
vi
The following sections are new:
Power Saving on page 69
Key Tone on page 86
Video Conferencing on page 286
Setup Wizard on page 287
Cloud Account Registration on page 288
H.323 Account Registration on page 295
Auto Answer on page 298
Receiving Presentations on page 301
Virtual Meeting Rooms (VMR) on page 304
Call Stats on page 306
Videoconferencing Key on page 307
Appendix B –Menu Structure on page 313
Major updates have occurred to the following sections:
Icon Instructions on page 18
Web User Interface on page 25
Using the Phone Keypad and Dial Pad on page 48
Screen Saver on page 66
Placing Calls on page 160
External Monitor on page 179
Changes for Release 80, Guide Version 80.108
The following sections are new:
Registration on page 38
Idle Clock on page 74
Cloud Phone Book on page 296
Direct IP Call on page 297
Major updates have occurred to the following sections:
Icon Instructions on page 18
Web User Interface on page 25
Idle Screen Display on page 38
Using the Phone Keypad and Dial Pad on page 48
Volume on page 82

About This Guide
vii
Ring Tones on page 84
Account Registration on page 145
Do Not Disturb (DND) on page 192
Call Forward on page 197
Changes for Release 80, Guide Version 80.75
The following section is new:
Shared Call Appearance (SCA) on page 260
Major updates have occurred to the following sections:
Icon Instructions on page 18
Documentations on page 29
Packaging Contents on page 31
Phone Installation on page 33
Entering Data and Editing Fields on page 45
Local Directory on page 87
Blacklist on page 105
Remote Phone Book on page 107
Bluetooth Headset on page 121
Bluetooth-Enabled Mobile Phone on page 127
Call Forward on page 197
Call Transfer on page 207
Video/Voice Mail on page 281

User Guide for SIP VP-T49G IP Phone
viii

Table of Contents
ix
Table of Contents
About This Guide ........................................................................... v
In This Guide ..............................................................................................................................................................v
Summary of Changes .............................................................................................................................................v
Changes for Release 80, Guide Version 22.05..........................................................................................v
Changes for Release 80, Guide Version 80.108 ......................................................................................vi
Changes for Release 80, Guide Version 80.75........................................................................................vii
Table of Contents..........................................................................ix
Overview .......................................................................................15
Hardware Component Instructions ............................................................................................................... 15
Icon Instructions.................................................................................................................................................... 18
Feature Status Icons......................................................................................................................................... 18
Line Key Icons..................................................................................................................................................... 19
Other Icons.......................................................................................................................................................... 23
LED Instructions..................................................................................................................................................... 24
User Interfaces ....................................................................................................................................................... 25
Phone User Interface ....................................................................................................................................... 25
Web User Interface........................................................................................................................................... 25
Documentations .................................................................................................................................................... 29
Getting Started.............................................................................31
Packaging Contents ............................................................................................................................................. 31
Optional Accessories ....................................................................................................................................... 33
Phone Installation ................................................................................................................................................. 33
Network Connection............................................................................................................................................ 36
Connecting to the Wired Network............................................................................................................. 36
Connecting to the Wireless Network........................................................................................................ 37
Phone Initialization............................................................................................................................................... 37
Registration ............................................................................................................................................................. 38
Touch Screen Display .......................................................................................................................................... 38
Idle Screen Display ........................................................................................................................................... 38
Configuration Screen Display ...................................................................................................................... 40
Video Call Screen Display.............................................................................................................................. 41
Video Call Full-Screen Display (Both Far- and Near-Site Videos Exist) ....................................... 42
Navigating Menus and Fields........................................................................................................................... 43

User Guide for SIP VP-T49G IP Phone
x
Gestures.................................................................................................................................................................... 43
Control Center/Notification Center ............................................................................................................... 44
Entering Data and Editing Fields..................................................................................................................... 45
Using the Onscreen Keyboard..................................................................................................................... 45
Using the Phone Keypad and Dial Pad .................................................................................................... 48
Phone Status........................................................................................................................................................... 48
Basic Network Settings ....................................................................................................................................... 50
Wireless Network Settings ................................................................................................................................ 53
Connecting to the Wireless Network........................................................................................................ 53
Viewing the Wireless Network Information ........................................................................................... 58
Managing the Saved Wireless Network................................................................................................... 59
Disconnecting the Wireless Network Connection ............................................................................... 61
Disabling Wi-Fi Feature .................................................................................................................................. 62
Customizing Your Phone.............................................................63
General Settings .................................................................................................................................................... 63
Wallpaper............................................................................................................................................................. 63
Screen Saver........................................................................................................................................................ 66
Power Saving ...................................................................................................................................................... 69
Site Name ............................................................................................................................................................ 71
Backlight............................................................................................................................................................... 72
Language.............................................................................................................................................................. 73
Idle Clock.............................................................................................................................................................. 74
Time & Date........................................................................................................................................................ 75
Administrator Password ................................................................................................................................. 78
Key as Send ......................................................................................................................................................... 79
Phone Lock.......................................................................................................................................................... 79
Audio Settings........................................................................................................................................................ 82
Volume.................................................................................................................................................................. 82
Ring Tones........................................................................................................................................................... 84
Key Tone............................................................................................................................................................... 86
Contact Management ......................................................................................................................................... 87
Local Directory ................................................................................................................................................... 87
Blacklist ...............................................................................................................................................................105
Remote Phone Book......................................................................................................................................107
Mobile Contacts ..............................................................................................................................................109
Call History Management................................................................................................................................111
Viewing History Records ..............................................................................................................................112
Placing a Call from History Records ........................................................................................................113
Adding a Contact to the Blacklist.............................................................................................................114
Deleting History Records.............................................................................................................................115
Disabling History Records ...........................................................................................................................117
Search Source List in Dialing ..........................................................................................................................117
System Customizations.....................................................................................................................................119

Table of Contents
xi
Headset Use......................................................................................................................................................119
Bluetooth Headset..........................................................................................................................................121
Bluetooth-Enabled Mobile Phone............................................................................................................127
DSS Keys.............................................................................................................................................................134
Account Management ..................................................................................................................................145
Dial Plan..............................................................................................................................................................149
Emergency Number.......................................................................................................................................155
Live Dialpad.......................................................................................................................................................155
Hotline.................................................................................................................................................................156
Basic Phone Features .................................................................159
Placing Calls ..........................................................................................................................................................160
Answering Calls....................................................................................................................................................163
Ending Calls...........................................................................................................................................................165
Changing Video Call Settings ........................................................................................................................165
Stopping Transmitting Video during a Call..........................................................................................166
Changing the Clarity of Near-Site Video...............................................................................................166
Changing the Video Settings .....................................................................................................................172
Changing the Video Layout during Calls...............................................................................................173
Previewing the Near-Site Video................................................................................................................177
External Monitor..................................................................................................................................................179
Redialing Numbers.............................................................................................................................................182
Recent Call In Dialing ........................................................................................................................................183
Auto Answer..........................................................................................................................................................184
Auto Redial............................................................................................................................................................185
Call Completion ...................................................................................................................................................187
Recall........................................................................................................................................................................188
Call Mute ................................................................................................................................................................189
Call Hold/Resume ...............................................................................................................................................190
Do Not Disturb (DND).......................................................................................................................................192
Call Forward ..........................................................................................................................................................197
Static Forwarding............................................................................................................................................197
Dynamic Forwarding .....................................................................................................................................206
Call Transfer...........................................................................................................................................................207
Blind Transfer....................................................................................................................................................207
Semi-Attended Transfer...............................................................................................................................208
Attended Transfer...........................................................................................................................................209
Call Waiting ...........................................................................................................................................................210
Conference ............................................................................................................................................................211
Local Conference ............................................................................................................................................211
Network Conference......................................................................................................................................214
Call Park ..................................................................................................................................................................215
Call Pickup .............................................................................................................................................................216
Directed Call Pickup.......................................................................................................................................217

User Guide for SIP VP-T49G IP Phone
xii
Group Call Pickup ...........................................................................................................................................219
Anonymous Call ..................................................................................................................................................220
Anonymous Call Rejection ..............................................................................................................................221
Capturing Screenshots during a Video Call..............................................................................................223
Viewing the Pictures Stored in Your USB Flash Drive...........................................................................225
Advanced Phone Features.........................................................229
Busy Lamp Field (BLF)........................................................................................................................................229
Configuring the BLF Feature on the Phone..........................................................................................229
Using BLF Feature on the Phone ..............................................................................................................234
BLF List ....................................................................................................................................................................236
Call and Conference Recording Using a USB Flash Drive ...................................................................238
Call Recording..................................................................................................................................................239
Conference Recording ..................................................................................................................................241
Recorded Calls Playback ..............................................................................................................................241
Storage Space ..................................................................................................................................................244
Call Recording Using a Record Key .............................................................................................................245
Hot Desking ..........................................................................................................................................................247
Intercom .................................................................................................................................................................250
Outgoing Intercom Calls..............................................................................................................................250
Incoming Intercom Calls ..............................................................................................................................251
Using Intercom ................................................................................................................................................252
Multicast Paging..................................................................................................................................................253
Sending RTP Stream ......................................................................................................................................253
Receiving RTP Stream ...................................................................................................................................256
Using Multicast Paging.................................................................................................................................257
Music on Hold......................................................................................................................................................259
Shared Call Appearance (SCA).......................................................................................................................260
Configuring SCA Feature on the IP Phone ...........................................................................................261
Using SCA Feature on the IP Phone ........................................................................................................268
Messages................................................................................................................................................................277
Short Message Service (SMS).....................................................................................................................277
Video/Voice Mail.............................................................................................................................................281
Message Waiting Indicator (MWI) ...........................................................................................................284
Video Conferencing Features.........................................................................................................................286
Video Conferencing .......................................................................................................................................286
Setup Wizard ....................................................................................................................................................287
Cloud Account Registration........................................................................................................................288
H.323 Account Registration........................................................................................................................295
Cloud Phone Book..........................................................................................................................................296
Direct IP Call......................................................................................................................................................297
Auto Answer .....................................................................................................................................................298
Receiving Presentations ...............................................................................................................................301
Virtual Meeting Rooms (VMR)...................................................................................................................304

Table of Contents
xiii
Call Stats.............................................................................................................................................................306
Videoconferencing Key ................................................................................................................................307
Regulatory Notices ....................................................................309
Service Agreements ...........................................................................................................................................309
Limitations of Liability .......................................................................................................................................309
Safety Instructions ..............................................................................................................................................309
Appendix.....................................................................................311
Appendix A - Time Zones ................................................................................................................................311
Appendix B –Menu Structure........................................................................................................................313
Index ...........................................................................................315

User Guide for SIP VP-T49G IP Phone
xiv

Overview
15
Overview
This chapter provides the overview of the SIP VP-T49G IP phone. Topics include:
Hardware Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new phone, contact your system
administrator.
Hardware Component Instructions
The main hardware components of the SIP VP-T49G IP phone are the touch screen and the
keypad.

User Guide for SIP VP-T49G IP Phone
16
Hardware component instructions of the SIP VP-T49G IP phone are:
Item
Description
①
Power Indicator LED
Indicates call status, message status and phone’s system
status.
• Receives an incoming call—Fast flashing
• Receives a voice mail or text message—Slowly flashing
②
Touch Screen
The screen is touch-sensitive. Tap to select and highlight
screen items.
Shows information about calls, messages, soft keys, time,
date and other relevant data:
• Default account
• Call information—caller ID, call duration
• Icons (for example, )
• Missed call list or second incoming caller information
• Prompt text (for example, “Save succeeded!”)
• Time and date
③
MESSAGE Key
• Indicates and accesses voice mails. The key LED illuminates
solid green when one or more voice mails are waiting at the
message center.
• Captures screenshots during a video call.
④
HEADSET Key
Toggles and indicates the headset mode. The key LED
illuminates solid green when headset mode is activated.
⑤
MUTE Key
Toggles and indicates mute feature. The key LED illuminates
solid red when the call is muted.
⑥
VIDEO Key
• Allows you to preview near-site video when the phone is
idle.
• Controls the transmission of video images during calls and

Overview
17
Item
Description
conferences.
⑦
TRANSFER Key
Transfers a call to another party.
⑧
Volume Key
Adjusts the volume of the handset, headset, speakerphone or
ringer.
⑨
Speakerphone Key
Toggles and indicates the hands-free (speakerphone) mode.
The key LED illuminates solid green when the speakerphone
mode is activated.
⑩
REDIAL Key
Redials a previously dialed number.
⑪
HOLD Key
Places a call on hold or resumes a held call.
⑫
Keypad
Provides the digits, letters and special characters in
context-sensitive applications.
⑬
Speaker
Provides hands-free (speakerphone) audio output.
⑭
Hookswitch
• Picking up the handset from the handset cradle, the
hookswitch bounces and the phone connects to the line.
• Laying the handset down on the handset cradle, the phone
disconnects from the line.
⑮
Shutter Switch
Covers and uncovers the camera.
⑯
Camera Indicator
LED
Indicates video call status and camera status.
•Receives a video call—Flashing green
•The camera is inserted and detected successfully on the
phone—Solid green
⑰
Camera Lens
Provides near-site video. The better distance between camera
and images you want to capture should be in the range of
0.35 meters (1 foot) to 2 meters (6 feet).
⑱
HDMI Port
Allows you to connect an external monitor (optional) to your
phone and the video image captured from camera (both near
site and far site) will also be shown on the external monitor
during a video call.
⑲
USB2.0 Port
Allows you to connect a USB flash drive (optional) to your
phone so you can display pictures on your phone, capture
screenshot, and record and play back calls.

User Guide for SIP VP-T49G IP Phone
18
Icon Instructions
Feature Status Icons
Icons appearing on the status bar are described in the following table:
Icons
Description
Wired network is unavailable
Hands-free speakerphone mode
Handset mode
Headset mode
Video/Voice Mail
Text Message
Auto Answer
Do Not Disturb (DND)
Call Forward
Ringer volume is 0
Phone Lock
Camera is not detected
Missed Calls
Bluetooth mode is on
Bluetooth headset is both paired and connected
Bluetooth-Enabled mobile phone is both paired and
connected
Wi-Fi mode is on

Overview
19
Icons
Description
Wi-Fi is connected successfully and the signal strength
is weak to strong
Wi-Fi fails to connect
The USB flash drive is detected
External monitor is connected
Line Key Icons
Icons appearing on the line keys are described in the following table:
Icons
Description
Voice Mail
Direct Pickup
Group Pickup
Call Park (Park successfully; Call park idle state)
Call Park (Park failed)
Call Park (Call park ringing state)
Intercom
DTMF
Prefix
Local Group
XML Group
XML Browser
LDAP
Conference
Videoconference
Forward

User Guide for SIP VP-T49G IP Phone
20
Icons
Description
Transfer
Hold/Public Hold
Private Hold
DND
ReCall
SMS
Record/URL Record
Record/URL Record (Recording starts successfully)
Multicast Paging
Group Listening
Paging List
Hot Desking
Zero Touch
URL
Phone Lock
Directory
Speed Dial
3rd-party VMR
Call Stats
Icon indicator (associated with line)
Icons
Description
Register successfully (SIP account, private line)
Register successfully (Cloud account)
Register successfully (H.323 account)
Register failed (SIP/Cloud account)